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you.","start":46.565,"end":47.045,"sentiment":"positive","sentiment_score":0.44558313488960266}],"sentiment":"positive","sentiment_score":0.41139793395996094,"channel":0,"num_words":3,"start":46.005,"end":47.045},{"sentences":[{"text":"Tada.","start":46.990936,"end":47.490936,"sentiment":"neutral","sentiment_score":0.29458996653556824}],"sentiment":"neutral","sentiment_score":0.29458996653556824,"channel":1,"num_words":1,"start":46.990936,"end":47.490936},{"sentences":[{"text":"Bye.","start":47.045,"end":47.545,"sentiment":"neutral","sentiment_score":0.22840282320976257}],"sentiment":"neutral","sentiment_score":0.22840282320976257,"channel":0,"num_words":1,"start":47.045,"end":47.545},{"sentences":[{"text":"Bye.","start":47.550934,"end":48.050934,"sentiment":"neutral","sentiment_score":0.11904174834489822}],"sentiment":"neutral","sentiment_score":0.11904174834489822,"channel":1,"num_words":1,"start":47.550934,"end":48.050934}]},"summary":{"result":"success","short":"The customer, Ross, calls the representative, Peter, from Techcom Systems regarding a data demo. There is a change in the proposed timing, but they agree to meet the next day at 4 PM. Ross confirms the new time and mentions that he will send a reminder. They end the call politely."},"intents":{"segments":[{"text":"We'll revise and send you again. Okay?","start_word":110,"end_word":116,"intents":[{"intent":"Reschedule meeting","confidence_score":0.03548805}]}]},"sentiments":{"segments":[{"text":"Hi, Peter. I can't Hello, Hello? Peter? Hey. Hi, Hello? Peter. It's Ross. How are you doing, ma'am? Who's who's this? Sorry? Peter, it's Ross from Techcom Systems regarding so far some data demo. We booked Oh, in okay. tomorrow. Right? Wednesday? Yep. So, actually, there's a change in the proposed timing. Like, Justin is not available from so far. So would it be fine if you do, like, before 11AM or maybe after 03:30PM tomorrow? Yeah. That should be fine. Or maybe or What maybe time after could three you thirty. after 03:30? So Mhmm. four is fine for you? That Four should be PM? okay. Alright. No worries. We'll revise and send you again. Okay? Okay.","start_word":0,"end_word":117,"sentiment":"neutral","sentiment_score":0.022367466241121292},{"text":"Thank you. Yep. See you.","start_word":118,"end_word":122,"sentiment":"positive","sentiment_score":0.44436943531036377},{"text":"Tada. Bye. Bye.","start_word":123,"end_word":125,"sentiment":"neutral","sentiment_score":0.23397593200206757}],"average":{"sentiment":"neutral","sentiment_score":0.05039638591603645}}}}