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So I've just had a conversation with rostering around where will our leave is, and you said not great because there's already now a whole heap of people off over that period. And, of course, if we have anyone who goes, you know, sick or whatever, then we we'll have a problem. Beck's words where could we cover it? Probably. Would it be with the agency? Likely. And then that doesn't allow for anyone else who's sick. So it's not ideal, and I'm conscious she's only been here for one month. Yes. It's a memorial memorial service thing about doing something with the, I think, the grandfather's tombstone. Interview. No. So well, I suppose given where we're at with this, I'm I'm not really keen to approve it. So first day of the leave is the December 14. Last day of leave is the January 6. So so it's pushing four weeks. And memorial service will be held on the December 19. And then the grandfather's life in memory, then it says travel arrangements also require me to take additional time from work to travel to and from Zimbabwe. So she's having a break with it. So yeah. Not ideal. She's given some sort of ticket, which potentially well, allegedly, but this is even the ticket looks it could be legit, but there's no dates on it. There's no there is dates of the flight, but there's no dates of when it was booked or paid for or nothing like that. So maybe it is true that the hyperlink site looked to be correct. Yeah. And I guess what she's done is she's booked the ticket and then said I'm going. Well, that's not ideal either, is it? Yeah. So I think I think the answer is then that we could support her to go to the memorial service or whatever it's called. Yeah. This memorial service, which it'll be held on the December 19, and which is a Saturday. And then we can give her a few more days after that to get back to Perth, but really would like it back on the twenty third, which is alright. So I'm gonna decline this in the portal for now. And if she wants to resubmit it under those guys, the twenty third, and then we can probably approve that. Alrighty. Thanks. 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Quick call. Rejoice Basira, one of the carers, has put in a request for some unpaid leave over Christmas to go back to South Africa. Yeah. So I've just had a conversation with rostering around where will our leave is, and you said not great because there's already now a whole heap of people off over that period.\n\nAnd, of course, if we have anyone who goes, you know, sick or whatever, then we we'll have a problem. Beck's words where could we cover it? Probably. Would it be with the agency? Likely.\n\nAnd then that doesn't allow for anyone else who's sick. So it's not ideal, and I'm conscious she's only been here for one month. Yes. It's a memorial memorial service thing about doing something with the, I think, the grandfather's tombstone. Interview.\n\nNo. So well, I suppose given where we're at with this, I'm I'm not really keen to approve it. So first day of the leave is the December 14. Last day of leave is the January 6. So so it's pushing four weeks.\n\nAnd memorial service will be held on the December 19. And then the grandfather's life in memory, then it says travel arrangements also require me to take additional time from work to travel to and from Zimbabwe. So she's having a break with it. So yeah. Not ideal.\n\nShe's given some sort of ticket, which potentially well, allegedly, but this is even the ticket looks it could be legit, but there's no dates on it. There's no there is dates of the flight, but there's no dates of when it was booked or paid for or nothing like that. So maybe it is true that the hyperlink site looked to be correct. Yeah. And I guess what she's done is she's booked the ticket and then said I'm going.\n\nWell, that's not ideal either, is it? Yeah. So I think I think the answer is then that we could support her to go to the memorial service or whatever it's called. Yeah. This memorial service, which it'll be held on the December 19, and which is a Saturday.\n\nAnd then we can give her a few more days after that to get back to Perth, but really would like it back on the twenty third, which is alright. So I'm gonna decline this in the portal for now. And if she wants to resubmit it under those guys, the twenty third, and then we can probably approve that. Alrighty. Thanks.