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So how many units are you after? Mhmm. Mhmm. Mhmm. So, Alan, have you got the any part number or SKU number? Nope. I haven't received it. Haven't received I haven't received hello? Can you hear me? Yeah. I wanna I haven't received it. Are you right in front of your computer? Are you right in front of your computer? Can you can you hear me now? Yep. So I was asking Aaron, are you right in front of your computer? Yep. Yes. This is Ross. Correct. Okay. Alright. No worries. Mhmm. I will get it from Harry. If you have sent it to him, I'll get it from him. No worries. Okay. And mhmm. Mhmm. So what what email have you sent it to? What email have you sent it to? Okay. Have you got WhatsApp? K. No. I'm asking you, are you are you there on WhatsApp? Okay. Alright. No worries. Well, I will get it from Harry and check the pricing and stock and get back to you. Right. Yeah. I will send it to I think I got Iron. Mhmm. Mhmm. Mhmm. Mhmm. At at b p t. B p t. Okay. E for egg, t for tree. Mhmm. D e t. Mhmm. Anastava dot edu dot a u. Cartio. Alright. No worries. I'll I'll send it through the pricing and the stock. Sorry. Yep. I think I already saved it. I think I received it. He send it to me. Yeah. He send it to me. I got it. Alright. No worries, Sarah. We'll send it to him. Yep. Thanks, man. Cheers. 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Is this Alan? Hey, Alan. It's the role of the tech. How are you, ma'am?\n\nThat's great. I was just getting back to you regarding your inquiry for new rollers for GTC Photon. Yep. So how many units are you after? Mhmm.\n\nMhmm. Mhmm. So, Alan, have you got the any part number or SKU number? Nope. I haven't received it.\n\nHaven't received I haven't received hello? Can you hear me? Yeah. I wanna I haven't received it. Are you right in front of your computer?\n\nAre you right in front of your computer? Can you can you hear me now? Yep. So I was asking Aaron, are you right in front of your computer? Yep.\n\nYes. This is Ross. Correct. Okay. Alright.\n\nNo worries. Mhmm. I will get it from Harry. If you have sent it to him, I'll get it from him. No worries.\n\nOkay. And mhmm. Mhmm. So what what email have you sent it to? What email have you sent it to?\n\nOkay. Have you got WhatsApp? K. No. I'm asking you, are you are you there on WhatsApp?\n\nOkay. Alright. No worries. Well, I will get it from Harry and check the pricing and stock and get back to you. Right.\n\nYeah. I will send it to I think I got Iron. Mhmm. Mhmm. Mhmm.\n\nMhmm. At at b p t. B p t. Okay. E for egg, t for tree.\n\nMhmm. D e t. Mhmm. Anastava dot edu dot a u. Cartio.\n\nAlright. No worries. I'll I'll send it through the pricing and the stock. Sorry. Yep.\n\nI think I already saved it. I think I received it. He send it to me. Yeah. He send it to me.\n\nI got it. Alright. No worries, Sarah. We'll send it to him. Yep.\n\nThanks, man. Cheers. Bye for now.","paragraphs":[{"sentences":[{"text":"Hello.","start":3.28,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.00763292983174324},{"text":"Is this Alan?","start":3.6799998,"end":4.58,"sentiment":"neutral","sentiment_score":0.012218174835046133},{"text":"Hey, Alan.","start":6.3999996,"end":7.04,"sentiment":"neutral","sentiment_score":0.13133740425109863},{"text":"It's the role of the tech.","start":7.04,"end":8.32,"sentiment":"neutral","sentiment_score":0.1511252596974373},{"text":"How are you, ma'am?","start":8.32,"end":9.3,"sentiment":"neutral","sentiment_score":0.21599512174725533}],"sentiment":"neutral","sentiment_score":0.12985589425079525,"num_words":16,"start":3.28,"end":9.3},{"sentences":[{"text":"That's great.","start":11.44,"end":12.259999,"sentiment":"positive","sentiment_score":0.77503702044487},{"text":"I was just getting back to you regarding your inquiry for new rollers for GTC 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Hello? Yes, mate. Good, mate. Good. Good. Yeah. Yep. We've just got one