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Alex, is it? Yeah. Alex, Matt White here, mate. Good morning. I spoke to you a little while back about 6 McKittrick Road in Bentley, which is just a side by side, and we had a garage there, and we opened it and blah blah blah. Yeah. Yeah. I sent you an email last week. We went through the process again with Melbourne Water, and we opened up the back of it and the front of it, took the doors off. It still wasn't good enough. They they said we're gonna a flux issue, which is obviously, you know, more about that than me, about saying the footprint of the building is too big and doesn't make any sense to me. But anyway and and then the client's happy to open it up like a carport scenario, but that's fine. But they're saying we definitely need a hydraulic engineer because of the a flux issue no matter what you do. So that's where your expertise comes in, and we need your report and blah blah blah. So, yeah, got no choice. Yeah. The modeling is saying that yeah. Yeah. Well, I'll I'll I'll just propose them as the three posts on the on the boundary, you know, lock an open. Not not that I tried to explain. Yeah. Yeah. That'd be good. Yep. Yeah. Yeah. Yeah. Have a yep. That'll be good. And then just write some timing down, please, mate, as well. Like, we we don't wanna wait six months for a bloody report. Hopefully, we can get it out quick and get it get it back home and keep keep the job moving. That'll be good. Okay. Oh, shit. That long. Yeah. Well, they they they've already looked at this twice, so sure surely, they have that information pretty pretty quickly. Unreal. Unreal. Okay. Yeah. Right. Yeah. Right. Okay. Well, that's that's thanks for letting me know. Yeah. So that that's that's what it is. And, yeah, we'll we'll see. Yeah. Just shoot us out across. See if we can do can you do it today, the quote, or is that okay? Yeah. Okay. Okay. That'll be good, mate. And then, yeah, then we can get this show on the road. That'll be good. Alright. Good on you. Thanks, Alex. Cheers, mate. Appreciate it. Have a good night. See you. Bye. Bye. Bye. 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Alex, is it? Yeah. Alex, Matt White here, mate. Good morning.\n\nI spoke to you a little while back about 6 McKittrick Road in Bentley, which is just a side by side, and we had a garage there, and we opened it and blah blah blah. Yeah. Yeah. I sent you an email last week. We went through the process again with Melbourne Water, and we opened up the back of it and the front of it, took the doors off.\n\nIt still wasn't good enough. They they said we're gonna a flux issue, which is obviously, you know, more about that than me, about saying the footprint of the building is too big and doesn't make any sense to me. But anyway and and then the client's happy to open it up like a carport scenario, but that's fine. But they're saying we definitely need a hydraulic engineer because of the a flux issue no matter what you do. So that's where your expertise comes in, and we need your report and blah blah blah.\n\nSo, yeah, got no choice. Yeah. The modeling is saying that yeah. Yeah. Well, I'll I'll I'll just propose them as the three posts on the on the boundary, you know, lock an open.\n\nNot not that I tried to explain. Yeah. Yeah. That'd be good. Yep.\n\nYeah. Yeah. Yeah. Have a yep. That'll be good.\n\nAnd then just write some timing down, please, mate, as well. Like, we we don't wanna wait six months for a bloody report. Hopefully, we can get it out quick and get it get it back home and keep keep the job moving. That'll be good. Okay.\n\nOh, shit. That long. Yeah. Well, they they they've already looked at this twice, so sure surely, they have that information pretty pretty quickly. Unreal.\n\nUnreal. Okay. Yeah. Right. Yeah.