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Yeah. Good day to you. It's Andrew, and I was trying to get a hold of Ferdinand from the IT department. Yeah.\n\nCybersecurity. In regards with cybersecurity? What part of what? That's it. Cybersecurity.\n\nAn AI it's MDR platform, if that's you need more specifics. Vigilance AI. Oh, okay. Okay. Gotcha.\n\nBecause, you know, we have actually spoken a few months, and just wanted to check on them because we sent him an email regarding Vigilance AI. And we just wanted to follow-up if he saw the email and, you know, if it's a better time to schedule a demo for him. Vigilance AI. Carlo. Alright.\n\nThank you, Carlo. Vigilance AI. Hello? We have sent it to cnatividad@brytegroup.net. That's strange.\n\nI sent it a month ago. Oh, I see. Well, I I totally understand that. And, you know, we're we're actually not, we're not expecting you guys to, replace it right away or your current security. But we just wanted to see, you know, if you're open to seeing how we compare.\n\nEven if you'll stay with your current cybersecurity, you will negotiate better at renewal. Okay. Well, I totally understand that, Carlo. Alright. Well, again, I just wanted to maybe speak with you guys if you have a a rate or an available time, maybe next month, if it's possible.\n\nBecause I I know, mid October. Well, Kyla, I'm just going to note that, mate. Yeah. I'm just going to note that and, alright, then maybe we can talk again next in this October. Alright, sir.\n\nWell, well, I just wanna thank you for the time. I you have a great day. Take care.","paragraphs":[{"sentences":[{"text":"Oh, it's okay.","start":25.805,"end":26.705,"sentiment":"neutral","sentiment_score":0.16446212182442346},{"text":"Yeah.","start":26.925,"end":27.404999,"sentiment":"neutral","sentiment_score":0.2987501621246338},{"text":"Good day to you.","start":27.404999,"end":28.545,"sentiment":"positive","sentiment_score":0.49040574580430984},{"text":"It's Andrew, and I was trying to get a hold of Ferdinand from the IT department.","start":28.64,"end":33.94,"sentiment":"neutral","sentiment_score":0.1112632192671299},{"text":"Yeah.","start":37.36,"end":37.76,"sentiment":"neutral","sentiment_score":0.009838322177529337}],"sentiment":"neutral","sentiment_score":0.18175237365067004,"num_words":25,"start":25.805,"end":37.76},{"sentences":[{"text":"Cybersecurity.","start":37.76,"end":38.26,"sentiment":"neutral","sentiment_score":0.003170849522575736},{"text":"In regards with 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One of our agents will be with you shortly. Good morning. Speaking. Sorry. Hello? Yeah. What's in regards to you speaking to him? Sorry? Okay. And what product was that, sir? What product are we are we talking about in terms of cybersecurity? Okay. Yeah. What what what's the platform? What company are you calling from actually, sir? Okay. Okay. Sure. I'm I'm free to talk for a moment now. I won't be for very long, though. Actually, what was the product again, sir? You're you're talking to Carlo, by the way. Mhmm. No. I I don't seem to have received that, sir. Mhmm. Yep. I didn't receive it, sir. Yep. I didn't receive it, unfortunately. Look, I I I do get thousands of emails, and and these things are gonna be a dime a dozen, which I don't take note of. The issue with the the the current layout for our cyber security is and the reason why we don't put it at the forefront is that there's no real requirement for it at this point. So we're not we're not concentrating on that side of things at this time. Mhmm. No. Actually, I know at this point because our cyber security is all held in house. So that are actually managed internally at this point, something that we may move away from later, but at this point, no, we're not we're not we're not entertaining it right now with with other priorities coming at the forefront, of course. No. Look. The earliest availability is gonna be mid October. Mhmm. That will be the earliest opportunity. Pardon? Okay. No problem. Okay. Take care. 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the Bryte Group. One of our agents will be with you shortly. Good morning. Speaking. Sorry.