{"metadata":{"transaction_key":"deprecated","request_id":"019fb06c-1ba8-7210-914b-9278e75514f5","sha256":"50c0a7bcf497a33d82a56ccfc2ebd853a34d9f565be316eb68f1170228dbee03","created":"2026-07-30T00:28:24.024Z","duration":10.727938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":39},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. I'm call assist by Google recording this call for the person you're trying to reach. Before I try to connect you, can I ask what you're calling about?","confidence":1.0,"words":[{"word":"hi","start":0.32,"end":0.71999997,"confidence":0.99902344,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.053791679441928864},{"word":"i'm","start":0.71999997,"end":1.04,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.026999201625585556},{"word":"call","start":1.04,"end":1.28,"confidence":0.79052734,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.01360476016998291},{"word":"assist","start":1.28,"end":1.5999999,"confidence":0.9892578,"punctuated_word":"assist","sentiment":"neutral","sentiment_score":0.06921055912971497},{"word":"by","start":1.5999999,"end":1.76,"confidence":1.0,"punctuated_word":"by","sentiment":"neutral","sentiment_score":-0.016372233629226685},{"word":"google","start":1.76,"end":2.26,"confidence":1.0,"punctuated_word":"Google","sentiment":"neutral","sentiment_score":0.05464769899845123},{"word":"recording","start":2.32,"end":2.72,"confidence":0.7998047,"punctuated_word":"recording","sentiment":"neutral","sentiment_score":-0.07338088005781174},{"word":"this","start":2.72,"end":2.8799999,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.17388534545898438},{"word":"call","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.10320404171943665},{"word":"for","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.21998371183872223},{"word":"the","start":3.28,"end":3.36,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.14355123043060303},{"word":"person","start":3.36,"end":3.6799998,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":0.047853052616119385},{"word":"you're","start":3.6799998,"end":3.9199998,"confidence":0.9995117,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.26670271158218384},{"word":"trying","start":3.9199998,"end":4.16,"confidence":1.0,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":-0.2003098428249359},{"word":"to","start":4.16,"end":4.24,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1404746174812317},{"word":"reach","start":4.24,"end":4.74,"confidence":1.0,"punctuated_word":"reach.","sentiment":"neutral","sentiment_score":-0.14042997360229492},{"word":"before","start":4.88,"end":5.2799997,"confidence":1.0,"punctuated_word":"Before","sentiment":"negative","sentiment_score":-0.5300455093383789},{"word":"i","start":5.2799997,"end":5.44,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5949099659919739},{"word":"try","start":5.44,"end":5.6,"confidence":0.99902344,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.6509377956390381},{"word":"to","start":5.6,"end":5.7599998,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.6624099612236023},{"word":"connect","start":5.7599998,"end":6.08,"confidence":1.0,"punctuated_word":"connect","sentiment":"negative","sentiment_score":-0.5617416501045227},{"word":"you","start":6.08,"end":6.3199997,"confidence":0.99902344,"punctuated_word":"you,","sentiment":"negative","sentiment_score":-0.6859944462776184},{"word":"can","start":6.3199997,"end":6.48,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.7785070538520813},{"word":"i","start":6.48,"end":6.64,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.7548124194145203},{"word":"ask","start":6.64,"end":6.7999997,"confidence":1.0,"punctuated_word":"ask","sentiment":"negative","sentiment_score":-0.69710773229599},{"word":"what","start":6.7999997,"end":6.96,"confidence":1.0,"punctuated_word":"what","sentiment":"negative","sentiment_score":-0.7098305225372314},{"word":"you're","start":6.96,"end":7.2,"confidence":1.0,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.6783671379089355},{"word":"calling","start":7.2,"end":7.52,"confidence":1.0,"punctuated_word":"calling","sentiment":"negative","sentiment_score":-0.6437480449676514},{"word":"about","start":7.52,"end":8.02,"confidence":1.0,"punctuated_word":"about?","sentiment":"negative","sentiment_score":-0.398445188999176}],"paragraphs":{"transcript":"\nHi. I'm call assist by Google recording this call for the person you're trying to reach. Before I try to connect you, can I ask what you're calling about?","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.053791679441928864},{"text":"I'm call assist by Google recording this call for the person you're trying to reach.","start":0.71999997,"end":4.74,"sentiment":"neutral","sentiment_score":-0.08981248264511427},{"text":"Before I try to connect you, can I ask what you're calling about?","start":4.88,"end":8.02,"sentiment":"negative","sentiment_score":-0.642065956042363}],"sentiment":"neutral","sentiment_score":-0.3324225168546726,"num_words":29,"start":0.32,"end":8.02}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. I'm call assist by Google recording this call for the person you're trying to reach. Before I try to connect you, can I ask what you're calling about?","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.053791679441928864},{"text":"I'm call assist by Google recording this call for the person you're trying to reach.","start":0.71999997,"end":4.74,"sentiment":"neutral","sentiment_score":-0.08981248264511427},{"text":"Before I try to connect you, can I ask what you're calling about?","start":4.88,"end":8.02,"sentiment":"negative","sentiment_score":-0.642065956042363}],"sentiment":"neutral","sentiment_score":-0.3324225168546726,"channel":1,"num_words":29,"start":0.32,"end":8.02}]},"summary":{"result":"success","short":"Hi. I'm call assist by Google recording this call for the person you're trying to reach. Before I try to connect you, can I ask what you're calling about?"},"intents":{"segments":[{"text":"Before I try to connect you, can I ask what you're calling about?","start_word":16,"end_word":28,"intents":[{"intent":"Call caller","confidence_score":0.0036225189}]}]},"sentiments":{"segments":[{"text":"Hi. I'm call assist by Google recording this call for the person you're trying to reach.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":-0.08942898362874985},{"text":"Before I try to connect you, can I ask what you're calling about?","start_word":16,"end_word":28,"sentiment":"negative","sentiment_score":-0.657092273235321}],"average":{"sentiment":"negative","sentiment_score":-0.33687197856414014}}}}