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My name is Mary, and I'm calling from Airtel account department following you up regarding your account of a specific amount of $3.08 that you inquired yesterday. I just need to discuss it further to you so that... For further information. And, also, if you need further assist...\n\nIf you receive this message, please don't have you to call us, and I'll be more than happy to assist. Thank you, and looking forward speaking with you soon. Goodbye.","paragraphs":[{"sentences":[{"text":"61447103503 isn't available right now.","start":2.24,"end":13.54,"sentiment":"negative","sentiment_score":-0.37452624142169955},{"text":"Please leave a detailed message after the tone.","start":13.705,"end":16.125,"sentiment":"neutral","sentiment_score":-0.19495375454425812},{"text":"When you have finished recording, you may hang up, or press one for more options.","start":16.185,"end":19.965,"sentiment":"neutral","sentiment_score":-0.07724832867582639}],"sentiment":"neutral","sentiment_score":-0.16396379191428423,"channel":1,"num_words":28,"start":2.24,"end":19.965},{"sentences":[{"text":"Hello, Rosemary.","start":21.535,"end":22.435001,"sentiment":"neutral","sentiment_score":0.10857823118567467},{"text":"My name is Mary, and I'm calling from Airtel account department following you up regarding your account of a specific amount of $3.08 that you inquired yesterday.","start":22.735,"end":34.84,"sentiment":"neutral","sentiment_score":0.11186729150789755},{"text":"I just need to discuss it further to you so that...","start":36.26,"end":38.92,"sentiment":"neutral","sentiment_score":-0.019419935447248547},{"text":"For further information.","start":39.3,"end":40.519997,"sentiment":"neutral","sentiment_score":-0.030689298485716183},{"text":"And, also, if you need further assist...","start":40.66,"end":42.495,"sentiment":"neutral","sentiment_score":-0.03240406034248216}],"sentiment":"neutral","sentiment_score":0.05410115450620651,"channel":0,"num_words":50,"start":21.535,"end":42.495},{"sentences":[{"text":"If you receive this message, please don't have you to call us, and I'll be more than happy to assist.","start":42.495,"end":47.555,"sentiment":"neutral","sentiment_score":-0.008272555097937584},{"text":"Thank you, and looking forward speaking with you soon.","start":47.614998,"end":50.515,"sentiment":"positive","sentiment_score":0.6056491600142585},{"text":"Goodbye.","start":50.575,"end":51.075,"sentiment":"neutral","sentiment_score":0.0007259384146891534}],"sentiment":"neutral","sentiment_score":0.17620390921947546,"channel":0,"num_words":30,"start":42.495,"end":51.075}]},"summary":{"result":"success","short":"A representative from Airtel account department named Mary is calling Rosemary to follow up on her request for information about a specific amount of money she inquired about the day before. Mary offers to assist further and asks Rosemary not to call back if she needs further help."},"intents":{"segments":[{"text":"Hello, Rosemary. My name is Mary, and I'm calling from Airtel account department following you up regarding your account of a specific amount of $3.08 that you inquired yesterday. I just need to discuss it further to you so that... For further information.","start_word":28,"end_word":70,"intents":[{"intent":"Discuss account","confidence_score":0.3420948}]},{"text":"And, also, if you need further assist... If you receive this message, please don't have you to call us, and I'll be more than happy to assist. Thank you, and looking forward speaking with you soon. Goodbye.","start_word":71,"end_word":107,"intents":[{"intent":"Provide further information","confidence_score":0.031422917}]},{"text":"Thank you, and looking forward speaking with you soon. Goodbye.","start_word":98,"end_word":107,"intents":[{"intent":"Express gratitude","confidence_score":0.040182717}]}]},"sentiments":{"segments":[{"text":"61447103503 isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press one for more options. Hello, Rosemary. My name is Mary, and I'm calling from Airtel account department following you up regarding your account of a specific amount of $3.08 that you inquired yesterday. I just need to discuss it further to you so that... For further information. And, also, if you need further assist... If you receive this message, please don't have you to call us, and I'll be more than happy to assist.","start_word":0,"end_word":97,"sentiment":"neutral","sentiment_score":-0.028966976329684258},{"text":"Thank you, and looking forward speaking with you soon.","start_word":98,"end_word":106,"sentiment":"positive","sentiment_score":0.5983325242996216},{"text":"Goodbye.","start_word":107,"end_word":107,"sentiment":"neutral","sentiment_score":0.0022972766309976578}],"average":{"sentiment":"neutral","sentiment_score":0.016950354856603286}}}}