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If I pop over now, can we whiz through it together? Do you want me to wait till you've lodged it? One sec. So the the only thing that I may be in there what have I got? You said the the exact time of the fall couldn't be established, and I put but it was estimated to be between some time and some time. So I've added some estimated times in. I don't know what those times are. You'll have to work them out. You've put after the first four neuroabs commenced, blah blah blah, elevated heart rate and blood glucose level at 17.9. I've just said, was that normal for rare? Because that's quite high. So is he diet nondiabetic? Okay. So he's a he's a nondiabetic. Yes. Okay. No. He's a nondiabetic. Yeah. Okay. So my only question is could that have contributed to his unsteadiness? Okay. What else did I put? It's really more the investigation. I don't know if you need to add in the SIRS, but I've added in there. Ray was quite independent. It would frequently get up during the night to use the toilet. Is that accurate? It is. Yeah. Prune me investigate. Yes. Wasn't he found in the bathroom? Oh, he's found in bed. Okay. So you can say, where was quite dependent and would and would frequently get up? That's why I want that well, and whether whether you need to change, I don't know. I I just put frequently. Did it so the yeah. So I guess to link into that, I've said, did he have a mobility care plan? He did. And what did it say on that in terms of what he was meant to mobilize with? Right. Okay. So I suppose so I suppose I would add that bidding then as some background because it doesn't say that. So we need to say that he was independent, and his mobility assessment said that he would mobilize independently, if that's accurate. Okay. So so add that in. We'll change this wording. You do yours first. I put in there. You said, while early identification of the form may have reduced the period between the incident and its discovery, Rare received ongoing clinical assessment. I've just added after that. So may have reduced the period between the incident and discovery. It would not have prevented the fall. I've added that in. And I've and then I've left that there. I've left the next bit. And then the only other one and your corrective actions. Corrective actions include review of false prevention in the sense of monitoring practices. After the, what are we reviewing? We need more detail here linking the review to what processes may have failed. Well, you have I'm trying to get the wording you've used on that. So, yeah, you put preliminary investigation identified that a sensor beam was present in Ray's room. However, concerns were raised that it may not have been activated prior to the first on witness fall. So you probably need to clarify that and say it wasn't activated. So concerns are is that it was not was not activated prior to Thursday when this fall. K. So then, I guess, going back to the re the so we're reviewing falls prevention and sense and monitoring practices. Okay. So probably in my document, and I'm happy to come and tweak it with you, we probably just need to say that more more more directly. And then the other one, you've got review of handover. So I've just put, how would review of handover process help here? Okay. Good. Alright. Listen, finish finish off actual servicing. Get that lodge by 01:00. Once it's lodge, give me a call. I'll email you through this statement, and I'll pop around. Let's just tweak it so you're comfortable with it, so it's accurate, and then I'll send that to the board. Alrighty. 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How are you going? I am just gonna send you a a Word document back with the stuff you've written for Ray and with some questions and alterations and stuff. If I pop over now, can we whiz through it together? Do you want me to wait till you've lodged it?\n\nOne sec. So the the only thing that I may be in there what have I got? You said the the exact time of the fall couldn't be established, and I put but it was estimated to be between some time and some time. So I've added some estimated times in. I don't know what those times are.\n\nYou'll have to work them out. You've put after the first four neuroabs commenced, blah blah blah, elevated heart rate and blood glucose level at 17.9. I've just said, was that normal for rare? Because that's quite high. So is he diet nondiabetic?\n\nOkay. So he's a he's a nondiabetic. Yes. Okay. No.\n\nHe's a nondiabetic. Yeah. Okay. So my only question is could that have contributed to his unsteadiness? Okay.\n\nWhat else did I put? It's really more the investigation. I don't know if you need to add in the SIRS, but I've added in there. Ray was quite independent. It would frequently get up during the night to use the toilet.\n\nIs that accurate? It is. Yeah. Prune me investigate. Yes.\n\nWasn't he found in the bathroom? Oh, he's found in bed. Okay. So you can say, where was quite dependent and would and would frequently get up? That's why I want that well, and whether whether you need to change, I don't know.\n\nI I just put frequently. Did it so the yeah. So I guess to link into that, I've said, did he have a mobility care plan? He did. And what did it say on that in terms of what he was meant to mobilize with?\n\nRight. Okay. So I suppose so I suppose I would add that bidding then as some background because it doesn't say that. So we need to say that he was independent, and his mobility assessment said that he would mobilize independently, if that's accurate. Okay.\n\nSo so add that in. We'll change this wording. You do yours first. I put in there. You said, while early identification of the form may have reduced the period between the incident and its discovery, Rare received ongoing clinical assessment.\n\nI've just added after that. So may have reduced the period between the incident and discovery. It would not have prevented the fall. I've added that in. And I've and then I've left that there.\n\nI've left the next bit. And then the only other one and your corrective actions. Corrective actions include review of false prevention in the sense of monitoring practices. After the, what are we reviewing? We need more detail here linking the review to what processes may have failed.\n\nWell, you have I'm trying to get the wording you've used on that. So, yeah, you put preliminary investigation identified that a sensor beam was present in Ray's room. However, concerns were raised that it may not have been activated prior to the first on witness fall. So you probably need to clarify that and say it wasn't activated. So concerns are is that it was not was not activated prior to Thursday when this fall.\n\nK. So then, I guess, going back to the re the so we're reviewing falls prevention and sense and monitoring practices. Okay. So probably in my document, and I'm happy to come and tweak it with you, we probably just need to say that more more more directly. And then the other one, you've got review of handover.\n\nSo I've just put, how would review of handover process help here? Okay. Good. Alright. Listen, finish finish off actual servicing.