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Damon, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, sir, it's Cloud Solution IT. Yep. Sir, once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, Damien, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of August. Yes, sir. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Alright. So but I understand you are the CDO, sir, for existing. Right? Yes, sir. But but decision making, sir, that would be your mhmm. Alright. I got it, sir. Okay. In twelve months. Oh, yeah. Okay. I'll be happy to call you back again after twelve months. Thank you, Damien. Have a good day, sir. 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Good morning. Damien, it's Ronald from Cloud Solution IT. How are you doing today? Yeah.\n\nDamon, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, sir, it's Cloud Solution IT. Yep. Sir, once again, Cloud Solution IT, we are a managed service provider.\n\nWe are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, Damien, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of August. Yes, sir. Mhmm.\n\nMhmm. Mhmm. Mhmm. Mhmm. Mhmm.\n\nAlright. So but I understand you are the CDO, sir, for existing. Right? Yes, sir. But but decision making, sir, that would be your mhmm.\n\nAlright. I got it, sir. Okay. In twelve months. Oh, yeah.\n\nOkay. I'll be happy to call you back again after twelve months. Thank you, Damien. Have a good day, sir. Thank you.","paragraphs":[{"sentences":[{"text":"Yeah.","start":4.7999997,"end":5.12,"sentiment":"neutral","sentiment_score":0.1409730613231659},{"text":"Good morning.","start":5.12,"end":5.7799997,"sentiment":"positive","sentiment_score":0.4713626950979233},{"text":"Damien, it's Ronald from Cloud Solution IT.","start":6.3999996,"end":10.34,"sentiment":"positive","sentiment_score":0.3961675337382725},{"text":"How are you doing today?","start":10.96,"end":12.179999,"sentiment":"positive","sentiment_score":0.3479753792285919},{"text":"Yeah.","start":14.955,"end":15.455,"sentiment":"neutral","sentiment_score":0.04300401732325554}],"sentiment":"positive","sentiment_score":0.35248450632207096,"num_words":16,"start":4.7999997,"end":15.455},{"sentences":[{"text":"Damon, I hope you still remember the company because the last time that we touched base with you, it was October of last year.","start":16.715,"end":23.855,"sentiment":"neutral","sentiment_score":0.08895539492368698},{"text":"And 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I'm busy. What can I do for Ronald? Okay. Yeah. Not right now. Not right now. So we're just we're we're we we don't have budget. We don't have anything at the moment. We're a bit under the pump at this stage. So I probably I'm look look. We're not looking for any partners at this stage as far as IT. We're not outsourcing. We're all in a small shop here, very shoestring budget. So so at this stage, I'm I'm not gonna bring my boss into a meeting for this at this stage. He'd be the one that would have to be involved in it, and I know that he's, you know, only seen once a month anyway. So so I'm that's correct. Oh, some of it. Yes. I obviously I I make the decisions before usually. Yes. Alright. I gotta go, mate. Thank you, and I wish you luck. And look, if you wanna contact me in twelve months to see where I'm at at that point, that's fine. No problem. Bye. 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I'm busy. What can I do for Ronald? Okay. Yeah.\n\nNot right now. Not right now. So we're just we're we're we we don't have budget. We don't have anything at the moment. We're a bit under the pump at this stage.\n\nSo I probably I'm look look. We're not looking for any partners at this stage as far as IT. We're not outsourcing. We're all in a small shop here, very shoestring budget. So so at this stage, I'm I'm not gonna bring my boss into a meeting for this at this stage.\n\nHe'd be the one that would have to be involved in it, and I know that he's, you know, only seen once a month anyway. So so I'm that's correct. Oh, some of it. Yes. I obviously I I make the decisions before usually.