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Yeah. Yeah. Mate, I'm trying to get the photo from the guy, and the guy has been really, really, you know, not helping in this scenario. I'm texting you his address. Would you be able to pop it into this property and see what's going on and fix fix whatever needs to be fixed? Apparently, my installer does not have a borrower. So I've sent you the addresses now on on your on your WhatsApp. It's number two. Whenever you get a chance, just pop in. You don't need to worry about telling well, if you see someone say that, hey. LR Energy has asked me to come around to fix it, to see what's been happening with the roof to fix it. If you can see the minor phase, it can if you can fix it then and there, take some photos, that'd be great. If you need to go back, let me know what whatever the status is. If it's, you know it's it's basically it's we do not want you to prolong it unnecessary. So but whilst multiple times send me the photos, it didn't happen. It's LR Energy, lifetime renewable energy. Yes. I'll text you now. I'll text you now. I'll text you now. Is there any other details you need from me apart from the photos, obviously? The numb name of the guy is Michael. I see Michael. So Michael has nothing to do with it. Obviously, when you go around, if you see someone, you tell them that, you know, you you you're from basically, you're here for for for organized by LR Energy. And if you see someone with the person's name is Michael, so he'll he'll basically if he'll if he's there, great. If he's not there, just keep us posted, and we'll make sure whatever needed to be done will be done. And yeah. No issues, mate. Thank you so much. Thank you so much, James. Cheers, mate. Thanks, man. Bye. 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Good, man. How are you? I'm just texting you the address. I was trying to get the photos of this project.\n\nIf you remember, I had a chat with you a week and a half ago in regards to this roof. Yeah. Yeah. Mate, I'm trying to get the photo from the guy, and the guy has been really, really, you know, not helping in this scenario. I'm texting you his address.\n\nWould you be able to pop it into this property and see what's going on and fix fix whatever needs to be fixed? Apparently, my installer does not have a borrower. So I've sent you the addresses now on on your on your WhatsApp. It's number two. Whenever you get a chance, just pop in.\n\nYou don't need to worry about telling well, if you see someone say that, hey. LR Energy has asked me to come around to fix it, to see what's been happening with the roof to fix it. If you can see the minor phase, it can if you can fix it then and there, take some photos, that'd be great. 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Good, man. How are you?\n\nChannel 1: Yeah. Good. Thanks.\n\nChannel 0: I'm just texting you the address. I was trying to get the photos of this project. If you remember, I had a chat with you a week and a half ago in regards to this roof.\n\nChannel 1: Yes. Yeah.\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: Yep.\n\nChannel 0: Mate, I'm trying to get the photo from the guy, and the guy has been really, really, you know, not helping in this scenario. I'm texting you his address. Would you be able to pop it into this property and see what's going on and fix fix whatever needs to be fixed? Apparently,\n\nChannel 1: Yeah.\n\nChannel 0: my\n\nChannel 1: No problem.\n\nChannel 0: installer does not have a borrower. So I've sent you the addresses now on on your on your WhatsApp. It's\n\nChannel 1: Yep.\n\nChannel 0: number two. Whenever\n\nChannel 1: Yep.\n\nChannel 0: you get a chance, just pop in. You don't need to worry about telling well, if you see someone say that, hey. LR Energy has asked me to come around to fix it, to see what's been happening with the roof to fix\n\nChannel 1: Yep.\n\nChannel 0: it. If you can see the minor phase, it can if you can fix it then and there, take some photos, that'd be great. If you need to go back, let me know what whatever the status is. If it's, you know it's it's basically it's we do not want you to prolong it unnecessary. So but whilst multiple times send me the photos, it didn't happen.\n\nChannel 1: Yep. Yep. Yep. No problem. Alright.\n\nCool. So what's what's your what's your company name again?\n\nChannel 0: It's LR Energy, lifetime renewable energy.