\n\nRight. Okay. Well, that's that's thanks for letting me know. Yeah. So that that's that's what it is.\n\nAnd, yeah, we'll we'll see. Yeah. Just shoot us out across. See if we can do can you do it today, the quote, or is that okay? Yeah.\n\nOkay. Okay. That'll be good, mate. And then, yeah, then we can get this show on the road. That'll be good.\n\nAlright. Good on you. Thanks, Alex. Cheers, mate. Appreciate it.\n\nHave a good night. See you. Bye. Bye. Bye.\n\nBye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":3.04,"end":3.54,"sentiment":"neutral","sentiment_score":0.0020044734701514244},{"text":"Alex, is it?","start":3.76,"end":4.74,"sentiment":"neutral","sentiment_score":0.010020406916737556},{"text":"Yeah.","start":5.68,"end":6.0,"sentiment":"neutral","sentiment_score":0.06043567508459091},{"text":"Alex, Matt White here, mate.","start":6.0,"end":7.62,"sentiment":"neutral","sentiment_score":0.08557611778378486},{"text":"Good morning.","start":7.68,"end":8.34,"sentiment":"positive","sentiment_score":0.36893463134765625}],"sentiment":"neutral","sentiment_score":0.10485426840993266,"num_words":12,"start":3.04,"end":8.34},{"sentences":[{"text":"I spoke to you a little while back about 6 McKittrick Road in Bentley, which is just a side by side, and we had a garage there, and we opened it and blah blah 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that's that's thanks for letting me know.","start":170.18,"end":172.2,"sentiment":"positive","sentiment_score":0.5269207768142223},{"text":"Yeah.","start":173.54,"end":173.93999,"sentiment":"neutral","sentiment_score":0.2439970076084137},{"text":"So that that's that's what it is.","start":173.93999,"end":176.01999,"sentiment":"neutral","sentiment_score":0.23832489337239945}],"sentiment":"positive","sentiment_score":0.35776449657148784,"num_words":18,"start":169.62,"end":176.01999},{"sentences":[{"text":"And, yeah, we'll we'll see.","start":176.01999,"end":179.325,"sentiment":"neutral","sentiment_score":0.11071904897689819},{"text":"Yeah.","start":179.545,"end":179.865,"sentiment":"neutral","sentiment_score":0.09260939061641692},{"text":"Just shoot us out across.","start":179.865,"end":181.225,"sentiment":"neutral","sentiment_score":0.07222056239843369},{"text":"See if we can do can you do it today, the quote, or is that okay?","start":181.225,"end":184.365,"sentiment":"neutral","sentiment_score":0.09165214793756604},{"text":"Yeah.","start":186.985,"end":187.485,"sentiment":"neutral","sentiment_score":-0.008224003948271275}],"sentiment":"neutral","sentiment_score":0.08805420751949507,"num_words":28,"start":176.01999,"end":187.485},{"sentences":[{"text":"Okay.","start":190.65001,"end":191.15001,"sentiment":"neutral","sentiment_score":0.06398940086364746},{"text":"Okay.","start":191.69,"end":192.09,"sentiment":"neutral","sentiment_score":0.22772178053855896},{"text":"That'll be good, mate.","start":192.09,"end":192.97,"sentiment":"positive","sentiment_score":0.5141471028327942},{"text":"And then, yeah, then we can get this show on the road.","start":192.97,"end":197.37001,"sentiment":"positive","sentiment_score":0.34106287111838657},{"text":"That'll be 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night.","start":202.81,"end":203.45,"sentiment":"positive","sentiment_score":0.7857550829648972},{"text":"See you.","start":203.45,"end":203.77,"sentiment":"positive","sentiment_score":0.5974572896957397},{"text":"Bye.","start":203.77,"end":204.09,"sentiment":"neutral","sentiment_score":0.29649195075035095},{"text":"Bye.","start":204.09,"end":204.33,"sentiment":"neutral","sentiment_score":0.13984940946102142},{"text":"Bye.","start":204.33,"end":204.57,"sentiment":"neutral","sentiment_score":0.12074480950832368}],"sentiment":"positive","sentiment_score":0.5438912312189738,"num_words":9,"start":202.81,"end":204.57},{"sentences":[{"text":"Bye.","start":204.57,"end":205.07,"sentiment":"neutral","sentiment_score":-0.1049688160419464}],"sentiment":"neutral","sentiment_score":-0.1049688160419464,"num_words":1,"start":204.57,"end":205.07}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello? Who's speaking?