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.48,"end":2.98,"sentiment":"neutral","sentiment_score":0.06927575916051865},{"text":"Quick call.","start":3.9199998,"end":4.74,"sentiment":"neutral","sentiment_score":0.13218196481466293},{"text":"Rejoice Basira, one of the carers, has put in a request for some unpaid leave over Christmas to go back to South Africa.","start":5.6,"end":13.46,"sentiment":"neutral","sentiment_score":0.12501037622923436},{"text":"Yeah.","start":14.795,"end":15.295,"sentiment":"neutral","sentiment_score":0.009704241529107094},{"text":"So I've just had a conversation with rostering around where will our leave is, and you said not great because there's already now a whole heap of people off over that period.","start":16.475,"end":28.175,"sentiment":"negative","sentiment_score":-0.36572326230816543}],"sentiment":"neutral","sentiment_score":-0.14380613237745682,"num_words":59,"start":2.48,"end":28.175},{"sentences":[{"text":"And, of course, if we have anyone who goes, you know, sick or whatever, then we we'll have a problem.","start":29.119999,"end":34.579998,"sentiment":"neutral","sentiment_score":-0.3186270520091057},{"text":"Beck's words where could we cover it?","start":34.88,"end":36.98,"sentiment":"neutral","sentiment_score":-0.20894840359687805},{"text":"Probably.","start":37.28,"end":37.78,"sentiment":"neutral","sentiment_score":-0.08795516192913055},{"text":"Would it be with the agency?","start":37.84,"end":39.14,"sentiment":"neutral","sentiment_score":-0.08752942954500516},{"text":"Likely.","start":39.92,"end":40.42,"sentiment":"neutral","sentiment_score":-0.13568265736103058}],"sentiment":"neutral","sentiment_score":-0.24525697891201292,"num_words":35,"start":29.119999,"end":40.42},{"sentences":[{"text":"And then that doesn't allow for anyone else who's sick.","start":41.285,"end":44.425,"sentiment":"negative","sentiment_score":-0.37407572120428084},{"text":"So it's not ideal, and I'm conscious she's only been 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Yes. Yep. Uh-huh. Yes. There's some some family thing within her thing. I can't quite remember now. Yeah. Yeah. Yeah. Yeah. And I agree. She's only been here five minutes, but I I don't know whether she knew that was up and coming, but she definitely didn't mention anything on interview. No. But maybe he's not long past. I don't know that either. Okay. Yep. I presume she'll still go anyway. She'll probably leave, but that's okay. December 14. What did you say? January 6. Yeah. Yep. So you want so you want me to tell her that we can't provide it? She's already bought, I think. Yeah. I suppose it's because it's a family close family member. She probably didn't think that would be an issue. She may not even realize it's an issue. Not yet. Yeah. Mhmm. Mhmm. Okay. I won't have that conversation. Yep. Yep. Okay. Alright. Great. Okay. 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Yes. Yep. Uh-huh. Yes.\n\nThere's some some family thing within her thing. I can't quite remember now. Yeah. Yeah. Yeah.\n\nYeah. And I agree. She's only been here five minutes, but I I don't know whether she knew that was up and coming, but she definitely didn't mention anything on interview. No. But maybe he's not long past.\n\nI don't know that either. Okay. Yep. I presume she'll still go anyway. She'll probably leave, but that's okay.\n\nDecember 14. What did you say? January 6. Yeah. Yep.\n\nSo you want so you want me to tell her that we can't provide it? She's already bought, I think. Yeah. I suppose it's because it's a family close family member. She probably didn't think that would be an issue.\n\nShe may not even realize it's an issue. Not yet. Yeah. Mhmm. Mhmm.\n\nOkay. I won't have that conversation. Yep. Yep. Okay.\n\nAlright. Great. Okay. 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0: Hi. Quick call. Rejoice Basira, one of the carers, has put in a request for some unpaid leave over Christmas to\n\nChannel 1: Hi.\n\nChannel 0: go back to South Africa.\n\nChannel 1: Yes.\n\nChannel 0: Yeah. So I've just had a conversation with rostering around where will our leave is, and you said not great because there's already now a whole heap of people off over that period. And,\n\nChannel 1: Yep.\n\nChannel 0: of course, if we have anyone who goes, you know, sick or whatever, then we we'll have a problem. Beck's words where could we cover it? Probably. Would it be with the agency? Likely.\n\nAnd then\n\nChannel 1: Uh-huh.\n\nChannel 0: that doesn't allow for anyone else who's sick. So it's not ideal, and I'm conscious she's only been here for one month.\n\nChannel 1: Yes. There's some some family thing within her thing.\n\nChannel 0: Yes.