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services.","start":50.945,"end":56.485,"sentiment":"neutral","sentiment_score":0.2214324011614448}],"sentiment":"neutral","sentiment_score":0.1402817049196788,"channel":0,"num_words":35,"start":46.465,"end":56.485},{"sentences":[{"text":"Okay.","start":57.2,"end":57.600002,"sentiment":"neutral","sentiment_score":-0.022941581904888153},{"text":"I've","start":57.600002,"end":57.84,"sentiment":"neutral","sentiment_score":-0.0651283860206604}],"sentiment":"neutral","sentiment_score":-0.04403498396277428,"channel":1,"num_words":2,"start":57.2,"end":57.84},{"sentences":[{"text":"So","start":57.82,"end":58.22,"sentiment":"neutral","sentiment_score":-0.07979435473680496}],"sentiment":"neutral","sentiment_score":-0.07979435473680496,"channel":0,"num_words":1,"start":57.82,"end":58.22},{"sentences":[{"text":"already put","start":57.84,"end":58.4,"sentiment":"neutral","sentiment_score":-0.10363583266735077}],"sentiment":"neutral","sentiment_score":-0.10363583266735077,"channel":1,"num_words":2,"start":57.84,"end":58.4},{"sentences":[{"text":"if you're","start":58.22,"end":58.7,"sentiment":"neutral","sentiment_score":-0.10570043325424194}],"sentiment":"neutral","sentiment_score":-0.10570043325424194,"channel":0,"num_words":2,"start":58.22,"end":58.7},{"sentences":[{"text":"you to client,","start":58.4,"end":59.04,"sentiment":"neutral","sentiment_score":-0.09884179880221684}],"sentiment":"neutral","sentiment_score":-0.09884179880221684,"channel":1,"num_words":3,"start":58.4,"end":59.04},{"sentences":[{"text":"not...","start":58.7,"end":59.2,"sentiment":"neutral","sentiment_score":-0.11855366826057434}],"sentiment":"neutral","sentiment_score":-0.11855366826057434,"channel":0,"num_words":1,"start":58.7,"end":59.2},{"sentences":[{"text":"so I'd like to end the call there if you'd like to remove me from your contact list, please.","start":59.04,"end":63.14,"sentiment":"neutral","sentiment_score":-0.21789350360631943}],"sentiment":"neutral","sentiment_score":-0.21789350360631943,"channel":1,"num_words":19,"start":59.04,"end":63.14},{"sentences":[{"text":"Okay then.","start":66.94,"end":67.66,"sentiment":"neutral","sentiment_score":-0.008148737251758575},{"text":"I'll make a note.","start":67.66,"end":68.72,"sentiment":"neutral","sentiment_score":0.01173361821565777}],"sentiment":"neutral","sentiment_score":0.0051061663931856556,"channel":0,"num_words":6,"start":66.94,"end":68.72}]},"summary":{"result":"success","short":"Mary fromakumance AI calls Nick to offer a free demo of their AI-powered MDR platform. Nick is not available at the moment but agrees to a demo on October 15th. Mary apologizes for not being able to make it and asks Nick to remove her from his contact list."},"intents":{"segments":[{"text":"The reason we call you, Nick, because our CTO would love to have a quick demo with you just to introduce about our company. And we're just checking and hoping you do have an open schedule by next month.","start_word":37,"end_word":75,"intents":[{"intent":"Schedule demo","confidence_score":0.29661518}]},{"text":"this stage, I'd like to politely decline. I see.","start_word":101,"end_word":109,"intents":[{"intent":"De decline call","confidence_score":0.00074063556}]},{"text":"I've So already put if you're you to client, not... so I'd like to end the call there if you'd like to remove me from your contact list, please. Okay then.","start_word":144,"end_word":174,"intents":[{"intent":"Remove from contact list","confidence_score":0.8273032}]}]},"sentiments":{"segments":[{"text":"Anything, speaking? Yes. Hi.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.11413712799549104},{"text":"Good afternoon. Nick, this is Mary, and I'm calling from Vigilance AI. I hope you're doing well.","start_word":4,"end_word":20,"sentiment":"positive","sentiment_score":0.4728102087974548},{"text":"Yep.","start_word":21,"end_word":21,"sentiment":"neutral","sentiment_score":0.29242783784866333},{"text":"You're fine.","start_word":22,"end_word":23,"sentiment":"positive","sentiment_score":0.4075393676757813},{"text":"Nick, we are a cybersecurity company that runs an AI powered MDR platform.","start_word":24,"end_word":36,"sentiment":"neutral","sentiment_score":0.2143702208995819},{"text":"The reason we call you, Nick, because our CTO would love to have a quick demo with you just to introduce about our company.","start_word":37,"end_word":60,"sentiment":"positive","sentiment_score":0.4127003848552704},{"text":"And we're just checking and hoping you do have an open schedule by next month. Looking at on the October 15, would you be available? Yeah. Look. Sorry.","start_word":61,"end_word":88,"sentiment":"neutral","sentiment_score":0.11324578523635864},{"text":"I I really don't have capacity to do that.","start_word":89,"end_word":97,"sentiment":"negative","sentiment_score":-0.4056553244590759},{"text":"So at Mhmm.","start_word":98,"end_word":100,"sentiment":"neutral","sentiment_score":-0.2063574492931366},{"text":"this stage, I'd like to politely decline.","start_word":101,"end_word":107,"sentiment":"negative","sentiment_score":-0.3803723454475403},{"text":"I see. I understand. But nothing to worry, Nick, because this is just a free pilot. So all we need is just fifteen minutes of your time to provide you the value of our services. Okay. I've So already put if you're you to client, not... so I'd like to end the call there if you'd like to remove me from your contact list, please. Okay then. I'll make a note.","start_word":108,"end_word":178,"sentiment":"neutral","sentiment_score":-0.01880412176251411}],"average":{"sentiment":"neutral","sentiment_score":0.09350125620684284}}}}