\n\nChannel 1: Yeah. Alex, is it?\n\nChannel 0: Yes.\n\nChannel 1: Yeah. Alex, Matt White here, mate. Good morning. I spoke to you a little while back about 6 McKittrick Road in Bentley, which is\n\nChannel 0: Oh, you did. Yes.\n\nChannel 1: just a side by side, and we had a garage there, and we opened it and blah blah blah. Yeah. Yeah. I sent you an email last week. We went through the process again with Melbourne Water, and\n\nChannel 0: Yes.\n\nChannel 1: we opened up the back of it and the front of it, took the doors off. It still wasn't good enough. They they said we're gonna a flux issue,\n\nChannel 0: Okay.\n\nChannel 1: which is obviously, you know, more about that than me, about\n\nChannel 0: Yep.\n\nChannel 1: saying the footprint of the building is too big and doesn't make any sense to me. But anyway and and then the client's happy to open it up like a carport scenario, but that's fine. But they're saying we definitely need a hydraulic engineer because of the a flux issue no matter what you\n\nChannel 0: Right.\n\nChannel 1: do. So\n\nChannel 0: Yep.\n\nChannel 1: that's where\n\nChannel 0: Okay.\n\nChannel 1: your expertise comes in, and we need your report and blah blah blah. So,\n\nChannel 0: Yeah.\n\nChannel 1: yeah,\n\nChannel 0: The\n\nChannel 1: got\n\nChannel 0: modeling\n\nChannel 1: no choice.\n\nChannel 0: of the report. Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: No worries.\n\nChannel 1: The modeling\n\nChannel 0: So\n\nChannel 1: is saying that yeah.\n\nChannel 0: it I think yeah. From what I mean, look. From what you've given me and what I can see, I'll be able to write a re report. Sorry. Do do a model.\n\nSo I guess the one thing I would say is so we're gonna propose them as carports, aren't we?\n\nChannel 1: Yeah. Well, I'll I'll I'll just propose them as the three posts on the on the boundary, you know, lock an open.\n\nChannel 0: Yeah. Yeah. Great. Yeah. Yeah.\n\nPerfect. Easy.\n\nChannel 1: Not\n\nChannel 0: Yeah.\n\nChannel 1: not that\n\nChannel 0: No worries.\n\nChannel 1: I tried\n\nChannel 0: Well,\n\nChannel 1: to\n\nChannel 0: I'll write\n\nChannel 1: explain.\n\nChannel 0: a quote for you\n\nChannel 1: Yeah.\n\nChannel 0: and\n\nChannel 1: Yeah. That'd\n\nChannel 0: and\n\nChannel 1: be good.\n\nChannel 0: send it through,\n\nChannel 1: Yep.\n\nChannel 0: and then you can have a review and give us a callback.\n\nChannel 1: Yeah. Yeah. Yeah. Have a yep. That'll be good.\n\nAnd then just write some timing down, please, mate, as well. Like, we\n\nChannel 0: Yeah. Absolutely. Yeah.\n\nChannel 1: we don't\n\nChannel 0: Always.\n\nChannel 1: wanna wait\n\nChannel 0: Yeah.\n\nChannel 1: six months for a bloody report. Hopefully, we can get it out quick and get it get it back home and keep keep the job moving. That'll be good.\n\nChannel 0: Yeah. Honestly, the most the longest time is waiting for mail and water to get back to us about the flows that we need to adopt. So typically, they they they\n\nChannel 1: Okay.\n\nChannel 0: take twenty eight days. So, I mean, we built the model\n\nChannel 1: Oh,\n\nChannel 0: whilst\n\nChannel 1: shit.\n\nChannel 0: we're waiting\n\nChannel 1: That long.\n\nChannel 0: for them. So we\n\nChannel 1: Yeah.\n\nChannel 0: we we basically we're typically ready to go as soon as they get us the model. And and to be honest, usually, we're waiting a bit longer for for them\n\nChannel 1: Well,\n\nChannel 0: than\n\nChannel 1: they\n\nChannel 0: it is\n\nChannel 1: they\n\nChannel 0: for\n\nChannel 1: they've\n\nChannel 0: us.