{"metadata":{"transaction_key":"deprecated","request_id":"019efc1b-2dd2-7151-b296-ed9c839548c4","sha256":"3744cfbf1b499a59f6bff9750087bd0bd1bd3470cbecfed60b2fdbad21bc0dad","created":"2026-06-25T00:08:21.064Z","duration":4.1759377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":19},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You're forwarded to voice mail. The person you're trying to reach is not","confidence":1.0,"words":[{"word":"you're","start":0.08,"end":0.32,"confidence":0.9379883,"punctuated_word":"You're","sentiment":"negative","sentiment_score":-0.8696402907371521},{"word":"forwarded","start":0.39999998,"end":0.88,"confidence":0.8154297,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.9015546441078186},{"word":"to","start":0.88,"end":1.12,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.886928379535675},{"word":"voice","start":1.12,"end":1.36,"confidence":0.9980469,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.8844348192214966},{"word":"mail","start":1.36,"end":1.86,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8693244457244873},{"word":"the","start":2.08,"end":2.32,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8974009156227112},{"word":"person","start":2.32,"end":2.6399999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8919159770011902},{"word":"you're","start":2.6399999,"end":2.96,"confidence":0.9946289,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8995152711868286},{"word":"trying","start":2.96,"end":3.1999998,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.923181176185608},{"word":"to","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9151565432548524},{"word":"reach","start":3.36,"end":3.6,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.9252145886421204},{"word":"is","start":3.6,"end":3.76,"confidence":0.99902344,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9109013080596924},{"word":"not","start":3.76,"end":4.1759377,"confidence":0.9970703,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.472235769033432}],"paragraphs":{"transcript":"\nYou're forwarded to voice mail. The person you're trying to reach is not","paragraphs":[{"sentences":[{"text":"You're forwarded to voice mail.","start":0.08,"end":1.86,"sentiment":"negative","sentiment_score":-0.882376515865326},{"text":"The person you're trying to reach is not","start":2.08,"end":4.1759377,"sentiment":"negative","sentiment_score":-0.8544401936233044}],"sentiment":"negative","sentiment_score":-0.8651849329471588,"num_words":13,"start":0.08,"end":4.1759377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You're forwarded to voice mail. The person you're trying to reach is not","paragraphs":[{"sentences":[{"text":"You're forwarded to voice mail.","start":0.08,"end":1.86,"sentiment":"negative","sentiment_score":-0.882376515865326},{"text":"The person you're trying to reach is not","start":2.08,"end":4.1759377,"sentiment":"negative","sentiment_score":-0.8544401936233044}],"sentiment":"negative","sentiment_score":-0.8651849329471588,"channel":1,"num_words":13,"start":0.08,"end":4.1759377}]},"summary":{"result":"success","short":"You're forwarded to voice mail. The person you're trying to reach is not"},"intents":{"segments":[{"text":"You're forwarded to voice mail.","start_word":1,"end_word":5,"intents":[{"intent":"Identify caller","confidence_score":0.00262104}]}]},"sentiments":{"segments":[{"text":"You're forwarded to voice mail. The person you're trying to reach is not","start_word":0,"end_word":12,"sentiment":"negative","sentiment_score":-0.8948293924331665}],"average":{"sentiment":"negative","sentiment_score":-0.8948293987073397}}}}