{"metadata":{"transaction_key":"deprecated","request_id":"019f1ba7-0c61-7ac0-9076-551758abd849","sha256":"37c910b0c9bee47884c709cedaf557b710b0c6da69fb179f3a9236893d11c790","created":"2026-07-01T03:09:21.295Z","duration":14.903937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":35},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":11}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No. I'm unavailable right now. But if you'd like to leave your name and a brief message, I'll get back to you shortly.","confidence":0.99560547,"words":[{"word":"no","start":0.24,"end":0.39999998,"confidence":0.70996094,"punctuated_word":"No.","sentiment":"negative","sentiment_score":-0.6208024024963379},{"word":"i'm","start":0.39999998,"end":0.56,"confidence":0.9855957,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.6571533679962158},{"word":"unavailable","start":0.56,"end":1.06,"confidence":0.94921875,"punctuated_word":"unavailable","sentiment":"negative","sentiment_score":-0.7276982069015503},{"word":"right","start":1.1999999,"end":1.36,"confidence":0.99902344,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.721579372882843},{"word":"now","start":1.36,"end":1.68,"confidence":0.7980957,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.6438417434692383},{"word":"but","start":1.68,"end":1.92,"confidence":0.9892578,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.1624935120344162},{"word":"if","start":1.92,"end":2.08,"confidence":0.9970703,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.030738465487957},{"word":"you'd","start":2.08,"end":2.1599998,"confidence":0.98999023,"punctuated_word":"you'd","sentiment":"neutral","sentiment_score":-0.000796643435023725},{"word":"like","start":2.1599998,"end":2.3999999,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.04754665493965149},{"word":"to","start":2.3999999,"end":2.48,"confidence":0.96533203,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.015187926590442656},{"word":"leave","start":2.48,"end":2.72,"confidence":0.9980469,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.03119845688343048},{"word":"your","start":2.72,"end":2.8799999,"confidence":0.9941406,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.06449436396360397},{"word":"name","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.03739243745803833},{"word":"and","start":3.04,"end":3.1999998,"confidence":0.95947266,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.012348204851150513},{"word":"a","start":3.1999998,"end":3.28,"confidence":0.96533203,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.04161391407251358},{"word":"brief","start":3.28,"end":3.6,"confidence":0.99902344,"punctuated_word":"brief","sentiment":"neutral","sentiment_score":0.06533810496330261},{"word":"message","start":3.6,"end":4.0,"confidence":0.99658203,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.01634366810321808},{"word":"i'll","start":4.0,"end":4.24,"confidence":0.99560547,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.12920990586280823},{"word":"get","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.03877915441989899},{"word":"back","start":4.4,"end":4.48,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.0614447146654129},{"word":"to","start":4.48,"end":4.64,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.08863197267055511},{"word":"you","start":4.64,"end":4.7999997,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08556193113327026},{"word":"shortly","start":4.7999997,"end":5.2999997,"confidence":0.9941406,"punctuated_word":"shortly.","sentiment":"neutral","sentiment_score":0.09772829711437224}],"paragraphs":{"transcript":"\nNo. I'm unavailable right now. But if you'd like to leave your name and a brief message, I'll get back to you shortly.","paragraphs":[{"sentences":[{"text":"No.","start":0.24,"end":0.39999998,"sentiment":"negative","sentiment_score":-0.6208024024963379},{"text":"I'm unavailable right now.","start":0.39999998,"end":1.68,"sentiment":"negative","sentiment_score":-0.6875681728124619},{"text":"But if you'd like to leave your name and a brief message, I'll get back to you shortly.","start":1.68,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.01438982715545636}],"sentiment":"neutral","sentiment_score":-0.13530687847599873,"num_words":23,"start":0.24,"end":5.2999997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No. I'm unavailable right now. But if you'd like to leave your name and a brief message, I'll get back to you shortly.","paragraphs":[{"sentences":[{"text":"No.","start":0.24,"end":0.39999998,"sentiment":"negative","sentiment_score":-0.6208024024963379},{"text":"I'm unavailable right now.","start":0.39999998,"end":1.68,"sentiment":"negative","sentiment_score":-0.6875681728124619},{"text":"But if you'd like to leave your name and a brief message, I'll get back to you shortly.","start":1.68,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.01438982715545636}],"sentiment":"neutral","sentiment_score":-0.13530687847599873,"channel":1,"num_words":23,"start":0.24,"end":5.2999997}]},"summary":{"result":"success","short":"No. I'm unavailable right now. But if you'd like to leave your name and a brief message, I'll get back to you shortly."},"intents":{"segments":[{"text":"But if you'd like to leave your name and a brief message, I'll get back to you shortly.","start_word":5,"end_word":22,"intents":[{"intent":"Leave a message","confidence_score":0.020129248},{"intent":"Return a call","confidence_score":0.43324128}]}]},"sentiments":{"segments":[{"text":"No. I'm unavailable right now.","start_word":0,"end_word":4,"sentiment":"negative","sentiment_score":-0.6611140370368958},{"text":"But if you'd like to leave your name and a brief message, I'll get back to you shortly.","start_word":5,"end_word":22,"sentiment":"neutral","sentiment_score":0.025301732122898105}],"average":{"sentiment":"neutral","sentiment_score":-0.15120518548148018}}}}