\n\nHello? Yeah. What's in regards to you speaking to him? Sorry? Okay.\n\nAnd what product was that, sir? What product are we are we talking about in terms of cybersecurity? Okay. Yeah. What what what's the platform?\n\nWhat company are you calling from actually, sir? Okay. Okay. Sure. I'm I'm free to talk for a moment now.\n\nI won't be for very long, though. Actually, what was the product again, sir? You're you're talking to Carlo, by the way. Mhmm. No.\n\nI I don't seem to have received that, sir. Mhmm. Yep. I didn't receive it, sir. Yep.\n\nI didn't receive it, unfortunately. Look, I I I do get thousands of emails, and and these things are gonna be a dime a dozen, which I don't take note of. The issue with the the the current layout for our cyber security is and the reason why we don't put it at the forefront is that there's no real requirement for it at this point. So we're not we're not concentrating on that side of things at this time. Mhmm.\n\nNo. Actually, I know at this point because our cyber security is all held in house. So that are actually managed internally at this point, something that we may move away from later, but at this point, no, we're not we're not we're not entertaining it right now with with other priorities coming at the forefront, of course. No. Look.\n\nThe earliest availability is gonna be mid October. Mhmm. That will be the earliest opportunity. Pardon? Okay.\n\nNo problem. Okay. Take care. Bye bye.","paragraphs":[{"sentences":[{"text":"On the Bryte Group.","start":0.08,"end":1.22,"sentiment":"neutral","sentiment_score":0.0618429072201252},{"text":"One of our agents will be with you shortly.","start":1.92,"end":4.26,"sentiment":"neutral","sentiment_score":0.104819532069895},{"text":"Good morning.","start":21.915,"end":22.654999,"sentiment":"neutral","sentiment_score":0.3297111392021179},{"text":"Speaking.","start":23.195,"end":23.695,"sentiment":"neutral","sentiment_score":0.09277135878801346},{"text":"Sorry.","start":24.395,"end":24.895,"sentiment":"neutral","sentiment_score":0.05812650918960571}],"sentiment":"neutral","sentiment_score":0.11770985669949476,"num_words":17,"start":0.08,"end":24.895},{"sentences":[{"text":"Hello?","start":25.595,"end":26.095,"sentiment":"neutral","sentiment_score":0.030574217438697815},{"text":"Yeah.","start":34.37,"end":34.69,"sentiment":"neutral","sentiment_score":0.03364705294370651},{"text":"What's in regards to you speaking to 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One of our agents will be with you shortly. Good morning. Speaking. Sorry.\n\nHello?\n\nChannel 0: Oh, it's okay. Yeah. Good day to you. It's Andrew, and I was trying to get a hold of Ferdinand from the IT department.\n\nChannel 1: Yeah. What's in regards to you speaking to him?\n\nChannel 0: Yeah. Cybersecurity. In regards with cybersecurity?\n\nChannel 1: Sorry? Okay. And what product was that, sir?\n\nChannel 0: What part of what?\n\nChannel 1: What product are we are we talking about in terms of cybersecurity?\n\nChannel 0: That's it. Cybersecurity. An AI it's MDR platform, if that's you need more specifics.\n\nChannel 1: Okay. Yeah. What what what's the platform? What company are you calling from actually, sir?\n\nChannel 0: Vigilance AI.\n\nChannel 1: Okay. Okay. Sure. I'm I'm free to talk for a moment now. I won't be for very long, though.\n\nChannel 0: Oh, okay. Okay. Gotcha. Because, you know, we have actually spoken a few months, and just wanted to check on them because we sent him an email regarding Vigilance AI. And we just wanted to follow-up if he saw the email and, you know, if it's a better time to schedule a demo for him.\n\nChannel 1: Actually, what was the product again, sir? You're\n\nChannel 0: Vigilance\n\nChannel 1: you're talking to Carlo,\n\nChannel 0: AI.\n\nChannel 1: by the way.\n\nChannel 0: Carlo. Alright. Thank you, Carlo. Vigilance AI.\n\nChannel 1: Mhmm.\n\nChannel 0: Hello?\n\nChannel 1: No. I I don't seem to have received that, sir.\n\nChannel 0: We have sent it to cnatividad@brytegroup.net.