\n\nYes. Alright. I gotta go, mate. Thank you, and I wish you luck. And look, if you wanna contact me in twelve months to see where I'm at at that point, that's fine.\n\nNo problem. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.02811923623085022},{"text":"I'm busy.","start":13.36,"end":13.94,"sentiment":"neutral","sentiment_score":-0.20612382143735883},{"text":"What can I do for Ronald?","start":14.24,"end":15.345,"sentiment":"neutral","sentiment_score":-0.09459038575490315},{"text":"Okay.","start":39.32,"end":39.82,"sentiment":"neutral","sentiment_score":0.08887704461812973},{"text":"Yeah.","start":78.814995,"end":79.314995,"sentiment":"neutral","sentiment_score":-0.059509530663490295}],"sentiment":"neutral","sentiment_score":-0.08384574611078609,"num_words":11,"start":0.16,"end":79.314995},{"sentences":[{"text":"Not right now.","start":79.854996,"end":80.915,"sentiment":"neutral","sentiment_score":-0.2006845921278},{"text":"Not right now.","start":82.335,"end":83.134995,"sentiment":"neutral","sentiment_score":-0.3201700846354167},{"text":"So we're just we're we're we we don't have budget.","start":83.134995,"end":86.159996,"sentiment":"negative","sentiment_score":-0.44294526875019075},{"text":"We don't have anything at the moment.","start":86.159996,"end":87.439995,"sentiment":"negative","sentiment_score":-0.5535175246851785},{"text":"We're a bit under the pump at this stage.","start":87.439995,"end":89.14,"sentiment":"negative","sentiment_score":-0.5785785516103109}],"sentiment":"negative","sentiment_score":-0.4710576985962689,"num_words":32,"start":79.854996,"end":89.14},{"sentences":[{"text":"So I probably I'm look look.","start":90.799995,"end":94.0,"sentiment":"neutral","sentiment_score":-0.06730243377387524},{"text":"We're not looking for any partners at this stage as far as IT.","start":94.0,"end":97.119995,"sentiment":"neutral","sentiment_score":-0.25996863956634814},{"text":"We're not outsourcing.","start":97.119995,"end":98.02,"sentiment":"neutral","sentiment_score":-0.20105443398157755},{"text":"We're all in a small shop here, very shoestring budget.","start":98.079994,"end":102.365,"sentiment":"neutral","sentiment_score":-0.20241840481758117},{"text":"So so at this stage, I'm I'm not gonna bring my boss into a meeting for this at this stage.","start":102.365,"end":109.745,"sentiment":"neutral","sentiment_score":-0.26595800556242466}],"sentiment":"neutral","sentiment_score":-0.225575276507208,"num_words":52,"start":90.799995,"end":109.745},{"sentences":[{"text":"He'd be the one that would have to be involved in it, and I know that he's, you know, only seen once a month anyway.","start":109.805,"end":115.325,"sentiment":"neutral","sentiment_score":-0.18899592280387878},{"text":"So so I'm that's correct.","start":115.325,"end":123.939995,"sentiment":"neutral","sentiment_score":-0.000558292493224144},{"text":"Oh, some of it.","start":129.28,"end":130.16,"sentiment":"neutral","sentiment_score":-0.062125274911522865},{"text":"Yes.","start":130.16,"end":130.515,"sentiment":"neutral","sentiment_score":-0.014439973048865795},{"text":"I obviously I I make the decisions before usually.","start":130.755,"end":136.135,"sentiment":"neutral","sentiment_score":-0.07149049101604356}],"sentiment":"neutral","sentiment_score":-0.12804647782732817,"num_words":44,"start":109.805,"end":136.135},{"sentences":[{"text":"Yes.","start":136.19499,"end":136.69499,"sentiment":"neutral","sentiment_score":0.005019494332373142},{"text":"Alright.","start":137.955,"end":138.275,"sentiment":"neutral","sentiment_score":0.06583656370639801},{"text":"I gotta go, mate.","start":138.275,"end":139.33499,"sentiment":"neutral","sentiment_score":0.04091688524931669},{"text":"Thank you, and I wish you luck.","start":139.475,"end":141.075,"sentiment":"positive","sentiment_score":0.37946759377207073},{"text":"And look, if you wanna contact me in twelve months to see where I'm at at that point, that's