{"metadata":{"transaction_key":"deprecated","request_id":"01a0c171-b156-7550-ab6d-7ad40a990192","sha256":"fd17fdff647b21236efa2c6f14b4b8e55a0082cd97f86a694894502c9962bbc3","created":"2026-09-21T00:50:50.158Z","duration":35.927937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":98,"output_tokens":52},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":106,"output_tokens":106},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":106,"output_tokens":31}},"results":{"channels":[{"alternatives":[{"transcript":"Hello. Good morning. This is Helen from Watergreen Forest. Yes. Yeah. Okay. Okay. Is this Benny? Oh, okay. Okay. Okay. Okay. Have you received our have you received your final code? Okay. So are you okay with it? Have you accept your code and put your","confidence":0.9921875,"words":[{"word":"hello","start":1.52,"end":2.0,"confidence":0.94433594,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.22946074604988095},{"word":"good","start":2.0,"end":2.1599998,"confidence":0.9970703,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.5426630973815918},{"word":"morning","start":2.1599998,"end":2.56,"confidence":1.0,"punctuated_word":"morning.","sentiment":"positive","sentiment_score":0.4350662231445313},{"word":"this","start":2.56,"end":2.8,"confidence":0.99902344,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.28782063722610474},{"word":"is","start":2.8,"end":2.96,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.2601412832736969},{"word":"helen","start":2.96,"end":3.1999998,"confidence":0.36572266,"punctuated_word":"Helen","sentiment":"positive","sentiment_score":0.33742088079452515},{"word":"from","start":3.1999998,"end":3.4399998,"confidence":0.99902344,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.34263870120048523},{"word":"watergreen","start":3.4399998,"end":3.9399998,"confidence":0.38000488,"punctuated_word":"Watergreen","sentiment":"neutral","sentiment_score":0.2894103527069092},{"word":"forest","start":4.0,"end":4.5,"confidence":0.9770508,"punctuated_word":"Forest.","sentiment":"neutral","sentiment_score":0.21750375628471377},{"word":"yes","start":9.28,"end":9.599999,"confidence":0.9440918,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.1397557556629181},{"word":"yeah","start":9.599999,"end":9.76,"confidence":0.90844727,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1000017374753952},{"word":"okay","start":9.76,"end":9.92,"confidence":0.9680176,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.06607100367546082},{"word":"okay","start":9.92,"end":10.16,"confidence":0.9543457,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04680856317281723},{"word":"is","start":10.16,"end":10.4,"confidence":0.9838867,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.02136745303869247},{"word":"this","start":10.4,"end":10.639999,"confidence":0.9951172,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.028038501739501953},{"word":"benny","start":10.639999,"end":11.139999,"confidence":0.8840332,"punctuated_word":"Benny?","sentiment":"neutral","sentiment_score":0.011141309514641762},{"word":"oh","start":14.945,"end":15.265,"confidence":0.85058594,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.02990998886525631},{"word":"okay","start":15.265,"end":15.665,"confidence":0.9980469,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.022620439529418945},{"word":"okay","start":15.665,"end":15.985001,"confidence":0.9970703,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.02011670544743538},{"word":"okay","start":15.985001,"end":16.225,"confidence":0.99853516,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.021676132455468174},{"word":"okay","start":16.225,"end":16.545,"confidence":0.9536133,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.01828601583838463},{"word":"have","start":16.545,"end":17.045,"confidence":0.6044922,"punctuated_word":"Have","sentiment":"neutral","sentiment_score":0.0017272140830755234},{"word":"you","start":21.904999,"end":22.064999,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.004119306802749634},{"word":"received","start":22.064999,"end":22.465,"confidence":0.98291016,"punctuated_word":"received","sentiment":"neutral","sentiment_score":0.011271052062511444},{"word":"our","start":22.465,"end":22.965,"confidence":0.9902344,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