\n\nGet that lodge by 01:00. Once it's lodge, give me a call. I'll email you through this statement, and I'll pop around. Let's just tweak it so you're comfortable with it, so it's accurate, and then I'll send that to the board. Alrighty.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hey.","start":2.0,"end":2.32,"sentiment":"neutral","sentiment_score":0.23073312640190125},{"text":"How are you going?","start":2.32,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.31547100096940994},{"text":"I am just gonna send you a a Word document back with the stuff you've written for Ray and with some questions and alterations and stuff.","start":4.64,"end":15.059999,"sentiment":"neutral","sentiment_score":0.28971218260434956},{"text":"If I pop over now, can we whiz through it together?","start":15.474999,"end":18.295,"sentiment":"neutral","sentiment_score":0.17516619847579437},{"text":"Do you want me to wait till you've lodged it?","start":25.954998,"end":28.134998,"sentiment":"neutral","sentiment_score":-0.0014419376850128174}],"sentiment":"neutral","sentiment_score":0.2103373593149277,"num_words":52,"start":2.0,"end":28.134998},{"sentences":[{"text":"One sec.","start":35.54,"end":36.36,"sentiment":"neutral","sentiment_score":-0.011576330754905939},{"text":"So the the only thing that I may be in there what have I got?","start":37.7,"end":42.12,"sentiment":"neutral","sentiment_score":-0.014635321746269862},{"text":"You said the the exact time of the fall couldn't be established, and I put but it was estimated to be between some time and some time.","start":42.435,"end":51.175,"sentiment":"neutral","sentiment_score":-0.04605912837993215},{"text":"So I've added some estimated times in.","start":51.315,"end":53.655,"sentiment":"neutral","sentiment_score":0.0015546491901789392},{"text":"I don't know what those times are.","start":55.25,"end":57.09,"sentiment":"neutral","sentiment_score":-0.0777730228645461}],"sentiment":"neutral","sentiment_score":-0.03482426844280342,"num_words":58,"start":35.54,"end":57.09},{"sentences":[{"text":"You'll have to work them out.","start":57.09,"end":58.629997,"sentiment":"neutral","sentiment_score":-0.0636208076030016},{"text":"You've put after the first four neuroabs commenced, blah blah blah, elevated heart rate and blood glucose level at 17.9.","start":60.77,"end":71.475,"sentiment":"neutral","sentiment_score":-0.0416284691542387},{"text":"I've just said, was that normal for rare?","start":71.475,"end":73.814995,"sentiment":"neutral","sentiment_score":-0.03280287282541394},{"text":"Because that's quite high.","start":75.954994,"end":77.41499,"sentiment":"neutral","sentiment_score":-0.27849093824625015},{"text":"So is he diet nondiabetic?","start":82.46,"end":83.92,"sentiment":"neutral","sentiment_score":-0.041347851231694224}],"sentiment":"neutral","sentiment_score":-0.06505628419650156,"num_words":43,"start":57.09,"end":83.92},{"sentences":[{"text":"Okay.","start":87.1,"end":87.42,"sentiment":"neutral","sentiment_score":-0.05514591559767723},{"text":"So he's a he's a nondiabetic.","start":87.42,"end":88.96,"sentiment":"neutral","sentiment_score":-0.06194150447845459},{"text":"Yes.","start":93.02,"end":93.42,"sentiment":"neutral","sentiment_score":-0.03450477495789528},{"text":"Okay.","start":93.42,"end":93.92,"sentiment":"neutral","sentiment_score":-0.0648924708366394},{"text":"No.","start":95.1,"end":95.259995,"sentiment":"neutral","sentiment_score":-0.20592409372329712}],"sentiment":"neutral","sentiment_score":-0.07321162819862366,"num_words":10,"start":87.1,"end":95.259995},{"sentences":[{"text":"He's a nondiabetic.","start":95.259995,"end":96.32,"sentiment":"neutral","sentiment_score":-0.17245385547478995},{"text":"Yeah.","start":97.34,"end":97.785,"sentiment":"neutral","sentiment_score":-0.13617880642414093},{"text":"Okay.","start":99.705,"end":100.205,"sentiment":"neutral","sentiment_score":-0.15148377418518066},{"text":"So my only question is could that have contributed to his unsteadiness?","start":100.745,"end":105.08501,"sentiment":"neutral","sentiment_score":-0.3128284278015296},{"text":"Okay.","start":111.89,"end":112.39,"sentiment":"neutral","sentiment_score":-0.029103536158800125}],"sentiment":"neutral","sentiment_score":-0.25489271204504704,"num_words":18,"start":95.259995,"end":112.39},{"sentences":[{"text":"What else did I put?","start":114.28999,"end":115.59,"sentiment":"neutral","sentiment_score":-0.030737967789173128},{"text":"It's really more the investigation.","start":116.45,"end":118.46999,"sentiment":"neutral","sentiment_score":-0.07350652366876602},{"text":"I don't know if you need to add in the SIRS, but I've added in there.","start":118.77,"end":122.13,"sentiment":"neutral","sentiment_score":-0.05352890235371888},{"text":"Ray was quite independent.","start":122.13,"end":123.27,"sentiment":"neutral","sentiment_score":0.2226492017507553},{"text":"It would frequently get up during the night to use the toilet.","start":123.49,"end":126.064995,"sentiment":"neutral","sentiment_score":0.16332113867004713}],"sentiment":"neutral","sentiment_score":0.03506584704986641,"num_words":42,"start":114.28999,"end":126.064995},{"sentences":[{"text":"Is that accurate?","start":126.064995,"end":127.045,"sentiment":"neutral","sentiment_score":0.1426182041565577},{"text":"It is.","start":129.505,"end":130.22499,"sentiment":"neutral","sentiment_score":0.1287034973502159},{"text":"Yeah.","start":130.22499,"end":130.72499,"sentiment":"neutral","sentiment_score":0.09298035502433775},{"text":"Prune me investigate.","start":131.985,"end":132.965,"sentiment":"neutral","sentiment_score":0.03491248438755671},{"text":"Yes.","start":134.14499,"end":134.64499,"sentiment":"neutral","sentiment_score":0.05207308381795883}],"sentiment":"neutral","sentiment_score":0.09350524991750717,"num_words":10,"start":126.064995,"end":134.64499},{"sentences":[{"text":"Wasn't he found in the bathroom?","start":141.02,"end":142.56001,"sentiment":"neutral","sentiment_score":-0.06320255746444066},{"text":"Oh, he's found in bed.","start":146.06001,"end":147.28,"sentiment":"neutral","sentiment_score":-0.1494842365384102},{"text":"Okay.","start":148.46,"end":148.86,"sentiment":"neutral","sentiment_score":-0.0429263599216938},{"text":"So you can say, where was quite dependent and would and would frequently get up?","start":148.86,"end":154.335,"sentiment":"neutral","sentiment_score":-0.10876410230994224},{"text":"That's why I want that well, and whether whether you need to change, I don't know.","start":157.05501,"end":163.475,"sentiment":"neutral","sentiment_score":-0.1819969923235476}],"sentiment":"neutral","sentiment_score":-0.13285991393549498,"num_words":43,"start":141.02,"end":163.475},{"sentences":[{"text":"I I just put frequently.","start":163.77501,"end":164.835,"sentiment":"neutral","sentiment_score":-0.06809886917471886},{"text":"Did it so the yeah.","start":166.975,"end":174.88,"sentiment":"neutral","sentiment_score":-0.04212790988385677},{"text":"So I guess to link into that, I've said, did he have a mobility care