one of the the laminators here. So are are all the rollers in that particular model, are they the same? They are. Are they? So they're they're red. Yep. So you can you buy those? I did take a peek of the picture of just the little serial tag on the on the machine and send it to you? Did you get that through? Sorry? Hello? Yeah. Yeah. Yep. Okay. I I did send. Sorry? Mate, I'm really you're you're very muffled. It's I can hear you. Yeah. Yeah. No. I I sent through some pictures to hang on. Hang just a second, please. Hello? Are you there? Is this is this Harry? Are you from Techcom? Okay. I I sent some pictures through to Harry at at at Techcom. Yes. Giving the the model the model number. Yeah. Yeah. Yep. Yeah. So it's a a photon 30. Yeah. So so he's got the the pictures of the machine and the what the problem is, what it's doing? I sent it to a mobile phone number, I believe. He he he sent me a a message, and it's come through on my just message. No. No. I'm just on Yeah. Yeah. If if you could just possibly send me a a a quote through just for the for the rollers. Yeah. Okay. So I'll give you my email address. So it's Aaron. Yeah. So a a r o n dot dot Preston, that's p r e s t o n, the number two the number two @det.nsw.edu at d e t. No. D d for dog, e for egg, t for Terry. At t for Terry. Yep. Dot n s w dot e dot a u. Yep. Yeah. Yeah. Do you just wanna double check those photos with Harry? Yep. Sorry? Yeah. Alright. If, yeah, if you could just send a quote and and that through, and we'll we'll get I'll get back to you. Thanks. Thank you, mate. Cheers, bud. 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Hello? Yes, mate. Good, mate. Good.\n\nGood. Yeah. Yep. We've just got one one of the the laminators here. So are are all the rollers in that particular model, are they the same?\n\nThey are. Are they? So they're they're red. Yep. So you can you buy those?\n\nI did take a peek of the picture of just the little serial tag on the on the machine and send it to you? Did you get that through? Sorry? Hello? Yeah.\n\nYeah. Yep. Okay. I I did send. Sorry?\n\nMate, I'm really you're you're very muffled. It's I can hear you. Yeah. Yeah. No.\n\nI I sent through some pictures to hang on. Hang just a second, please. Hello? Are you there? Is this is this Harry?\n\nAre you from Techcom? Okay. I I sent some pictures through to Harry at at at Techcom. Yes. Giving the the model the model number.\n\nYeah. Yeah. Yep. Yeah. So it's a a photon 30.\n\nYeah. So so he's got the the pictures of the machine and the what the problem is, what it's doing? I sent it to a mobile phone number, I believe. He he he sent me a a message, and it's come through on my just message. No.\n\nNo. I'm just on Yeah. Yeah. If if you could just possibly send me a a a quote through just for the for the rollers. Yeah.\n\nOkay. So I'll give you my email address. So it's Aaron. Yeah. So a a r o n dot dot Preston, that's p r e s t o n, the number two the number two @det.nsw.edu at d e t.\n\nNo. D d for dog, e for egg, t for Terry. At t for Terry. Yep. Dot n s w dot e dot a u.\n\nYep. Yeah. Yeah. Do you just wanna double check those photos with Harry? Yep.\n\nSorry? Yeah. Alright. If, yeah, if you could just send a quote and and that through, and we'll we'll get I'll get back to you. Thanks.\n\nThank you, mate. Cheers, bud. 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rollers.","start":300.91498,"end":311.57498,"sentiment":"neutral","sentiment_score":0.09616642268864732},{"text":"Yeah.","start":314.49002,"end":314.99002,"sentiment":"neutral","sentiment_score":0.08323304355144501}],"sentiment":"neutral","sentiment_score":0.05883452711770168,"num_words":26,"start":288.36002,"end":314.99002},{"sentences":[{"text":"Okay.","start":319.37,"end":319.87,"sentiment":"neutral","sentiment_score":0.08434465527534485},{"text":"So I'll give you my email address.","start":319.93,"end":321.87,"sentiment":"neutral","sentiment_score":0.0470522831352095},{"text":"So