\n\nChannel 1: already\n\nChannel 0: But\n\nChannel 1: looked at this twice, so sure surely, they have that information pretty\n\nChannel 0: I mean,\n\nChannel 1: pretty\n\nChannel 0: you'd\n\nChannel 1: quickly.\n\nChannel 0: you'd you'd hope so, but my experience is that that it goes to the bottom of the queue each time,\n\nChannel 1: Unreal.\n\nChannel 0: regardless of it. But but, you know, we\n\nChannel 1: Unreal.\n\nChannel 0: we we follow-up and check-in and make sure that they're doing it. So, yeah, we'll we'll\n\nChannel 1: Okay.\n\nChannel 0: we'll try to expedite as much as we can.\n\nChannel 1: Yeah. Right. Yeah. Right. Okay.\n\nWell, that's that's thanks for letting me know. Yeah. So that that's that's what it is. And, yeah, we'll we'll see. Yeah.\n\nJust shoot us out across. See if we can do can you do it today, the quote, or is that okay?\n\nChannel 0: I'll try. I might\n\nChannel 1: Yeah.\n\nChannel 0: it might end up having to be tomorrow, but I'll try to get it out\n\nChannel 1: Okay.\n\nChannel 0: to you today.\n\nChannel 1: Okay. That'll be good, mate. And then, yeah, then we can get this show on the road. That'll be good.\n\nChannel 0: Perfect. Sounds good.\n\nChannel 1: Alright. Good on you. Thanks, Alex.\n\nChannel 0: Alright.\n\nChannel 1: Cheers,\n\nChannel 0: No worries.\n\nChannel 1: mate.\n\nChannel 0: Thank you.\n\nChannel 1: Appreciate it. Have a good night.\n\nChannel 0: Cheers.\n\nChannel 1: See you. Bye.\n\nChannel 0: Bye.\n\nChannel 1: Bye. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.1999999,"end":1.5999999,"sentiment":"neutral","sentiment_score":-0.010948222130537031},{"text":"Who's speaking?","start":1.5999999,"end":2.34,"sentiment":"neutral","sentiment_score":-0.02087004017084837}],"sentiment":"neutral","sentiment_score":-0.01756276749074459,"channel":0,"num_words":3,"start":1.1999999,"end":2.34},{"sentences":[{"text":"Yeah.","start":3.04,"end":3.54,"sentiment":"neutral","sentiment_score":0.0020044734701514244},{"text":"Alex, is 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out","start":187.175,"end":190.69499,"sentiment":"neutral","sentiment_score":-0.02498256675899029}],"sentiment":"neutral","sentiment_score":-0.02498256675899029,"channel":0,"num_words":15,"start":187.175,"end":190.69499},{"sentences":[{"text":"Okay.","start":190.65001,"end":191.15001,"sentiment":"neutral","sentiment_score":0.06398940086364746}],"sentiment":"neutral","sentiment_score":0.06398940086364746,"channel":1,"num_words":1,"start":190.65001,"end":191.15001},{"sentences":[{"text":"to you today.","start":190.69499,"end":191.355,"sentiment":"neutral","sentiment_score":0.10735757897297542}],"sentiment":"neutral","sentiment_score":0.10735757897297542,"channel":0,"num_words":3,"start":190.69499,"end":191.355},{"sentences":[{"text":"Okay.","start":191.69,"end":192.09,"sentiment":"neutral","sentiment_score":0.22772178053855896},{"text":"That'll be good, mate.","start":192.09,"end":192.97,"sentiment":"positive","sentiment_score":0.5141471028327942},{"text":"And then, yeah, then we can get this show on the road.","start":192.97,"end":197.37001,"sentiment":"positive","sentiment_score":0.34106287111838657},{"text":"That'll be good.","start":197.37001,"end":198.35,"sentiment":"positive","sentiment_score":0.5866507887840271}],"sentiment":"positive","sentiment_score":0.4068508505821228,"channel":1,"num_words":20,"start":191.69,"end":198.35},{"sentences":[{"text":"Perfect.","start":197.97499,"end":198.41693,"sentiment":"positive","sentiment_score":0.6935744285583496},{"text":"Sounds good.","start":198.57693,"end":199.31693,"sentiment":"positive","sentiment_score":0.6132780015468597}],"sentiment":"positive","sentiment_score":0.6400434772173563,"channel":0,"num_words":3,"start":197.97499,"end":199.31693},{"sentences":[{"text":"Alright.","start":199.37001,"end":199.69,"sentiment":"positive","sentiment_score":0.4409480094909668},{"text":"Good on