plan?","start":175.02,"end":185.08499,"sentiment":"neutral","sentiment_score":-0.00773005657538306},{"text":"He did.","start":186.825,"end":187.305,"sentiment":"neutral","sentiment_score":0.03207915835082531},{"text":"And what did it say on that in terms of what he was meant to mobilize with?","start":187.305,"end":191.72499,"sentiment":"neutral","sentiment_score":-0.01594257683438413}],"sentiment":"neutral","sentiment_score":-0.019592895332930817,"num_words":45,"start":163.77501,"end":191.72499},{"sentences":[{"text":"Right.","start":198.45,"end":198.85,"sentiment":"neutral","sentiment_score":0.02757694199681282},{"text":"Okay.","start":198.85,"end":199.35,"sentiment":"neutral","sentiment_score":0.02376605197787285},{"text":"So I suppose so I suppose I would add that bidding then as some background because it doesn't say that.","start":202.37,"end":208.23,"sentiment":"neutral","sentiment_score":0.004185713548213244},{"text":"So we need to say that he was independent, and his mobility assessment said that he would mobilize independently, if that's accurate.","start":208.29,"end":216.495,"sentiment":"neutral","sentiment_score":0.09947562361644073},{"text":"Okay.","start":218.075,"end":218.39499,"sentiment":"neutral","sentiment_score":0.07049860060214996}],"sentiment":"neutral","sentiment_score":0.05320043522450659,"num_words":45,"start":198.45,"end":218.39499},{"sentences":[{"text":"So so add that in.","start":218.39499,"end":219.515,"sentiment":"neutral","sentiment_score":0.06254514157772065},{"text":"We'll change this wording.","start":219.515,"end":220.715,"sentiment":"neutral","sentiment_score":0.04730718769133091},{"text":"You do yours first.","start":220.715,"end":221.855,"sentiment":"neutral","sentiment_score":0.046172015368938446},{"text":"I put in there.","start":230.83,"end":231.71,"sentiment":"neutral","sentiment_score":0.0651653716340661},{"text":"You said, while early identification of the form may have reduced the period between the incident and its discovery, Rare received ongoing clinical assessment.","start":231.71,"end":242.175,"sentiment":"neutral","sentiment_score":-0.038366313092410564}],"sentiment":"neutral","sentiment_score":0.0006466461572705246,"num_words":41,"start":218.39499,"end":242.175},{"sentences":[{"text":"I've just added after that.","start":243.195,"end":244.815,"sentiment":"neutral","sentiment_score":-0.009424858912825584},{"text":"So may have reduced the period between the incident and discovery.","start":244.955,"end":250.735,"sentiment":"neutral","sentiment_score":-0.0236137793822722},{"text":"It would not have prevented the fall.","start":251.035,"end":253.295,"sentiment":"neutral","sentiment_score":-0.01734536992652076},{"text":"I've added that in.","start":253.755,"end":255.05501,"sentiment":"neutral","sentiment_score":0.04491978604346514},{"text":"And I've and then I've left that there.","start":255.57,"end":262.23,"sentiment":"neutral","sentiment_score":0.025398752186447382}],"sentiment":"neutral","sentiment_score":-0.0012978370168379375,"num_words":35,"start":243.195,"end":262.23},{"sentences":[{"text":"I've left the next bit.","start":265.09,"end":266.29,"sentiment":"neutral","sentiment_score":0.022335358336567877},{"text":"And then the only other one and your corrective actions.","start":266.29,"end":268.93,"sentiment":"neutral","sentiment_score":0.01709629688411951},{"text":"Corrective actions include review of false prevention in the sense of monitoring practices.","start":268.93,"end":274.29498,"sentiment":"neutral","sentiment_score":-0.010698415482273469},{"text":"After the, what are we reviewing?","start":275.47498,"end":277.41498,"sentiment":"neutral","sentiment_score":-0.02839950875689586},{"text":"We need more detail here linking the review to what processes may have failed.","start":277.555,"end":282.935,"sentiment":"neutral","sentiment_score":-0.08012865856289864}],"sentiment":"neutral","sentiment_score":-0.02392995652432243,"num_words":48,"start":265.09,"end":282.935},{"sentences":[{"text":"Well, you have I'm trying to get the wording you've used on that.","start":290.25,"end":317.67,"sentiment":"neutral","sentiment_score":-0.16288459931428617},{"text":"So, yeah, you put preliminary investigation identified that a sensor beam was present in Ray's room.","start":332.905,"end":338.585,"sentiment":"neutral","sentiment_score":-0.000052807386964559555},{"text":"However, concerns were raised that it may not have been activated prior to the first on witness fall.","start":338.585,"end":344.53998,"sentiment":"negative","sentiment_score":-0.37256837553448147},{"text":"So you probably need to clarify that and say it wasn't 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directly.","start":401.5,"end":410.48,"sentiment":"neutral","sentiment_score":0.09144365085432163},{"text":"And then the other one, you've got review of handover.","start":412.61502,"end":414.95502,"sentiment":"neutral","sentiment_score":-0.004300529835745692}],"sentiment":"neutral","sentiment_score":0.03135114299647253,"num_words":58,"start":379.25,"end":414.95502},{"sentences":[{"text":"So I've just put, how would review of handover process help here?","start":419.49503,"end":423.595,"sentiment":"neutral","sentiment_score":-0.051875841027746596},{"text":"Okay.","start":425.75,"end":426.25,"sentiment":"neutral","sentiment_score":-0.05807260796427727},{"text":"Good.","start":437.365,"end":437.865,"sentiment":"positive","sentiment_score":0.40275198221206665},{"text":"Alright.","start":445.60498,"end":446.10498,"sentiment":"neutral","sentiment_score":0.3033362030982971},{"text":"Listen, finish finish off actual servicing.","start":447.445,"end":450.345,"sentiment":"neutral","sentiment_score":0.07922999002039433}],"sentiment":"neutral","sentiment_score":0.023851686911213966,"num_words":21,"start":419.49503,"end":450.345},{"sentences":[{"text":"Get that lodge by 01:00.","start":450.405,"end":451.845,"sentiment":"neutral","sentiment_score":0.09680861681699753},{"text":"Once it's lodge, give me a call.","start":451.845,"end":453.53998,"sentiment":"neutral","sentiment_score":0.09421617750610624},{"text":"I'll email you through this statement, and I'll pop around.","start":453.53998,"end":456.18,"sentiment":"neutral","sentiment_score":0.13130371272563934},{"text":"Let's just tweak it so you're comfortable with it, so it's accurate, and then I'll send that to the 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Good. Yes. I've got I've not got long to log this report, and I'm trying to call down the words because there's too many words. Are you happy for me to launch it? Was there anything I need to change? Yeah. Yes. Oh, good. Yep. No. It's not normal for him. Yeah. His parameter are four to 15. No. No. He's diabetic. Type two. Oh, a known diabetic. Yes. I thought you said nondiabetic. No. Yes. Yes. Probably. Because he's gonna he might have had an infection or something, suspected infection. Yeah. Yes. Yeah. Well, he's he's independent. He I don't know if he got up during the night to go to the toilet, but he was independent. So if he needed to go, he would get up by himself. Yeah. No. No. He was found in bed till the first fall. Yep. So he's gone to the