it's Aaron.","start":322.97,"end":324.11002,"sentiment":"neutral","sentiment_score":0.013799654940764109},{"text":"Yeah.","start":333.735,"end":333.97498,"sentiment":"neutral","sentiment_score":0.0380968414247036},{"text":"So a a r o n dot dot Preston, that's p r e s t o n, the number two the number two @det.nsw.edu at d e t.","start":333.97498,"end":364.895,"sentiment":"neutral","sentiment_score":0.010787351031987262}],"sentiment":"neutral","sentiment_score":0.019881306809111265,"num_words":40,"start":319.37,"end":364.895},{"sentences":[{"text":"No.","start":369.28,"end":369.44,"sentiment":"neutral","sentiment_score":-0.00930791161954403},{"text":"D d for dog, e for egg, t for Terry.","start":369.44,"end":373.78,"sentiment":"neutral","sentiment_score":-0.0023881584871560334},{"text":"At t for Terry.","start":378.8,"end":380.09998,"sentiment":"neutral","sentiment_score":0.0034949403489008546},{"text":"Yep.","start":383.33502,"end":383.83502,"sentiment":"neutral","sentiment_score":0.011669360101222992},{"text":"Dot n s w dot e dot a 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Harry?","start":407.28998,"end":414.00497,"sentiment":"neutral","sentiment_score":0.018433082196861506},{"text":"Yep.","start":415.985,"end":416.485,"sentiment":"neutral","sentiment_score":0.04880261421203613}],"sentiment":"neutral","sentiment_score":0.027534586577011005,"num_words":14,"start":395.65503,"end":416.485},{"sentences":[{"text":"Sorry?","start":420.06497,"end":420.56497,"sentiment":"neutral","sentiment_score":0.005989205092191696},{"text":"Yeah.","start":427.06,"end":427.56,"sentiment":"neutral","sentiment_score":0.10819347202777864},{"text":"Alright.","start":433.955,"end":434.275,"sentiment":"neutral","sentiment_score":0.2143043577671051},{"text":"If, yeah, if you could just send a quote and and that through, and we'll we'll get I'll get back to you.","start":434.275,"end":442.055,"sentiment":"neutral","sentiment_score":0.20993748781355945},{"text":"Thanks.","start":445.555,"end":446.055,"sentiment":"positive","sentiment_score":0.42945170402526855}],"sentiment":"neutral","sentiment_score":0.2067909027234866,"num_words":26,"start":420.06497,"end":446.055},{"sentences":[{"text":"Thank you, mate.","start":446.275,"end":447.335,"sentiment":"positive","sentiment_score":0.607562263806661},{"text":"Cheers, bud.","start":448.43692,"end":449.39694,"sentiment":"positive","sentiment_score":0.3762451708316803},{"text":"Bye bye.","start":449.39694,"end":450.13693,"sentiment":"neutral","sentiment_score":0.2870880961418152}],"sentiment":"positive","sentiment_score":0.4499076179095677,"num_words":7,"start":446.275,"end":450.13693}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hello.\n\nChannel 1: Hello?\n\nChannel 0: Is this Alan?\n\nChannel 1: Yes, mate.\n\nChannel 0: Hey, Alan. It's the role of the tech. How are you, ma'am?\n\nChannel 1: Good, mate. Good. Good.\n\nChannel 0: That's great. I was just getting back to you regarding your inquiry for new rollers for GTC Photon.\n\nChannel 1: Yeah. Yep.\n\nChannel 0: Yep. So how many units are you after?\n\nChannel 1: We've just got one one of the the laminators here.\n\nChannel 0: Mhmm.\n\nChannel 1: So are are all the rollers in that particular model, are they the same? They are. Are they? So they're they're\n\nChannel 0: Mhmm.\n\nChannel 1: red.\n\nChannel 0: Mhmm.\n\nChannel 1: Yep. So you can\n\nChannel 0: So,\n\nChannel 1: you buy those?\n\nChannel 0: Alan, have you got the any part number or SKU number?\n\nChannel 1: I did take a peek of the picture of just the little serial tag on the on the machine and send it to you? Did you get that through?\n\nChannel 0: Nope. I haven't received it.\n\nChannel 1: Sorry?\n\nChannel 0: Haven't received\n\nChannel 1: Hello?\n\nChannel 0: I haven't received hello? Can you hear me?\n\nChannel 1: Yeah. Yeah. Yep.\n\nChannel 0: Yeah. I wanna I haven't received it.\n\nChannel 1: Okay. I I did\n\nChannel 0: Are\n\nChannel 1: send.