\n\nChannel 1: I can't\n\nChannel 0: It's\n\nChannel 1: quite\n\nChannel 0: a\n\nChannel 1: remember\n\nChannel 0: memorial\n\nChannel 1: now. Yeah.\n\nChannel 0: memorial service thing about doing something with the, I think, the grandfather's tombstone.\n\nChannel 1: Yeah. Yeah. Yeah. And I agree. She's only been here five minutes, but I I don't know whether she knew that was up and coming, but she definitely didn't mention anything on\n\nChannel 0: Interview.\n\nChannel 1: interview. No.\n\nChannel 0: No.\n\nChannel 1: But maybe\n\nChannel 0: So\n\nChannel 1: he's not long past. I don't know that either.\n\nChannel 0: well, I suppose given where we're at with this, I'm I'm not really keen to approve it.\n\nChannel 1: Okay.\n\nChannel 0: So first day of the leave is the December 14. Last day of leave is the January 6.\n\nChannel 1: Yep.\n\nChannel 0: So\n\nChannel 1: I presume she'll still go anyway. She'll probably leave, but that's okay. December 14. What did you say? January 6.\n\nYeah.\n\nChannel 0: so it's pushing four weeks. And memorial service will be held on the December 19. And then the grandfather's life in memory, then it says travel arrangements also require me to take additional time from work to travel to and from Zimbabwe. So she's having a break with it. So yeah.\n\nNot ideal.\n\nChannel 1: Yep. So you want so you want me to tell her that we can't provide it?\n\nChannel 0: She's given some sort of ticket, which\n\nChannel 1: She's\n\nChannel 0: potentially\n\nChannel 1: already bought, I think. Yeah.\n\nChannel 0: well, allegedly, but this is even the ticket looks it could be legit, but there's no dates on it. There's no there is dates of the flight, but there's no dates of when it was booked or paid for or nothing like that. So maybe it is true that the hyperlink site looked to be correct. Yeah. And I guess what she's done is she's booked the ticket and then said I'm going.\n\nWell, that's not ideal either, is it?\n\nChannel 1: I suppose it's because it's a family close family member. She probably didn't think that would be an issue. She may not even realize it's an issue. Not yet. Yeah.\n\nChannel 0: Yeah. So I think I think the answer is then that we could support her to go to the memorial service or whatever it's called. Yeah. This memorial service, which it'll be held on the December 19,\n\nChannel 1: Mhmm. Mhmm.\n\nChannel 0: and which is a Saturday. And then we can give her a few more days after that to get back to Perth, but really would like it back on the twenty third,\n\nChannel 1: Okay.\n\nChannel 0: which is\n\nChannel 1: I won't have that conversation.\n\nChannel 0: alright. So I'm gonna decline this in the portal for now. And if she wants to resubmit it under those guys,\n\nChannel 1: Yep.\n\nChannel 0: the twenty third,\n\nChannel 1: Yep.\n\nChannel 0: and then we can probably approve that.\n\nChannel 1: Okay. Alright.\n\nChannel 0: Alrighty.\n\nChannel 1: Great. Okay.\n\nChannel 0: Thanks.\n\nChannel 1: Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.48,"end":2.98,"sentiment":"neutral","sentiment_score":0.06927575916051865},{"text":"Quick call.","start":3.9199998,"end":4.74,"sentiment":"neutral","sentiment_score":0.13218196481466293},{"text":"Rejoice Basira, one of the carers, has put in a request for some unpaid leave over Christmas to","start":5.6,"end":11.92,"sentiment":"neutral","sentiment_score":0.13880573378668892}],"sentiment":"neutral","sentiment_score":0.1348639474738212,"channel":0,"num_words":21,"start":2.48,"end":11.92},{"sentences":[{"text":"Hi.","start":11.92,"end":12.42,"sentiment":"neutral","sentiment_score":0.09773075580596924}],"sentiment":"neutral","sentiment_score":0.09773075580596924,"channel":1,"num_words":1,"start":11.92,"end":12.42},{"sentences":[{"text":"go back to South 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think.","start":180.0,"end":181.22,"sentiment":"neutral","sentiment_score":-0.058293105103075504},{"text":"Yeah.","start":181.51999,"end":182.01999,"sentiment":"neutral","sentiment_score":-0.027213502675294876}],"sentiment":"neutral","sentiment_score":-0.05207718461751938,"channel":1,"num_words":5,"start":180.0,"end":182.01999},{"sentences":[{"text":"well, allegedly, but this is even the ticket looks it could be legit, but there's no dates on it.","start":181.76999,"end":187.995,"sentiment":"neutral","sentiment_score":-0.08002792763229656},{"text":"There's no there is dates of the flight, but there's no dates of when it was booked or paid for or nothing like