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hi, Tony. It's Andrew from Vigilance AI. Have I caught you in a bad time? Vigilance AI, Tony. Yeah.\n\nI I don't know if you still remember, but we have actually spoken a few months ago. And at the time, you were busy, so I sent you our email with some information about our AI MDR platform. And, Tony, I just wanted to follow-up and see if now might be a better time to schedule a quick demo. Recurring. However, we're we're not trying to replace the one that you already have.\n\nYou know, we just wanted to show you how we compare. That way, you'll have a good way of negotiating once you renew with them. You know? Alright. Well, I certainly still understand that.\n\nWell, tell me, can you give me a or is it possible if you can give me a timeline on when I can contact you back and maybe you decide to, you know, just Alright. Understood. Well, thank you for your time, Tony. You have a great day. Bye bye.","paragraphs":[{"sentences":[{"text":"Oh, hi, Tony.","start":3.1999998,"end":4.24,"sentiment":"neutral","sentiment_score":0.036714078237613045},{"text":"It's Andrew from Vigilance AI.","start":4.24,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.046017474681138995},{"text":"Have I caught you in a bad time?","start":6.3199997,"end":8.58,"sentiment":"neutral","sentiment_score":-0.14563954761251807},{"text":"Vigilance AI, Tony.","start":11.599999,"end":13.219999,"sentiment":"neutral","sentiment_score":0.0008491442228356997},{"text":"Yeah.","start":16.725,"end":17.045,"sentiment":"neutral","sentiment_score":0.0439014807343483}],"sentiment":"neutral","sentiment_score":-0.038921892968937756,"num_words":20,"start":3.1999998,"end":17.045},{"sentences":[{"text":"I I don't know if you still remember, but we have actually spoken a few months ago.","start":17.045,"end":21.224998,"sentiment":"neutral","sentiment_score":0.022651463007444844},{"text":"And at the time, you were busy, so I sent you our email with some information about our AI MDR platform.","start":21.525,"end":28.505,"sentiment":"neutral","sentiment_score":0.09674143755719775},{"text":"And, Tony, I just wanted to follow-up and see if now might be a better time to schedule a quick demo.","start":30.32,"end":35.78,"sentiment":"neutral","sentiment_score":0.1191901866169203},{"text":"Recurring.","start":48.735,"end":49.235,"sentiment":"neutral","sentiment_score":-0.07460802048444748},{"text":"However, we're we're not trying to replace the one that you already have.","start":50.015,"end":53.875,"sentiment":"neutral","sentiment_score":-0.14018099353863642}],"sentiment":"neutral","sentiment_score":0.04140654852460712,"num_words":73,"start":17.045,"end":53.875},{"sentences":[{"text":"You know, we just wanted to show you how we compare.","start":54.495003,"end":57.155,"sentiment":"neutral","sentiment_score":0.06319298747588288},{"text":"That way, you'll have a good way of negotiating once you renew with them.","start":57.295002,"end":62.62,"sentiment":"neutral","sentiment_score":0.07032927285347666},{"text":"You know?","start":62.760002,"end":63.510002,"sentiment":"neutral","sentiment_score":0.004630007781088352},{"text":"Alright.","start":72.035,"end":72.275,"sentiment":"neutral","sentiment_score":0.045682407915592194},{"text":"Well, I certainly still understand that.","start":72.275,"end":74.695,"sentiment":"neutral","sentiment_score":0.03087286837399006}],"sentiment":"neutral","sentiment_score":0.056468009291326296,"num_words":34,"start":54.495003,"end":74.695},{"sentences":[{"text":"Well, tell me, can you give me a or is it possible if you can give me a timeline on when I can contact you back and maybe you decide to, you know, just Alright.","start":75.235,"end":97.77493,"sentiment":"neutral","sentiment_score":0.0183282501197287},{"text":"Understood.","start":97.77493,"end":98.27493,"sentiment":"neutral","sentiment_score":-0.0010300403228029609},{"text":"Well, thank you for your time, Tony.","start":98.41493,"end":100.37494,"sentiment":"positive","sentiment_score":0.39671587305409567},{"text":"You have a great day.","start":100.37494,"end":101.55493,"sentiment":"positive","sentiment_score":0.4800727069377899},{"text":"Bye bye.","start":101.93494,"end":102.674934,"sentiment":"neutral","sentiment_score":0.3192318007349968}],"sentiment":"neutral","sentiment_score":0.12912593922810628,"num_words":50,"start":75.235,"end":102.674934}]}}]},{"alternatives":[{"transcript":"Hello? Tony speaking. From where? Sorry. From Oh, hi. Yep. Yes. Yes. No. So not not at the moment. We have a strategy of our own that we're pulling together, so we're just not in a position yet to be procuring any any other platforms at this stage. Alright? Mhmm. Yeah. Yeah. No. I really yes. No. I definitely appreciate it. And if we ever go to market, then we will put you down for consideration. Okay. Alright. Not a timeline. Not a timeline, but I think it's that we've got you on our radar now. So if and when that time comes, we have your contact details, and we can reach back out to you. Okay? Alright. Thank you. Thank you. 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Tony speaking. From where? Sorry. From Oh, hi.\n\nYep. Yes. Yes. No. So not not at the moment.\n\nWe have a strategy of our own that we're pulling together, so we're just not in a position yet to be procuring any any other platforms at this stage. Alright? Mhmm. Yeah. Yeah.\n\nNo. I really yes. No. I definitely appreciate it. And if we ever go to market, then we will put you down for consideration.\n\nOkay. Alright. Not a timeline. Not a timeline, but I think it's that we've got you on our radar now. So if and when that time comes, we have your contact details, and we can reach back out to you.