\n\nChannel 0: you right in front of your computer?\n\nChannel 1: Sorry?\n\nChannel 0: Are you right in front of your computer?\n\nChannel 1: Mate, I'm really you're you're very muffled. It's\n\nChannel 0: Can you can you hear me now?\n\nChannel 1: I can hear you. Yeah. Yeah.\n\nChannel 0: Yep. So I was asking Aaron, are you right in front of your computer?\n\nChannel 1: No. I I sent through some pictures to hang on. Hang just a second, please.\n\nChannel 0: Yep.\n\nChannel 1: Hello? Are you there?\n\nChannel 0: Yes.\n\nChannel 1: Is this is this Harry?\n\nChannel 0: This is Ross.\n\nChannel 1: Are you from Techcom?\n\nChannel 0: Correct.\n\nChannel 1: Okay. I I sent some pictures through to Harry\n\nChannel 0: Okay.\n\nChannel 1: at\n\nChannel 0: Alright.\n\nChannel 1: at at Techcom. Yes. Giving the the\n\nChannel 0: No\n\nChannel 1: model\n\nChannel 0: worries. Mhmm.\n\nChannel 1: the model\n\nChannel 0: I will\n\nChannel 1: number.\n\nChannel 0: get it from Harry. If you have sent it to him, I'll get it from him. No\n\nChannel 1: Yeah.\n\nChannel 0: worries.\n\nChannel 1: Yeah. Yep.\n\nChannel 0: Okay. And mhmm.\n\nChannel 1: Yeah. So it's a a photon 30. Yeah. So so he's got the the pictures of the machine and the what\n\nChannel 0: Mhmm.\n\nChannel 1: the problem is,\n\nChannel 0: So\n\nChannel 1: what it's\n\nChannel 0: what\n\nChannel 1: doing?\n\nChannel 0: what email have you sent it to? What email have you sent it to?\n\nChannel 1: I sent it to a mobile phone number, I believe.\n\nChannel 0: Okay. Have you got WhatsApp?\n\nChannel 1: He he he sent me a a message, and it's come through on my just\n\nChannel 0: K. No. I'm asking you, are you are you there on WhatsApp?\n\nChannel 1: message. No. No. I'm just on\n\nChannel 0: Okay. Alright. No worries. Well, I will get it from Harry and check the pricing and stock and get back to you.\n\nChannel 1: Yeah. Yeah. If if you could just possibly send me a a a quote through just for the for the rollers.\n\nChannel 0: Right.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. I will send it to\n\nChannel 1: Okay. So I'll give you my email address. So it's\n\nChannel 0: I\n\nChannel 1: Aaron.\n\nChannel 0: think I got Iron.\n\nChannel 1: Yeah. So a a r o n\n\nChannel 0: Mhmm.\n\nChannel 1: dot dot Preston, that's p r e s t o\n\nChannel 0: Mhmm.\n\nChannel 1: n, the number\n\nChannel 0: Mhmm.\n\nChannel 1: two the number two\n\nChannel 0: Mhmm.\n\nChannel 1: @det.nsw.edu\n\nChannel 0: At at b p t.\n\nChannel 1: at d e t.\n\nChannel 0: B p t. Okay.\n\nChannel 1: No. D d for dog, e for egg, t for Terry.\n\nChannel 0: E for egg, t for tree.\n\nChannel 1: At t for Terry.\n\nChannel 0: Mhmm. D e t.\n\nChannel 1: Yep. Dot n s w\n\nChannel 0: Mhmm. Anastava\n\nChannel 1: dot\n\nChannel 0: dot\n\nChannel 1: e dot a u.\n\nChannel 0: edu dot a u.\n\nChannel 1: Yep.\n\nChannel 0: Cartio. Alright. No worries. I'll I'll send it through\n\nChannel 1: Yeah.\n\nChannel 0: the pricing\n\nChannel 1: Yeah. Do you just\n\nChannel 0: and\n\nChannel 1: wanna\n\nChannel 0: the stock.\n\nChannel 1: double check those photos with Harry?\n\nChannel 0: Sorry. Yep.\n\nChannel 1: Yep.\n\nChannel 0: I think I already saved it.\n\nChannel 1: Sorry?\n\nChannel 0: I think I received it.\n\nChannel 1: Yeah.\n\nChannel 0: He send it to me. Yeah. He send it to me. I got it.\n\nChannel 1: Alright. If, yeah, if you could just send a quote and and that through, and we'll we'll get I'll get back to you.\n\nChannel 0: Alright. No worries, Sarah. We'll send it\n\nChannel 1: Thanks.\n\nChannel 0: to him.\n\nChannel 1: Thank you, mate.\n\nChannel 0: Yep.\n\nChannel 1: Cheers,\n\nChannel 0: Thanks, man.\n\nChannel 1: bud.\n\nChannel 0: Cheers.\n\nChannel 1: Bye bye.\n\nChannel 0: Bye for now.