toilet. God. I don't think I'm gonna have to be able to change this report where he was. I think it'll go yeah. I think it'll go on the accident incident report from our further investigation, but for the initial one, I'm just gonna have to put whatever I've got. Yes. It's just independent. It says in there that he's independent. It says he's for supervision, but it did mention in yeah. Okay. Yep. Yep. Yep. Yes. Mhmm. Yes. Yeah. I think that's very important. Okay. Well, they just haven't activated sensor beam. That's the only thing. That's the only process that failed. Alright. Just write the whole thing. If I could just write it in dot point, it's so much easier. Well, it wasn't activated yet. Should put that in there. Yeah. Yep. Yes. So with the yeah. We're not really. We're just all we need to do is address that staff member. We're not checking the sensor beam. That's really it because everything else was followed correctly. Yep. Yep. No. I don't know what that said because of Copilot. Get rid of it. It won't. It won't. Actually, the yeah. Gisto, when I reviewed, Gisto did such a good job. 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Good. Yes. I've got I've not got long to log this report, and I'm trying to call down the words because there's too many words. Are you happy for me to launch it?\n\nWas there anything I need to change? Yeah. Yes. Oh, good. Yep.\n\nNo. It's not normal for him. Yeah. His parameter are four to 15. No.\n\nNo. He's diabetic. Type two. Oh, a known diabetic. Yes.\n\nI thought you said nondiabetic. No. Yes. Yes. Probably.\n\nBecause he's gonna he might have had an infection or something, suspected infection. Yeah. Yes. Yeah. Well, he's he's independent.\n\nHe I don't know if he got up during the night to go to the toilet, but he was independent. So if he needed to go, he would get up by himself. Yeah. No. No.\n\nHe was found in bed till the first fall. Yep. So he's gone to the toilet. God. I don't think I'm gonna have to be able to change this report where he was.\n\nI think it'll go yeah. I think it'll go on the accident incident report from our further investigation, but for the initial one, I'm just gonna have to put whatever I've got. Yes. It's just independent. It says in there that he's independent.\n\nIt says he's for supervision, but it did mention in yeah. Okay. Yep. Yep. Yep.\n\nYes. Mhmm. Yes. Yeah. I think that's very important.\n\nOkay. Well, they just haven't activated sensor beam. That's the only thing. That's the only process that failed. Alright.\n\nJust write the whole thing. If I could just write it in dot point, it's so much easier. Well, it wasn't activated yet. Should put that in there. Yeah.\n\nYep. Yes. So with the yeah. We're not really. We're just all we need to do is address that staff member.\n\nWe're not checking the sensor beam. That's really it because everything else was followed correctly. Yep. Yep. No.\n\nI don't know what that said because of Copilot. Get rid of it. It won't. It won't. Actually, the yeah.\n\nGisto, when I reviewed, Gisto did such a good job. I was so impressed with how hands on he was with his nursing. I was saying to Monique, you can clearly see he's he's actually showing the care. He provided the care that was needed at that time. It was so good.\n\nYeah. Yep. Yep. Okay. Perfect.\n\nYep. Okay. Alright. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.56,"end":1.06,"sentiment":"neutral","sentiment_score":0.07199457287788391},{"text":"Good.","start":3.28,"end":3.78,"sentiment":"positive","sentiment_score":0.6861943006515503},{"text":"Yes.","start":19.275,"end":19.755,"sentiment":"neutral","sentiment_score":0.08896635472774506},{"text":"I've got I've not got long to log this report, and I'm trying to call down the words because there's too many words.","start":19.755,"end":25.775,"sentiment":"neutral","sentiment_score":-0.06084291290734773},{"text":"Are you happy for me to launch it?","start":28.51,"end":29.710001,"sentiment":"neutral","sentiment_score":0.1966356746852398}],"sentiment":"neutral","sentiment_score":0.030025106731473523,"num_words":34,"start":0.56,"end":29.710001},{"sentences":[{"text":"Was there anything I need to change?","start":29.710001,"end":31.33,"sentiment":"neutral","sentiment_score":-0.046190528465168815},{"text":"Yeah.","start":37.31,"end":37.81,"sentiment":"neutral","sentiment_score":0.004213863983750343},{"text":"Yes.","start":51.565,"end":52.065,"sentiment":"neutral","sentiment_score":0.00542347552254796},{"text":"Oh, good.","start":53.485,"end":54.125,"sentiment":"neutral","sentiment_score":0.16426078230142593},{"text":"Yep.","start":54.125,"end":54.625,"sentiment":"neutral","sentiment_score":0.05521161109209061}],"sentiment":"neutral","sentiment_score":0.0058364013287549215,"num_words":12,"start":29.710001,"end":54.625},{"sentences":[{"text":"No.","start":74.135,"end":74.375,"sentiment":"neutral","sentiment_score":-0.2518959045410156},{"text":"It's not normal for him.","start":74.375,"end":75.835,"sentiment":"neutral","sentiment_score":-0.33083964586257936},{"text":"Yeah.","start":77.735,"end":78.215004,"sentiment":"neutral","sentiment_score":-0.036646127700805664},{"text":"His parameter are four to 15.","start":78.215004,"end":80.715004,"sentiment":"neutral","sentiment_score":-0.04401353746652603},{"text":"No.","start":85.28,"end":85.439995,"sentiment":"neutral","sentiment_score":-0.17136535048484802}],"sentiment":"neutral","sentiment_score":-0.16987048834562302,"num_words":14,"start":74.135,"end":85.439995},{"sentences":[{"text":"No.","start":85.439995,"end":85.6,"sentiment":"neutral","sentiment_score":-0.1756921410560608},{"text":"He's diabetic.","start":85.6,"end":86.5,"sentiment":"neutral","sentiment_score":-0.14622004330158234},{"text":"Type two.","start":87.36,"end":88.259995,"sentiment":"neutral","sentiment_score":-0.05748598091304302},{"text":"Oh, a known diabetic.","start":90.72,"end":92.1,"sentiment":"neutral","sentiment_score":-0.0559285432100296},{"text":"Yes.","start":92.159996,"end":92.659996,"sentiment":"neutral","sentiment_score":-0.02971959672868252}],"sentiment":"neutral","sentiment_score":-0.08365379590541125,"num_words":10,"start":85.439995,"end":92.659996},{"sentences":[{"text":"I thought you said nondiabetic.","start":93.2,"end":94.5,"sentiment":"neutral","sentiment_score":-0.07757352888584138},{"text":"No.","start":96.075,"end":96.555,"sentiment":"neutral","sentiment_score":-0.20627087354660031},{"text":"Yes.","start":96.555,"end":97.055,"sentiment":"neutral","sentiment_score":-0.12642279267311096},{"text":"Yes.","start":106.075,"end":106.575,"sentiment":"neutral","sentiment_score":-0.11091972887516022},{"text":"Probably.","start":106.634995,"end":107.134995,"sentiment":"neutral","sentiment_score":-0.08866535127162933}],"sentiment":"neutral","sentiment_score":-0.10223848786618975,"num_words":9,"start":93.2,"end":107.134995},{"sentences":[{"text":"Because he's gonna he might have had an infection or something, suspected