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And have you already paid them? Mhmm. Okay. Perfect. So I was estimating Sam Trudy just did a quick calculation that could have been, like, $72 or something like that. Do you know if Yeah. Yeah. So what we basically need is I need to get you about, what, $70 by the end of the week? Yep. Perfect. Your investment account, everything, all the buy orders have already been submitted, so I can't touch it until they're finished. But all of your super is currently sitting in cash, 490 thousand, and I can basically send you a form today to do a one off withdrawal of 70,000. And what they'll basically do is as soon as we get that phone, we call up Hub and say, hey. Please confirm all of these details. They link your bank overnight, and then they submit a request to withdraw the money. And by Thursday, Friday, $70 will pop into your account. You will just have to confirm. They will call you to confirm your bank details verbally to get a confirmation. Cool. So I'm gonna prefill the whole form and send it to you within the next, hopefully, hour or two, Max. Hopefully hopefully sooner. Should be sweet. Should be all good. I always thought real estate's well, you didn't really go through real estate, did you? Because it was cash. Oh, that makes sense. I was gonna say, normally, real estate, the the purchase price, they include all of that and didn't even I do apologize. Didn't enter my mind that extra considerations in the amount, but we can get it easy enough. Yeah. Classic. Are they able to hold off a couple of days, or you at least got a couple of days? Yes. Okay. Perfect. So just have a relaxing sleep and wake up in a few days' time. Easy done. I will jump onto that right now, sir. No worries. Talk to you soon. 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Chris. Tommy here from. How you been? I have been informed and already have a solution, sir. How much do you need, my kind sir?\n\nRight. Okay. Yeah. Yeah. Perfect.\n\nAnd have you already paid them? Mhmm. Okay. Perfect. So I was estimating Sam Trudy just did a quick calculation that could have been, like, $72 or something like that.\n\nDo you know if Yeah. Yeah. So what we basically need is I need to get you about, what, $70 by the end of the week? Yep. Perfect.\n\nYour investment account, everything, all the buy orders have already been submitted, so I can't touch it until they're finished. But all of your super is currently sitting in cash, 490 thousand, and I can basically send you a form today to do a one off withdrawal of 70,000. And what they'll basically do is as soon as we get that phone, we call up Hub and say, hey. Please confirm all of these details. They link your bank overnight, and then they submit a request to withdraw the money.\n\nAnd by Thursday, Friday, $70 will pop into your account. You will just have to confirm. They will call you to confirm your bank details verbally to get a confirmation. Cool. So I'm gonna prefill the whole form and send it to you within the next, hopefully, hour or two, Max.\n\nHopefully hopefully sooner. Should be sweet. Should be all good. I always thought real estate's well, you didn't really go through real estate, did you? Because it was cash.\n\nOh, that makes sense. I was gonna say, normally, real estate, the the purchase price, they include all of that and didn't even I do apologize. Didn't enter my mind that extra considerations in the amount, but we can get it easy enough. Yeah. Classic.\n\nAre they able to hold off a couple of days, or you at least got a couple of days? Yes. Okay. Perfect. So just have a relaxing sleep and wake up in a few days' time.\n\nEasy done. I will jump onto that right now, sir. No worries. Talk to you soon. Bye.","paragraphs":[{"sentences":[{"text":"Hey, Chris.","start":4.7999997,"end":5.44,"sentiment":"neutral","sentiment_score":0.055616505444049835},{"text":"Tommy here from.","start":5.44,"end":6.5,"sentiment":"neutral","sentiment_score":0.05493237574895223},{"text":"How you been?","start":6.56,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.07352263977130254},{"text":"I have been informed and already have a solution, sir.","start":12.4,"end":15.219999,"sentiment":"neutral","sentiment_score":-0.12489802092313766},{"text":"How much do you need, my kind 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Yeah. Good, Tommy. Mate, we we got a a bit of a problem. Well, actually, it's a major problem. Okay. Yeah. The one the 1.6 we've we didn't take into account stamp duty transfer fees. Well, I I can cover it, but it's gonna leave me with about Yeah. So that that that's 60,000 that we're 65 or 70,000, whatever it was that, you know, in left in the bank account to pay with it's it's gone. Absolutely gone. Oh, I'm going to the Goodwill thing. I've got another account there. I'm just gonna drag drag basically, drag most of that out of that, put it in Westpac, and then then pay these people. Yeah. It's it's about sick it's about 65,000, and on top of that, there's a a transfer fee of 6 and a half thousand or something ridiculous. Yeah. Yeah. Yeah. $65.70. Yeah. Yep. Yep. Yep. Yep. Alright, mate. No worries. Yep. Alright. Yep. Okay. Alright. Alright. Alright. I'll sign