you.","start":199.69,"end":200.25,"sentiment":"positive","sentiment_score":0.5705050428708395},{"text":"Thanks, Alex.","start":200.25,"end":201.07,"sentiment":"positive","sentiment_score":0.507952481508255}],"sentiment":"positive","sentiment_score":0.5280613501866659,"channel":1,"num_words":6,"start":199.37001,"end":201.07},{"sentences":[{"text":"Alright.","start":200.89693,"end":201.13693,"sentiment":"neutral","sentiment_score":0.3298910856246948}],"sentiment":"neutral","sentiment_score":0.3298910856246948,"channel":0,"num_words":1,"start":200.89693,"end":201.13693},{"sentences":[{"text":"Cheers,","start":201.13,"end":201.45,"sentiment":"positive","sentiment_score":0.35331687331199646}],"sentiment":"positive","sentiment_score":0.35331687331199646,"channel":1,"num_words":1,"start":201.13,"end":201.45},{"sentences":[{"text":"No worries.","start":201.13693,"end":201.77693,"sentiment":"neutral","sentiment_score":0.2843591719865799}],"sentiment":"neutral","sentiment_score":0.2843591719865799,"channel":0,"num_words":2,"start":201.13693,"end":201.77693},{"sentences":[{"text":"mate.","start":201.45,"end":201.95,"sentiment":"neutral","sentiment_score":0.3108369708061218}],"sentiment":"neutral","sentiment_score":0.3108369708061218,"channel":1,"num_words":1,"start":201.45,"end":201.95},{"sentences":[{"text":"Thank you.","start":201.77693,"end":202.51694,"sentiment":"positive","sentiment_score":0.4134036898612976}],"sentiment":"positive","sentiment_score":0.4134036898612976,"channel":0,"num_words":2,"start":201.77693,"end":202.51694},{"sentences":[{"text":"Appreciate it.","start":202.09,"end":202.81,"sentiment":"positive","sentiment_score":0.8670517206192017},{"text":"Have a good 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you.","start":203.45,"end":203.77,"sentiment":"positive","sentiment_score":0.5974572896957397},{"text":"Bye.","start":203.77,"end":204.09,"sentiment":"neutral","sentiment_score":0.29649195075035095}],"sentiment":"positive","sentiment_score":0.4971355100472768,"channel":1,"num_words":3,"start":203.45,"end":204.09},{"sentences":[{"text":"Bye.","start":203.77693,"end":204.27693,"sentiment":"neutral","sentiment_score":0.1825976669788361}],"sentiment":"neutral","sentiment_score":0.1825976669788361,"channel":0,"num_words":1,"start":203.77693,"end":204.27693},{"sentences":[{"text":"Bye.","start":204.09,"end":204.33,"sentiment":"neutral","sentiment_score":0.13984940946102142},{"text":"Bye.","start":204.33,"end":204.57,"sentiment":"neutral","sentiment_score":0.12074480950832368},{"text":"Bye.","start":204.57,"end":205.07,"sentiment":"neutral","sentiment_score":-0.1049688160419464}],"sentiment":"neutral","sentiment_score":0.051875134309132896,"channel":1,"num_words":3,"start":204.09,"end":205.07}]},"summary":{"result":"success","short":"The customer, Alex, talks to the agent, Matt White, about a potential issue with a garage on Mc-Gotrick Road. They discuss the process of getting the garage opened and propose a proposal for a carport scenario. The agent promises to send a report and follow up with the customer."},"intents":{"segments":[{"text":"I spoke to you a little while back about 6 McKittrick Road in Bentley, which is Oh, you did.","start_word":16,"end_word":34,"intents":[{"intent":"Schedule meeting","confidence_score":0.0014495074}]},{"text":"From what you've given me and what I can see, I'll be able to write a re report. Sorry.","start_word":223,"end_word":241,"intents":[{"intent":"Book re report","confidence_score":0.00012758159},{"intent":"Write re report","confidence_score":0.014596771},{"intent":"Start process","confidence_score":0.0000948062},{"intent":"Write re report","confidence_score":0.16532376}]},{"text":"Well, I'll I'll I'll just propose them as the three posts on the on the boundary, you know, lock an open. Yeah.","start_word":265,"end_word":286,"intents":[{"intent":"Propose three