infection.","start":107.274994,"end":110.735,"sentiment":"neutral","sentiment_score":-0.2609626100613521},{"text":"Yeah.","start":127.03999,"end":127.53999,"sentiment":"neutral","sentiment_score":0.09998366236686708},{"text":"Yes.","start":128.665,"end":129.165,"sentiment":"neutral","sentiment_score":0.14511677622795105},{"text":"Yeah.","start":130.745,"end":131.245,"sentiment":"neutral","sentiment_score":0.08231455832719803},{"text":"Well, he's he's independent.","start":131.86499,"end":133.245,"sentiment":"neutral","sentiment_score":0.0467252042144537}],"sentiment":"neutral","sentiment_score":-0.1439099058508873,"num_words":20,"start":107.274994,"end":133.245},{"sentences":[{"text":"He I don't know if he got up during the night to go to the toilet, but he was independent.","start":133.705,"end":138.44499,"sentiment":"neutral","sentiment_score":0.043187945056706666},{"text":"So if he needed to go, he would get up by himself.","start":138.505,"end":140.925,"sentiment":"neutral","sentiment_score":0.07200535324712594},{"text":"Yeah.","start":143.08,"end":143.58,"sentiment":"neutral","sentiment_score":-0.04953660070896149},{"text":"No.","start":143.72,"end":143.88,"sentiment":"neutral","sentiment_score":-0.14389286935329437},{"text":"No.","start":143.88,"end":144.12001,"sentiment":"neutral","sentiment_score":-0.14525286853313446}],"sentiment":"neutral","sentiment_score":0.039689737185835836,"num_words":35,"start":133.705,"end":144.12001},{"sentences":[{"text":"He was found in bed till the first fall.","start":144.12001,"end":147.1,"sentiment":"neutral","sentiment_score":-0.17142706447177464},{"text":"Yep.","start":147.48001,"end":147.88,"sentiment":"neutral","sentiment_score":-0.01732526533305645},{"text":"So he's gone to the toilet.","start":147.88,"end":149.82,"sentiment":"neutral","sentiment_score":-0.0565544826289018},{"text":"God.","start":156.525,"end":157.005,"sentiment":"neutral","sentiment_score":-0.1995965838432312},{"text":"I don't think I'm gonna have to be able to change this report where he was.","start":157.005,"end":160.86499,"sentiment":"neutral","sentiment_score":-0.29564283043146133}],"sentiment":"neutral","sentiment_score":-0.20695083673027428,"num_words":33,"start":144.12001,"end":160.86499},{"sentences":[{"text":"I think it'll go yeah.","start":164.045,"end":166.305,"sentiment":"neutral","sentiment_score":-0.048883740231394766},{"text":"I think it'll go on the accident incident report from our further investigation, but for the initial one, I'm just gonna have to put whatever I've got.","start":166.685,"end":174.56999,"sentiment":"neutral","sentiment_score":-0.08338205654312063},{"text":"Yes.","start":185.725,"end":186.225,"sentiment":"neutral","sentiment_score":0.059838298708200455},{"text":"It's just independent.","start":192.685,"end":193.905,"sentiment":"neutral","sentiment_score":0.008342875373879602},{"text":"It says in there that he's independent.","start":194.285,"end":195.985,"sentiment":"neutral","sentiment_score":0.0037811913394502233}],"sentiment":"neutral","sentiment_score":-0.05545113868872651,"num_words":43,"start":164.045,"end":195.985},{"sentences":[{"text":"It says he's for supervision, but it did mention in yeah.","start":196.045,"end":204.5,"sentiment":"neutral","sentiment_score":0.005351651121269573},{"text":"Okay.","start":208.64,"end":209.14,"sentiment":"neutral","sentiment_score":0.023120786994695663},{"text":"Yep.","start":210.755,"end":211.255,"sentiment":"neutral","sentiment_score":0.09724440425634384},{"text":"Yep.","start":216.035,"end":216.535,"sentiment":"neutral","sentiment_score":0.08089711517095566},{"text":"Yep.","start":221.315,"end":221.815,"sentiment":"neutral","sentiment_score":0.04985874518752098}],"sentiment":"neutral","sentiment_score":0.020665947596232095,"num_words":15,"start":196.045,"end":221.815},{"sentences":[{"text":"Yes.","start":222.51501,"end":223.01501,"sentiment":"neutral","sentiment_score":0.08570132404565811},{"text":"Mhmm.","start":239.11499,"end":239.61499,"sentiment":"neutral","sentiment_score":-0.03142235055565834},{"text":"Yes.","start":255.12,"end":255.62,"sentiment":"neutral","sentiment_score":0.09362472593784332},{"text":"Yeah.","start":258.32,"end":258.64,"sentiment":"neutral","sentiment_score":0.12549352645874023},{"text":"I think that's very important.","start":258.64,"end":259.94,"sentiment":"neutral","sentiment_score":0.19847886264324188}],"sentiment":"neutral","sentiment_score":0.14064350434475476,"num_words":9,"start":222.51501,"end":259.94},{"sentences":[{"text":"Okay.","start":264.16,"end":264.66,"sentiment":"neutral","sentiment_score":0.04384227842092514},{"text":"Well, they just haven't activated sensor beam.","start":285.91,"end":287.83,"sentiment":"neutral","sentiment_score":-0.2328952763761793},{"text":"That's the only thing.","start":287.83,"end":288.97,"sentiment":"neutral","sentiment_score":-0.20168088749051094},{"text":"That's the only process that failed.","start":290.15,"end":291.93,"sentiment":"neutral","sentiment_score":-0.22163297732671103},{"text":"Alright.","start":318.31,"end":318.81,"sentiment":"neutral","sentiment_score":0.0715760588645935}],"sentiment":"neutral","sentiment_score":-0.19217736901421295,"num_words":19,"start":264.16,"end":318.81},{"sentences":[{"text":"Just write the whole thing.","start":318.94998,"end":320.81,"sentiment":"neutral","sentiment_score":0.10564418435096741},{"text":"If I could just write it in dot point, it's so much easier.","start":321.22498,"end":324.44498,"sentiment":"neutral","sentiment_score":0.2038391547707411},{"text":"Well, it wasn't activated yet.","start":344.76,"end":346.54,"sentiment":"neutral","sentiment_score":-0.2655631721019745},{"text":"Should put that in there.","start":346.6,"end":347.82,"sentiment":"neutral","sentiment_score":-0.10717211365699768},{"text":"Yeah.","start":352.025,"end":352.525,"sentiment":"neutral","sentiment_score":-0.03128033131361008}],"sentiment":"neutral","sentiment_score":0.04424735081606898,"num_words":29,"start":318.94998,"end":352.525},{"sentences":[{"text":"Yep.","start":352.585,"end":353.085,"sentiment":"neutral","sentiment_score":-0.024793192744255062},{"text":"Yes.","start":387.975,"end":388.29498,"sentiment":"neutral","sentiment_score":0.0020880410447716713},{"text":"So with the yeah.","start":388.29498,"end":389.25,"sentiment":"neutral","sentiment_score":-0.010291252518072724},{"text":"We're not really.","start":389.33,"end":390.13,"sentiment":"neutral","sentiment_score":-0.057699721306562424},{"text":"We're just all we need to do is address that staff member.","start":390.13,"end":394.53,"sentiment":"neutral","sentiment_score":-0.04659522728373607}],"sentiment":"neutral","sentiment_score":-0.03791009776649021,"num_words":21,"start":352.585,"end":394.53},{"sentences":[{"text":"We're not checking the sensor beam.","start":394.53,"end":396.29,"sentiment":"neutral","sentiment_score":-0.12243752678235371},{"text":"That's really it because everything else was followed correctly.","start":396.29,"end":400.31,"sentiment":"neutral","sentiment_score":-0.09145456262760693},{"text":"Yep.","start":406.465,"end":406.965,"sentiment":"neutral","sentiment_score":0.023133013397455215},{"text":"Yep.","start":411.105,"end":411.605,"sentiment":"neutral","sentiment_score":0.013347568921744823},{"text":"No.","start":415.87,"end":416.11,"sentiment":"neutral","sentiment_score":-0.1320338249206543}],"sentiment":"neutral","sentiment_score":-0.09184830371911328,"num_words":18,"start":394.53,"end":416.11},{"sentences":[{"text":"I