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.24,"end":0.74,"sentiment":"neutral","sentiment_score":0.0034139431081712246}],"sentiment":"neutral","sentiment_score":0.0034139431081712246,"channel":1,"num_words":1,"start":0.24,"end":0.74},{"sentences":[{"text":"Hello.","start":3.28,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.00763292983174324}],"sentiment":"neutral","sentiment_score":0.00763292983174324,"channel":0,"num_words":1,"start":3.28,"end":3.6799998},{"sentences":[{"text":"Hello?","start":3.4399998,"end":3.9399998,"sentiment":"neutral","sentiment_score":0.006435996387153864}],"sentiment":"neutral","sentiment_score":0.006435996387153864,"channel":1,"num_words":1,"start":3.4399998,"end":3.9399998},{"sentences":[{"text":"Is this Alan?","start":3.6799998,"end":4.58,"sentiment":"neutral","sentiment_score":0.012218174835046133}],"sentiment":"neutral","sentiment_score":0.012218174835046133,"channel":0,"num_words":3,"start":3.6799998,"end":4.58},{"sentences":[{"text":"Yes, mate.","start":4.7999997,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.0973522774875164}],"sentiment":"neutral","sentiment_score":0.0973522774875164,"channel":1,"num_words":2,"start":4.7999997,"end":5.7799997},{"sentences":[{"text":"Hey, Alan.","start":6.3999996,"end":7.04,"sentiment":"neutral","sentiment_score":0.13133740425109863},{"text":"It's the role of the tech.","start":7.04,"end":8.32,"sentiment":"neutral","sentiment_score":0.1511252596974373},{"text":"How are you, ma'am?","start":8.32,"end":9.3,"sentiment":"neutral","sentiment_score":0.21599512174725533}],"sentiment":"neutral","sentiment_score":0.16945057113965353,"channel":0,"num_words":12,"start":6.3999996,"end":9.3},{"sentences":[{"text":"Good, mate.","start":9.5199995,"end":10.0,"sentiment":"positive","sentiment_score":0.5982216894626617},{"text":"Good.","start":10.0,"end":10.24,"sentiment":"positive","sentiment_score":0.6819620132446289},{"text":"Good.","start":10.24,"end":10.74,"sentiment":"positive","sentiment_score":0.7148159742355347}],"sentiment":"positive","sentiment_score":0.6483053416013718,"channel":1,"num_words":4,"start":9.5199995,"end":10.74},{"sentences":[{"text":"That's great.","start":11.44,"end":12.259999,"sentiment":"positive","sentiment_score":0.77503702044487},{"text":"I was just getting back to you regarding your inquiry for new rollers for GTC 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laminators here.","start":28.91,"end":33.329998,"sentiment":"neutral","sentiment_score":0.032168321684002875}],"sentiment":"neutral","sentiment_score":0.032168321684002875,"channel":1,"num_words":10,"start":28.91,"end":33.329998},{"sentences":[{"text":"Mhmm.","start":34.1175,"end":34.6175,"sentiment":"neutral","sentiment_score":0.013168413192033768}],"sentiment":"neutral","sentiment_score":0.013168413192033768,"channel":0,"num_words":1,"start":34.1175,"end":34.6175},{"sentences":[{"text":"So are are all the rollers in that particular model, are they the same?","start":34.19,"end":41.01,"sentiment":"neutral","sentiment_score":0.01071007496544293},{"text":"They are.","start":42.945,"end":43.505,"sentiment":"neutral","sentiment_score":0.007106246659532189},{"text":"Are they?","start":43.505,"end":44.145,"sentiment":"neutral","sentiment_score":0.005687567871063948},{"text":"So they're they're","start":44.145,"end":46.065002,"sentiment":"neutral","sentiment_score":0.005185632811238368}],"sentiment":"neutral","sentiment_score":0.009099313191005163,"channel":1,"num_words":21,"start":34.19,"end":46.065002},{"sentences":[{"text":"Mhmm.","start":45.855,"end":46.355,"sentiment":"neutral","sentiment_score":0.003669589059427381}],"sentiment":"neutral","sentiment_score":0.003669589059427381,"channel":0,"num_words":1,"start":45.855,"end":46.355},{"sentences":[{"text":"red.","start":46.065002,"end":46.565002,"sentiment":"neutral","sentiment_score":0.002579342806711793}],"sentiment":"neutral","sentiment_score":0.002579342806711793,"channel":1,"num_words":1,"start":46.065002,"end":46.565002},{"sentences":[{"text":"Mhmm.","start":47.774998,"end":48.274998,"sentiment":"neutral","sentiment_score":0.013262636959552763}],"sentiment":"neutral","sentiment_score":0.013262636959552763,"channel":0,"num_words":1,"start":47.774998,"end":48.274998},{"sentences":[{"text":"Yep.","start":48.625,"end":49.125,"sentiment":"neutral","sentiment_score":0.03096451237797737},{"text":"So