that. So I'm I'm bread and water till Friday then. Yeah. Yeah. I I I just never entered my mind by the stamp duty and those things. Yeah. Yeah. Yeah. Yeah. Yeah. Anyway yeah. I I I I just got the about about an hour ago, I got the figure from the the lawyer saying you need to put this much into our trust account, and it's all all good to go. And I went, holy shit. Yeah. I said, oh, you've I said, oh, you forgot the 80,000 deposit. And I said, no. That's that's in there as well already. And I said, oh, Jesus. Alright. I got so anyway. Alright. We both forgot. Okay. No. Well, mate, I've I've been hounding them to settle early. So yeah. Friday, so I I can settle it. No problem. I can settle it. I'm just not gonna have a lot of money between now and Friday. Yeah. Oh, yeah. It'll be real relaxing. Alright, mate. I'll I'll I'll send me that stuff, and I'll sign it and do whatever and get it done as soon as possible. Alright. Thanks, man. Talk to you soon. See you. 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Yeah. Good, Tommy. Mate, we we got a a bit of a problem. Well, actually, it's a major problem.\n\nOkay. Yeah. The one the 1.6 we've we didn't take into account stamp duty transfer fees. Well, I I can cover it, but it's gonna leave me with about Yeah. So that that that's 60,000 that we're 65 or 70,000, whatever it was that, you know, in left in the bank account to pay with it's it's gone.\n\nAbsolutely gone. Oh, I'm going to the Goodwill thing. I've got another account there. I'm just gonna drag drag basically, drag most of that out of that, put it in Westpac, and then then pay these people. Yeah.\n\nIt's it's about sick it's about 65,000, and on top of that, there's a a transfer fee of 6 and a half thousand or something ridiculous. Yeah. Yeah. Yeah. $65.70.\n\nYeah. Yep. Yep. Yep. Yep.\n\nAlright, mate. No worries. Yep. Alright. Yep.\n\nOkay. Alright. Alright. Alright. I'll sign that.\n\nSo I'm I'm bread and water till Friday then. Yeah. Yeah. I I I just never entered my mind by the stamp duty and those things. Yeah.\n\nYeah. Yeah. Yeah. Yeah. Anyway yeah.\n\nI I I I just got the about about an hour ago, I got the figure from the the lawyer saying you need to put this much into our trust account, and it's all all good to go. And I went, holy shit. Yeah. I said, oh, you've I said, oh, you forgot the 80,000 deposit. And I said, no.\n\nThat's that's in there as well already. And I said, oh, Jesus. Alright. I got so anyway. Alright.\n\nWe both forgot. Okay. No. Well, mate, I've I've been hounding them to settle early. So yeah.\n\nFriday, so I I can settle it. No problem. I can settle it. I'm just not gonna have a lot of money between now and Friday. Yeah.\n\nOh, yeah. It'll be real relaxing. Alright, mate. I'll I'll I'll send me that stuff, and I'll sign it and do whatever and get it done as soon as possible. Alright.\n\nThanks, man. Talk to you soon. See you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":6.96,"end":7.44,"sentiment":"neutral","sentiment_score":0.052676863968372345},{"text":"Yeah.","start":7.44,"end":7.7599998,"sentiment":"neutral","sentiment_score":0.1916978359222412},{"text":"Good, Tommy.","start":7.7599998,"end":8.5,"sentiment":"positive","sentiment_score":0.44046707451343536},{"text":"Mate, we we got a a bit of a problem.","start":8.639999,"end":10.4,"sentiment":"neutral","sentiment_score":-0.09716451317071914},{"text":"Well, actually, it's a major problem.","start":10.4,"end":11.94,"sentiment":"neutral","sentiment_score":-0.23081820209821066}],"sentiment":"neutral","sentiment_score":-0.06156227476894856,"num_words":20,"start":6.96,"end":11.94},{"sentences":[{"text":"Okay.","start":15.595,"end":15.915,"sentiment":"neutral","sentiment_score":-0.0625297948718071},{"text":"Yeah.","start":15.915,"end":16.075,"sentiment":"neutral","sentiment_score":-0.05069971829652786},{"text":"The one the 1.6 we've we didn't take into account stamp duty transfer fees.","start":16.075,"end":20.895,"sentiment":"neutral","sentiment_score":-0.07370103869054999},{"text":"Well, I I can cover it, but it's gonna leave me with about Yeah.","start":25.915,"end":33.170002,"sentiment":"neutral","sentiment_score":-0.08339092614395278},{"text":"So that that that's 60,000 that we're 65 or 70,000, whatever it was that, you know, in left in the bank account to pay with it's it's gone.","start":35.31,"end":45.075,"sentiment":"neutral","sentiment_score":-0.07350715948268771}],"sentiment":"neutral","sentiment_score":-0.07535719804080396,"num_words":58,"start":15.595,"end":45.075},{"sentences":[{"text":"Absolutely gone.","start":45.075,"end":46.295,"sentiment":"neutral","sentiment_score":-0.23000528663396835},{"text":"Oh, I'm going to the Goodwill thing.","start":51.875,"end":52.995,"sentiment":"neutral","sentiment_score":-0.025842015764542987},{"text":"I've got another account there.","start":52.995,"end":54.535,"sentiment":"neutral","sentiment_score":-0.04473506845533848},{"text":"I'm just gonna drag drag basically, drag most of that out of that, put it in Westpac, and then then pay these people.","start":54.88,"end":60.98,"sentiment":"neutral","sentiment_score":-0.011786052309300589},{"text":"Yeah.","start":69.535,"end":69.855,"sentiment":"neutral","sentiment_score":-0.06732116639614105}],"sentiment":"neutral","sentiment_score":-0.031657378826486435,"num_words":38,"start":45.075,"end":69.855},{"sentences":[{"text":"It's