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This is Larissa speaking. Oh, of course. So sorry. Could I I'm so sorry.\n\nCould I just grab your name? I didn't quite catch it. Perfect. Just give me one moment. I will just quickly look you up in the system.\n\nYeah. No. You are definitely breaking up. It has been a little bit hard to hear you. I'm so sorry.\n\nJust one I'm so sorry. Could you just spell your last name? I'm just having trouble finding you in the system, darling. Then starting. Perfect.\n\nSorry about that, Casper. Okay. So we had your date of birth incorrect as the twenty third and for the twenty second. Was that okay. That's okay.\n\nI will get those documents reupdated, and I will get them out to you this morning. No. No problem at all, Catherine. Thanks so much for giving me a call. I'll get them out to you as soon as I can.\n\nYou too. Bye.","paragraphs":[{"sentences":[{"text":"O two Financial.","start":1.8399999,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.003981101249034206},{"text":"This is Larissa speaking.","start":2.6399999,"end":3.86,"sentiment":"neutral","sentiment_score":0.007259783800691366},{"text":"Oh, of course.","start":19.535,"end":20.895,"sentiment":"neutral","sentiment_score":-0.06944076344370842},{"text":"So sorry.","start":20.895,"end":21.695,"sentiment":"neutral","sentiment_score":-0.060772500932216644},{"text":"Could I I'm so sorry.","start":21.695,"end":22.735,"sentiment":"neutral","sentiment_score":-0.06218571364879608}],"sentiment":"neutral","sentiment_score":-0.035283142440568876,"num_words":17,"start":1.8399999,"end":22.735},{"sentences":[{"text":"Could I just grab your name?","start":22.735,"end":24.115,"sentiment":"neutral","sentiment_score":-0.02769055962562561},{"text":"I didn't quite catch it.","start":24.415,"end":25.71,"sentiment":"neutral","sentiment_score":-0.13803136497735977},{"text":"Perfect.","start":29.71,"end":30.029999,"sentiment":"neutral","sentiment_score":0.3039829730987549},{"text":"Just give me one moment.","start":30.029999,"end":31.15,"sentiment":"neutral","sentiment_score":0.14683502167463303},{"text":"I will just quickly look you up in the system.","start":31.15,"end":33.649998,"sentiment":"neutral","sentiment_score":0.06341702379286289}],"sentiment":"neutral","sentiment_score":0.03022326432444431,"num_words":27,"start":22.735,"end":33.649998},{"sentences":[{"text":"Yeah.","start":44.125,"end":44.445,"sentiment":"neutral","sentiment_score":-0.056780144572258},{"text":"No.","start":44.445,"end":44.684998,"sentiment":"neutral","sentiment_score":-0.17607250809669495},{"text":"You are definitely breaking up.","start":44.684998,"end":46.385,"sentiment":"negative","sentiment_score":-0.34737582206726075},{"text":"It has been a little bit hard to hear you.","start":47.085,"end":48.925,"sentiment":"neutral","sentiment_score":-0.33256396651268005},{"text":"I'm so sorry.","start":48.925,"end":49.824997,"sentiment":"neutral","sentiment_score":-0.12661515673001608}],"sentiment":"neutral","sentiment_score":-0.28376084491610526,"num_words":20,"start":44.125,"end":49.824997},{"sentences":[{"text":"Just one I'm so sorry.","start":50.684998,"end":60.42,"sentiment":"neutral","sentiment_score":-0.0005152963101863861},{"text":"Could you just spell your last name?","start":60.42,"end":61.62,"sentiment":"neutral","sentiment_score":-0.025479874440601895},{"text":"I'm just having trouble finding you in the system, darling.","start":61.62,"end":64.119995,"sentiment":"neutral","sentiment_score":-0.1717442974448204},{"text":"Then starting.","start":71.975,"end":72.795,"sentiment":"neutral","sentiment_score":-0.02045291941612959},{"text":"Perfect.","start":72.854996,"end":73.335,"sentiment":"neutral","sentiment_score":0.0739520713686943}],"sentiment":"neutral","sentiment_score":-0.07461329378187656,"num_words":25,"start":50.684998,"end":73.335},{"sentences":[{"text":"Sorry about that, Casper.","start":73.335,"end":74.475,"sentiment":"neutral","sentiment_score":0.0183469052426517},{"text":"Okay.","start":75.335,"end":75.735,"sentiment":"neutral","sentiment_score":0.025401081889867783},{"text":"So we had your date of birth incorrect as the twenty third and for the twenty second.","start":75.735,"end":80.78,"sentiment":"neutral","sentiment_score":-0.019045416101375046},{"text":"Was that okay.","start":80.78,"end":84.46,"sentiment":"neutral","sentiment_score":0.04188559576869011},{"text":"That's okay.","start":84.46,"end":85.18,"sentiment":"neutral","sentiment_score":0.1632048338651657}],"sentiment":"neutral","sentiment_score":0.008410484599018539,"num_words":27,"start":73.335,"end":85.18},{"sentences":[{"text":"I will get those documents reupdated, and I will get them out to you this