you can","start":49.905,"end":50.705,"sentiment":"neutral","sentiment_score":0.018309295177459717}],"sentiment":"neutral","sentiment_score":0.02147309947758913,"channel":1,"num_words":4,"start":48.625,"end":50.705},{"sentences":[{"text":"So,","start":50.574997,"end":51.074997,"sentiment":"neutral","sentiment_score":0.019836824387311935}],"sentiment":"neutral","sentiment_score":0.019836824387311935,"channel":0,"num_words":1,"start":50.574997,"end":51.074997},{"sentences":[{"text":"you buy those?","start":50.705,"end":51.605,"sentiment":"neutral","sentiment_score":0.019674694786469143}],"sentiment":"neutral","sentiment_score":0.019674694786469143,"channel":1,"num_words":3,"start":50.705,"end":51.605},{"sentences":[{"text":"Alan, have you got the any part number or SKU number?","start":52.254997,"end":56.434998,"sentiment":"neutral","sentiment_score":0.016944097524339504}],"sentiment":"neutral","sentiment_score":0.016944097524339504,"channel":0,"num_words":11,"start":52.254997,"end":56.434998},{"sentences":[{"text":"I did take a peek of the picture of just the little serial tag on the on the machine and send it to you?","start":59.77,"end":72.525,"sentiment":"neutral","sentiment_score":0.020624468995568652},{"text":"Did you get that through?","start":73.785,"end":75.085,"sentiment":"neutral","sentiment_score":-0.0005094226449728012}],"sentiment":"neutral","sentiment_score":0.016980694574785644,"channel":1,"num_words":29,"start":59.77,"end":75.085},{"sentences":[{"text":"Nope.","start":76.395,"end":76.715,"sentiment":"neutral","sentiment_score":-0.2468881458044052},{"text":"I haven't received 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hello?","start":86.62,"end":88.380005,"sentiment":"neutral","sentiment_score":-0.15818491950631142},{"text":"Can you hear me?","start":88.380005,"end":89.28,"sentiment":"neutral","sentiment_score":-0.14399951323866844}],"sentiment":"neutral","sentiment_score":-0.15109221637248993,"channel":0,"num_words":8,"start":86.62,"end":89.28},{"sentences":[{"text":"Yeah.","start":89.26,"end":89.58,"sentiment":"neutral","sentiment_score":-0.05303219705820083},{"text":"Yeah.","start":89.58,"end":89.9,"sentiment":"neutral","sentiment_score":-0.04431929439306259},{"text":"Yep.","start":89.9,"end":90.4,"sentiment":"neutral","sentiment_score":-0.038275375962257385}],"sentiment":"neutral","sentiment_score":-0.045208955804506935,"channel":1,"num_words":3,"start":89.26,"end":90.4},{"sentences":[{"text":"Yeah.","start":91.26,"end":91.76,"sentiment":"neutral","sentiment_score":-0.060429897159338},{"text":"I wanna I haven't received 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computer?","start":96.875,"end":98.655,"sentiment":"neutral","sentiment_score":-0.04896728641220501}],"sentiment":"neutral","sentiment_score":-0.04896728641220501,"channel":0,"num_words":7,"start":96.875,"end":98.655},{"sentences":[{"text":"Sorry?","start":99.435,"end":99.935,"sentiment":"neutral","sentiment_score":-0.06637170910835266}],"sentiment":"neutral","sentiment_score":-0.06637170910835266,"channel":1,"num_words":1,"start":99.435,"end":99.935},{"sentences":[{"text":"Are you right in front of your computer?","start":101.115,"end":103.135,"sentiment":"neutral","sentiment_score":-0.0639553377404809}],"sentiment":"neutral","sentiment_score":-0.0639553377404809,"channel":0,"num_words":8,"start":101.115,"end":103.135},{"sentences":[{"text":"Mate, I'm really you're you're very 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worries.","start":401.465,"end":402.205,"sentiment":"neutral","sentiment_score":0.1411617398262024},{"text":"I'll I'll send it