it's about sick it's about 65,000, and on top of that, there's a a transfer fee of 6 and a half thousand or something ridiculous.","start":69.855,"end":78.275,"sentiment":"neutral","sentiment_score":-0.16376711772038385},{"text":"Yeah.","start":80.12,"end":80.62,"sentiment":"neutral","sentiment_score":-0.016038890928030014},{"text":"Yeah.","start":86.200005,"end":86.520004,"sentiment":"neutral","sentiment_score":0.005819607526063919},{"text":"Yeah.","start":86.520004,"end":86.76,"sentiment":"neutral","sentiment_score":0.0005504228174686432},{"text":"$65.70.","start":86.76,"end":87.96,"sentiment":"neutral","sentiment_score":0.00896548293530941}],"sentiment":"neutral","sentiment_score":-0.14195494794597227,"num_words":30,"start":69.855,"end":87.96},{"sentences":[{"text":"Yeah.","start":87.96,"end":88.46,"sentiment":"neutral","sentiment_score":0.0006896580453030765},{"text":"Yep.","start":97.865,"end":98.365,"sentiment":"neutral","sentiment_score":0.0685172900557518},{"text":"Yep.","start":101.705,"end":102.205,"sentiment":"neutral","sentiment_score":0.014735903590917587},{"text":"Yep.","start":103.225,"end":103.725,"sentiment":"neutral","sentiment_score":0.03400474414229393},{"text":"Yep.","start":107.14,"end":107.64,"sentiment":"neutral","sentiment_score":0.09960447251796722}],"sentiment":"neutral","sentiment_score":0.043510413670446724,"num_words":5,"start":87.96,"end":107.64},{"sentences":[{"text":"Alright, mate.","start":109.700005,"end":110.340004,"sentiment":"neutral","sentiment_score":0.17888475209474564},{"text":"No worries.","start":110.340004,"end":111.08,"sentiment":"neutral","sentiment_score":0.1897336021065712},{"text":"Yep.","start":119.155,"end":119.655,"sentiment":"neutral","sentiment_score":0.10273486375808716},{"text":"Alright.","start":125.555,"end":126.055,"sentiment":"neutral","sentiment_score":0.1102592796087265},{"text":"Yep.","start":131.075,"end":131.575,"sentiment":"neutral","sentiment_score":0.1374301314353943}],"sentiment":"neutral","sentiment_score":0.15538014045783452,"num_words":7,"start":109.700005,"end":131.575},{"sentences":[{"text":"Okay.","start":132.515,"end":133.015,"sentiment":"neutral","sentiment_score":0.2214972972869873},{"text":"Alright.","start":133.97,"end":134.47,"sentiment":"neutral","sentiment_score":0.2131659090518951},{"text":"Alright.","start":134.61,"end":135.11,"sentiment":"neutral","sentiment_score":0.1845839023590088},{"text":"Alright.","start":139.41,"end":139.57,"sentiment":"neutral","sentiment_score":0.16197055578231812},{"text":"I'll sign that.","start":139.57,"end":140.37001,"sentiment":"neutral","sentiment_score":0.1621305247147878}],"sentiment":"neutral","sentiment_score":0.1810870340892247,"num_words":7,"start":132.515,"end":140.37001},{"sentences":[{"text":"So I'm I'm bread and water till Friday then.","start":140.37001,"end":143.27,"sentiment":"neutral","sentiment_score":0.15876157581806183},{"text":"Yeah.","start":148.905,"end":149.22499,"sentiment":"neutral","sentiment_score":0.0517914779484272},{"text":"Yeah.","start":149.22499,"end":149.545,"sentiment":"neutral","sentiment_score":0.013460407964885237},{"text":"I I I just never entered my mind by the stamp duty and those things.","start":149.545,"end":153.165,"sentiment":"neutral","sentiment_score":-0.09795782665411631},{"text":"Yeah.","start":158.825,"end":159.325,"sentiment":"neutral","sentiment_score":0.023430511355400085}],"sentiment":"neutral","sentiment_score":0.001784043697019418,"num_words":27,"start":140.37001,"end":159.325},{"sentences":[{"text":"Yeah.","start":163.02,"end":163.52,"sentiment":"neutral","sentiment_score":-0.016820302233099937},{"text":"Yeah.","start":164.62001,"end":165.12001,"sentiment":"neutral","sentiment_score":-0.02562527358531952},{"text":"Yeah.","start":168.78,"end":169.28,"sentiment":"neutral","sentiment_score":0.0169166699051857},{"text":"Yeah.","start":169.5,"end":169.58,"sentiment":"neutral","sentiment_score":0.03135250136256218},{"text":"Anyway yeah.","start":169.58,"end":170.88,"sentiment":"neutral","sentiment_score":0.1129896454513073}],"sentiment":"neutral","sentiment_score":0.038633814391990505,"num_words":6,"start":163.02,"end":170.88},{"sentences":[{"text":"I I I I just got the about about an hour ago, I got the figure from the the lawyer saying you need to put this much into our trust account, and it's all all good to go.","start":171.02,"end":179.685,"sentiment":"positive","sentiment_score":0.3686936485924219},{"text":"And I went, holy shit.","start":179.685,"end":180.885,"sentiment":"neutral","sentiment_score":-0.27408171743154525},{"text":"Yeah.","start":180.885,"end":181.28499,"sentiment":"neutral","sentiment_score":-0.008906655013561249},{"text":"I said, oh, you've I said, oh, you forgot the 80,000 deposit.","start":181.28499,"end":184.965,"sentiment":"neutral","sentiment_score":-0.02474078256636858},{"text":"And I said, no.","start":184.965,"end":185.525,"sentiment":"neutral","sentiment_score":-0.05380642134696245}],"sentiment":"neutral","sentiment_score":0.20198213880260785,"num_words":60,"start":171.02,"end":185.525},{"sentences":[{"text":"That's