{"metadata":{"transaction_key":"deprecated","request_id":"01a0ada7-ac05-7eb0-932e-8197f1bef520","sha256":"7243898a89e2ddc7af2e70c72cab99f966f66456c36ee65229b743d0044470fa","created":"2026-09-17T04:37:23.339Z","duration":12.887938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello, mister Cole. Please leave a message, and I'll call you back. Thank you.","confidence":0.99902344,"words":[{"word":"hello","start":3.76,"end":4.16,"confidence":0.96728516,"punctuated_word":"Hello,","sentiment":"neutral","sentiment_score":0.1868068277835846},{"word":"mister","start":4.16,"end":4.64,"confidence":0.9650879,"punctuated_word":"mister","sentiment":"neutral","sentiment_score":0.15096470713615415},{"word":"cole","start":4.64,"end":5.14,"confidence":0.8601074,"punctuated_word":"Cole.","sentiment":"neutral","sentiment_score":0.07097353041172028},{"word":"please","start":5.7599998,"end":6.0,"confidence":0.9980469,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.031070739030838013},{"word":"leave","start":6.0,"end":6.16,"confidence":0.97265625,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.044789284467697144},{"word":"a","start":6.16,"end":6.24,"confidence":0.99316406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.09003343433141708},{"word":"message","start":6.24,"end":6.56,"confidence":0.9345703,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.05143745243549347},{"word":"and","start":6.56,"end":6.72,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.02995005249977112},{"word":"i'll","start":6.72,"end":6.8799996,"confidence":0.99902344,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.021312862634658813},{"word":"call","start":6.8799996,"end":7.12,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.08833828568458557},{"word":"you","start":7.12,"end":7.2799997,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.02301511168479919},{"word":"back","start":7.2799997,"end":7.7599998,"confidence":1.0,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":-0.007909134030342102},{"word":"thank","start":7.7599998,"end":7.9199996,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7424150705337524},{"word":"you","start":7.9199996,"end":8.42,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4006520211696625}],"paragraphs":{"transcript":"\nHello, mister Cole. Please leave a message, and I'll call you back. Thank you.","paragraphs":[{"sentences":[{"text":"Hello, mister Cole.","start":3.76,"end":5.14,"sentiment":"neutral","sentiment_score":0.13624835511048636},{"text":"Please leave a message, and I'll call you back.","start":5.7599998,"end":7.7599998,"sentiment":"neutral","sentiment_score":-0.03835895905892054},{"text":"Thank you.","start":7.7599998,"end":8.42,"sentiment":"positive","sentiment_score":0.5715335458517075}],"sentiment":"neutral","sentiment_score":0.08618439467889923,"num_words":14,"start":3.76,"end":8.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello, mister Cole. Please leave a message, and I'll call you back. Thank you.","paragraphs":[{"sentences":[{"text":"Hello, mister Cole.","start":3.76,"end":5.14,"sentiment":"neutral","sentiment_score":0.13624835511048636},{"text":"Please leave a message, and I'll call you back.","start":5.7599998,"end":7.7599998,"sentiment":"neutral","sentiment_score":-0.03835895905892054},{"text":"Thank you.","start":7.7599998,"end":8.42,"sentiment":"positive","sentiment_score":0.5715335458517075}],"sentiment":"neutral","sentiment_score":0.08618439467889923,"channel":1,"num_words":14,"start":3.76,"end":8.42}]},"summary":{"result":"success","short":"Hello, mister Cole. Please leave a message, and I'll call you back. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":12,"end_word":13,"intents":[{"intent":"Call back","confidence_score":0.1922537}]}]},"sentiments":{"segments":[{"text":"Hello, mister Cole. Please leave a message, and I'll call you back.","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":0.01827525906264782},{"text":"Thank you.","start_word":12,"end_word":13,"sentiment":"positive","sentiment_score":0.6493517160415649}],"average":{"sentiment":"neutral","sentiment_score":0.10058958634086278}}}}