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How are you?\n\nChannel 0: Sorry. I missed your call, but did it get answered somewhere else by Daniel?\n\nChannel 1: No. No. It wasn't a I was just calling you back from this morning. I ended up I haven't had much of a chance to jump on and do the phone system stuff.\n\nChannel 0: Yep.\n\nChannel 1: I'm gonna\n\nChannel 0: Okay.\n\nChannel 1: give it a crack tonight and see how I go.\n\nChannel 0: Cool. That's that's all. Yeah. Easy. Let me know how you got it.\n\nChannel 1: Thank you, man. Talk soon.\n\nChannel 0: Alright. Thanks, man. Okay. See\n\nChannel 1: Bye.\n\nChannel 0: you. See you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.5999999,"end":2.1,"sentiment":"neutral","sentiment_score":0.04943700507283211},{"text":"How are you?","start":2.1599998,"end":3.06,"sentiment":"neutral","sentiment_score":0.10372602194547653}],"sentiment":"neutral","sentiment_score":0.09015376772731543,"channel":1,"num_words":4,"start":1.5999999,"end":3.06},{"sentences":[{"text":"Sorry.","start":4.0,"end":4.3199997,"sentiment":"neutral","sentiment_score":-0.1133844256401062},{"text":"I missed your call, but did it get answered somewhere else by Daniel?","start":4.3199997,"end":7.2999997,"sentiment":"neutral","sentiment_score":-0.09310647873924328}],"sentiment":"neutral","sentiment_score":-0.09455490351787635,"channel":0,"num_words":14,"start":4.0,"end":7.2999997},{"sentences":[{"text":"No.","start":7.8399997,"end":8.24,"sentiment":"neutral","sentiment_score":-0.2840123772621155},{"text":"No.","start":8.24,"end":8.559999,"sentiment":"negative","sentiment_score":-0.3399199843406677},{"text":"It wasn't a I was just calling you back from this morning.","start":8.559999,"end":12.34,"sentiment":"neutral","sentiment_score":-0.2757534123957157},{"text":"I ended up I haven't had much of a chance to jump on and do the phone system stuff.","start":12.665,"end":16.605,"sentiment":"negative","sentiment_score":-0.33906685364873784}],"sentiment":"neutral","sentiment_score":-0.31440131908113306,"channel":1,"num_words":33,"start":7.8399997,"end":16.605},{"sentences":[{"text":"Yep.","start":16.635,"end":17.035,"sentiment":"neutral","sentiment_score":0.0040512396954}],"sentiment":"neutral","sentiment_score":0.0040512396954,"channel":0,"num_words":1,"start":16.635,"end":17.035},{"sentences":[{"text":"I'm gonna","start":16.825,"end":17.145,"sentiment":"neutral","sentiment_score":0.033022030256688595}],"sentiment":"neutral","sentiment_score":0.033022030256688595,"channel":1,"num_words":2,"start":16.825,"end":17.145},{"sentences":[{"text":"Okay.","start":17.035,"end":17.535,"sentiment":"neutral","sentiment_score":0.08519186079502106}],"sentiment":"neutral","sentiment_score":0.08519186079502106,"channel":0,"num_words":1,"start":17.035,"end":17.535},{"sentences":[{"text":"give it a crack tonight and see how I go.","start":17.145,"end":19.325,"sentiment":"neutral","sentiment_score":0.1530270092189312}],"sentiment":"neutral","sentiment_score":0.1530270092189312,"channel":1,"num_words":10,"start":17.145,"end":19.325},{"sentences":[{"text":"Cool.","start":19.675,"end":20.075,"sentiment":"positive","sentiment_score":0.3405718207359314},{"text":"That's that's all.","start":20.075,"end":20.795,"sentiment":"neutral","sentiment_score":0.2158150722583135},{"text":"Yeah.","start":20.795,"end":21.035,"sentiment":"neutral","sentiment_score":0.2455926537513733},{"text":"Easy.","start":21.035,"end":21.275,"sentiment":"positive","sentiment_score":0.3632282018661499},{"text":"Let me know how you got it.","start":21.275,"end":22.735,"sentiment":"positive","sentiment_score":0.37380207436425344}],"sentiment":"neutral","sentiment_score":0.32411172412908995,"channel":0,"num_words":13,"start":19.675,"end":22.735},{"sentences":[{"text":"Thank