that's in there as well already.","start":185.525,"end":187.045,"sentiment":"neutral","sentiment_score":0.03885623865893909},{"text":"And I said, oh, Jesus.","start":187.045,"end":188.00499,"sentiment":"neutral","sentiment_score":0.03685229867696762},{"text":"Alright.","start":188.00499,"end":188.405,"sentiment":"neutral","sentiment_score":0.1171809658408165},{"text":"I got so anyway.","start":188.405,"end":190.34499,"sentiment":"neutral","sentiment_score":0.1251094602048397},{"text":"Alright.","start":190.405,"end":190.83,"sentiment":"neutral","sentiment_score":0.06275876611471176}],"sentiment":"neutral","sentiment_score":0.0631462631540166,"num_words":18,"start":185.525,"end":190.83},{"sentences":[{"text":"We both forgot.","start":191.39,"end":192.37,"sentiment":"neutral","sentiment_score":0.005347513904174169},{"text":"Okay.","start":192.43001,"end":192.93001,"sentiment":"neutral","sentiment_score":-0.003450368531048298},{"text":"No.","start":196.11,"end":196.43001,"sentiment":"neutral","sentiment_score":-0.1060895025730133},{"text":"Well, mate, I've I've been hounding them to settle early.","start":196.43001,"end":199.01,"sentiment":"neutral","sentiment_score":-0.12476309910416603},{"text":"So yeah.","start":200.43001,"end":201.07,"sentiment":"neutral","sentiment_score":-0.0085096824914217}],"sentiment":"neutral","sentiment_score":-0.07989104031859075,"num_words":17,"start":191.39,"end":201.07},{"sentences":[{"text":"Friday, so I I can settle it.","start":201.07,"end":202.99,"sentiment":"neutral","sentiment_score":-0.004069276952317783},{"text":"No problem.","start":202.99,"end":203.47,"sentiment":"neutral","sentiment_score":0.08972864598035812},{"text":"I can settle it.","start":203.47,"end":204.11,"sentiment":"neutral","sentiment_score":0.03945954144001007},{"text":"I'm just not gonna have a lot of money between now and Friday.","start":204.11,"end":206.61,"sentiment":"neutral","sentiment_score":-0.14494487815178358},{"text":"Yeah.","start":211.685,"end":211.84499,"sentiment":"neutral","sentiment_score":0.21592694520950317}],"sentiment":"neutral","sentiment_score":-0.0503535537670056,"num_words":27,"start":201.07,"end":211.84499},{"sentences":[{"text":"Oh, yeah.","start":211.84499,"end":212.58499,"sentiment":"neutral","sentiment_score":0.2745744287967682},{"text":"It'll be real relaxing.","start":212.72499,"end":213.86499,"sentiment":"positive","sentiment_score":0.4271235316991806},{"text":"Alright, mate.","start":214.00499,"end":214.48499,"sentiment":"neutral","sentiment_score":0.3271866887807846},{"text":"I'll I'll I'll send me that stuff, and I'll sign it and do whatever and get it done as soon as possible.","start":214.48499,"end":219.625,"sentiment":"neutral","sentiment_score":0.28491545807231555},{"text":"Alright.","start":222.98886,"end":223.38887,"sentiment":"positive","sentiment_score":0.34323009848594666}],"sentiment":"neutral","sentiment_score":0.3072060173557651,"num_words":31,"start":211.84499,"end":223.38887},{"sentences":[{"text":"Thanks, man.","start":223.38887,"end":224.12886,"sentiment":"positive","sentiment_score":0.5081509053707123},{"text":"Talk to you soon.","start":224.26888,"end":225.16887,"sentiment":"neutral","sentiment_score":0.15699895098805428},{"text":"See you.","start":225.86887,"end":226.18887,"sentiment":"neutral","sentiment_score":0.12982415035367012},{"text":"Bye.","start":226.18887,"end":226.68887,"sentiment":"neutral","sentiment_score":0.1395394802093506}],"sentiment":"neutral","sentiment_score":0.2270539328455925,"num_words":9,"start":223.38887,"end":226.68887}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hey, Chris. Tommy here from. How you been?\n\nChannel 1: Hello? Yeah. Good, Tommy. Mate, we we got a a bit of a problem. Well, actually, it's a major problem.\n\nChannel 0: I have been informed and already have a solution, sir.\n\nChannel 1: Okay. Yeah. The one the 1.6 we've we didn't take into account stamp duty transfer fees.\n\nChannel 0: How much do you need, my kind sir?\n\nChannel 1: Well, I I can cover it, but it's gonna leave me with about Yeah.\n\nChannel 0: Right. Okay.\n\nChannel 1: So that that that's 60,000 that we're 65 or 70,000, whatever it was that, you know, in left in the bank account to pay with\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: it's it's gone. Absolutely gone.\n\nChannel 0: Perfect. And have you already paid them?\n\nChannel 1: Oh, I'm going to the Goodwill thing. I've got another account there. I'm just\n\nChannel 0: Mhmm.\n\nChannel 1: gonna drag drag basically, drag most of that out of that, put it in Westpac, and then then pay these people.\n\nChannel 0: Okay. Perfect. So I was estimating Sam Trudy just did a quick calculation that could have been, like, $72 or something like that.\n\nChannel 1: Yeah.\n\nChannel 0: Do\n\nChannel 1: It's\n\nChannel 0: you know\n\nChannel 1: it's about\n\nChannel 0: if\n\nChannel 1: sick it's about 65,000, and on top of that, there's a a transfer fee of 6 and a half thousand or something ridiculous.\n\nChannel 0: Yeah. Yeah. So\n\nChannel 1: Yeah.\n\nChannel 0: what we basically need is I need to get you about, what, $70 by the end of the week?\n\nChannel 1: Yeah. Yeah. $65.70. Yeah.