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Please stay on the Hello. Frank speaking.\n\nChannel 0: Oh, hi, Frank. It's Andrew from Vigilance AI. Frank, have I caught you in a bad time?\n\nChannel 1: Where from?\n\nChannel 0: Oh, Vigilance AI, Frank. We have actually spoken\n\nChannel 1: No.\n\nChannel 0: a few\n\nChannel 1: We\n\nChannel 0: months ago, if you\n\nChannel 1: haven't,\n\nChannel 0: remember.\n\nChannel 1: man. I think you've got the wrong person. I don't deal with AI. Yeah. Thanks, mate.\n\nBye. 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Frank didn't recognize the caller and politely apologized before the call ended."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew? Thanks, Andrew.","start_word":1,"end_word":19,"intents":[{"intent":"Record name","confidence_score":0.14893909},{"intent":"Use phone call","confidence_score":0.0018349029}]},{"text":"It's Andrew from Vigilance AI. Frank, have I caught you in a bad time? Where from?","start_word":29,"end_word":44,"intents":[{"intent":"Confirm presence","confidence_score":0.006684891},{"intent":"Confirm identity","confidence_score":0.013465545}]},{"text":"a few We months ago, if you haven't, remember. man. I think you've got the wrong person. I don't deal with AI. Yeah.","start_word":54,"end_word":76,"intents":[{"intent":"Request no specific topic","confidence_score":0.0000026279533}]},{"text":"I think you've got the wrong person. I don't deal with AI. Yeah.","start_word":64,"end_word":76,"intents":[{"intent":"Express frustration","confidence_score":0.06781475}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew? Thanks, Andrew. Please stay on the Hello. Frank speaking. Oh, hi, Frank. It's Andrew from Vigilance AI.","start_word":0,"end_word":33,"sentiment":"neutral","sentiment_score":0.03993997722864151},{"text":"Frank, have I caught you in a bad time?","start_word":34,"end_word":42,"sentiment":"negative","sentiment_score":-0.4283239245414734},{"text":"Where from? Oh, Vigilance AI, Frank. We have actually spoken No. a few We months ago, if you haven't, remember.","start_word":43,"end_word":62,"sentiment":"neutral","sentiment_score":-0.20532169938087463},{"text":"man. I think you've got the wrong person. I don't deal with AI.","start_word":63,"end_word":75,"sentiment":"negative","sentiment_score":-0.7101278305053711},{"text":"Yeah. Thanks, mate. Bye. Bye.","start_word":76,"end_word":80,"sentiment":"neutral","sentiment_score":0.1572866439819336}],"average":{"sentiment":"neutral","sentiment_score":-0.16975073380903763}}}}