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But nothing to worry","paragraphs":[{"sentences":[{"text":"Hello?","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.02363881655037403}],"sentiment":"neutral","sentiment_score":0.02363881655037403,"channel":1,"num_words":1,"start":0.64,"end":1.14},{"sentences":[{"text":"Yes.","start":2.32,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.12020082771778108},{"text":"Hi.","start":2.6399999,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.2718237042427063},{"text":"Good afternoon, Paul.","start":3.28,"end":4.58,"sentiment":"positive","sentiment_score":0.41032444437344867}],"sentiment":"neutral","sentiment_score":0.3245995730161667,"channel":0,"num_words":5,"start":2.32,"end":4.58},{"sentences":[{"text":"Yeah.","start":5.44,"end":5.94,"sentiment":"neutral","sentiment_score":0.3181416690349579}],"sentiment":"neutral","sentiment_score":0.3181416690349579,"channel":1,"num_words":1,"start":5.44,"end":5.94},{"sentences":[{"text":"Yeah.","start":6.3999996,"end":6.7999997,"sentiment":"neutral","sentiment_score":0.32526177167892456},{"text":"Paul, good day to you.","start":6.7999997,"end":8.0,"sentiment":"positive","sentiment_score":0.5066368460655213},{"text":"My name is Mary, and I'm calling from Vigilance AI.","start":8.0,"end":11.54,"sentiment":"neutral","sentiment_score":0.19752682000398636},{"text":"We are a managed Genpix security platform.","start":13.205,"end":16.425,"sentiment":"neutral","sentiment_score":0.16563877676214492},{"text":"So we are cybersecurity that investigate and respond to those alerts in minutes around the clock.","start":17.205,"end":22.985,"sentiment":"neutral","sentiment_score":0.18949443381279707}],"sentiment":"neutral","sentiment_score":0.2314127328304144,"channel":0,"num_words":39,"start":6.3999996,"end":22.985},{"sentences":[{"text":"And we're trying to get in touch with you because our CTO would love to have a quick demo just to introduce you about our company.","start":23.845,"end":32.54,"sentiment":"positive","sentiment_score":0.35436161492879575},{"text":"And we're just checking if you do have an open schedule looking at on the October 22.","start":33.64,"end":40.03894,"sentiment":"neutral","sentiment_score":0.140819292734651},{"text":"Would you be available?","start":40.418934,"end":41.558937,"sentiment":"neutral","sentiment_score":0.057213783264160156}],"sentiment":"neutral","sentiment_score":0.2518337254828595,"channel":0,"num_words":47,"start":23.845,"end":41.558937},{"sentences":[{"text":"No.","start":43.40894,"end":43.648937,"sentiment":"negative","sentiment_score":-0.3832806348800659},{"text":"I don't need anything.","start":43.648937,"end":44.52894,"sentiment":"negative","sentiment_score":-0.40487174689769745},{"text":"Thank you.","start":44.52894,"end":45.26894,"sentiment":"neutral","sentiment_score":0.10047487169504166}],"sentiment":"neutral","sentiment_score":-0.25740255415439606,"channel":1,"num_words":7,"start":43.40894,"end":45.26894},{"sentences":[{"text":"I see.","start":47.458935,"end":48.018936,"sentiment":"neutral","sentiment_score":0.06576506048440933},{"text":"I understand.","start":48.018936,"end":48.678936,"sentiment":"neutral","sentiment_score":0.09890658408403397},{"text":"But nothing to worry","start":48.818935,"end":49.823936,"sentiment":"neutral","sentiment_score":0.0752689279615879}],"sentiment":"neutral","sentiment_score":0.07880237512290478,"channel":0,"num_words":8,"start":47.458935,"end":49.823936}]},"summary":{"result":"success","short":"A representative frombound from an AI company called the customer, Paul, to offer a demo of their managed Genpix security platform. The customer did not have a chance to attend the demo, but the representative reassured him that there was nothing to worry about."},"intents":{"segments":[{"text":"Would you be available?","start_word":89,"end_word":92,"intents":[{"intent":"Schedule call","confidence_score":0.021335334}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hi.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.13855445384979248},{"text":"Good afternoon, Paul.","start_word":3,"end_word":5,"sentiment":"positive","sentiment_score":0.40842580795288086},{"text":"Yeah. Yeah.","start_word":6,"end_word":7,"sentiment":"neutral","sentiment_score":0.32170170545578003},{"text":"Paul, good day to you.","start_word":8,"end_word":12,"sentiment":"positive","sentiment_score":0.4847235083580017},{"text":"My name is Mary, and I'm calling from Vigilance AI. We are a managed Genpix security platform. So we are cybersecurity that investigate and respond to those alerts in minutes around the clock.","start_word":13,"end_word":45,"sentiment":"neutral","sentiment_score":0.1863967329263687},{"text":"And we're trying to get in touch with you because our CTO would love to have a quick demo just to introduce you about our company.","start_word":46,"end_word":71,"sentiment":"positive","sentiment_score":0.35178399085998535},{"text":"And we're just checking if you do have an open schedule looking at on the October 22. Would you be available?","start_word":72,"end_word":92,"sentiment":"neutral","sentiment_score":0.12826521694660187},{"text":"No. I don't need anything.","start_word":93,"end_word":97,"sentiment":"negative","sentiment_score":-0.39681220054626465},{"text":"Thank you. I see. I understand. But nothing to worry","start_word":98,"end_word":107,"sentiment":"neutral","sentiment_score":0.0936528816819191}],"average":{"sentiment":"neutral","sentiment_score":0.19059970280895497}}}}