through","start":402.505,"end":404.04498,"sentiment":"neutral","sentiment_score":0.12239153832197189}],"sentiment":"neutral","sentiment_score":0.11594135065873463,"channel":0,"num_words":9,"start":397.305,"end":404.04498},{"sentences":[{"text":"Yeah.","start":404.88998,"end":405.38998,"sentiment":"neutral","sentiment_score":0.06481253355741501}],"sentiment":"neutral","sentiment_score":0.06481253355741501,"channel":1,"num_words":1,"start":404.88998,"end":405.38998},{"sentences":[{"text":"the pricing","start":404.985,"end":406.34,"sentiment":"neutral","sentiment_score":0.035409899428486824}],"sentiment":"neutral","sentiment_score":0.035409899428486824,"channel":0,"num_words":2,"start":404.985,"end":406.34},{"sentences":[{"text":"Yeah.","start":406.96997,"end":407.28998,"sentiment":"neutral","sentiment_score":0.04811038821935654},{"text":"Do you 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with Harry?","start":410.705,"end":414.00497,"sentiment":"neutral","sentiment_score":0.009738342060397068}],"sentiment":"neutral","sentiment_score":0.009738342060397068,"channel":1,"num_words":6,"start":410.705,"end":414.00497},{"sentences":[{"text":"Sorry.","start":414.56,"end":415.06,"sentiment":"neutral","sentiment_score":-0.006071662530303001},{"text":"Yep.","start":415.28,"end":415.78,"sentiment":"neutral","sentiment_score":0.03618134558200836}],"sentiment":"neutral","sentiment_score":0.01505484152585268,"channel":0,"num_words":2,"start":414.56,"end":415.78},{"sentences":[{"text":"Yep.","start":415.985,"end":416.485,"sentiment":"neutral","sentiment_score":0.04880261421203613}],"sentiment":"neutral","sentiment_score":0.04880261421203613,"channel":1,"num_words":1,"start":415.985,"end":416.485},{"sentences":[{"text":"I think I already saved 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me.","start":427.655,"end":428.775,"sentiment":"neutral","sentiment_score":0.11859143525362015},{"text":"Yeah.","start":428.775,"end":429.01498,"sentiment":"neutral","sentiment_score":0.13435406982898712},{"text":"He send it to me.","start":429.01498,"end":430.555,"sentiment":"neutral","sentiment_score":0.13151922076940536},{"text":"I got it.","start":431.335,"end":432.03,"sentiment":"neutral","sentiment_score":0.15799060960610709}],"sentiment":"neutral","sentiment_score":0.13277708419731685,"channel":0,"num_words":14,"start":427.655,"end":432.03},{"sentences":[{"text":"Alright.","start":433.955,"end":434.275,"sentiment":"neutral","sentiment_score":0.2143043577671051},{"text":"If, yeah, if you could just send a quote and and that through, and we'll we'll get I'll get back to 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The representative asked for the model number and sent pictures of the machine and its serial tag to Alan. They also discussed the issue of the rollers not receiving emails and the representative promised to send a quote and get back to Alan."},"intents":{"segments":[{"text":"I was just getting back to you regarding your inquiry for new rollers for GTC Photon. Yeah.","start_word":26,"end_word":42,"intents":[{"intent":"Request information","confidence_score":0.0055889892}]},{"text":"I was just getting back to you regarding your inquiry for new rollers for GTC Photon. Yeah. Yep.","start_word":26,"end_word":43,"intents":[{"intent":"Inquire about order status","confidence_score":0.0025301885}]},{"text":"I haven't received it. Sorry?","start_word":136,"end_word":140,"intents":[{"intent":"Confirm receipt of part","confidence_score":0.01001457}]},{"text":"If if you could just possibly send me a a a quote through just for the for the rollers. Right. Yeah.","start_word":421,"end_word":441,"intents":[{"intent":"Request quote","confidence_score":0.09076807}]},{"text":"If, yeah, if you could just send a quote and and that through, and we'll we'll get I'll get back to you. Alright.","start_word":606,"end_word":628,"intents":[{"intent":"Request quote","confidence_score":0.07325494}]}]},"sentiments":{"segments":[{"text":"Hello? Hello. Hello? Is this Alan? Yes, mate. Hey, Alan. It's the role of the tech. How are you, ma'am?","start_word":0,"end_word":19,"sentiment":"neutral","sentiment_score":0.11737795174121857},{"text":"Good, mate. Good. Good. That's