\n\nOkay? Alright. Thank you. Thank you. 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Tony speaking.\n\nChannel 0: Oh, hi, Tony. It's Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: From where? Sorry. From\n\nChannel 0: Vigilance AI, Tony.\n\nChannel 1: Oh, hi. Yep.\n\nChannel 0: Yeah. I I don't know if you still remember, but we have actually spoken a few months ago. And at the time, you were busy, so I sent you our email with some information\n\nChannel 1: Yes.\n\nChannel 0: about our\n\nChannel 1: Yes.\n\nChannel 0: AI MDR platform. And, Tony, I just wanted to follow-up and see if now might be a better time to schedule a quick demo.\n\nChannel 1: No. So not not at the moment. We have a strategy of our own that we're pulling together, so we're just not in a position yet to be procuring any any other platforms at this stage.\n\nChannel 0: Recurring.\n\nChannel 1: Alright?\n\nChannel 0: However, we're we're not trying to replace the one that you already have.\n\nChannel 1: Mhmm.\n\nChannel 0: You know, we just wanted to show you how we compare. 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you.","start":102.31493,"end":102.79494,"sentiment":"positive","sentiment_score":0.3472822606563568},{"text":"Bye bye.","start":102.79494,"end":103.534935,"sentiment":"neutral","sentiment_score":0.19255981594324112}],"sentiment":"neutral","sentiment_score":0.26992103829979897,"channel":1,"num_words":4,"start":102.31493,"end":103.534935}]},"summary":{"result":"success","short":"An agent fromGenerationance AI named Andrew calls a customer named Tony to follow up on their AI MDR platform. Andrew explains that they are not currently in a position to procure any other platforms and offers to schedule a demo to show how their platform compares to the customer's current platform. The customer asks for a timeline to discuss further if they decide to go to market with the company."},"intents":{"segments":[{"text":"I I don't know if you still remember, but we have actually spoken a few months ago. And at the time, you were busy, so I sent you our email with some information Yes. about our Yes. AI MDR platform. And, Tony, I just wanted to follow-up and see if now might be a better time to schedule a quick demo.","start_word":30,"end_word":90,"intents":[{"intent":"Schedule demo","confidence_score":0.745562}]},{"text":"So not not at the moment. We have a strategy of our own that we're pulling together, so we're just not in a position yet to be procuring any any other platforms at this stage. Recurring.","start_word":92,"end_word":127,"intents":[{"intent":"Discuss platform procurement strategy","confidence_score":0.0022499056}]},{"text":"have a good way of negotiating once you renew with them. Yeah.","start_word":158,"end_word":169,"intents":[{"intent":"Negotiate platform","confidence_score":0.1407434}]},{"text":"No. I definitely appreciate it. And if we ever go to market, then we will put you down for consideration. Alright.","start_word":176,"end_word":196,"intents":[{"intent":"Discuss market consideration","confidence_score":0.08002328}]},{"text":"tell me, can you give me a or is it possible if you can give me a timeline on when I can contact you back and maybe you decide to, Not a you know, timeline. just Not a timeline, but I think it's that we've got you on our radar now. So if and when that time comes, we have your contact details, and we can reach back out to you. Alright.","start_word":206,"end_word":277,"intents":[{"intent":"Ask for timeline for contact details","confidence_score":0.00030137913}]}]},"sentiments":{"segments":[{"text":"Hello? Tony speaking. Oh, hi, Tony. It's Andrew from Vigilance AI. Have I caught you in a bad time? From where? Sorry. From Vigilance AI, Tony. Oh, hi. Yep. Yeah. I I don't know if you still remember, but we have actually spoken a few months ago. And at the time, you were busy, so I sent you our email with some information Yes. about our Yes. AI MDR platform. And, Tony, I just wanted to follow-up and see if now might be a better time to schedule a quick demo. No. So not not at the moment. We have a strategy of our own that we're pulling together, so we're just not in a position yet to be procuring any any other platforms at this stage. Recurring. Alright? However, we're we're not trying to replace the one that you already have. Mhmm. You know, we just wanted to show you how we compare. That way, you'll Yeah. have a good way of negotiating once you renew with them. Yeah. You know? No. I really yes. No. I definitely appreciate it. And if we ever go to market, then we will put you down for consideration. Alright. Well, I certainly Okay. still understand that. Well, Alright. tell me, can you give me a or is it possible if you can give me a timeline on when I can contact you back and maybe you decide to, Not a you know, timeline. just Not a timeline, but I think it's that we've got you on our radar now. So if and when that time comes, we have your contact details, and we can reach back out to you. Alright. Understood. Okay?","start_word":0,"end_word":279,"sentiment":"neutral","sentiment_score":-0.009241774678230286},{"text":"Well, thank you for your time, Tony. You have Alright. a great day. Thank Bye you.","start_word":280,"end_word":295,"sentiment":"positive","sentiment_score":0.4227320849895478},{"text":"bye.","start_word":296,"end_word":296,"sentiment":"neutral","sentiment_score":0.24125365912914276},{"text":"Thank you.","start_word":297,"end_word":298,"sentiment":"positive","sentiment_score":0.347009539604187},{"text":"Bye bye.","start_word":299,"end_word":300,"sentiment":"neutral","sentiment_score":0.2213243693113327}],"average":{"sentiment":"neutral","sentiment_score":0.022274054433442908}}}}