morning.","start":85.18,"end":91.520004,"sentiment":"neutral","sentiment_score":0.18890255223959684},{"text":"No.","start":94.635,"end":94.875,"sentiment":"neutral","sentiment_score":0.24253018200397491},{"text":"No problem at all, Catherine.","start":94.875,"end":96.075,"sentiment":"neutral","sentiment_score":0.3289795458316803},{"text":"Thanks so much for giving me a call.","start":96.075,"end":97.355,"sentiment":"positive","sentiment_score":0.5967114567756653},{"text":"I'll get them out to you as soon as I can.","start":97.355,"end":99.375,"sentiment":"positive","sentiment_score":0.40864972092888574}],"sentiment":"positive","sentiment_score":0.34582213003460954,"num_words":41,"start":85.18,"end":99.375},{"sentences":[{"text":"You too.","start":102.315,"end":103.035,"sentiment":"neutral","sentiment_score":0.22162368148565292},{"text":"Bye.","start":103.035,"end":103.535,"sentiment":"neutral","sentiment_score":0.1419256627559662}],"sentiment":"neutral","sentiment_score":0.195057675242424,"num_words":3,"start":102.315,"end":103.535}]}}]},{"alternatives":[{"transcript":"Hi, Melissa. My name is. So my name is from a paper approved, but she pretty soon that it just arrived, but she's not the the best Sir, I'm not being a paddock in New Zealand, so it's a bit windy. And then we got reception in one little sporty at the moment. That's all good. It was the I n g super phones. It's a v a n spice, s t I v e n. Randstaden, Casper. Yeah. Yeah. All good. Yeah. That's correct. Yeah. Alrighty. Thank you. I appreciate it. Alright. See you. Have a good day. Bye. 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Melissa. My name is. So my name is from a paper approved, but she pretty soon that it just arrived, but she's not the the best Sir, I'm not being a paddock in New Zealand, so it's a bit windy. And then we got reception in one little sporty at the moment. That's all good.\n\nIt was the I n g super phones. It's a v a n spice, s t I v e n. Randstaden, Casper. Yeah. Yeah.\n\nAll good. Yeah. That's correct. Yeah. Alrighty.\n\nThank you. I appreciate it. Alright. See you. Have a good day.\n\nBye. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Melissa.","start":4.56,"end":5.2799997,"sentiment":"neutral","sentiment_score":0.00455676531419158},{"text":"My name is.","start":5.2799997,"end":6.18,"sentiment":"neutral","sentiment_score":-0.0013212356716394414},{"text":"So my name is from a paper approved, but she pretty soon that it just arrived, but she's not the the best Sir, I'm not being a paddock in New Zealand, so it's a bit windy.","start":6.48,"end":39.079998,"sentiment":"neutral","sentiment_score":-0.12615855012295973},{"text":"And then we got reception in one little sporty at the moment.","start":39.675,"end":42.655,"sentiment":"neutral","sentiment_score":-0.06268415413796902},{"text":"That's all good.","start":50.315,"end":51.27,"sentiment":"neutral","sentiment_score":0.012760007133086518}],"sentiment":"neutral","sentiment_score":-0.09375871087624026,"num_words":56,"start":4.56,"end":51.27},{"sentences":[{"text":"It was the I n g super phones.","start":54.55,"end":57.53,"sentiment":"neutral","sentiment_score":0.0006175783346407113},{"text":"It's a v a n spice, s t I v e n.","start":64.23,"end":69.465004,"sentiment":"neutral","sentiment_score":-0.050970868828396},{"text":"Randstaden, Casper.","start":70.005,"end":71.705,"sentiment":"neutral","sentiment_score":-0.03036797232925892},{"text":"Yeah.","start":73.445,"end":73.945,"sentiment":"neutral","sentiment_score":0.011763122864067554},{"text":"Yeah.","start":74.485,"end":74.885,"sentiment":"neutral","sentiment_score":0.0991991013288498}],"sentiment":"neutral","sentiment_score":-0.02318681332205112,"num_words":24,"start":54.55,"end":74.885},{"sentences":[{"text":"All good.","start":74.885,"end":75.625,"sentiment":"neutral","sentiment_score":0.176473505795002},{"text":"Yeah.","start":81.64001,"end":81.96001,"sentiment":"neutral","sentiment_score":0.030148372054100037},{"text":"That's correct.","start":81.96001,"end":82.68,"sentiment":"neutral","sentiment_score":0.05491931177675724},{"text":"Yeah.","start":82.68,"end":83.18,"sentiment":"neutral","sentiment_score":0.09027062356472015},{"text":"Alrighty.","start":91.8,"end":92.3,"sentiment":"neutral","sentiment_score":0.302726149559021}],"sentiment":"neutral","sentiment_score":0.12656154004590853,"num_words":7,"start":74.885,"end":92.3},{"sentences":[{"text":"Thank you.","start":92.36,"end":92.76,"sentiment":"positive","sentiment_score":0.5002119243144989},{"text":"I appreciate it.","start":92.76,"end":93.82001,"sentiment":"positive","sentiment_score":0.47800155480702716},{"text":"Alright.","start":99.572876,"end":100.072876,"sentiment":"positive","sentiment_score":0.3423944115638733},{"text":"See