that.","start":188.075,"end":195.935,"sentiment":"neutral","sentiment_score":-0.19235441337029138},{"text":"So maybe it is true that the hyperlink site looked to be correct.","start":198.875,"end":204.26001,"sentiment":"neutral","sentiment_score":-0.024272586004092142},{"text":"Yeah.","start":210.64,"end":211.04001,"sentiment":"neutral","sentiment_score":-0.027120273560285568},{"text":"And I guess what she's done is she's booked the ticket and then said I'm going.","start":211.04001,"end":214.18001,"sentiment":"neutral","sentiment_score":-0.09145483165048063}],"sentiment":"neutral","sentiment_score":-0.10880791430029865,"channel":0,"num_words":73,"start":181.76999,"end":214.18001},{"sentences":[{"text":"Well, that's not ideal either, is it?","start":214.24,"end":217.06,"sentiment":"negative","sentiment_score":-0.5253402548176902}],"sentiment":"negative","sentiment_score":-0.5253402548176902,"channel":0,"num_words":7,"start":214.24,"end":217.06},{"sentences":[{"text":"I suppose it's because it's a family close family member.","start":218.535,"end":221.27501,"sentiment":"negative","sentiment_score":-0.3699803024530411},{"text":"She probably didn't think that would be an issue.","start":221.57501,"end":223.41501,"sentiment":"negative","sentiment_score":-0.49863558676507735},{"text":"She may not even realize it's an issue.","start":223.41501,"end":225.595,"sentiment":"negative","sentiment_score":-0.43501531705260277},{"text":"Not yet.","start":228.21501,"end":228.695,"sentiment":"neutral","sentiment_score":-0.24678239971399307},{"text":"Yeah.","start":228.695,"end":229.195,"sentiment":"neutral","sentiment_score":-0.05126180499792099}],"sentiment":"negative","sentiment_score":-0.4070824148754279,"channel":1,"num_words":30,"start":218.535,"end":229.195},{"sentences":[{"text":"Yeah.","start":234.29,"end":234.79,"sentiment":"neutral","sentiment_score":-0.00022374093532562256},{"text":"So I think I think the answer is then that we could support her to go to the memorial service or whatever it's called.","start":239.89,"end":251.545,"sentiment":"neutral","sentiment_score":0.10600962971026699},{"text":"Yeah.","start":251.545,"end":251.785,"sentiment":"neutral","sentiment_score":0.049509041011333466},{"text":"This memorial service, which it'll be held on the December 19,","start":251.785,"end":255.965,"sentiment":"neutral","sentiment_score":0.04027870195833119}],"sentiment":"neutral","sentiment_score":0.08206978742335294,"channel":0,"num_words":37,"start":234.29,"end":255.965},{"sentences":[{"text":"Mhmm.","start":256.305,"end":256.805,"sentiment":"neutral","sentiment_score":0.009059420786798},{"text":"Mhmm.","start":257.025,"end":257.525,"sentiment":"neutral","sentiment_score":-0.003728516399860382}],"sentiment":"neutral","sentiment_score":0.002665452193468809,"channel":1,"num_words":2,"start":256.305,"end":257.525},{"sentences":[{"text":"and which is a Saturday.","start":257.465,"end":263.25,"sentiment":"neutral","sentiment_score":-0.012831247225403786},{"text":"And then we can give her a few more days after that to get back to Perth, but really would like it back on the twenty third,","start":264.83,"end":273.49,"sentiment":"neutral","sentiment_score":0.006504834319154422}],"sentiment":"neutral","sentiment_score":0.0034835715778172016,"channel":0,"num_words":32,"start":257.465,"end":273.49},{"sentences":[{"text":"Okay.","start":276.405,"end":276.905,"sentiment":"neutral","sentiment_score":-0.08125042170286179}],"sentiment":"neutral","sentiment_score":-0.08125042170286179,"channel":1,"num_words":1,"start":276.405,"end":276.905},{"sentences":[{"text":"which is","start":277.525,"end":278.26498,"sentiment":"neutral","sentiment_score":-0.15355800092220306}],"sentiment":"neutral","sentiment_score":-0.15355800092220306,"channel":0,"num_words":2,"start":277.525,"end":278.26498},{"sentences":[{"text":"I won't have that conversation.","start":277.84497,"end":279.22498,"sentiment":"neutral","sentiment_score":-0.24952241778373718}],"sentiment":"neutral","sentiment_score":-0.24952241778373718,"channel":1,"num_words":5,"start":277.84497,"end":279.22498},{"sentences":[{"text":"alright.","start":280.485,"end":280.985,"sentiment":"neutral","sentiment_score":-0.056967683136463165},{"text":"So I'm gonna decline this in the portal for now.","start":281.04498,"end":284.66498,"sentiment":"neutral","sentiment_score":-0.09947446808218956},{"text":"And if she wants to resubmit it under those