{"metadata":{"transaction_key":"deprecated","request_id":"019fa0b0-9c59-74f0-8db2-68c7f5590965","sha256":"533ce3e84012e1417e5940a00da2b25c2bda39caf8f75c9021f7c01acb78b554","created":"2026-07-26T23:09:17.907Z","duration":13.103937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":32,"output_tokens":32},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":32,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text.","confidence":1.0,"words":[{"word":"you","start":0.16,"end":0.32,"confidence":0.95703125,"punctuated_word":"You","sentiment":"negative","sentiment_score":-0.7942438721656799},{"word":"have","start":0.32,"end":0.48,"confidence":0.99902344,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.7837189435958862},{"word":"called","start":0.48,"end":0.79999995,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.8440440893173218},{"word":"is","start":0.79999995,"end":1.04,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8516317009925842},{"word":"not","start":1.04,"end":1.28,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8466536998748779},{"word":"available","start":1.28,"end":1.78,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.823926568031311},{"word":"please","start":2.24,"end":2.6399999,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6846408843994141},{"word":"leave","start":2.6399999,"end":2.8799999,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5455087423324585},{"word":"a","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6030811071395874},{"word":"short","start":3.04,"end":3.4399998,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.46628499031066895},{"word":"ten","start":3.4399998,"end":3.84,"confidence":0.9716797,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.6131616234779358},{"word":"second","start":3.84,"end":4.24,"confidence":0.9892578,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.6312404274940491},{"word":"message","start":4.24,"end":4.72,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.634392261505127},{"word":"after","start":4.72,"end":4.96,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.4068544209003449},{"word":"the","start":4.96,"end":5.12,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5582640171051025},{"word":"tone","start":5.12,"end":5.52,"confidence":0.95581055,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.5035707354545593},{"word":"and","start":5.52,"end":5.68,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.5556061863899231},{"word":"we'll","start":5.68,"end":5.92,"confidence":0.9995117,"punctuated_word":"we'll","sentiment":"negative","sentiment_score":-0.5290582180023193},{"word":"send","start":5.92,"end":6.08,"confidence":1.0,"punctuated_word":"send","sentiment":"negative","sentiment_score":-0.4390163123607635},{"word":"the","start":6.08,"end":6.24,"confidence":0.63623047,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4504918158054352},{"word":"message","start":6.24,"end":6.56,"confidence":0.9970703,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.3601129651069641},{"word":"as","start":6.56,"end":6.7999997,"confidence":0.9980469,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.4166629016399383},{"word":"a","start":6.7999997,"end":6.8799996,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4952651858329773},{"word":"text","start":6.8799996,"end":7.3799996,"confidence":1.0,"punctuated_word":"text.","sentiment":"neutral","sentiment_score":-0.2940688133239746}],"paragraphs":{"transcript":"\nYou have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text.","paragraphs":[{"sentences":[{"text":"You have called is not available.","start":0.16,"end":1.78,"sentiment":"negative","sentiment_score":-0.8240364789962769},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start":2.24,"end":7.3799996,"sentiment":"negative","sentiment_score":-0.5104045338100858}],"sentiment":"negative","sentiment_score":-0.5888125201066335,"num_words":24,"start":0.16,"end":7.3799996}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text.","paragraphs":[{"sentences":[{"text":"You have called is not available.","start":0.16,"end":1.78,"sentiment":"negative","sentiment_score":-0.8240364789962769},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start":2.24,"end":7.3799996,"sentiment":"negative","sentiment_score":-0.5104045338100858}],"sentiment":"negative","sentiment_score":-0.5888125201066335,"channel":1,"num_words":24,"start":0.16,"end":7.3799996}]},"summary":{"result":"success","short":"You have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text."},"intents":{"segments":[{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start_word":6,"end_word":23,"intents":[{"intent":"Leave message","confidence_score":0.4285377}]}]},"sentiments":{"segments":[{"text":"You have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text.","start_word":0,"end_word":23,"sentiment":"negative","sentiment_score":-0.5876250267028809}],"average":{"sentiment":"negative","sentiment_score":-0.5876250267028809}}}}