{"metadata":{"transaction_key":"deprecated","request_id":"01a0fa54-a961-7681-9461-55081f563c5c","sha256":"065960915922d969eb0f961e5376c0402bc16d2524ef9fe89634900c15ec3762","created":"2026-10-02T01:57:28.478Z","duration":20.375938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. If you record your name and reason for calling, I'll see if this person is available.","confidence":1.0,"words":[{"word":"hi","start":0.16,"end":0.48,"confidence":0.7734375,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.27166351675987244},{"word":"if","start":0.48,"end":0.79999995,"confidence":1.0,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.13677260279655457},{"word":"you","start":0.79999995,"end":0.96,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.031305164098739624},{"word":"record","start":0.96,"end":1.36,"confidence":0.9970703,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.02654223144054413},{"word":"your","start":1.36,"end":1.52,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.024509131908416748},{"word":"name","start":1.52,"end":1.8399999,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.03278625011444092},{"word":"and","start":1.8399999,"end":2.08,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.011136993765830994},{"word":"reason","start":2.08,"end":2.3999999,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.10429443418979643},{"word":"for","start":2.3999999,"end":2.56,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.03472815454006195},{"word":"calling","start":2.56,"end":3.04,"confidence":1.0,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.05655285716056824},{"word":"i'll","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.03125198185443878},{"word":"see","start":3.28,"end":3.4399998,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.023091912269592285},{"word":"if","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.004377424716949463},{"word":"this","start":3.6799998,"end":3.84,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.020596101880073547},{"word":"person","start":3.84,"end":4.24,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.053181350231170654},{"word":"is","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.018244251608848572},{"word":"available","start":4.4,"end":4.9,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.058174978941679}],"paragraphs":{"transcript":"\nHi. If you record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.27166351675987244},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.9,"sentiment":"neutral","sentiment_score":-0.013741753762587905}],"sentiment":"neutral","sentiment_score":0.0030467915622627035,"num_words":17,"start":0.16,"end":4.9}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.27166351675987244},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.9,"sentiment":"neutral","sentiment_score":-0.013741753762587905}],"sentiment":"neutral","sentiment_score":0.0030467915622627035,"channel":1,"num_words":17,"start":0.16,"end":4.9}]},"summary":{"result":"success","short":"Hi. If you record your name and reason for calling, I'll see if this person is available."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start_word":1,"end_word":16,"intents":[{"intent":"Record caller information","confidence_score":0.20646262}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.009486871771514416}],"average":{"sentiment":"neutral","sentiment_score":0.009486871569052986}}}}