.007700435817241669},{"word":"have","start":23.025,"end":23.105,"confidence":0.80322266,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0006091594696044922},{"word":"you","start":23.105,"end":23.265,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.005180172622203827},{"word":"received","start":23.265,"end":23.665,"confidence":0.9921875,"punctuated_word":"received","sentiment":"neutral","sentiment_score":0.02272442728281021},{"word":"your","start":23.665,"end":23.825,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.025950461626052856},{"word":"final","start":23.825,"end":24.224998,"confidence":1.0,"punctuated_word":"final","sentiment":"neutral","sentiment_score":0.017217464745044708},{"word":"code","start":24.224998,"end":24.724998,"confidence":0.8522949,"punctuated_word":"code?","sentiment":"neutral","sentiment_score":0.037064649164676666},{"word":"okay","start":29.312939,"end":29.792938,"confidence":0.99560547,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.1060132309794426},{"word":"so","start":29.792938,"end":30.272938,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0952521786093712},{"word":"are","start":30.272938,"end":30.432938,"confidence":0.9980469,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.08413662016391754},{"word":"you","start":30.432938,"end":30.592937,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.16862010955810547},{"word":"okay","start":30.592937,"end":30.912937,"confidence":1.0,"punctuated_word":"okay","sentiment":"neutral","sentiment_score":0.16892793774604797},{"word":"with","start":30.912937,"end":31.072937,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.16410326957702637},{"word":"it","start":31.072937,"end":31.572937,"confidence":0.8330078,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":0.14990681409835815},{"word":"have","start":32.272938,"end":32.432938,"confidence":0.97314453,"punctuated_word":"Have","sentiment":"neutral","sentiment_score":0.04262001812458038},{"word":"you","start":32.432938,"end":32.752937,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04928930103778839},{"word":"accept","start":32.752937,"end":33.15294,"confidence":0.96777344,"punctuated_word":"accept","sentiment":"neutral","sentiment_score":0.09106767177581788},{"word":"your","start":33.15294,"end":33.47294,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.06311258673667908},{"word":"code","start":33.47294,"end":33.87294,"confidence":0.9921875,"punctuated_word":"code","sentiment":"neutral","sentiment_score":0.11256343871355055},{"word":"and","start":33.87294,"end":34.37294,"confidence":0.98828125,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.060314130038022995},{"word":"put","start":35.072937,"end":35.392937,"confidence":0.98535156,"punctuated_word":"put","sentiment":"neutral","sentiment_score":0.07548284530639648},{"word":"your","start":35.392937,"end":35.892937,"confidence":0.99316406,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.01868350990116596}],"paragraphs":{"transcript":"\nHello. Good morning. This is Helen from Watergreen Forest. Yes. Yeah.\n\nOkay. Okay. Is this Benny? Oh, okay. Okay.\n\nOkay. Okay. Have you received our have you received your final code? Okay. So are you okay with it?\n\nHave you accept your code and put your","paragraphs":[{"sentences":[{"text":"Hello.","start":1.52,"end":2.0,"sentiment":"neutral","sentiment_score":0.22946074604988095},{"text":"Good morning.","start":2.0,"end":2.56,"sentiment":"positive","sentiment_score":0.4888646602630615},{"text":"This is Helen from Watergreen Forest.","start":2.56,"end":4.5,"sentiment":"neutral","sentiment_score":0.28915593524773914},{"text":"Yes.","start":9.28,"end":9.599999,"sentiment":"neutral","sentiment_score":0.1397557556629181},{"text":"Yeah.","start":9.599999,"end":9.76,"sentiment":"neutral","sentiment_score":0.1000017374753952}],"sentiment":"neutral","sentiment_score":0.28926210647279565,"num_words":11,"start":1.52,"end":9.76},{"sentences":[{"text":"Okay.","start":9.76,"end":9.92,"sentiment":"neutral","sentiment_score":0.06607100367546082},{"text":"Okay.","start":9.92,"end":10.16,"sentiment":"neutral","sentiment_score":0.04680856317281723},{"text":"Is this