{"metadata":{"transaction_key":"deprecated","request_id":"019eaa17-7195-7e82-941e-26ec63d82b62","sha256":"76f821ba9d880c82ea69ee5ddcd33ff13e4546d873bb4a68e33911ba6d7294ff","created":"2026-06-09T01:55:24.346Z","duration":8.495937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":35},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hey. You've reached. Sorry. I can't take your call right now. Please leave your name and number. I'll get back to you as soon","confidence":0.99121094,"words":[{"word":"hey","start":1.4399999,"end":1.8399999,"confidence":0.9614258,"punctuated_word":"Hey.","sentiment":"neutral","sentiment_score":0.044362954795360565},{"word":"you've","start":1.8399999,"end":2.1599998,"confidence":0.9819336,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.03744612634181976},{"word":"reached","start":2.1599998,"end":2.6599998,"confidence":0.6430664,"punctuated_word":"reached.","sentiment":"neutral","sentiment_score":-0.06025552377104759},{"word":"sorry","start":3.6799998,"end":4.08,"confidence":0.97216797,"punctuated_word":"Sorry.","sentiment":"negative","sentiment_score":-0.4334624409675598},{"word":"i","start":4.08,"end":4.24,"confidence":0.99902344,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.658265233039856},{"word":"can't","start":4.24,"end":4.48,"confidence":1.0,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.6917998194694519},{"word":"take","start":4.48,"end":4.72,"confidence":0.99902344,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.7583210468292236},{"word":"your","start":4.72,"end":4.88,"confidence":0.99902344,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.7178683876991272},{"word":"call","start":4.88,"end":5.12,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.6761572957038879},{"word":"right","start":5.12,"end":5.2799997,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.5761741399765015},{"word":"now","start":5.2799997,"end":5.68,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.5554356575012207},{"word":"please","start":5.68,"end":6.0,"confidence":0.9951172,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.28675124049186707},{"word":"leave","start":6.0,"end":6.24,"confidence":0.99121094,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2071150243282318},{"word":"your","start":6.24,"end":6.48,"confidence":0.9790039,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.20499709248542783},{"word":"name","start":6.48,"end":6.64,"confidence":0.99902344,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.204547256231308},{"word":"and","start":6.64,"end":6.8799996,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1848064363002777},{"word":"number","start":6.8799996,"end":7.2,"confidence":0.9838867,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":-0.15080896019935608},{"word":"i'll","start":7.2,"end":7.3599997,"confidence":0.9716797,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.03379545360803604},{"word":"get","start":7.3599997,"end":7.6,"confidence":0.3046875,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.00463615357875824},{"word":"back","start":7.6,"end":7.7599998,"confidence":0.9790039,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.010663926601409912},{"word":"to","start":7.7599998,"end":7.8399997,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.050595417618751526},{"word":"you","start":7.8399997,"end":8.0,"confidence":0.97998047,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0687718540430069},{"word":"as","start":8.0,"end":8.24,"confidence":0.8959961,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.05098430812358856},{"word":"soon","start":8.24,"end":8.495937,"confidence":0.90527344,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.003886653110384941}],"paragraphs":{"transcript":"\nHey. You've reached. Sorry. I can't take your call right now. Please leave your name and number.\n\nI'll get back to you as soon","paragraphs":[{"sentences":[{"text":"Hey.","start":1.4399999,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.044362954795360565},{"text":"You've reached.","start":1.8399999,"end":2.6599998,"sentiment":"neutral","sentiment_score":-0.04885082505643368},{"text":"Sorry.","start":3.6799998,"end":4.08,"sentiment":"negative","sentiment_score":-0.4334624409675598},{"text":"I can't take your call right now.","start":4.08,"end":5.68,"sentiment":"negative","sentiment_score":-0.662003082888467},{"text":"Please leave your name and number.","start":5.68,"end":7.2,"sentiment":"neutral","sentiment_score":-0.2065043350060781}],"sentiment":"negative","sentiment_score":-0.3741087486200473,"num_words":17,"start":1.4399999,"end":7.2},{"sentences":[{"text":"I'll get back to you as soon","start":7.2,"end":8.495937,"sentiment":"neutral","sentiment_score":0.030794351494738033}],"sentiment":"neutral","sentiment_score":0.030794351494738033,"num_words":7,"start":7.2,"end":8.495937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hey. You've reached. Sorry. I can't take your call right now. Please leave your name and number.\n\nI'll get back to you as soon","paragraphs":[{"sentences":[{"text":"Hey.","start":1.4399999,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.044362954795360565},{"text":"You've reached.","start":1.8399999,"end":2.6599998,"sentiment":"neutral","sentiment_score":-0.04885082505643368},{"text":"Sorry.","start":3.6799998,"end":4.08,"sentiment":"negative","sentiment_score":-0.4334624409675598},{"text":"I can't take your call right now.","start":4.08,"end":5.68,"sentiment":"negative","sentiment_score":-0.662003082888467},{"text":"Please leave your name and number.","start":5.68,"end":7.2,"sentiment":"neutral","sentiment_score":-0.2065043350060781}],"sentiment":"negative","sentiment_score":-0.3741087486200473,"channel":1,"num_words":17,"start":1.4399999,"end":7.2},{"sentences":[{"text":"I'll get back to you as soon","start":7.2,"end":8.495937,"sentiment":"neutral","sentiment_score":0.030794351494738033}],"sentiment":"neutral","sentiment_score":0.030794351494738033,"channel":1,"num_words":7,"start":7.2,"end":8.495937}]},"summary":{"result":"success","short":"Hey. You've reached. Sorry. I can't take your call right now. Please leave your name and number. I'll get back to you as soon"},"intents":{"segments":[{"text":"Please leave your name and number.","start_word":11,"end_word":16,"intents":[{"intent":"Message request","confidence_score":0.00081573287}]}]},"sentiments":{"segments":[{"text":"Hey. You've reached.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":-0.020589075982570648},{"text":"Sorry. I can't take your call right now.","start_word":3,"end_word":10,"sentiment":"negative","sentiment_score":-0.619998574256897},{"text":"Please leave your name and number. I'll get back to you as soon","start_word":11,"end_word":23,"sentiment":"neutral","sentiment_score":-0.0690484344959259}],"average":{"sentiment":"neutral","sentiment_score":-0.2482537133353097}}}}