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Hello. I was trying to speak to the gentleman that was helping me before. Would you be able to put me through to him? No.\n\nHe I he I called in this morning. I don't know if you have a record of the call I was calling in this morning earlier. My Internet's not connecting. Yeah. If you could, please.\n\nHello? Hello? Yeah. Okay. 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Good morning. This is Maureen from Erta tech support. How can I assist you today?\n\nChannel 1: Yes. Hello. I was trying to speak to the gentleman that was helping me before. Would you be able to put me through to him?\n\nChannel 0: Mhmm. Do you know his name so that I can transfer you to him?\n\nChannel 1: No. He I he I called in this morning. I don't know if you have a record of the call I was calling in this morning earlier.\n\nChannel 0: Okay. May I know your concern, please?\n\nChannel 1: My Internet's not connecting.\n\nChannel 0: Okay. I see. Do you want me to transfer you to him right now?\n\nChannel 1: Yeah. If you could, please.\n\nChannel 0: Okay. Hang on.\n\nChannel 1: Hello? Hello?\n\nChannel 0: Hello? Can you hear me?\n\nChannel 1: Yeah.\n\nChannel 0: Yes. Is it okay if I give you a callback then transfer you to him? Hang\n\nChannel 1: Okay.\n\nChannel 0: on.\n\nChannel 1: That's fine.\n\nChannel 0: Okay.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.24,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.20785850286483765},{"text":"Good morning.","start":2.6399999,"end":3.28,"sentiment":"positive","sentiment_score":0.48763300478458405},{"text":"This is Maureen from Erta tech support.","start":3.28,"end":5.7799997,"sentiment":"positive","sentiment_score":0.46665139283452717},{"text":"How can I assist you today?","start":6.3199997,"end":7.8599997,"sentiment":"positive","sentiment_score":0.45338083803653717}],"sentiment":"positive","sentiment_score":0.4481230806559324,"channel":0,"num_words":16,"start":2.24,"end":7.8599997},{"sentences":[{"text":"Yes.","start":8.32,"end":8.639999,"sentiment":"neutral","sentiment_score":0.05950124561786651},{"text":"Hello.","start":8.639999,"end":9.139999,"sentiment":"neutral","sentiment_score":0.030710523948073387},{"text":"I was trying to speak to the 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