Benny?","start":10.16,"end":11.139999,"sentiment":"neutral","sentiment_score":0.020182421430945396},{"text":"Oh, okay.","start":14.945,"end":15.665,"sentiment":"neutral","sentiment_score":0.026265214197337627},{"text":"Okay.","start":15.665,"end":15.985001,"sentiment":"neutral","sentiment_score":0.02011670544743538}],"sentiment":"neutral","sentiment_score":0.03075924562290311,"num_words":8,"start":9.76,"end":15.985001},{"sentences":[{"text":"Okay.","start":15.985001,"end":16.225,"sentiment":"neutral","sentiment_score":0.021676132455468174},{"text":"Okay.","start":16.225,"end":16.545,"sentiment":"neutral","sentiment_score":0.01828601583838463},{"text":"Have you received our have you received your final code?","start":16.545,"end":24.724998,"sentiment":"neutral","sentiment_score":0.013234602473676204},{"text":"Okay.","start":29.312939,"end":29.792938,"sentiment":"neutral","sentiment_score":0.1060132309794426},{"text":"So are you okay with it?","start":29.792938,"end":31.572937,"sentiment":"neutral","sentiment_score":0.13849115495880446}],"sentiment":"neutral","sentiment_score":0.05838254388225706,"num_words":19,"start":15.985001,"end":31.572937},{"sentences":[{"text":"Have you accept your code and put your","start":32.272938,"end":35.892937,"sentiment":"neutral","sentiment_score":0.06414168770425022}],"sentiment":"neutral","sentiment_score":0.06414168770425022,"num_words":8,"start":32.272938,"end":35.892937}]}}]},{"alternatives":[{"transcript":"Hi. This is Mitch. How are you going? No problem. Bye bye. No. No. My name is Mitch. I was after Aditya. Yep.","confidence":0.9838867,"words":[{"word":"hi","start":5.6,"end":6.0,"confidence":0.9975586,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.3310786187648773},{"word":"this","start":6.0,"end":6.24,"confidence":0.99902344,"punctuated_word":"This","sentiment":"positive","sentiment_score":0.3643895983695984},{"word":"is","start":6.24,"end":6.56,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.3324125111103058},{"word":"mitch","start":6.56,"end":6.8799996,"confidence":0.9995117,"punctuated_word":"Mitch.","sentiment":"positive","sentiment_score":0.4555932879447937},{"word":"how","start":6.8799996,"end":7.12,"confidence":1.0,"punctuated_word":"How","sentiment":"positive","sentiment_score":0.5404754877090454},{"word":"are","start":7.12,"end":7.2,"confidence":0.88134766,"punctuated_word":"are","sentiment":"positive","sentiment_score":0.47456786036491394},{"word":"you","start":7.2,"end":7.2799997,"confidence":0.9838867,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4734484851360321},{"word":"going","start":7.2799997,"end":7.7799997,"confidence":0.98339844,"punctuated_word":"going?","sentiment":"positive","sentiment_score":0.4320708513259888},{"word":"no","start":8.08,"end":8.4,"confidence":0.9716797,"punctuated_word":"No","sentiment":"positive","sentiment_score":0.3557622730731964},{"word":"problem","start":8.4,"end":8.8,"confidence":0.94750977,"punctuated_word":"problem.","sentiment":"positive","sentiment_score":0.3614804446697235},{"word":"bye","start":8.8,"end":8.96,"confidence":0.7363281,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.21851426362991333},{"word":"bye","start":8.96,"end":9.46,"confidence":0.9975586,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":0.2480828762054443},{"word":"no","start":12.32,"end":12.48,"confidence":0.84350586,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.1558450311422348},{"word":"no","start":12.48,"end":12.639999,"confidence":0.9995117,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.1358582079410553},{"word":"my","start":12.639999,"end":12.799999,"confidence":0.984375,"punctuated_word":"My","sentiment":"neutral","sentiment_score":-0.04018304869532585},{"word":"name","start":12.799999,"end":12.96,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.05058783292770386},{"word":"is","start":12.96,"end":13.2,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.038101665675640106},{"word":"mitch","start":13.2,"end":13.7,"confidence":1.0,"punctuated_word":"Mitch.","sentiment":"neutral","sentiment_score":-0.036208681762218475},{"word":"i","start":17.325,"end":17.485,"confidence":0.890625,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.003151804208755493},{"word":"was","start":17.485,"end":17.725,"confidence":0.9316406,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.0010440200567245483},{"word":"after","start":17.725,"end":18.225,"confidence":0.98095703,"punctuated_word":"after","sentiment":"neutral","sentiment_score":0.01189512200653553},{"word":"aditya","start":18.445,"end":18.945,"confidence":0.8701172,"punctuated_word":"Aditya.","sentiment":"neutral","sentiment_score":0.03518250957131386},{"word":"yep","start":27.404999,"end":27.904999,"confidence":0.97265625,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.08414867520332336}],"paragraphs":{"transcript":"\nHi. This is Mitch. How are you going? No problem. Bye bye.