posts","confidence_score":0.05449247}]},{"text":"a quote for you Yeah.","start_word":306,"end_word":310,"intents":[{"intent":"Submit quote","confidence_score":0.0022941008}]},{"text":"and Yeah. That'd and be good. send it through, Yep. and then you can have a review and give us a callback. Yeah.","start_word":311,"end_word":333,"intents":[{"intent":"Review quotes","confidence_score":0.0021574385}]},{"text":"And then just write some timing down, please, mate, as well. Like, we Yeah.","start_word":342,"end_word":355,"intents":[{"intent":"Write timing","confidence_score":0.22844224}]},{"text":"six months for a bloody report. Hopefully, we can get it out quick and get it get it back home and keep keep the job moving. That'll be good.","start_word":364,"end_word":392,"intents":[{"intent":"Keep job moving","confidence_score":0.09402098}]},{"text":"Honestly, the most the longest time is waiting for mail and water to get back to us about the flows that we need to adopt. So typically, they they they Okay. take twenty eight days.","start_word":394,"end_word":428,"intents":[{"intent":"Wait for mail and water","confidence_score":0.03939792}]},{"text":"already But looked at this twice, so sure surely, they have that information pretty I mean, pretty you'd quickly.","start_word":487,"end_word":505,"intents":[{"intent":"Provide information","confidence_score":0.0047500017}]},{"text":"we'll try to expedite as much as we can. Yeah.","start_word":553,"end_word":562,"intents":[{"intent":"Determine expediency","confidence_score":4.7263742e-7}]},{"text":"That'll be good, mate. And then, yeah, then we can get this show on the road. That'll be good.","start_word":635,"end_word":653,"intents":[{"intent":"Schedule show","confidence_score":0.00058105885}]}]},"sentiments":{"segments":[{"text":"Hello? Who's speaking? Yeah. Alex, is it? Yes. Yeah. Alex, Matt White here, mate.","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":0.03682834282517433},{"text":"Good morning.","start_word":14,"end_word":15,"sentiment":"positive","sentiment_score":0.35644984245300293},{"text":"I spoke to you a little while back about 6 McKittrick Road in Bentley, which is Oh, you did. Yes. just a side by side, and we had a garage there, and we opened it and blah blah blah. Yeah. Yeah. I sent you an email last week. We went through the process again with Melbourne Water, and Yes. we opened up the back of it and the front of it, took the doors off.","start_word":16,"end_word":90,"sentiment":"neutral","sentiment_score":-0.0219420175999403},{"text":"It still wasn't good enough. They they said we're gonna a flux issue, Okay.","start_word":91,"end_word":104,"sentiment":"negative","sentiment_score":-0.5246418714523315},{"text":"which is obviously, you know, more about that than me, about Yep.","start_word":105,"end_word":116,"sentiment":"neutral","sentiment_score":-0.2972431778907776},{"text":"saying the footprint of the building is too big and doesn't make any sense to me.","start_word":117,"end_word":132,"sentiment":"negative","sentiment_score":-0.5047065615653992},{"text":"But anyway and and then the client's happy to open it up like a carport scenario, but that's fine. But they're saying we definitely need a hydraulic engineer because of the a flux issue no matter what you Right. do. So Yep. that's where Okay. your expertise comes in, and we need your report and blah blah blah. So, Yeah. yeah, The got modeling no choice. of the report. Yeah. Yeah. No worries. The modeling So is saying that yeah. it I think yeah. From what I mean, look. From what you've given me and what I can see, I'll be able to write a re report. Sorry. Do do a model. So I guess the one thing I would say is so we're gonna propose them as carports, aren't we? Yeah. Well, I'll I'll I'll just propose them as the three posts on the on the boundary, you know, lock an