don't know what that said because of Copilot.","start":416.11,"end":418.21,"sentiment":"neutral","sentiment_score":-0.14908234692282146},{"text":"Get rid of it.","start":419.94998,"end":421.09,"sentiment":"neutral","sentiment_score":-0.08291491866111755},{"text":"It won't.","start":424.11,"end":424.77,"sentiment":"neutral","sentiment_score":-0.1093481220304966},{"text":"It won't.","start":426.75,"end":427.49,"sentiment":"neutral","sentiment_score":-0.0646504145115614},{"text":"Actually, the yeah.","start":427.71,"end":429.25,"sentiment":"neutral","sentiment_score":0.05644155045350393}],"sentiment":"neutral","sentiment_score":-0.09260366093367338,"num_words":20,"start":416.11,"end":429.25},{"sentences":[{"text":"Gisto, when I reviewed, Gisto did such a good job.","start":430.015,"end":432.815,"sentiment":"positive","sentiment_score":0.4823713809251785},{"text":"I was so impressed with how hands on he was with his nursing.","start":432.815,"end":436.435,"sentiment":"positive","sentiment_score":0.6219894312895261},{"text":"I was saying to Monique, you can clearly see he's he's actually showing the care.","start":436.655,"end":443.215,"sentiment":"positive","sentiment_score":0.3403759429852168},{"text":"He provided the care that was needed at that time.","start":443.215,"end":445.88,"sentiment":"neutral","sentiment_score":0.3115837961435318},{"text":"It was so 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1: Hello?\n\nChannel 0: Hey. How are you going?\n\nChannel 1: Good.\n\nChannel 0: I am just gonna send you a a Word document back with the stuff you've written for Ray and with some questions and alterations and stuff. If I pop over now, can we whiz through it together?\n\nChannel 1: Yes. I've got I've not got long to log this report, and I'm trying to call down the words because there's too many words.\n\nChannel 0: Do you want me to wait till you've lodged it?\n\nChannel 1: Are you happy for me to launch it? Was there anything I need to change?\n\nChannel 0: One sec.\n\nChannel 1: Yeah.\n\nChannel 0: So the the only thing that I may be in there what have I got? You said the the exact time of the fall couldn't be established, and I put but it was estimated to be between some time and some time. So I've\n\nChannel 1: Yes.\n\nChannel 0: added some estimated times in.\n\nChannel 1: Oh, good. Yep.\n\nChannel 0: I don't know what those times are. You'll have to work them out. You've put after the first four neuroabs commenced, blah blah blah, elevated heart rate and blood glucose level at 17.9. I've just said, was that normal for rare?\n\nChannel 1: No. It's not normal for him.\n\nChannel 0: Because that's quite high.\n\nChannel 1: Yeah. His parameter are four to 15.\n\nChannel 0: So is he diet nondiabetic?\n\nChannel 1: No. No. He's diabetic.\n\nChannel 0: Okay.\n\nChannel 1: Type\n\nChannel 0: So he's\n\nChannel 1: two.\n\nChannel 0: a he's a nondiabetic.\n\nChannel 1: Oh, a known diabetic. Yes.\n\nChannel 0: Yes.\n\nChannel 1: I thought\n\nChannel 0: Okay.\n\nChannel 1: you said nondiabetic.\n\nChannel 0: No. He's a nondiabetic.\n\nChannel 1: No. Yes.\n\nChannel 0: Yeah. Okay. So my only question is could that have contributed to his unsteadiness?\n\nChannel 1: Yes. Probably. Because he's gonna he might have had an infection or something, suspected infection.\n\nChannel 0: Okay. What else did I put? It's really more the investigation. I don't know if you need to add in the SIRS, but I've added in there. Ray was quite independent.\n\nIt would frequently get up during the night to use the toilet. Is that accurate?\n\nChannel 1: Yeah. Yes.\n\nChannel 0: It is. Yeah.\n\nChannel 1: Yeah. Well,\n\nChannel 0: Prune\n\nChannel 1: he's\n\nChannel 0: me\n\nChannel 1: he's\n\nChannel 0: investigate.\n\nChannel 1: independent. He I\n\nChannel 0: Yes.\n\nChannel 1: don't know if he got up during the night to go to the toilet, but he was independent. So if he needed to go, he would get up by himself.\n\nChannel 0: Wasn't he found in the bathroom?\n\nChannel 1: Yeah. No. No. He was found in bed till\n\nChannel 0: Oh,\n\nChannel 1: the\n\nChannel 0: he's\n\nChannel 1: first\n\nChannel 0: found\n\nChannel 1: fall.\n\nChannel 0: in bed.\n\nChannel 1: Yep. So he's\n\nChannel 0: Okay.\n\nChannel 1: gone\n\nChannel 0: So\n\nChannel 1: to the\n\nChannel 0: you\n\nChannel 1: toilet.\n\nChannel 0: can say, where was quite dependent and would and would frequently get up?\n\nChannel 1: God. I\n\nChannel 0: That's\n\nChannel 1: don't think\n\nChannel 0: why I\n\nChannel 1: I'm\n\nChannel 0: want\n\nChannel 1: gonna\n\nChannel 0: that\n\nChannel 1: have to be able to change this report where he was.\n\nChannel 0: well, and whether whether you need to change, I don't know. I I just\n\nChannel 1: I think\n\nChannel 0: put frequently.\n\nChannel 1: it'll go yeah. I think\n\nChannel 0: Did\n\nChannel 1: it'll\n\nChannel 0: it\n\nChannel 1: go\n\nChannel 0: so\n\nChannel 1: on the\n\nChannel 0: the\n\nChannel 1: accident incident report from our further investigation, but for the initial one, I'm just gonna have to put whatever I've got.\n\nChannel 0: yeah. So I guess to link into that, I've said, did he have a mobility care plan?\n\nChannel 1: Yes.\n\nChannel 0: He did. And what did it say on that in terms of what he was meant to mobilize with?\n\nChannel 1: It's just independent. It says in there that he's independent. It says he's for supervision,\n\nChannel 0: Right. Okay.\n\nChannel 1: but it\n\nChannel 0: So\n\nChannel 1: did\n\nChannel 0: I suppose\n\nChannel 1: mention in\n\nChannel 0: so I\n\nChannel 1: yeah.\n\nChannel 0: suppose I would add that bidding then as some background because it doesn't say that. So we need\n\nChannel 1: Okay.\n\nChannel 0: to say that he was independent,\n\nChannel 1: Yep.\n\nChannel 0: and his mobility assessment said that he would mobilize independently, if that's accurate.\n\nChannel 1: Yep.\n\nChannel 0: Okay. So so add that in. We'll change this wording. You do yours\n\nChannel 1: Yep.\n\nChannel 0: first.\n\nChannel 1: Yes.\n\nChannel 0: I put in there. You said, while early identification of the form may have reduced the period between the incident and its discovery,\n\nChannel 1: Mhmm.\n\nChannel 0: Rare received ongoing clinical assessment. I've just added after that. So may have reduced the period between the incident and discovery. It would not have prevented the fall. I've added that in.\n\nChannel 1: Yes.\n\nChannel 0: And\n\nChannel 1: Yeah. I think that's very important.\n\nChannel 0: I've and then I've left that there.\n\nChannel 1: Okay.\n\nChannel 0: I've left the next bit. And then the only other one and your corrective actions. Corrective actions include review of false prevention in the sense of monitoring practices. After the, what are we reviewing? We need more detail here linking the review to what processes may have failed.