fine.","start":141.075,"end":145.07487,"sentiment":"neutral","sentiment_score":0.05185240106657148}],"sentiment":"neutral","sentiment_score":0.11902559929612008,"num_words":33,"start":136.19499,"end":145.07487},{"sentences":[{"text":"No problem.","start":148.41487,"end":148.97487,"sentiment":"neutral","sentiment_score":0.30512963235378265},{"text":"Bye.","start":148.97487,"end":149.47487,"sentiment":"neutral","sentiment_score":0.2894584834575653},{"text":"Bye.","start":152.65488,"end":153.15488,"sentiment":"neutral","sentiment_score":-0.08632279932498932}],"sentiment":"neutral","sentiment_score":0.20334873721003532,"num_words":4,"start":148.41487,"end":153.15488}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yeah. Good morning. Damien, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm busy. What can I do for Ronald?\n\nChannel 0: Yeah. Damon, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, sir, it's Cloud Solution IT.\n\nChannel 1: Okay.\n\nChannel 0: Yep. Sir, once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, Damien, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of August.\n\nChannel 1: Yeah. Not right now.\n\nChannel 0: Yes, sir. Mhmm.\n\nChannel 1: Not right now. So we're just we're we're we we don't have budget. We don't have anything at the moment. We're a bit under the pump at this stage.\n\nChannel 0: Mhmm.\n\nChannel 1: So I probably I'm look look. We're not looking for any partners at this stage as far as IT.\n\nChannel 0: Mhmm.\n\nChannel 1: We're not outsourcing. We're all in a small shop here, very\n\nChannel 0: Mhmm.\n\nChannel 1: shoestring budget. So\n\nChannel 0: Mhmm.\n\nChannel 1: so at this stage, I'm I'm not gonna bring my boss into a meeting for this at this stage. He'd be the one that would have to be involved in it, and I know that he's, you know, only seen\n\nChannel 0: Mhmm.\n\nChannel 1: once a month anyway. So\n\nChannel 0: Alright.\n\nChannel 1: so\n\nChannel 0: So but I\n\nChannel 1: I'm\n\nChannel 0: understand you are the CDO, sir, for existing. Right?\n\nChannel 1: that's correct.\n\nChannel 0: Yes, sir. But but decision making, sir, that would be your\n\nChannel 1: Oh, some of it. Yes. I obviously I\n\nChannel 0: mhmm.\n\nChannel 1: I make the decisions before usually. Yes.\n\nChannel 0: Alright.\n\nChannel 1: Alright.\n\nChannel 0: I\n\nChannel 1: I gotta\n\nChannel 0: got\n\nChannel 1: go,\n\nChannel 0: it,\n\nChannel 1: mate.\n\nChannel 0: sir.\n\nChannel 1: Thank you,\n\nChannel 0: Okay.\n\nChannel 1: and I wish you luck. And look, if you wanna contact me in twelve months to see where I'm at\n\nChannel 0: In\n\nChannel 1: at\n\nChannel 0: twelve\n\nChannel 1: that point,\n\nChannel 0: months.\n\nChannel 1: that's fine.\n\nChannel 0: Oh, yeah. Okay. I'll be happy to call you back again after twelve months.\n\nChannel 1: No problem. Bye.\n\nChannel 0: Thank you, Damien. Have a good day, sir. Thank you.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.02811923623085022}],"sentiment":"neutral","sentiment_score":0.02811923623085022,"channel":1,"num_words":1,"start":0.16,"end":0.65999997},{"sentences":[{"text":"Yeah.","start":4.7999997,"end":5.12,"sentiment":"neutral","sentiment_score":0.1409730613231659},{"text":"Good morning.","start":5.12,"end":5.7799997,"sentiment":"positive","sentiment_score":0.4713626950979233},{"text":"Damien, it's Ronald from Cloud Solution IT.","start":6.3999996,"end":10.34,"sentiment":"positive","sentiment_score":0.3961675337382725},{"text":"How are you doing today?","start":10.96,"end":12.179999,"sentiment":"positive","sentiment_score":0.3479753792285919}],"sentiment":"positive","sentiment_score":0.373116538921992,"channel":0,"num_words":15,"start":4.7999997,"end":12.179999},{"sentences":[{"text":"I'm busy.","start":13.36,"end":13.94,"sentiment":"neutral","sentiment_score":-0.20612382143735883},{"text":"What can I do for Ronald?","start":14.24,"end":15.345,"sentiment":"neutral","sentiment_score":-0.09459038575490315}],"sentiment":"neutral","sentiment_score":-0.12247374467551708,"channel":1,"num_words":8,"start":13.36,"end":15.345},{"sentences":[{"text":"Yeah.","start":14.955,"end":15.455,"sentiment":"neutral","sentiment_score":0.04300401732325554},{"text":"Damon, I