\n\nChannel 1: L r energy.\n\nChannel 0: Yes.\n\nChannel 1: Yep. Yeah.\n\nChannel 0: I'll\n\nChannel 1: No.\n\nChannel 0: text you\n\nChannel 1: Too\n\nChannel 0: now.\n\nChannel 1: easy.\n\nChannel 0: I'll text you now. I'll\n\nChannel 1: Yep.\n\nChannel 0: text you\n\nChannel 1: That is it.\n\nChannel 0: now. Is there any other details you need from me apart from the photos, obviously?\n\nChannel 1: Yep. No. That's just fine. Then maybe just the the details of the client.\n\nChannel 0: The numb name of the guy is Michael. I see Michael. So Michael has nothing to do with it. Obviously, when you go around, if you see someone, you tell them that, you know, you you you're from basically, you're here for for for organized by LR Energy.\n\nChannel 1: Yep.\n\nChannel 0: And if you see someone with the person's name is Michael, so he'll he'll basically if he'll if he's there, great. If he's not there, just keep us posted, and we'll make sure whatever needed to be done will be done. And\n\nChannel 1: Yeah. No problem. Easy done. I'll take a look at it, and I should be able to go there tomorrow.\n\nChannel 0: yeah. No issues, mate. Thank you so much. Thank you so\n\nChannel 1: No.\n\nChannel 0: much, James. Cheers,\n\nChannel 1: No\n\nChannel 0: mate.\n\nChannel 1: problem. See you, mate.\n\nChannel 0: Thanks,\n\nChannel 1: Bye.\n\nChannel 0: man. Bye. 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James.","start":148.79999,"end":149.54,"sentiment":"neutral","sentiment_score":0.16934628039598465},{"text":"Cheers,","start":149.76,"end":150.07999,"sentiment":"neutral","sentiment_score":0.17047789692878723}],"sentiment":"neutral","sentiment_score":0.16972348590691885,"channel":0,"num_words":3,"start":148.79999,"end":150.07999},{"sentences":[{"text":"No","start":149.87,"end":150.11,"sentiment":"neutral","sentiment_score":0.14729973673820496}],"sentiment":"neutral","sentiment_score":0.14729973673820496,"channel":1,"num_words":1,"start":149.87,"end":150.11},{"sentences":[{"text":"mate.","start":150.07999,"end":150.57999,"sentiment":"neutral","sentiment_score":0.1070881485939026}],"sentiment":"neutral","sentiment_score":0.1070881485939026,"channel":0,"num_words":1,"start":150.07999,"end":150.57999},{"sentences":[{"text":"problem.","start":150.11,"end":150.61,"sentiment":"neutral","sentiment_score":0.16044843196868896},{"text":"See you, mate.","start":150.75,"end":151.31,"sentiment":"neutral","sentiment_score":0.22094722092151642}],"sentiment":"neutral","sentiment_score":0.20582252368330956,"channel":1,"num_words":4,"start":150.11,"end":151.31},{"sentences":[{"text":"Thanks,","start":151.28,"end":151.59999,"sentiment":"positive","sentiment_score":0.34611600637435913}],"sentiment":"positive","sentiment_score":0.34611600637435913,"channel":0,"num_words":1,"start":151.28,"end":151.59999},{"sentences":[{"text":"Bye.","start":151.31,"end":151.81,"sentiment":"neutral","sentiment_score":0.28173109889030457}],"sentiment":"neutral","sentiment_score":0.28173109889030457,"channel":1,"num_words":1,"start":151.31,"end":151.81},{"sentences":[{"text":"man.","start":151.59999,"end":151.92,"sentiment":"neutral","sentiment_score":0.19288617372512817},{"text":"Bye.","start":151.92,"end":152.15999,"sentiment":"neutral","sentiment_score":0.09032304584980012},{"text":"Bye.","start":152.15999,"end":152.65999,"sentiment":"neutral","sentiment_score":-0.07871951907873154}],"sentiment":"neutral","sentiment_score":0.06816323349873225,"channel":0,"num_words":3,"start":151.59999,"end":152.65999}]},"summary":{"result":"success","short":"The customer is trying to get photos of a roof project and is texting the agent's address. The agent assures the customer that they will fix the roof and send the photos. The customer asks for the agent's company name and promises to look into the issue."