\n\nChannel 0: Yep. Perfect. Your investment account, everything, all the buy orders have already been submitted, so I can't touch it until they're finished.\n\nChannel 1: Yep.\n\nChannel 0: But all of your super is currently sitting in cash, 490\n\nChannel 1: Yep.\n\nChannel 0: thousand, and\n\nChannel 1: Yep.\n\nChannel 0: I can basically send you a form today to do\n\nChannel 1: Yep.\n\nChannel 0: a one off withdrawal of 70,000.\n\nChannel 1: Alright, mate. No worries.\n\nChannel 0: And what they'll basically do is as soon as we get that phone, we call up Hub and say, hey. Please confirm all of these details. They link your bank overnight, and then they submit\n\nChannel 1: Yep.\n\nChannel 0: a request to withdraw the money. And by Thursday, Friday, $70 will pop into your account. You will\n\nChannel 1: Alright.\n\nChannel 0: just have to confirm. They will call you to confirm your bank details verbally to get a confirmation.\n\nChannel 1: Yep. Okay.\n\nChannel 0: Cool. So\n\nChannel 1: Alright.\n\nChannel 0: I'm gonna prefill\n\nChannel 1: Alright.\n\nChannel 0: the whole form and send it to you within the next, hopefully, hour or two, Max.\n\nChannel 1: Alright. I'll sign that. So I'm I'm bread and water till Friday then.\n\nChannel 0: Hopefully hopefully sooner. Should be sweet. Should be all good.\n\nChannel 1: Yeah. Yeah. I I I just never entered my mind by the stamp duty and those things.\n\nChannel 0: I always thought real estate's well, you didn't really go through real estate, did you? Because it was cash. Oh, that\n\nChannel 1: Yeah.\n\nChannel 0: makes sense. I was gonna say, normally, real estate, the the purchase price, they include\n\nChannel 1: Yeah.\n\nChannel 0: all of that and didn't even\n\nChannel 1: Yeah.\n\nChannel 0: I do apologize. Didn't enter my mind that extra considerations\n\nChannel 1: Yeah.\n\nChannel 0: in the\n\nChannel 1: Yeah.\n\nChannel 0: amount,\n\nChannel 1: Anyway yeah.\n\nChannel 0: but we can get\n\nChannel 1: I\n\nChannel 0: it easy\n\nChannel 1: I\n\nChannel 0: enough.\n\nChannel 1: I I just got the about about an hour ago, I got the figure from the the lawyer saying you need to put this much into our trust account, and it's all all good to go. And I went, holy shit. Yeah. I said,\n\nChannel 0: Yeah.\n\nChannel 1: oh, you've I said, oh, you forgot the 80,000 deposit. And I said, no. That's that's in there as well already. And I said, oh, Jesus. Alright.\n\nI got so anyway.\n\nChannel 0: Classic.\n\nChannel 1: Alright. We both forgot. Okay.\n\nChannel 0: Are they able to hold off a couple of days, or you at least got a couple\n\nChannel 1: No.\n\nChannel 0: of days?\n\nChannel 1: Well, mate, I've I've been hounding them to settle early. So yeah. Friday, so I I can settle it. No problem. I can settle it.\n\nI'm just not gonna have a lot of money between now and Friday.\n\nChannel 0: Yes. Okay. Perfect. So just have a relaxing sleep and wake up in a few days'\n\nChannel 1: Yeah. Oh,\n\nChannel 0: time.\n\nChannel 1: yeah. It'll be real relaxing. Alright, mate. I'll I'll I'll send me that stuff, and I'll sign it and do whatever and get it done as soon as possible.\n\nChannel 0: Easy done. I will jump onto that right now, sir.\n\nChannel 1: Alright. Thanks, man.\n\nChannel 0: No\n\nChannel 1: Talk\n\nChannel 0: worries.\n\nChannel 1: to you soon.\n\nChannel 0: Talk to you soon.\n\nChannel 1: See you. Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hey, Chris.","start":4.7999997,"end":5.44,"sentiment":"neutral","sentiment_score":0.055616505444049835},{"text":"Tommy here from.","start":5.44,"end":6.5,"sentiment":"neutral","sentiment_score":0.05493237574895223},{"text":"How you been?","start":6.56,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.07352263977130254}],"sentiment":"neutral","sentiment_score":0.062074757181108,"channel":0,"num_words":8,"start":4.7999997,"end":7.3799996},{"sentences":[{"text":"Hello?","start":6.96,"end":7.44,"sentiment":"neutral","sentiment_score":0.052676863968372345},{"text":"Yeah.","start":7.44,"end":7.7599998,"sentiment":"neutral","sentiment_score":0.1916978359222412},{"text":"Good, Tommy.","start":7.7599998,"end":8.5,"sentiment":"positive","sentiment_score":0.44046707451343536},{"text":"Mate, we we got a a bit of a problem.","start":8.639999,"end":10.4,"sentiment":"neutral","sentiment_score":-0.09716451317071914},{"text":"Well, actually, it's a major problem.","start":10.4,"end":11.94,"sentiment":"neutral","sentiment_score":-0.23081820209821066}],"sentiment":"neutral","sentiment_score":-0.06156227476894856,"channel":1,"num_words":20,"start":6.96,"end":11.94},{"sentences":[{"text":"I have been informed and already have a solution, sir.","start":12.4,"end":15.219999,"sentiment":"neutral","sentiment_score":-0.12489802092313766}],"sentiment":"neutral","sentiment_score":-0.12489802092313766,"channel":0,"num_words":10,"start":12.4,"end":15.219999},{"sentences":[{"text":"Okay.","start":15.595,"end":15.915,"sentiment":"neutral","sentiment_score":-0.0625297948718071},{"text":"Yeah.","start":15.915,"end":16.075,"sentiment":"neutral","sentiment_score":-0.05069971829652786},{"text":"The one the 1.6 we've we didn't take into account stamp duty transfer