you.","start":100.212875,"end":100.61288,"sentiment":"positive","sentiment_score":0.39641712605953217},{"text":"Have a good day.","start":100.61288,"end":101.51288,"sentiment":"positive","sentiment_score":0.5091931447386742}],"sentiment":"positive","sentiment_score":0.4672024796406428,"num_words":12,"start":92.36,"end":101.51288},{"sentences":[{"text":"Bye.","start":102.29288,"end":102.79288,"sentiment":"neutral","sentiment_score":0.235628604888916},{"text":"Bye.","start":103.81288,"end":104.31288,"sentiment":"neutral","sentiment_score":0.09457450360059738}],"sentiment":"neutral","sentiment_score":0.1651015542447567,"num_words":2,"start":102.29288,"end":104.31288}]}}]}],"paragraphs":{"transcript":"\nChannel 0: O two Financial. This is Larissa speaking.\n\nChannel 1: Hi, Melissa. My name is. So my name is from a paper approved, but she pretty soon that it just arrived, but she's not the the best\n\nChannel 0: Oh, of course. So sorry. Could I I'm so sorry. Could I just grab your name? I didn't quite catch it.\n\nPerfect. Just give me one moment. I will just quickly look you up in the system.\n\nChannel 1: Sir, I'm not being a paddock in New Zealand, so it's a bit windy. And then we got reception in one little sporty at the moment.\n\nChannel 0: Yeah. No. You are definitely breaking up. It has been a little bit hard to hear you. I'm so sorry.\n\nChannel 1: That's all\n\nChannel 0: Just\n\nChannel 1: good.\n\nChannel 0: one\n\nChannel 1: It was the I n g super phones.\n\nChannel 0: I'm so sorry. Could you just spell your last name? I'm just having trouble finding you in the system, darling.\n\nChannel 1: It's a v a n spice, s t I v e n. Randstaden, Casper.\n\nChannel 0: Then starting. Perfect. Sorry\n\nChannel 1: Yeah.\n\nChannel 0: about that, Casper.\n\nChannel 1: Yeah. All good.\n\nChannel 0: Okay. So we had your date of birth incorrect as the twenty third and for the twenty second. Was that\n\nChannel 1: Yeah. That's correct. Yeah.\n\nChannel 0: okay. That's okay. I will get those documents reupdated, and I will get them out to you this morning.\n\nChannel 1: Alrighty. Thank you. I appreciate it.\n\nChannel 0: No. No problem at all, Catherine. Thanks so much for giving me a call. I'll get them out to you as soon as I can.\n\nChannel 1: Alright. See you. Have a good day. Bye.\n\nChannel 0: You too. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"O two Financial.","start":1.8399999,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.003981101249034206},{"text":"This is Larissa speaking.","start":2.6399999,"end":3.86,"sentiment":"neutral","sentiment_score":0.007259783800691366}],"sentiment":"neutral","sentiment_score":0.00585463413569544,"channel":0,"num_words":7,"start":1.8399999,"end":3.86},{"sentences":[{"text":"Hi, Melissa.","start":4.56,"end":5.2799997,"sentiment":"neutral","sentiment_score":0.00455676531419158},{"text":"My name is.","start":5.2799997,"end":6.18,"sentiment":"neutral","sentiment_score":-0.0013212356716394414},{"text":"So my name is from a paper approved, but she pretty soon that it just arrived, but she's not the the 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Larissa apologizes for the reception and has trouble hearing Melissa. Larissa confirms Melissa's information and promises to send documents to her."},"intents":{"segments":[{"text":"I will get those documents reupdated, and I will get them out to you this morning.","start_word":202,"end_word":217,"intents":[{"intent":"Update documents","confidence_score":0.095447175}]}]},"sentiments":{"segments":[{"text":"O two Financial. This is Larissa speaking. Hi, Melissa. My name is. So my name is from a paper approved, but she pretty soon that it just arrived, but she's not the the best Oh, of course. So sorry. Could I I'm so sorry. Could I just grab your name? I didn't quite catch it. Perfect. Just give me one moment. I will just quickly look you up in the system. Sir, I'm not being a paddock in New Zealand, so it's a bit windy. And then we got reception in one little sporty at the moment. Yeah. 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I appreciate it.","start_word":219,"end_word":223,"sentiment":"positive","sentiment_score":0.47713589668273926},{"text":"No. No problem at all, Catherine.","start_word":224,"end_word":229,"sentiment":"neutral","sentiment_score":0.3079673945903778},{"text":"Thanks so much for giving me a call. I'll get them out to you as soon as I can. Alright. See you. Have a good day.","start_word":230,"end_word":255,"sentiment":"positive","sentiment_score":0.4676070809364319},{"text":"Bye. You too. Bye. Bye.","start_word":256,"end_word":260,"sentiment":"neutral","sentiment_score":0.17966346442699432}],"average":{"sentiment":"neutral","sentiment_score":0.034335938478127506}}}}