great.","start_word":20,"end_word":25,"sentiment":"positive","sentiment_score":0.6883320212364197},{"text":"I was just getting back to you regarding your inquiry for new rollers for GTC Photon. Yeah. Yep. Yep. So how many units are you after? We've just got one one of the the laminators here. Mhmm. So are are all the rollers in that particular model, are they the same? They are. Are they? So they're they're Mhmm. red. Mhmm. Yep. So you can So, you buy those? Alan, have you got the any part number or SKU number? I did take a peek of the picture of just the little serial tag on the on the machine and send it to you? Did you get that through? Nope. I haven't received it. Sorry? Haven't received Hello? I haven't received hello? Can you hear me? Yeah. Yeah. Yep. Yeah. I wanna I haven't received it. Okay. I I did Are send. you right in front of your computer? Sorry? Are you right in front of your computer?","start_word":26,"end_word":183,"sentiment":"neutral","sentiment_score":-0.014256380498409271},{"text":"Mate, I'm really you're you're very muffled.","start_word":184,"end_word":190,"sentiment":"negative","sentiment_score":-0.4156968891620636},{"text":"It's Can you can you hear me now? I can hear you. Yeah. Yeah. Yep. So I was asking Aaron, are you right in front of your computer? No. I I sent through some pictures to hang on. Hang just a second, please. Yep. Hello? Are you there? Yes. Is this is this Harry? This is Ross. Are you from Techcom? Correct. Okay. I I sent some pictures through to Harry Okay. at Alright. at at Techcom. Yes. Giving the the No model worries. Mhmm. the model I will number. get it from Harry. If you have sent it to him, I'll get it from him. No Yeah. worries. Yeah. Yep. Okay. And mhmm. Yeah. So it's a a photon 30. Yeah. So so he's got the the pictures of the machine and the what Mhmm. the problem is, So what it's what doing? what email have you sent it to? What email have you sent it to? I sent it to a mobile phone number, I believe. Okay. Have you got WhatsApp? He he he sent me a a message, and it's come through on my just K. No. I'm asking you, are you are you there on WhatsApp? message. No. No. I'm just on Okay. Alright. No worries. Well, I will get it from Harry and check the pricing and stock and get back to you. Yeah. Yeah. If if you could just possibly send me a a a quote through just for the for the rollers. Right. Yeah. Yeah. I will send it to Okay. So I'll give you my email address. So it's I Aaron. think I got Iron. Yeah. So a a r o n Mhmm. dot dot Preston, that's p r e s t o Mhmm. n, the number Mhmm. two the number two Mhmm. @det.nsw.edu At at b p t. at d e t. B p t. Okay. No. D d for dog, e for egg, t for Terry. E for egg, t for tree. At t for Terry. Mhmm. D e t. Yep. Dot n s w Mhmm. Anastava dot dot e dot a u. edu dot a u. Yep. Cartio. Alright. No worries. I'll I'll send it through Yeah. the pricing Yeah. Do you just and wanna the stock. double check those photos with Harry? Sorry. Yep. Yep. I think I already saved it. Sorry? I think I received it. Yeah. He send it to me. Yeah. He send it to me. I got it. Alright. If, yeah, if you could just send a quote and and that through, and we'll we'll get I'll get back to you. Alright. No worries, Sarah. We'll send it Thanks. to him.","start_word":191,"end_word":637,"sentiment":"neutral","sentiment_score":0.009587363442051864},{"text":"Thank you, mate. Yep. Cheers, Thanks, man.","start_word":638,"end_word":644,"sentiment":"positive","sentiment_score":0.555726170539856},{"text":"bud.","start_word":645,"end_word":645,"sentiment":"neutral","sentiment_score":0.199104905128479},{"text":"Cheers.","start_word":646,"end_word":646,"sentiment":"positive","sentiment_score":0.6057596206665039},{"text":"Bye bye. Bye for now.","start_word":647,"end_word":651,"sentiment":"neutral","sentiment_score":0.19973936676979065}],"average":{"sentiment":"neutral","sentiment_score":0.02618380929312329}}}}