open. Yeah. Yeah.","start_word":133,"end_word":287,"sentiment":"neutral","sentiment_score":-0.02932250427622949},{"text":"Great.","start_word":288,"end_word":288,"sentiment":"positive","sentiment_score":0.470890611410141},{"text":"Yeah.","start_word":289,"end_word":289,"sentiment":"neutral","sentiment_score":0.3064754605293274},{"text":"Yeah. Perfect. Easy.","start_word":290,"end_word":292,"sentiment":"positive","sentiment_score":0.4683300852775574},{"text":"Not Yeah. not that No worries. I tried Well, to I'll write explain. a quote for you Yeah. and Yeah.","start_word":293,"end_word":312,"sentiment":"neutral","sentiment_score":0.09386955201625824},{"text":"That'd and be good.","start_word":313,"end_word":316,"sentiment":"positive","sentiment_score":0.4249954521656037},{"text":"send it through, Yep. and then you can have a review and give us a callback. Yeah. Yeah. Yeah. Have a yep.","start_word":317,"end_word":338,"sentiment":"neutral","sentiment_score":0.21619834005832672},{"text":"That'll be good.","start_word":339,"end_word":341,"sentiment":"positive","sentiment_score":0.4841997325420379},{"text":"And then just write some timing down, please, mate, as well. Like, we Yeah. Absolutely. Yeah. we don't Always. wanna wait Yeah. six months for a bloody report. Hopefully, we can get it out quick and get it get it back home and keep keep the job moving.","start_word":342,"end_word":389,"sentiment":"neutral","sentiment_score":0.09003695100545883},{"text":"That'll be good.","start_word":390,"end_word":392,"sentiment":"positive","sentiment_score":0.3710978627204895},{"text":"Yeah. Honestly, the most the longest time is waiting for mail and water to get back to us about the flows that we need to adopt. So typically, they they they Okay. take twenty eight days. So, I mean, we built the model Oh, whilst shit. we're waiting That long. for them. So we Yeah. we we basically we're typically ready to go as soon as they get us the model. And and to be honest, usually, we're waiting a bit longer for for them Well, than they it is they for they've us. already But looked at this twice, so sure surely, they have that information pretty I mean, pretty you'd quickly. you'd you'd hope so, but my experience is that that it goes to the bottom of the queue each time, Unreal. regardless of it. But but, you know, we Unreal. we we follow-up and check-in and make sure that they're doing it. So, yeah, we'll we'll Okay. we'll try to expedite as much as we can. Yeah. Right. Yeah. Right. Okay.","start_word":393,"end_word":566,"sentiment":"neutral","sentiment_score":-0.06599108440180619},{"text":"Well, that's that's thanks for letting me know.","start_word":567,"end_word":574,"sentiment":"positive","sentiment_score":0.5094701051712036},{"text":"Yeah. So that that's that's what it is. And, yeah, we'll we'll see. Yeah. Just shoot us out across. See if we can do can you do it today, the quote, or is that okay? I'll try. I might Yeah. it might end up having to be tomorrow, but I'll try to get it out Okay. to you today. Okay.","start_word":575,"end_word":634,"sentiment":"neutral","sentiment_score":0.08594098687171936},{"text":"That'll be good, mate. And then, yeah, then we can get this show on the road. That'll be good. Perfect. Sounds good. Alright. Good on you. Thanks, Alex.","start_word":635,"end_word":662,"sentiment":"positive","sentiment_score":0.4741261899471283},{"text":"Alright. Cheers, No worries. mate.","start_word":663,"end_word":667,"sentiment":"neutral","sentiment_score":0.3214541971683502},{"text":"Thank you. Appreciate it. Have a good night. Cheers. See you.","start_word":668,"end_word":678,"sentiment":"positive","sentiment_score":0.7136696685444225},{"text":"Bye. Bye. Bye. Bye. Bye.","start_word":679,"end_word":683,"sentiment":"neutral","sentiment_score":0.16770891845226288}],"average":{"sentiment":"neutral","sentiment_score":0.036847436150839165}}}}