guys,","start":284.72498,"end":288.405,"sentiment":"neutral","sentiment_score":0.03644757382571697}],"sentiment":"neutral","sentiment_score":-0.032725553604818526,"channel":0,"num_words":21,"start":280.485,"end":288.405},{"sentences":[{"text":"Yep.","start":288.32498,"end":288.82498,"sentiment":"neutral","sentiment_score":0.03296060487627983}],"sentiment":"neutral","sentiment_score":0.03296060487627983,"channel":1,"num_words":1,"start":288.32498,"end":288.82498},{"sentences":[{"text":"the twenty third,","start":288.405,"end":289.465,"sentiment":"neutral","sentiment_score":0.0645971770087878}],"sentiment":"neutral","sentiment_score":0.0645971770087878,"channel":0,"num_words":3,"start":288.405,"end":289.465},{"sentences":[{"text":"Yep.","start":289.125,"end":289.5,"sentiment":"neutral","sentiment_score":0.07160761207342148}],"sentiment":"neutral","sentiment_score":0.07160761207342148,"channel":1,"num_words":1,"start":289.125,"end":289.5},{"sentences":[{"text":"and then we can probably approve that.","start":290.24,"end":293.06,"sentiment":"neutral","sentiment_score":0.09195974469184875}],"sentiment":"neutral","sentiment_score":0.09195974469184875,"channel":0,"num_words":7,"start":290.24,"end":293.06},{"sentences":[{"text":"Okay.","start":293.42,"end":293.92,"sentiment":"neutral","sentiment_score":0.05655818432569504},{"text":"Alright.","start":293.98,"end":294.48,"sentiment":"neutral","sentiment_score":0.045908790081739426}],"sentiment":"neutral","sentiment_score":0.05123348720371723,"channel":1,"num_words":2,"start":293.42,"end":294.48},{"sentences":[{"text":"Alrighty.","start":295.91998,"end":296.41998,"sentiment":"positive","sentiment_score":0.6014431118965149}],"sentiment":"positive","sentiment_score":0.6014431118965149,"channel":0,"num_words":1,"start":295.91998,"end":296.41998},{"sentences":[{"text":"Great.","start":296.62,"end":297.12,"sentiment":"positive","sentiment_score":0.8577505946159363},{"text":"Okay.","start":297.58,"end":298.08,"sentiment":"positive","sentiment_score":0.689831554889679}],"sentiment":"positive","sentiment_score":0.7737910747528076,"channel":1,"num_words":2,"start":296.62,"end":298.08},{"sentences":[{"text":"Thanks.","start":297.84,"end":298.34,"sentiment":"positive","sentiment_score":0.8183220624923706}],"sentiment":"positive","sentiment_score":0.8183220624923706,"channel":0,"num_words":1,"start":297.84,"end":298.34},{"sentences":[{"text":"Bye.","start":298.3,"end":298.8,"sentiment":"positive","sentiment_score":0.5188524723052979}],"sentiment":"positive","sentiment_score":0.5188524723052979,"channel":1,"num_words":1,"start":298.3,"end":298.8},{"sentences":[{"text":"Bye.","start":298.4,"end":298.9,"sentiment":"neutral","sentiment_score":-0.07805690169334412}],"sentiment":"neutral","sentiment_score":-0.07805690169334412,"channel":0,"num_words":1,"start":298.4,"end":298.9}]},"summary":{"result":"success","short":"The customer and agent discuss the details of a leave in South Africa, including the date, time, and location. The customer is concerned about the possibility of anyone sick and the agent reassures the customer that they can support the family member to attend the memorial service. The agent will decline the customer's request for a new leave ticket and the customer will have more days to resubmit it."},"intents":{"segments":[{"text":"Rejoice Basira, one of the carers, has put in a request for some unpaid leave over Christmas to go Hi. back to South Africa.","start_word":3,"end_word":26,"intents":[{"intent":"Request a call back","confidence_score":0.00007002816}]},{"text":"And memorial service will be held on the December 19. And then the grandfather's life in memory, then it says travel arrangements also require me to take additional time from work to travel to and from Zimbabwe.","start_word":267,"end_word":303,"intents":[{"intent":"Describe traveling arrangements","confidence_score":0.000017084034}]},{"text":"She's given some sort of ticket, which She's potentially already bought, I think.","start_word":330,"end_word":342,"intents":[{"intent":"Inform about ticket issue","confidence_score":0.053133786}]},{"text":"She's given some sort of ticket, which She's potentially already bought, I think. Yeah. well, allegedly, but this is even the ticket looks it could be legit, but there's no dates on it. There's no there is dates of the flight, but there's no dates of when it was booked or paid for or nothing like that. So maybe it is true that the hyperlink site looked to be correct. Yeah.","start_word":330,"end_word":400,"intents":[{"intent":"Decline ticket submission","confidence_score":0.081519425}]},{"text":"So I think I think the answer is then that we could support her to go to the memorial service