you, man.","start":22.744999,"end":23.545,"sentiment":"positive","sentiment_score":0.619469424088796},{"text":"Talk soon.","start":23.545,"end":24.285,"sentiment":"positive","sentiment_score":0.3792777508497238}],"sentiment":"positive","sentiment_score":0.5233927547931672,"channel":1,"num_words":5,"start":22.744999,"end":24.285},{"sentences":[{"text":"Alright.","start":24.715,"end":25.035,"sentiment":"neutral","sentiment_score":0.3010327219963074},{"text":"Thanks, man.","start":25.035,"end":25.515,"sentiment":"positive","sentiment_score":0.44922640919685364},{"text":"Okay.","start":25.515,"end":25.755001,"sentiment":"neutral","sentiment_score":0.27141255140304565},{"text":"See","start":25.755001,"end":25.994999,"sentiment":"neutral","sentiment_score":0.2736010253429413}],"sentiment":"positive","sentiment_score":0.34889982342720033,"channel":0,"num_words":5,"start":24.715,"end":25.994999},{"sentences":[{"text":"Bye.","start":25.865,"end":26.365,"sentiment":"neutral","sentiment_score":0.2853809595108032}],"sentiment":"neutral","sentiment_score":0.2853809595108032,"channel":1,"num_words":1,"start":25.865,"end":26.365},{"sentences":[{"text":"you.","start":25.994999,"end":26.154999,"sentiment":"neutral","sentiment_score":0.27128422260284424},{"text":"See you.","start":26.154999,"end":26.395,"sentiment":"neutral","sentiment_score":0.27777448296546936},{"text":"Bye.","start":26.395,"end":26.895,"sentiment":"neutral","sentiment_score":0.11453230679035188}],"sentiment":"neutral","sentiment_score":0.2353413738310337,"channel":0,"num_words":4,"start":25.994999,"end":26.895}]},"summary":{"result":"success","short":"The customer is calling back after missing a call from Daniel. They confirm they were just calling back from that morning and discuss updating their phone system. The customer thanks the representative and says they will speak to them soon."},"intents":{"segments":[{"text":"I ended up I haven't had much of a chance to jump on and do the phone system stuff. Yep.","start_word":32,"end_word":51,"intents":[{"intent":"Discuss phone system progress","confidence_score":0.001705712}]}]},"sentiments":{"segments":[{"text":"Hello? How are you? Sorry. I missed your call, but did it get answered somewhere else by Daniel? No.","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":-0.06904388219118118},{"text":"No.","start_word":19,"end_word":19,"sentiment":"negative","sentiment_score":-0.3399199843406677},{"text":"It wasn't a I was just calling you back from this morning.","start_word":20,"end_word":31,"sentiment":"neutral","sentiment_score":-0.27762049436569214},{"text":"I ended up I haven't had much of a chance to jump on and do the phone system stuff.","start_word":32,"end_word":50,"sentiment":"negative","sentiment_score":-0.34306132793426514},{"text":"Yep. I'm gonna Okay. give it a crack tonight and see how I go.","start_word":51,"end_word":64,"sentiment":"neutral","sentiment_score":0.09955501556396484},{"text":"Cool.","start_word":65,"end_word":65,"sentiment":"positive","sentiment_score":0.3405718207359314},{"text":"That's that's all. Yeah.","start_word":66,"end_word":69,"sentiment":"neutral","sentiment_score":0.22369948029518127},{"text":"Easy. Let me know how you got it. Thank you, man. Talk soon.","start_word":70,"end_word":82,"sentiment":"positive","sentiment_score":0.43541568517684937},{"text":"Alright.","start_word":83,"end_word":83,"sentiment":"neutral","sentiment_score":0.3010327219963074},{"text":"Thanks, man.","start_word":84,"end_word":85,"sentiment":"positive","sentiment_score":0.4492264091968536},{"text":"Okay. See Bye. you. See you. Bye.","start_word":86,"end_word":92,"sentiment":"neutral","sentiment_score":0.24963141977787015}],"average":{"sentiment":"neutral","sentiment_score":0.02899526187351772}}}}