\n\nChannel 1: Mhmm. Yep. I didn't receive it, sir.\n\nChannel 0: That's strange. I sent it a month ago.\n\nChannel 1: Yep. I didn't receive it, unfortunately. Look, I I I do get thousands of emails, and and these things are gonna be a dime a dozen, which I don't take note of. The issue with the the the current layout for our cyber security is and the reason why we don't put it at the forefront is that there's no real requirement for it at this point. So we're not we're not concentrating on that side of things at this time.\n\nChannel 0: Oh, I see. Well, I I totally understand that. And, you know, we're we're actually not, we're not expecting you guys to, replace it right away or your current security. But we just wanted to see, you\n\nChannel 1: Mhmm.\n\nChannel 0: know, if you're open to seeing how we compare. Even if you'll stay with your current cybersecurity, you will negotiate better at renewal.\n\nChannel 1: No. Actually, I know at this point because our cyber security is all held in house. So that are actually managed internally at this point, something that we may move away from later, but at this point, no, we're not we're not we're not entertaining it right now with with other priorities coming at the forefront, of course.\n\nChannel 0: Okay. Well, I totally understand that, Carlo. Alright. Well, again, I just wanted to maybe speak with you guys if you have a a rate or an available time, maybe next month, if it's possible. Because\n\nChannel 1: No.\n\nChannel 0: I I\n\nChannel 1: Look.\n\nChannel 0: know,\n\nChannel 1: The earliest availability is gonna be mid October.\n\nChannel 0: mid October.\n\nChannel 1: Mhmm.\n\nChannel 0: Well, Kyla,\n\nChannel 1: That will\n\nChannel 0: I'm\n\nChannel 1: be\n\nChannel 0: just\n\nChannel 1: the\n\nChannel 0: going\n\nChannel 1: earliest\n\nChannel 0: to note\n\nChannel 1: opportunity.\n\nChannel 0: that, mate. Yeah.\n\nChannel 1: Pardon?\n\nChannel 0: I'm just going to note that and, alright, then maybe we can talk again next in this October.\n\nChannel 1: Okay. No problem.\n\nChannel 0: Alright, sir. Well, well, I just wanna thank you for the time. I you have a great day.\n\nChannel 1: Okay.\n\nChannel 0: Take care.\n\nChannel 1: Take care. Bye bye.","paragraphs":[{"sentences":[{"text":"On the Bryte Group.","start":0.08,"end":1.22,"sentiment":"neutral","sentiment_score":0.0618429072201252},{"text":"One of our agents will be with you shortly.","start":1.92,"end":4.26,"sentiment":"neutral","sentiment_score":0.104819532069895},{"text":"Good morning.","start":21.915,"end":22.654999,"sentiment":"neutral","sentiment_score":0.3297111392021179},{"text":"Speaking.","start":23.195,"end":23.695,"sentiment":"neutral","sentiment_score":0.09277135878801346},{"text":"Sorry.","start":24.395,"end":24.895,"sentiment":"neutral","sentiment_score":0.05812650918960571}],"sentiment":"neutral","sentiment_score":0.11770985669949476,"channel":1,"num_words":17,"start":0.08,"end":24.895},{"sentences":[{"text":"Hello?","start":25.595,"end":26.095,"sentiment":"neutral","sentiment_score":0.030574217438697815}],"sentiment":"neutral","sentiment_score":0.030574217438697815,"channel":1,"num_words":1,"start":25.595,"end":26.095},{"sentences":[{"text":"Oh, it's okay.","start":25.805,"end":26.705,"sentiment":"neutral","sentiment_score":0.16446212182442346},{"text":"Yeah.","start":26.925,"end":27.404999,"sentiment":"neutral","sentiment_score":0.2987501621246338},{"text":"Good day to you.","start":27.404999,"end":28.545,"sentiment":"positive","sentiment_score":0.49040574580430984},{"text":"It's Andrew, and I was trying to get a hold of Ferdinand from the IT department.","start":28.64,"end":33.94,"sentiment":"neutral","sentiment_score":0.1112632192671299}],"sentiment":"neutral","sentiment_score":0.18891545912871757,"channel":0,"num_words":24,"start":25.805,"end":33.94},{"sentences":[{"text":"Yeah.","start":34.37,"end":34.69,"sentiment":"neutral","sentiment_score":0.03364705294370651},{"text":"What's in regards to you speaking to 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not expecting you guys to, replace it right away or your current