fees.","start":16.075,"end":20.895,"sentiment":"neutral","sentiment_score":-0.07370103869054999}],"sentiment":"neutral","sentiment_score":-0.07156525342725217,"channel":1,"num_words":16,"start":15.595,"end":20.895},{"sentences":[{"text":"How much do you need, my kind sir?","start":22.065,"end":25.045,"sentiment":"neutral","sentiment_score":-0.029433984076604247}],"sentiment":"neutral","sentiment_score":-0.029433984076604247,"channel":0,"num_words":8,"start":22.065,"end":25.045},{"sentences":[{"text":"Well, I I can cover it, but it's gonna leave me with about Yeah.","start":25.915,"end":33.170002,"sentiment":"neutral","sentiment_score":-0.08339092614395278}],"sentiment":"neutral","sentiment_score":-0.08339092614395278,"channel":1,"num_words":14,"start":25.915,"end":33.170002},{"sentences":[{"text":"Right.","start":33.6,"end":34.1,"sentiment":"neutral","sentiment_score":-0.0192263200879097},{"text":"Okay.","start":34.24,"end":34.74,"sentiment":"neutral","sentiment_score":-0.014522958546876907}],"sentiment":"neutral","sentiment_score":-0.016874639317393303,"channel":0,"num_words":2,"start":33.6,"end":34.74},{"sentences":[{"text":"So that that that's 60,000 that we're 65 or 70,000, whatever it was that, you know, in left in the bank account to pay with","start":35.31,"end":42.675,"sentiment":"neutral","sentiment_score":-0.038700171187520026}],"sentiment":"neutral","sentiment_score":-0.038700171187520026,"channel":1,"num_words":25,"start":35.31,"end":42.675},{"sentences":[{"text":"Yeah.","start":43.055,"end":43.215,"sentiment":"neutral","sentiment_score":-0.07242043316364288},{"text":"Yeah.","start":43.215,"end":43.715,"sentiment":"neutral","sentiment_score":-0.20825549960136416}],"sentiment":"neutral","sentiment_score":-0.1403379663825035,"channel":0,"num_words":2,"start":43.055,"end":43.715},{"sentences":[{"text":"it's it's gone.","start":43.555,"end":45.075,"sentiment":"negative","sentiment_score":-0.36356539527575177},{"text":"Absolutely gone.","start":45.075,"end":46.295,"sentiment":"neutral","sentiment_score":-0.23000528663396835}],"sentiment":"neutral","sentiment_score":-0.3101413518190384,"channel":1,"num_words":5,"start":43.555,"end":46.295},{"sentences":[{"text":"Perfect.","start":46.735,"end":47.055,"sentiment":"neutral","sentiment_score":0.17984098196029663},{"text":"And have you already paid them?","start":47.055,"end":49.155,"sentiment":"neutral","sentiment_score":0.05174259220560392}],"sentiment":"neutral","sentiment_score":0.07004236217056002,"channel":0,"num_words":7,"start":46.735,"end":49.155},{"sentences":[{"text":"Oh, I'm going to the Goodwill thing.","start":51.875,"end":52.995,"sentiment":"neutral","sentiment_score":-0.025842015764542987},{"text":"I've got another account there.","start":52.995,"end":54.535,"sentiment":"neutral","sentiment_score":-0.04473506845533848},{"text":"I'm 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people.","start":55.280003,"end":60.98,"sentiment":"neutral","sentiment_score":-0.010100556537508965}],"sentiment":"neutral","sentiment_score":-0.010100556537508965,"channel":1,"num_words":21,"start":55.280003,"end":60.98},{"sentences":[{"text":"Okay.","start":61.629997,"end":62.03,"sentiment":"neutral","sentiment_score":0.1367807239294052},{"text":"Perfect.","start":62.03,"end":62.51,"sentiment":"neutral","sentiment_score":0.2105393409729004},{"text":"So I was estimating Sam Trudy just did a quick calculation that could have been, like, $72 or something like 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yeah.","start":200.43001,"end":201.07,"sentiment":"neutral","sentiment_score":-0.0085096824914217},{"text":"Friday, so I I can settle it.","start":201.07,"end":202.99,"sentiment":"neutral","sentiment_score":-0.004069276952317783},{"text":"No problem.","start":202.99,"end":203.47,"sentiment":"neutral","sentiment_score":0.08972864598035812},{"text":"I can settle it.","start":203.47,"end":204.11,"sentiment":"neutral","sentiment_score":0.03945954144001007}],"sentiment":"neutral","sentiment_score":-0.038233593478798865,"channel":1,"num_words":25,"start":196.43001,"end":204.11},{"sentences":[{"text":"I'm just not gonna have a lot of money between now and 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days'","start":207.975,"end":211.895,"sentiment":"positive","sentiment_score":0.4275353275812589}],"sentiment":"positive","sentiment_score":0.40452640783041716,"channel":0,"num_words":16,"start":206.615,"end":211.895},{"sentences":[{"text":"Yeah.","start":211.685,"end":211.84499,"sentiment":"neutral","sentiment_score":0.21592694520950317},{"text":"Oh,","start":211.84499,"end":212.08499,"sentiment":"neutral","sentiment_score":0.2171118855476379}],"sentiment":"neutral","sentiment_score":0.21651941537857056,"channel":1,"num_words":2,"start":211.685,"end":212.08499},{"sentences":[{"text":"time.","start":211.895,"end":212.395,"sentiment":"neutral","sentiment_score":0.2570560574531555}],"sentiment":"neutral","sentiment_score":0.2570560574531555,"channel":0,"num_words":1,"start":211.895,"end":212.395},{"sentences":[{"text":"yeah.","start":212.08499,"end":212.58499,"sentiment":"neutral","sentiment_score":0.33203697204589844},{"text":"It'll be real