\n\nNo. No. My name is Mitch. I was after Aditya. Yep.","paragraphs":[{"sentences":[{"text":"Hi.","start":5.6,"end":6.0,"sentiment":"neutral","sentiment_score":0.3310786187648773},{"text":"This is Mitch.","start":6.0,"end":6.8799996,"sentiment":"positive","sentiment_score":0.384131799141566},{"text":"How are you going?","start":6.8799996,"end":7.7799997,"sentiment":"positive","sentiment_score":0.48014067113399506},{"text":"No problem.","start":8.08,"end":8.8,"sentiment":"positive","sentiment_score":0.35862135887145996},{"text":"Bye bye.","start":8.8,"end":9.46,"sentiment":"neutral","sentiment_score":0.23329856991767883}],"sentiment":"positive","sentiment_score":0.3823230465253194,"num_words":12,"start":5.6,"end":9.46},{"sentences":[{"text":"No.","start":12.32,"end":12.48,"sentiment":"neutral","sentiment_score":-0.1558450311422348},{"text":"No.","start":12.48,"end":12.639999,"sentiment":"neutral","sentiment_score":-0.1358582079410553},{"text":"My name is Mitch.","start":12.639999,"end":13.7,"sentiment":"neutral","sentiment_score":-0.04127030726522207},{"text":"I was after Aditya.","start":17.325,"end":18.945,"sentiment":"neutral","sentiment_score":0.012296353932470083},{"text":"Yep.","start":27.404999,"end":27.904999,"sentiment":"neutral","sentiment_score":0.08414867520332336}],"sentiment":"neutral","sentiment_score":-0.029404579746452244,"num_words":11,"start":12.32,"end":27.904999}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello. Good morning. This is Helen from Watergreen Forest.\n\nChannel 1: Hi. This is Mitch. How are you going? No problem. Bye bye.\n\nChannel 0: Yes. Yeah. Okay. Okay. Is this Benny?\n\nChannel 1: No. No. My name is Mitch.\n\nChannel 0: Oh, okay. Okay. Okay. Okay. Have\n\nChannel 1: I was after Aditya.\n\nChannel 0: you received our have you received your final code?\n\nChannel 1: Yep.\n\nChannel 0: Okay. So are you okay with it? Have you accept your code and put your","paragraphs":[{"sentences":[{"text":"Hello.","start":1.52,"end":2.0,"sentiment":"neutral","sentiment_score":0.22946074604988095},{"text":"Good morning.","start":2.0,"end":2.56,"sentiment":"positive","sentiment_score":0.4888646602630615},{"text":"This is Helen from Watergreen Forest.","start":2.56,"end":4.5,"sentiment":"neutral","sentiment_score":0.28915593524773914}],"sentiment":"neutral","sentiment_score":0.3269028531180488,"channel":0,"num_words":9,"start":1.52,"end":4.5},{"sentences":[{"text":"Hi.","start":5.6,"end":6.0,"sentiment":"neutral","sentiment_score":0.3310786187648773},{"text":"This is Mitch.","start":6.0,"end":6.8799996,"sentiment":"positive","sentiment_score":0.384131799141566},{"text":"How are you going?","start":6.8799996,"end":7.7799997,"sentiment":"positive","sentiment_score":0.48014067113399506},{"text":"No problem.","start":8.08,"end":8.8,"sentiment":"positive","sentiment_score":0.35862135887145996},{"text":"Bye bye.","start":8.8,"end":9.46,"sentiment":"neutral","sentiment_score":0.23329856991767883}],"sentiment":"positive","sentiment_score":0.3823230465253194,"channel":1,"num_words":12,"start":5.6,"end":9.46},{"sentences":[{"text":"Yes.","start":9.28,"end":9.599999,"sentiment":"neutral","sentiment_score":0.1397557556629181},{"text":"Yeah.","start":9.599999,"end":9.76,"sentiment":"neutral","sentiment_score":0.1000017374753952},{"text":"Okay.","start":9.76,"end":9.92,"sentiment":"neutral","sentiment_score":0.06607100367546082},{"text":"Okay.","start":9.92,"end":10.16,"sentiment":"neutral","sentiment_score":0.04680856317281723},{"text":"Is this Benny?","start":10.16,"end":11.139999,"sentiment":"neutral","sentiment_score":0.020182421430945396}],"sentiment":"neutral","sentiment_score":0.059026332039918215,"channel":0,"num_words":7,"start":9.28,"end":11.139999},{"sentences":[{"text":"No.","start":12.32,"end":12.48,"sentiment":"neutral","sentiment_score":-0.1558450311422348},{"text":"No.","start":12.48,"end":12.639999,"sentiment":"neutral","sentiment_score":-0.1358582079410553},{"text":"My