security.","start":179.67499,"end":187.61499,"sentiment":"neutral","sentiment_score":-0.13789490397487367},{"text":"But we just wanted to see, you","start":188.33,"end":190.11,"sentiment":"neutral","sentiment_score":0.05450382509401867}],"sentiment":"neutral","sentiment_score":-0.06370224914438016,"channel":0,"num_words":37,"start":177.03499,"end":190.11},{"sentences":[{"text":"Mhmm.","start":190.47,"end":190.97,"sentiment":"neutral","sentiment_score":0.10638174414634705}],"sentiment":"neutral","sentiment_score":0.10638174414634705,"channel":1,"num_words":1,"start":190.47,"end":190.97},{"sentences":[{"text":"know, if you're open to seeing how we compare.","start":190.48999,"end":193.23,"sentiment":"neutral","sentiment_score":0.1431627091434267},{"text":"Even if you'll stay with your current cybersecurity, you will negotiate better at 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note","start":251.52,"end":251.92,"sentiment":"neutral","sentiment_score":0.05377550050616264}],"sentiment":"neutral","sentiment_score":0.05377550050616264,"channel":0,"num_words":2,"start":251.52,"end":251.92},{"sentences":[{"text":"opportunity.","start":251.68999,"end":252.18999,"sentiment":"neutral","sentiment_score":0.04788215458393097}],"sentiment":"neutral","sentiment_score":0.04788215458393097,"channel":1,"num_words":1,"start":251.68999,"end":252.18999},{"sentences":[{"text":"that, mate.","start":251.92,"end":252.66,"sentiment":"neutral","sentiment_score":0.07242348790168762},{"text":"Yeah.","start":253.52,"end":254.0,"sentiment":"neutral","sentiment_score":0.060140810906887054}],"sentiment":"neutral","sentiment_score":0.0683292622367541,"channel":0,"num_words":3,"start":251.92,"end":254.0},{"sentences":[{"text":"Pardon?","start":253.78499,"end":254.28499,"sentiment":"neutral","sentiment_score":0.018782544881105423}],"sentiment":"neutral","sentiment_score":0.018782544881105423,"channel":1,"num_words":1,"start":253.78499,"end":254.28499},{"sentences":[{"text":"I'm just going to note that and, alright, then maybe we can talk again next in this October.","start":254.0,"end":261.70502,"sentiment":"neutral","sentiment_score":0.03731362511300378}],"sentiment":"neutral","sentiment_score":0.03731362511300378,"channel":0,"num_words":18,"start":254.0,"end":261.70502},{"sentences":[{"text":"Okay.","start":262.43893,"end":262.93893,"sentiment":"neutral","sentiment_score":0.09796737134456636},{"text":"No problem.","start":263.87894,"end":264.61893,"sentiment":"neutral","sentiment_score":0.2091146856546402}],"sentiment":"neutral","sentiment_score":0.17206558088461557,"channel":1,"num_words":3,"start":262.43893,"end":264.61893},{"sentences":[{"text":"Alright, sir.","start":264.165,"end":264.805,"sentiment":"neutral","sentiment_score":0.24478758871555328},{"text":"Well, well, I just wanna thank you for the time.","start":264.805,"end":266.725,"sentiment":"positive","sentiment_score":0.5101319342851639},{"text":"I you have a great day.","start":266.725,"end":267.845,"sentiment":"positive","sentiment_score":0.6008788247903188}],"sentiment":"positive","sentiment_score":0.5108981927235922,"channel":0,"num_words":18,"start":264.165,"end":267.845},{"sentences":[{"text":"Okay.","start":267.71893,"end":268.21893,"sentiment":"neutral","sentiment_score":0.1845078319311142}],"sentiment":"neutral","sentiment_score":0.1845078319311142,"channel":1,"num_words":1,"start":267.71893,"end":268.21893},{"sentences":[{"text":"Take care.","start":267.845,"end":268.585,"sentiment":"neutral","sentiment_score":0.2100166603922844}],"sentiment":"neutral","sentiment_score":0.2100166603922844,"channel":0,"num_words":2,"start":267.845,"end":268.585},{"sentences":[{"text":"Take care.","start":268.9189,"end":269.55893,"sentiment":"neutral","sentiment_score":0.19489185512065887},{"text":"Bye bye.","start":269.55893,"end":270.29892,"sentiment":"neutral","sentiment_score":0.040886279195547104}],"sentiment":"neutral","sentiment_score":0.11788906715810299,"channel":1,"num_words":4,"start":268.9189,"end":270.29892}]},"summary":{"result":"success","short":"An agent from the Bryte Group is on the phone with a customer named Carlo from the IT department. Carlo is interested in cybersecurity and AI, but the agent explains that their company is not currently focused on that area. The agent suggests scheduling a demo for mid-October and emphasizes that their company is not interested in replacing their current security."