hope you still remember the company because the last time that we touched base with you, it was October of last year.","start":16.715,"end":23.855,"sentiment":"neutral","sentiment_score":0.08895539492368698},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":24.395,"end":34.71,"sentiment":"neutral","sentiment_score":0.12045991006824705},{"text":"Name of the company again, sir, it's Cloud Solution 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more.","start":46.635002,"end":58.575,"sentiment":"neutral","sentiment_score":0.18023728132247924},{"text":"And the reason for my call today, Damien, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":59.070004,"end":69.65,"sentiment":"neutral","sentiment_score":0.2292676169064737},{"text":"And we're hoping, sir, that you have an available time next month, maybe on first or second week of August.","start":70.35,"end":76.975006,"sentiment":"neutral","sentiment_score":0.16365418173372745}],"sentiment":"neutral","sentiment_score":0.18878019902478443,"channel":0,"num_words":89,"start":41.25,"end":76.975006},{"sentences":[{"text":"Yeah.","start":78.814995,"end":79.314995,"sentiment":"neutral","sentiment_score":-0.059509530663490295},{"text":"Not right 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point,","start":143.93488,"end":144.41487,"sentiment":"neutral","sentiment_score":-0.015255332924425602}],"sentiment":"neutral","sentiment_score":-0.015255332924425602,"channel":1,"num_words":2,"start":143.93488,"end":144.41487},{"sentences":[{"text":"months.","start":144.205,"end":144.55487,"sentiment":"neutral","sentiment_score":0.012672584503889084}],"sentiment":"neutral","sentiment_score":0.012672584503889084,"channel":0,"num_words":1,"start":144.205,"end":144.55487},{"sentences":[{"text":"that's fine.","start":144.41487,"end":145.07487,"sentiment":"neutral","sentiment_score":0.11501320078969002}],"sentiment":"neutral","sentiment_score":0.11501320078969002,"channel":1,"num_words":2,"start":144.41487,"end":145.07487},{"sentences":[{"text":"Oh, yeah.","start":145.51488,"end":145.75487,"sentiment":"neutral","sentiment_score":0.15393471717834473},{"text":"Okay.","start":145.75487,"end":145.99487,"sentiment":"neutral","sentiment_score":0.2530045509338379},{"text":"I'll be happy to call you back again after twelve months.","start":145.99487,"end":148.41487,"sentiment":"positive","sentiment_score":0.3434042822230946}],"sentiment":"neutral","sentiment_score":0.3098800778388977,"channel":0,"num_words":14,"start":145.51488,"end":148.41487},{"sentences":[{"text":"No problem.","start":148.41487,"end":148.97487,"sentiment":"neutral","sentiment_score":0.30512963235378265},{"text":"Bye.","start":148.97487,"end":149.47487,"sentiment":"neutral","sentiment_score":0.2894584834575653}],"sentiment":"neutral","sentiment_score":0.2999059160550435,"channel":1,"num_words":3,"start":148.41487,"end":149.47487},{"sentences":[{"text":"Thank you, Damien.","start":149.67487,"end":150.63487,"sentiment":"positive","sentiment_score":0.5780705213546753},{"text":"Have a good day, sir.","start":150.63487,"end":151.51488,"sentiment":"positive","sentiment_score":0.5780986547470093},{"text":"Thank you.","start":151.51488,"end":152.25487,"sentiment":"positive","sentiment_score":0.8013291656970978}],"sentiment":"positive","sentiment_score":0.6227363169193267,"channel":0,"num_words":10,"start":149.67487,"end":152.25487},{"sentences":[{"text":"Bye.","start":152.65488,"end":153.15488,"sentiment":"neutral","sentiment_score":-0.08632279932498932}],"sentiment":"neutral","sentiment_score":-0.08632279932498932,"channel":1,"num_words":1,"start":152.65488,"end":153.15488}]},"summary":{"result":"success","short":"The Cloud Solution IT representative, Ronald, calls Damien to introduce themselves and their services to a potential customer. Damien explains that they are currently busy and cannot commit to a meeting until after the first or second week of August. Ronald explains that they are a managed service provider and Microsoft trusted partner, and that they are not outsourcing. He assures Damien that they are not looking for any partners at this stage and that decision making will depend on Damien's availability. They agree to touch base again after twelve months."