\n\nChannel 1: Well, they just haven't activated sensor beam. That's the only thing. That's\n\nChannel 0: Well,\n\nChannel 1: the only\n\nChannel 0: you\n\nChannel 1: process\n\nChannel 0: have\n\nChannel 1: that failed.\n\nChannel 0: I'm trying to get the wording you've used on that.\n\nChannel 1: Alright. Just write the whole thing. If I could just write it in dot point, it's so much easier.\n\nChannel 0: So, yeah, you put preliminary investigation identified that a sensor beam was present in Ray's room. However, concerns were raised that it may not have been activated prior to the first on witness fall.\n\nChannel 1: Well, it wasn't activated yet. Should put that in there.\n\nChannel 0: So you probably need to clarify that and say it wasn't activated.\n\nChannel 1: Yeah. Yep.\n\nChannel 0: So concerns are is that it was not was not activated prior to Thursday when this fall. K. So then, I guess, going back to the re the so we're reviewing falls prevention and sense and monitoring practices.\n\nChannel 1: Yes. So with the yeah. We're not really. We're just all we need to do is address that staff member. We're not checking the sensor beam.\n\nThat's really it because everything else was followed correctly.\n\nChannel 0: Okay. So probably in my document, and I'm happy to come and tweak it with you, we\n\nChannel 1: Yep.\n\nChannel 0: probably just need to say that more more more directly.\n\nChannel 1: Yep.\n\nChannel 0: And then the other one, you've got review of handover.\n\nChannel 1: No. I don't know what that said because of Copilot.\n\nChannel 0: So I've just\n\nChannel 1: Get\n\nChannel 0: put,\n\nChannel 1: rid of it.\n\nChannel 0: how would review of handover process help here?\n\nChannel 1: It won't.\n\nChannel 0: Okay.\n\nChannel 1: It won't. Actually, the yeah. Gisto, when I reviewed, Gisto did such a good job. I was so impressed with how hands on he was with his nursing. I was saying to Monique,\n\nChannel 0: Good.\n\nChannel 1: you can clearly see he's he's actually showing the care. He provided the care that was needed at that\n\nChannel 0: Alright.\n\nChannel 1: time. It was so good.\n\nChannel 0: Listen,\n\nChannel 1: Yeah.\n\nChannel 0: finish finish off actual servicing.\n\nChannel 1: Yep.\n\nChannel 0: Get that lodge by 01:00. Once it's lodge, give me a call. I'll email you through this statement, and I'll pop around. Let's just tweak it so you're comfortable\n\nChannel 1: Yep. Okay.\n\nChannel 0: with it, so it's accurate,\n\nChannel 1: Perfect.\n\nChannel 0: and then I'll send that to the board.\n\nChannel 1: Yep.\n\nChannel 0: Alrighty.\n\nChannel 1: Okay. Alright. Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.56,"end":1.06,"sentiment":"neutral","sentiment_score":0.07199457287788391}],"sentiment":"neutral","sentiment_score":0.07199457287788391,"channel":1,"num_words":1,"start":0.56,"end":1.06},{"sentences":[{"text":"Hey.","start":2.0,"end":2.32,"sentiment":"neutral","sentiment_score":0.23073312640190125},{"text":"How are you going?","start":2.32,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.31547100096940994}],"sentiment":"neutral","sentiment_score":0.2985234260559082,"channel":0,"num_words":5,"start":2.0,"end":3.1399999},{"sentences":[{"text":"Good.","start":3.28,"end":3.78,"sentiment":"positive","sentiment_score":0.6861943006515503}],"sentiment":"positive","sentiment_score":0.6861943006515503,"channel":1,"num_words":1,"start":3.28,"end":3.78},{"sentences":[{"text":"I am just gonna send you a a Word document back with the stuff you've written for Ray and with some questions and alterations and 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servicing.","start":448.32498,"end":450.345,"sentiment":"neutral","sentiment_score":0.07778904810547829}],"sentiment":"neutral","sentiment_score":0.07778904810547829,"channel":0,"num_words":5,"start":448.32498,"end":450.345},{"sentences":[{"text":"Yep.","start":450.40002,"end":450.90002,"sentiment":"neutral","sentiment_score":0.10634428262710573}],"sentiment":"neutral","sentiment_score":0.10634428262710573,"channel":1,"num_words":1,"start":450.40002,"end":450.90002},{"sentences":[{"text":"Get that lodge by 01:00.","start":450.405,"end":451.845,"sentiment":"neutral","sentiment_score":0.09680861681699753},{"text":"Once it's lodge, give me a call.","start":451.845,"end":453.53998,"sentiment":"neutral","sentiment_score":0.09421617750610624},{"text":"I'll email you through this statement, and I'll pop around.","start":453.53998,"end":456.18,"sentiment":"neutral","sentiment_score":0.13130371272563934},{"text":"Let's just tweak it so you're 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speaker is discussing a report and some changes to the report. They discuss the details of the report, including the time of the fall, the diabetic patient, and the review of the handover process. They also mention the need for further investigation and the need for clarification on the handover process. The speaker plans to tweak the report and send it to the board."},"intents":{"segments":[{"text":"Ray was quite independent. It would frequently get up during the night to use the toilet. Is that accurate? Yeah.","start_word":299,"end_word":318,"intents":[{"intent":"Investigate ray's independence","confidence_score":0.023393765}]},{"text":"We'll change this wording.","start_word":595,"end_word":598,"intents":[{"intent":"Update wording","confidence_score":0.12764075}]},{"text":"We'll change this wording. You do yours Yep.","start_word":595,"end_word":602,"intents":[{"intent":"Clarify wording","confidence_score":0.0025069576}]},{"text":"So, yeah, you put preliminary investigation identified that a sensor beam was present in Ray's room. However, concerns were raised that it may not have been activated prior to the first on witness fall.","start_word":774,"end_word":807,"intents":[{"intent":"Review previous investigation","confidence_score":0.0010530173},{"intent":"Identify sensor beam presence","confidence_score":0.018287051}]},{"text":"So you probably need to clarify that and say it wasn't activated. Yeah.","start_word":819,"end_word":831,"intents":[{"intent":"Clarify clarification","confidence_score":0.36198887}]},{"text":"We're not really. We're just all we need to do is address that staff member. We're not checking the sensor beam. That's really it because everything else was followed correctly. Okay.","start_word":875,"end_word":905,"intents":[{"intent":"Address staff member","confidence_score":0.61457384}]},{"text":"And then the other one, you've got review of handover. No. I don't know what that said because of Copilot. So I've just Get put, rid of it. how would review of handover process help here?","start_word":934,"end_word":969,"intents":[{"intent":"Review handover process","confidence_score":0.5033236}]},{"text":"finish finish off actual servicing. Yep.","start_word":1034,"end_word":1039,"intents":[{"intent":"Finish servicing","confidence_score":0.60640115}]},{"text":"I'll email you through this statement, and I'll pop around. Let's just tweak it so you're comfortable Yep. Okay. with it, so it's accurate, Perfect. and then I'll send that to the board. Yep.","start_word":1052,"end_word":1085,"intents":[{"intent":"Send