{"metadata":{"transaction_key":"deprecated","request_id":"019ef764-dbaf-7a90-96a6-401eea939867","sha256":"9477bb3683051363386b01407d74fdd966f7185043422dff5a9d42de0c2cddd2","created":"2026-06-24T02:10:43.429Z","duration":6.2639375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":14,"output_tokens":14},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":14,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You have called Shane Cook, CEO of Glenview Health. Please","confidence":0.9243164,"words":[{"word":"you","start":2.0,"end":2.24,"confidence":0.99316406,"punctuated_word":"You","sentiment":"negative","sentiment_score":-0.5119262933731079},{"word":"have","start":2.24,"end":2.48,"confidence":0.9243164,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.4662867486476898},{"word":"called","start":2.48,"end":2.8,"confidence":0.9970703,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.5818939208984375},{"word":"shane","start":2.8,"end":3.04,"confidence":0.73291016,"punctuated_word":"Shane","sentiment":"negative","sentiment_score":-0.3472316861152649},{"word":"cook","start":3.04,"end":3.52,"confidence":0.84472656,"punctuated_word":"Cook,","sentiment":"negative","sentiment_score":-0.4952217638492584},{"word":"ceo","start":3.52,"end":4.02,"confidence":0.99902344,"punctuated_word":"CEO","sentiment":"neutral","sentiment_score":-0.29536014795303345},{"word":"of","start":4.24,"end":4.4,"confidence":0.76953125,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.35993435978889465},{"word":"glenview","start":4.4,"end":4.7999997,"confidence":0.64990234,"punctuated_word":"Glenview","sentiment":"neutral","sentiment_score":-0.11085141450166702},{"word":"health","start":4.7999997,"end":5.2999997,"confidence":0.9301758,"punctuated_word":"Health.","sentiment":"neutral","sentiment_score":-0.32105374336242676},{"word":"please","start":5.8399997,"end":6.2639375,"confidence":0.91015625,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.2439533770084381}],"paragraphs":{"transcript":"\nYou have called Shane Cook, CEO of Glenview Health. Please","paragraphs":[{"sentences":[{"text":"You have called Shane Cook, CEO of Glenview Health.","start":2.0,"end":5.2999997,"sentiment":"negative","sentiment_score":-0.38775111983219784},{"text":"Please","start":5.8399997,"end":6.2639375,"sentiment":"neutral","sentiment_score":-0.2439533770084381}],"sentiment":"negative","sentiment_score":-0.3733713455498219,"num_words":10,"start":2.0,"end":6.2639375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You have called Shane Cook, CEO of Glenview Health. Please","paragraphs":[{"sentences":[{"text":"You have called Shane Cook, CEO of Glenview Health.","start":2.0,"end":5.2999997,"sentiment":"negative","sentiment_score":-0.38775111983219784},{"text":"Please","start":5.8399997,"end":6.2639375,"sentiment":"neutral","sentiment_score":-0.2439533770084381}],"sentiment":"negative","sentiment_score":-0.3733713455498219,"channel":1,"num_words":10,"start":2.0,"end":6.2639375}]},"summary":{"result":"success","short":"You have called Shane Cook, CEO of Glenview Health. Please"},"intents":{"segments":[{"text":"You have called Shane Cook, CEO of Glenview Health.","start_word":1,"end_word":9,"intents":[{"intent":"Request call back","confidence_score":0.070951395}]}]},"sentiments":{"segments":[{"text":"You have called Shane Cook, CEO of Glenview Health. Please","start_word":0,"end_word":9,"sentiment":"negative","sentiment_score":-0.3743821680545807}],"average":{"sentiment":"negative","sentiment_score":-0.3743821552821568}}}}