relaxing.","start":212.72499,"end":213.86499,"sentiment":"positive","sentiment_score":0.4271235316991806},{"text":"Alright, mate.","start":214.00499,"end":214.48499,"sentiment":"neutral","sentiment_score":0.3271866887807846},{"text":"I'll I'll I'll send me that stuff, and I'll sign it and do whatever and get it done as soon as possible.","start":214.48499,"end":219.625,"sentiment":"neutral","sentiment_score":0.28491545807231555}],"sentiment":"neutral","sentiment_score":0.3090705018619011,"channel":1,"num_words":29,"start":212.08499,"end":219.625},{"sentences":[{"text":"Easy done.","start":220.10893,"end":220.66893,"sentiment":"positive","sentiment_score":0.563592791557312},{"text":"I will jump onto that right now, sir.","start":220.66893,"end":222.68893,"sentiment":"positive","sentiment_score":0.45039986073970795}],"sentiment":"positive","sentiment_score":0.47303844690322877,"channel":0,"num_words":10,"start":220.10893,"end":222.68893},{"sentences":[{"text":"Alright.","start":222.98886,"end":223.38887,"sentiment":"positive","sentiment_score":0.34323009848594666},{"text":"Thanks, man.","start":223.38887,"end":224.12886,"sentiment":"positive","sentiment_score":0.5081509053707123}],"sentiment":"positive","sentiment_score":0.4531773030757904,"channel":1,"num_words":3,"start":222.98886,"end":224.12886},{"sentences":[{"text":"No","start":224.18893,"end":224.42892,"sentiment":"neutral","sentiment_score":0.21822503209114075}],"sentiment":"neutral","sentiment_score":0.21822503209114075,"channel":0,"num_words":1,"start":224.18893,"end":224.42892},{"sentences":[{"text":"Talk","start":224.26888,"end":224.50887,"sentiment":"neutral","sentiment_score":0.1711360663175583}],"sentiment":"neutral","sentiment_score":0.1711360663175583,"channel":1,"num_words":1,"start":224.26888,"end":224.50887},{"sentences":[{"text":"worries.","start":224.42892,"end":224.74893,"sentiment":"neutral","sentiment_score":0.2297740578651428}],"sentiment":"neutral","sentiment_score":0.2297740578651428,"channel":0,"num_words":1,"start":224.42892,"end":224.74893},{"sentences":[{"text":"to you soon.","start":224.50887,"end":225.16887,"sentiment":"neutral","sentiment_score":0.15228657921155295}],"sentiment":"neutral","sentiment_score":0.15228657921155295,"channel":1,"num_words":3,"start":224.50887,"end":225.16887},{"sentences":[{"text":"Talk to you soon.","start":224.74893,"end":225.56892,"sentiment":"neutral","sentiment_score":0.18147942796349525}],"sentiment":"neutral","sentiment_score":0.18147942796349525,"channel":0,"num_words":4,"start":224.74893,"end":225.56892},{"sentences":[{"text":"See you.","start":225.86887,"end":226.18887,"sentiment":"neutral","sentiment_score":0.12982415035367012},{"text":"Bye.","start":226.18887,"end":226.68887,"sentiment":"neutral","sentiment_score":0.1395394802093506}],"sentiment":"neutral","sentiment_score":0.13306259363889694,"channel":1,"num_words":3,"start":225.86887,"end":226.68887},{"sentences":[{"text":"Bye.","start":226.66893,"end":227.16893,"sentiment":"neutral","sentiment_score":-0.0891493484377861}],"sentiment":"neutral","sentiment_score":-0.0891493484377861,"channel":0,"num_words":1,"start":226.66893,"end":227.16893}]},"summary":{"result":"success","short":"A customer named Tommy contacts a representative named Chris about a major problem. Chris informs Tommy that they have a solution and they can cover it, but it will leave him with a negative impact on his credit score. Chris explains that they need to confirm details and call Tommy to do a one-off withdrawal of $70 by the end of the week. They agree to settle the issue and end the call."},"intents":{"segments":[{"text":"Mate, we we got a a bit of a problem. Well, actually, it's a major problem. I have been informed and already have a solution, sir. Okay.","start_word":12,"end_word":38,"intents":[{"intent":"Discussing the problem","confidence_score":0.00046336927}]},{"text":"I have been informed and already have a solution, sir. Okay.","start_word":28,"end_word":38,"intents":[{"intent":"Providing a solution","confidence_score":0.0319397}]},{"text":"How much do you need, my kind sir?","start_word":54,"end_word":61,"intents":[{"intent":"Requesting the amount needed","confidence_score":0.00094012084}]},{"text":"So I was estimating Sam Trudy just did a quick calculation that could have been, like, $72 or something like that. Yeah.","start_word":155,"end_word":176,"intents":[{"intent":"Estimating the cost of the solution","confidence_score":0.006268822}]},{"text":"They will call you to confirm your bank details verbally to get a confirmation. Yep.","start_word":352,"end_word":366,"intents":[{"intent":"Confirm bank details","confidence_score":0.18062846}]},{"text":"I I just got the about about an hour ago, I got the figure from the the lawyer saying you need to put this much into our trust account, and it's all all good to go.","start_word":502,"end_word":537,"intents":[{"intent":"Put money into trust account","confidence_score":0.0026970946}]}]},"sentiments":{"segments":[{"text":"Hey, Chris. Tommy here from. How you been? Hello? Yeah.","start_word":0,"end_word":9,"sentiment":"neutral","sentiment_score":0.07625188678503036},{"text":"Good, Tommy.","start_word":10,"end_word":11,"sentiment":"positive","sentiment_score":0.44046705961227417},{"text":"Mate, we we got a a bit of a problem. Well, actually, it's a