name is Mitch.","start":12.639999,"end":13.7,"sentiment":"neutral","sentiment_score":-0.04127030726522207}],"sentiment":"neutral","sentiment_score":-0.0761307446906964,"channel":1,"num_words":6,"start":12.32,"end":13.7},{"sentences":[{"text":"Oh, okay.","start":14.945,"end":15.665,"sentiment":"neutral","sentiment_score":0.026265214197337627},{"text":"Okay.","start":15.665,"end":15.985001,"sentiment":"neutral","sentiment_score":0.02011670544743538},{"text":"Okay.","start":15.985001,"end":16.225,"sentiment":"neutral","sentiment_score":0.021676132455468174},{"text":"Okay.","start":16.225,"end":16.545,"sentiment":"neutral","sentiment_score":0.01828601583838463},{"text":"Have","start":16.545,"end":17.045,"sentiment":"neutral","sentiment_score":0.0017272140830755234}],"sentiment":"neutral","sentiment_score":0.01905608270317316,"channel":0,"num_words":6,"start":14.945,"end":17.045},{"sentences":[{"text":"I was after Aditya.","start":17.325,"end":18.945,"sentiment":"neutral","sentiment_score":0.012296353932470083}],"sentiment":"neutral","sentiment_score":0.012296353932470083,"channel":1,"num_words":4,"start":17.325,"end":18.945},{"sentences":[{"text":"you received our have you received your final code?","start":21.904999,"end":24.724998,"sentiment":"neutral","sentiment_score":0.014513201183742948}],"sentiment":"neutral","sentiment_score":0.014513201183742948,"channel":0,"num_words":9,"start":21.904999,"end":24.724998},{"sentences":[{"text":"Yep.","start":27.404999,"end":27.904999,"sentiment":"neutral","sentiment_score":0.08414867520332336}],"sentiment":"neutral","sentiment_score":0.08414867520332336,"channel":1,"num_words":1,"start":27.404999,"end":27.904999},{"sentences":[{"text":"Okay.","start":29.312939,"end":29.792938,"sentiment":"neutral","sentiment_score":0.1060132309794426},{"text":"So are you okay with it?","start":29.792938,"end":31.572937,"sentiment":"neutral","sentiment_score":0.13849115495880446},{"text":"Have you accept your code and put your","start":32.272938,"end":35.892937,"sentiment":"neutral","sentiment_score":0.06414168770425022}],"sentiment":"neutral","sentiment_score":0.09667291082441806,"channel":0,"num_words":15,"start":29.312939,"end":35.892937}]},"summary":{"result":"success","short":"A customer named Mitch from Watergreen Forest calls and speaks with an agent named Helen about a code. They discuss whether Mitch has received their final code and if he is okay with it. The call ends with Mitch confirming that he has accepted their code."},"intents":{"segments":[{"text":"No problem. Bye bye. Yes.","start_word":17,"end_word":21,"intents":[{"intent":"Say goodbye","confidence_score":0.0039282204}]},{"text":"Is this Benny? No. No. My name is Mitch. Oh, okay. Okay.","start_word":25,"end_word":36,"intents":[{"intent":"Confirm identity","confidence_score":0.36587748},{"intent":"Confirm identity","confidence_score":0.70736974},{"intent":"Confirm identity","confidence_score":0.6164596},{"intent":"Confirm identity","confidence_score":0.552687},{"intent":"Confirm identity","confidence_score":0.48883846},{"intent":"Confirm identity","confidence_score":0.42467982}]},{"text":"So are you okay with it?","start_word":55,"end_word":60,"intents":[{"intent":"Accept code","confidence_score":0.054070838}]}]},"sentiments":{"segments":[{"text":"Hello.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.22946074604988095},{"text":"Good morning.","start_word":1,"end_word":2,"sentiment":"positive","sentiment_score":0.4709318578243256},{"text":"This is Helen from Watergreen Forest. Hi.","start_word":3,"end_word":9,"sentiment":"neutral","sentiment_score":0.2904007136821747},{"text":"This is Mitch. How are you going? No problem.","start_word":10,"end_word":18,"sentiment":"positive","sentiment_score":0.4226876199245453},{"text":"Bye bye. Yes. Yeah. Okay. Okay. Is this Benny? No. No. My name is Mitch. Oh, okay. Okay. Okay. Okay. Have I was after Aditya. you received our have you received your final code? Yep. Okay. So are you okay with it? Have you accept your code and put your","start_word":19,"end_word":68,"sentiment":"neutral","sentiment_score":0.04757734015583992}],"average":{"sentiment":"neutral","sentiment_score":0.13190278467142358}}}}