{"metadata":{"transaction_key":"deprecated","request_id":"019ea52a-a510-7741-bb1e-84126bd0257d","sha256":"e05399a6921542edcb7d771070a63eafb9228e232d574c503c57d2dd3e6f7b10","created":"2026-06-08T02:58:16.719Z","duration":8.423938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Ray. Please leave a message, and I'll call you back. Thank you.","confidence":0.9946289,"words":[{"word":"hi","start":1.12,"end":1.5999999,"confidence":0.9946289,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.15489928424358368},{"word":"you've","start":1.5999999,"end":1.92,"confidence":0.9902344,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.11198040097951888},{"word":"reached","start":1.92,"end":2.24,"confidence":0.9980469,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.10573244094848631},{"word":"ray","start":2.24,"end":2.72,"confidence":0.8405762,"punctuated_word":"Ray.","sentiment":"neutral","sentiment_score":0.09544125944375992},{"word":"please","start":2.72,"end":2.96,"confidence":0.9770508,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.056633710861206055},{"word":"leave","start":2.96,"end":3.12,"confidence":0.8442383,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.0932757556438446},{"word":"a","start":3.12,"end":3.1999998,"confidence":0.9394531,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.09657680988311768},{"word":"message","start":3.1999998,"end":3.6,"confidence":0.9199219,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.03717797249555588},{"word":"and","start":3.6,"end":3.6799998,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.01868097484111786},{"word":"i'll","start":3.6799998,"end":3.84,"confidence":0.9609375,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.013826305978000164},{"word":"call","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.0790369063615799},{"word":"you","start":4.08,"end":4.16,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0007227659225463867},{"word":"back","start":4.16,"end":4.4,"confidence":1.0,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":0.0052633136510849},{"word":"thank","start":4.4,"end":4.56,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7219454646110535},{"word":"you","start":4.56,"end":5.06,"confidence":0.9980469,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3842720687389374}],"paragraphs":{"transcript":"\nHi. You've reached Ray. Please leave a message, and I'll call you back. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.12,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.15489928424358368},{"text":"You've reached Ray.","start":1.5999999,"end":2.72,"sentiment":"neutral","sentiment_score":0.10438470045725505},{"text":"Please leave a message, and I'll call you back.","start":2.72,"end":4.4,"sentiment":"neutral","sentiment_score":-0.04017441605942117},{"text":"Thank you.","start":4.4,"end":5.06,"sentiment":"positive","sentiment_score":0.5531087666749954}],"sentiment":"neutral","sentiment_score":0.08084674496203662,"num_words":15,"start":1.12,"end":5.06}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Ray. Please leave a message, and I'll call you back. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.12,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.15489928424358368},{"text":"You've reached Ray.","start":1.5999999,"end":2.72,"sentiment":"neutral","sentiment_score":0.10438470045725505},{"text":"Please leave a message, and I'll call you back.","start":2.72,"end":4.4,"sentiment":"neutral","sentiment_score":-0.04017441605942117},{"text":"Thank you.","start":4.4,"end":5.06,"sentiment":"positive","sentiment_score":0.5531087666749954}],"sentiment":"neutral","sentiment_score":0.08084674496203662,"channel":1,"num_words":15,"start":1.12,"end":5.06}]},"summary":{"result":"success","short":"Hi. You've reached Ray. Please leave a message, and I'll call you back. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":13,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.4026678},{"intent":"Call back","confidence_score":0.99251544}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Ray. Please leave a message, and I'll call you back.","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":0.02181573584675789},{"text":"Thank you.","start_word":13,"end_word":14,"sentiment":"positive","sentiment_score":0.6261324882507324}],"average":{"sentiment":"neutral","sentiment_score":0.09433374404907229}}}}