major problem. I have been informed and already have a solution, sir. Okay. Yeah. The one the 1.6 we've we didn't take into account stamp duty transfer fees. How much do you need, my kind sir? Well, I I can cover it, but it's gonna leave me with about Yeah. Right. Okay. So that that that's 60,000 that we're 65 or 70,000, whatever it was that, you know, in left in the bank account to pay with Yeah. Yeah.","start_word":12,"end_word":104,"sentiment":"neutral","sentiment_score":-0.08357322961091995},{"text":"it's it's gone.","start_word":105,"end_word":107,"sentiment":"negative","sentiment_score":-0.3610629141330719},{"text":"Absolutely gone. Perfect. And have you already paid them? Oh, I'm going to the Goodwill thing. I've got another account there. I'm just Mhmm. gonna drag drag basically, drag most of that out of that, put it in Westpac, and then then pay these people. Okay. Perfect. So I was estimating Sam Trudy just did a quick calculation that could have been, like, $72 or something like that. Yeah. Do It's you know it's about if sick it's about 65,000, and on top of that, there's a a transfer fee of 6 and a half thousand or something ridiculous. Yeah. Yeah. So Yeah. what we basically need is I need to get you about, what, $70 by the end of the week? Yeah. Yeah. $65.70. Yeah.","start_word":108,"end_word":233,"sentiment":"neutral","sentiment_score":-0.03887788578867912},{"text":"Yep. Perfect.","start_word":234,"end_word":235,"sentiment":"positive","sentiment_score":0.5348092317581177},{"text":"Your investment account, everything, all the buy orders have already been submitted, so I can't touch it until they're finished. Yep. But all of your super is currently sitting in cash, 490 Yep. thousand, and Yep. I can basically send you a form today to do Yep. a one off withdrawal of 70,000. Alright, mate. No worries. And what they'll basically do is as soon as we get that phone, we call up Hub and say, hey. Please confirm all of these details. They link your bank overnight, and then they submit Yep. a request to withdraw the money. And by Thursday, Friday, $70 will pop into your account. You will Alright. just have to confirm. They will call you to confirm your bank details verbally to get a confirmation. Yep. Okay. Cool. So Alright. I'm gonna prefill Alright. the whole form and send it to you within the next, hopefully, hour or two, Max. Alright. I'll sign that. So I'm I'm bread and water till Friday then. Hopefully hopefully sooner.","start_word":236,"end_word":406,"sentiment":"neutral","sentiment_score":0.15093742311000824},{"text":"Should be sweet. Should be all good.","start_word":407,"end_word":413,"sentiment":"positive","sentiment_score":0.4563867747783661},{"text":"Yeah. Yeah. I I I just never entered my mind by the stamp duty and those things. I always thought real estate's well, you didn't really go through real estate, did you? Because it was cash. Oh, that Yeah. makes sense. I was gonna say, normally, real estate, the the purchase price, they include Yeah. all of that and didn't even Yeah. I do apologize. Didn't enter my mind that extra considerations Yeah. in the Yeah. amount, Anyway yeah. but we can get I it easy I enough.","start_word":414,"end_word":501,"sentiment":"neutral","sentiment_score":-0.013540873515673658},{"text":"I I just got the about about an hour ago, I got the figure from the the lawyer saying you need to put this much into our trust account, and it's all all good to go.","start_word":502,"end_word":537,"sentiment":"positive","sentiment_score":0.3739069998264313},{"text":"And I went, holy shit. Yeah. I said, Yeah. oh, you've I said, oh, you forgot the 80,000 deposit. And I said, no. That's that's in there as well already. And I said, oh, Jesus. Alright. I got so anyway. Classic. Alright. We both forgot. Okay. Are they able to hold off a couple of days, or you at least got a couple No. of days? Well, mate, I've I've been hounding them to settle early. So yeah. Friday, so I I can settle it. No problem. I can settle it. I'm just not gonna have a lot of money between now and Friday. Yes. Okay.","start_word":538,"end_word":643,"sentiment":"neutral","sentiment_score":-0.03611471876502037},{"text":"Perfect. So just have a relaxing sleep and wake up in a few days' Yeah.","start_word":644,"end_word":658,"sentiment":"positive","sentiment_score":0.4161270260810852},{"text":"Oh, time. yeah.","start_word":659,"end_word":661,"sentiment":"neutral","sentiment_score":0.26873496174812317},{"text":"It'll be real relaxing.","start_word":662,"end_word":665,"sentiment":"positive","sentiment_score":0.41535913944244385},{"text":"Alright, mate. I'll I'll I'll send me that stuff, and I'll sign it and do whatever and get it done as soon as possible.","start_word":666,"end_word":689,"sentiment":"neutral","sentiment_score":0.2872590124607086},{"text":"Easy done. I will jump onto that right now, sir. Alright. Thanks, man.","start_word":690,"end_word":702,"sentiment":"positive","sentiment_score":0.452985405921936},{"text":"No Talk worries. to you soon. Talk to you soon. See you. Bye. Bye.","start_word":703,"end_word":716,"sentiment":"neutral","sentiment_score":0.17119345920426504}],"average":{"sentiment":"neutral","sentiment_score":0.06556810243299391}}}}