statement","confidence_score":0.21600986}]}]},"sentiments":{"segments":[{"text":"Hello? Hey. How are you going?","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.25010788440704346},{"text":"Good.","start_word":6,"end_word":6,"sentiment":"positive","sentiment_score":0.6861943006515503},{"text":"I am just gonna send you a a Word document back with the stuff you've written for Ray and with some questions and alterations and stuff. If I pop over now, can we whiz through it together? Yes. I've got I've not got long to log this report, and I'm trying to call down the words because there's too many words. Do you want me to wait till you've lodged it? Are you happy for me to launch it? Was there anything I need to change? One sec. Yeah. So the the only thing that I may be in there what have I got? You said the the exact time of the fall couldn't be established, and I put but it was estimated to be between some time and some time. So I've Yes. added some estimated times in. Oh, good. Yep. I don't know what those times are. You'll have to work them out. You've put after the first four neuroabs commenced, blah blah blah, elevated heart rate and blood glucose level at 17.9. I've just said, was that normal for rare? No. It's not normal for him. Because that's quite high. Yeah. His parameter are four to 15. So is he diet nondiabetic? No. No. He's diabetic. Okay. Type So he's two. a he's a nondiabetic. Oh, a known diabetic. Yes. Yes. I thought Okay. you said nondiabetic. No. He's a nondiabetic. No. Yes. Yeah. Okay. So my only question is could that have contributed to his unsteadiness? Yes. Probably. Because he's gonna he might have had an infection or something, suspected infection. Okay. What else did I put? It's really more the investigation. I don't know if you need to add in the SIRS, but I've added in there. Ray was quite independent. It would frequently get up during the night to use the toilet. Is that accurate? Yeah. Yes. It is. Yeah. Yeah. Well, Prune he's me he's investigate. independent. He I Yes. don't know if he got up during the night to go to the toilet, but he was independent. So if he needed to go, he would get up by himself. Wasn't he found in the bathroom? Yeah. No. No. He was found in bed till Oh, the he's first found fall. in bed. Yep. So he's Okay. gone So to the you toilet. can say, where was quite dependent and would and would frequently get up? God. I That's don't think why I I'm want gonna that have to be able to change this report where he was. well, and whether whether you need to change, I don't know. I I just I think put frequently. it'll go yeah. I think Did it'll it go so on the the accident incident report from our further investigation, but for the initial one, I'm just gonna have to put whatever I've got. yeah. So I guess to link into that, I've said, did he have a mobility care plan? Yes. He did. And what did it say on that in terms of what he was meant to mobilize with? It's just independent. It says in there that he's independent. It says he's for supervision, Right. Okay. but it So did I suppose mention in so I yeah. suppose I would add that bidding then as some background because it doesn't say that. So we need Okay. to say that he was independent, Yep. and his mobility assessment said that he would mobilize independently, if that's accurate. Yep. Okay. So so add that in. We'll change this wording. You do yours Yep. first. Yes. I put in there. You said, while early identification of the form may have reduced the period between the incident and its discovery, Mhmm. Rare received ongoing clinical assessment. I've just added after that. So may have reduced the period between the incident and discovery. It would not have prevented the fall. I've added that in. Yes. And Yeah. I think that's very important. I've and then I've left that there. Okay. I've left the next bit. And then the only other one and your corrective actions. Corrective actions include review of false prevention in the sense of monitoring practices. After the, what are we reviewing? We need more detail here linking the review to what processes may have failed. Well, they just haven't activated sensor beam. That's the only thing. That's Well, the only you process have that failed. I'm trying to get the wording you've used on that. Alright. Just write the whole thing. If I could just write it in dot point, it's so much easier. So, yeah, you put preliminary investigation identified that a sensor beam was present in Ray's room.","start_word":7,"end_word":789,"sentiment":"neutral","sentiment_score":-0.028038086520393746},{"text":"However, concerns were raised that it may not have been activated prior to the first on witness fall.","start_word":790,"end_word":807,"sentiment":"negative","sentiment_score":-0.3596661686897278},{"text":"Well, it wasn't activated yet. Should put that in there. So you probably need to clarify that and say it wasn't activated. Yeah. Yep. So concerns are is that it was not was not activated prior to Thursday when this fall. K. So then, I guess, going back to the re the so we're reviewing falls prevention and sense and monitoring practices. Yes. So with the yeah. We're not really. We're just all we need to do is address that staff member. We're not checking the sensor beam. That's really it because everything else was followed correctly. Okay. So probably in my document, and I'm happy to come and tweak it with you, we Yep. probably just need to say that more more more directly. Yep. And then the other one, you've got review of handover. No. I don't know what that said because of Copilot. So I've just Get put, rid of it. how would review of handover process help here? It won't. Okay. It won't. Actually, the yeah.","start_word":808,"end_word":977,"sentiment":"neutral","sentiment_score":-0.05378751018468071},{"text":"Gisto, when I reviewed, Gisto did such a good job. I was so impressed with how hands on he was with his nursing. I was saying to Monique, Good.","start_word":978,"end_word":1006,"sentiment":"positive","sentiment_score":0.49591684341430664},{"text":"you can clearly see he's he's actually showing the care. He provided the care that was needed at that Alright. time.","start_word":1007,"end_word":1027,"sentiment":"neutral","sentiment_score":0.3184332549571991},{"text":"It was so good.","start_word":1028,"end_word":1031,"sentiment":"positive","sentiment_score":0.5357242822647095},{"text":"Listen, Yeah. finish finish off actual servicing. Yep. Get that lodge by 01:00. Once it's lodge, give me a call. I'll email you through this statement, and I'll pop around. Let's just tweak it so you're comfortable Yep. Okay.","start_word":1032,"end_word":1070,"sentiment":"neutral","sentiment_score":0.11445346474647522},{"text":"with it, so it's accurate, Perfect.","start_word":1071,"end_word":1076,"sentiment":"positive","sentiment_score":0.44705814123153687},{"text":"and then I'll send that to the board. Yep. Alrighty. Okay. Alright. Bye. Bye.","start_word":1077,"end_word":1090,"sentiment":"neutral","sentiment_score":0.20667654063020433}],"average":{"sentiment":"neutral","sentiment_score":0.00106872476503077}}}}