},"intents":{"segments":[{"text":"Would you be able to pop it into this property and see what's going on and fix fix whatever needs to be fixed? Apparently, Yeah.","start_word":80,"end_word":104,"intents":[{"intent":"Fix roof","confidence_score":0.17402236}]},{"text":"So what's what's your what's your company name again?","start_word":251,"end_word":259,"intents":[{"intent":"Get company information","confidence_score":0.0064552976},{"intent":"Confirm company name","confidence_score":0.048682358},{"intent":"Request company details","confidence_score":0.0022360932}]},{"text":"Is there any other details you need from me apart from the photos, obviously? Yep.","start_word":291,"end_word":305,"intents":[{"intent":"Request client details","confidence_score":0.029667607}]},{"text":"The numb name of the guy is Michael. I see Michael.","start_word":319,"end_word":329,"intents":[{"intent":"Provide mr. michael's name","confidence_score":0.0004827447}]},{"text":"I'll take a look at it, and I should be able to go there tomorrow. yeah.","start_word":415,"end_word":430,"intents":[{"intent":"Send call tomorrow","confidence_score":2.5020822e-7}]},{"text":"Thank you so much. Thank you so No. much, James.","start_word":434,"end_word":443,"intents":[{"intent":"Express gratitude","confidence_score":0.03930177}]},{"text":"much, James. Cheers, No mate. problem. See you, mate. Thanks, Bye. man.","start_word":442,"end_word":453,"intents":[{"intent":"Say goodbye","confidence_score":0.32555503}]}]},"sentiments":{"segments":[{"text":"Yes. James.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.09033893048763277},{"text":"Good, man. How are you?","start_word":2,"end_word":6,"sentiment":"positive","sentiment_score":0.4490436017513275},{"text":"Yeah.","start_word":7,"end_word":7,"sentiment":"neutral","sentiment_score":0.25419819355010986},{"text":"Good. Thanks.","start_word":8,"end_word":9,"sentiment":"positive","sentiment_score":0.5146002769470215},{"text":"I'm just texting you the address. I was trying to get the photos of this project. If you remember, I had a chat with you a week and a half ago in regards to this roof. Yes. Yeah. Yeah. Yeah. Yep. Mate, I'm trying to get the photo from the guy, and the guy has been really, really, you know, not helping in this scenario. I'm texting you his address. Would you be able to pop it into this property and see what's going on and fix fix whatever needs to be fixed? Apparently, Yeah. my No problem. installer does not have a borrower. So I've sent you the addresses now on on your on your WhatsApp. It's Yep. number two. Whenever Yep. you get a chance, just pop in. You don't need to worry about telling well, if you see someone say that, hey. LR Energy has asked me to come around to fix it, to see what's been happening with the roof to fix Yep. it. If you can see the minor phase, it can if you can fix it then and there, take some photos, that'd be great. If you need to go back, let me know what whatever the status is. If it's, you know it's it's basically it's we do not want you to prolong it unnecessary. So but whilst multiple times send me the photos, it didn't happen. Yep. Yep. Yep. No problem. Alright.","start_word":10,"end_word":249,"sentiment":"neutral","sentiment_score":0.001170280552469194},{"text":"Cool.","start_word":250,"end_word":250,"sentiment":"positive","sentiment_score":0.3944127559661865},{"text":"So what's what's your what's your company name again? It's LR Energy, lifetime renewable energy. L r energy. Yes. Yep. Yeah. I'll No. text you Too now. easy. I'll text you now. I'll Yep. text you That is it. now. Is there any other details you need from me apart from the photos, obviously? Yep. No. That's just fine. Then maybe just the the details of the client. The numb name of the guy is Michael. I see Michael. So Michael has nothing to do with it. Obviously, when you go around, if you see someone, you tell them that, you know, you you you're from basically, you're here for for for organized by LR Energy. Yep. And if you see someone with the person's name is Michael, so he'll he'll basically if he'll if he's there, great. If he's not there, just keep us posted, and we'll make sure whatever needed to be done will be done. And Yeah. No problem.","start_word":251,"end_word":412,"sentiment":"neutral","sentiment_score":0.05752088502049446},{"text":"Easy done. I'll take a look at it, and I should be able to go there tomorrow.","start_word":413,"end_word":429,"sentiment":"positive","sentiment_score":0.35499775409698486},{"text":"yeah. No issues, mate.","start_word":430,"end_word":433,"sentiment":"neutral","sentiment_score":0.2821817994117737},{"text":"Thank you so much.","start_word":434,"end_word":437,"sentiment":"positive","sentiment_score":0.6221431493759155},{"text":"Thank you so No. much, James. Cheers, No mate. problem. See you, mate. Thanks, Bye. man. Bye. Bye.","start_word":438,"end_word":455,"sentiment":"neutral","sentiment_score":0.2025455393724971}],"average":{"sentiment":"neutral","sentiment_score":0.0643135720345193}}}}