},"intents":{"segments":[{"text":"Damon, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, sir, it's Cloud Solution IT. Okay.","start_word":25,"end_word":86,"intents":[{"intent":"Arrange meeting with ronald","confidence_score":0.059385855}]},{"text":"So I probably I'm look look. We're not looking for any partners at this stage as far as Mhmm. IT.","start_word":214,"end_word":233,"intents":[{"intent":"Assist with partner search","confidence_score":0.001801978}]},{"text":"so So but I I'm understand you are the CDO, sir, for existing. Right? that's correct.","start_word":296,"end_word":311,"intents":[{"intent":"Understand cdo role","confidence_score":0.04849979}]},{"text":"But but decision making, sir, that would be your Oh, some of it.","start_word":314,"end_word":326,"intents":[{"intent":"Confirm decision making","confidence_score":0.0663343}]},{"text":"And look, if you wanna contact me in twelve months to see where I'm at In at twelve that point, months.","start_word":357,"end_word":377,"intents":[{"intent":"Check contact status","confidence_score":0.0034653428}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.08454614877700806},{"text":"Good morning. Damien, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":2,"end_word":15,"sentiment":"positive","sentiment_score":0.4035223126411438},{"text":"I'm busy. What can I do for Ronald? Yeah. Damon, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, sir, it's Cloud Solution IT. Okay. Yep. Sir, once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, Damien, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of August. Yeah. Not right now. Yes, sir. Mhmm. Not right now.","start_word":16,"end_word":185,"sentiment":"neutral","sentiment_score":0.1108396127820015},{"text":"So we're just we're we're we we don't have budget. We don't have anything at the moment. We're a bit under the pump at this stage.","start_word":186,"end_word":211,"sentiment":"negative","sentiment_score":-0.5010749101638794},{"text":"Mhmm. So I probably I'm look look. We're not looking for any partners at this stage as far as Mhmm. IT. We're not outsourcing. We're all in a small shop here, very Mhmm. shoestring budget. So Mhmm. so at this stage, I'm I'm not gonna bring my boss into a meeting for this at this stage. He'd be the one that would have to be involved in it, and I know that he's, you know, only seen Mhmm. once a month anyway. So Alright. so So but I I'm understand you are the CDO, sir, for existing. Right? that's correct. Yes, sir. But but decision making, sir, that would be your Oh, some of it. Yes. I obviously I mhmm. I make the decisions before usually. Yes. Alright. Alright. I I gotta got go, it, mate. sir.","start_word":212,"end_word":348,"sentiment":"neutral","sentiment_score":-0.11852354317033378},{"text":"Thank you, Okay. and I wish you luck.","start_word":349,"end_word":356,"sentiment":"positive","sentiment_score":0.36924704909324646},{"text":"And look, if you wanna contact me in twelve months to see where I'm at In at twelve that point, months. that's fine. Oh, yeah. Okay.","start_word":357,"end_word":382,"sentiment":"neutral","sentiment_score":0.07342996448278427},{"text":"I'll be happy to call you back again after twelve months.","start_word":383,"end_word":393,"sentiment":"positive","sentiment_score":0.33492013812065125},{"text":"No problem. Bye.","start_word":394,"end_word":396,"sentiment":"neutral","sentiment_score":0.3011210858821869},{"text":"Thank you, Damien. Have a good day, sir. Thank you. Bye.","start_word":397,"end_word":407,"sentiment":"positive","sentiment_score":0.5992110805077986}],"average":{"sentiment":"neutral","sentiment_score":0.02123729916020769}}}}