or whatever it's called. Yeah.","start_word":455,"end_word":479,"intents":[{"intent":"Support granddaughter","confidence_score":0.06210082}]}]},"sentiments":{"segments":[{"text":"Hi. Quick call. Rejoice Basira, one of the carers, has put in a request for some unpaid leave over Christmas to go Hi. back to South Africa. Yes. Yeah.","start_word":0,"end_word":28,"sentiment":"neutral","sentiment_score":0.12771646678447723},{"text":"So I've just had a conversation with rostering around where will our leave is, and you said not great because there's already now a whole heap of people off over that period.","start_word":29,"end_word":60,"sentiment":"negative","sentiment_score":-0.3651183247566223},{"text":"And, Yep. of course, if we have anyone who goes, you know, sick or whatever, then we we'll have a problem. Beck's words where could we cover it? Probably. Would it be with the agency? Likely. And then Uh-huh.","start_word":61,"end_word":99,"sentiment":"neutral","sentiment_score":-0.23163099586963656},{"text":"that doesn't allow for anyone else who's sick. So it's not ideal, and I'm conscious she's only been here for one month.","start_word":100,"end_word":121,"sentiment":"negative","sentiment_score":-0.4584758281707764},{"text":"Yes. There's some some family thing within her thing. Yes. I can't It's quite a remember memorial now. Yeah. memorial service thing about doing something with the, I think, the grandfather's tombstone. Yeah. Yeah. Yeah. And I agree. She's only been here five minutes, but I I don't know whether she knew that was up and coming, but she definitely didn't mention anything on Interview. interview. No. No. But maybe So he's not long past.","start_word":122,"end_word":196,"sentiment":"neutral","sentiment_score":-0.13024064898490906},{"text":"I don't know that either. well, I suppose given where we're at with this, I'm I'm not really keen to approve it.","start_word":197,"end_word":218,"sentiment":"negative","sentiment_score":-0.49681007862091064},{"text":"Okay. So first day of the leave is the December 14. Last day of leave is the January 6. Yep. So I presume she'll still go anyway. She'll probably leave, but that's okay. December 14. What did you say? January 6. Yeah. so it's pushing four weeks. And memorial service will be held on the December 19. And then the grandfather's life in memory, then it says travel arrangements also require me to take additional time from work to travel to and from Zimbabwe. So she's having a break with it.","start_word":219,"end_word":309,"sentiment":"neutral","sentiment_score":-0.08856599966248313},{"text":"So yeah. Not ideal.","start_word":310,"end_word":313,"sentiment":"negative","sentiment_score":-0.49483928084373474},{"text":"Yep. So you want so you want me to tell her that we can't provide it? She's given some sort of ticket, which She's potentially already bought, I think. Yeah. well, allegedly, but this is even the ticket looks it could be legit, but there's no dates on it. There's no there is dates of the flight, but there's no dates of when it was booked or paid for or nothing like that. So maybe it is true that the hyperlink site looked to be correct. Yeah. And I guess what she's done is she's booked the ticket and then said I'm going.","start_word":314,"end_word":416,"sentiment":"neutral","sentiment_score":-0.11651778966188432},{"text":"Well, that's not ideal either, is it? I suppose it's because it's a family close family member. She probably didn't think that would be an issue. She may not even realize it's an issue.","start_word":417,"end_word":450,"sentiment":"negative","sentiment_score":-0.4460062682628632},{"text":"Not yet. Yeah. Yeah. So I think I think the answer is then that we could support her to go to the memorial service or whatever it's called. Yeah. This memorial service, which it'll be held on the December 19, Mhmm. Mhmm. and which is a Saturday. And then we can give her a few more days after that to get back to Perth, but really would like it back on the twenty third, Okay. which is I won't have that conversation. alright. So I'm gonna decline this in the portal for now. And if she wants to resubmit it under those guys, Yep. the twenty third, Yep. and then we can probably approve that. Okay. Alright.","start_word":451,"end_word":567,"sentiment":"neutral","sentiment_score":0.005019667558372021},{"text":"Alrighty. Great. Okay. Thanks. Bye. Bye.","start_word":568,"end_word":573,"sentiment":"positive","sentiment_score":0.6135029792785645}],"average":{"sentiment":"neutral","sentiment_score":-0.13720545531188297}}}}