},"intents":{"segments":[{"text":"Because, you know, we have actually spoken a few months, and just wanted to check on them because we sent him an email regarding Vigilance AI. And we just wanted to follow-up if he saw the email and, you know, if it's a better time to schedule a demo for him.","start_word":135,"end_word":185,"intents":[{"intent":"Schedule demo","confidence_score":0.2204427}]},{"text":"Well, I I totally understand that. And, you know, we're we're actually not, we're not expecting you guys to, replace it right away or your current security. But we just wanted to see, you Mhmm. know, if you're open to seeing how we compare. Even if you'll stay with your current cybersecurity, you will negotiate better at renewal. No.","start_word":327,"end_word":385,"intents":[{"intent":"Compare security layout","confidence_score":0.085678205}]},{"text":"Even if you'll stay with your current cybersecurity, you will negotiate better at renewal. No.","start_word":371,"end_word":385,"intents":[{"intent":"Negotiate renewal","confidence_score":0.029047515}]},{"text":"know, The earliest availability is gonna be mid October. mid October.","start_word":483,"end_word":493,"intents":[{"intent":"Discuss availability","confidence_score":0.18917285}]},{"text":"Well, Kyla, That will I'm be just the going earliest to note opportunity. that, mate.","start_word":495,"end_word":509,"intents":[{"intent":"Note opportunity","confidence_score":0.35302424}]}]},"sentiments":{"segments":[{"text":"On the Bryte Group. One of our agents will be with you shortly. Good morning. Speaking. Sorry. Hello? Oh, it's okay. Yeah.","start_word":0,"end_word":21,"sentiment":"neutral","sentiment_score":0.1276765614748001},{"text":"Good day to you.","start_word":22,"end_word":25,"sentiment":"positive","sentiment_score":0.472834199666977},{"text":"It's Andrew, and I was trying to get a hold of Ferdinand from the IT department. Yeah. What's in regards to you speaking to him? Yeah. Cybersecurity. In regards with cybersecurity? Sorry? Okay. And what product was that, sir? What part of what? What product are we are we talking about in terms of cybersecurity? That's it. Cybersecurity. An AI it's MDR platform, if that's you need more specifics. Okay. Yeah. What what what's the platform? What company are you calling from actually, sir? Vigilance AI. Okay. Okay. Sure. I'm I'm free to talk for a moment now. I won't be for very long, though. Oh, okay. Okay. Gotcha. Because, you know, we have actually spoken a few months, and just wanted to check on them because we sent him an email regarding Vigilance AI. And we just wanted to follow-up if he saw the email and, you know, if it's a better time to schedule a demo for him. Actually, what was the product again, sir? You're Vigilance you're talking to Carlo, AI. by the way. Carlo. Alright.","start_word":26,"end_word":204,"sentiment":"neutral","sentiment_score":0.0649920254945755},{"text":"Thank you, Carlo.","start_word":205,"end_word":207,"sentiment":"positive","sentiment_score":0.4209403693675995},{"text":"Vigilance AI. Mhmm. Hello? No. I I don't seem to have received that, sir. We have sent it to cnatividad@brytegroup.net. Mhmm. Yep. I didn't receive it, sir.","start_word":208,"end_word":234,"sentiment":"neutral","sentiment_score":-0.1240914836525917},{"text":"That's strange.","start_word":235,"end_word":236,"sentiment":"negative","sentiment_score":-0.4482233226299286},{"text":"I sent it a month ago. Yep.","start_word":237,"end_word":243,"sentiment":"neutral","sentiment_score":-0.22430333495140076},{"text":"I didn't receive it, unfortunately.","start_word":244,"end_word":248,"sentiment":"negative","sentiment_score":-0.422057032585144},{"text":"Look, I I I do get thousands of emails, and and these things are gonna be a dime a dozen, which I don't take note of.","start_word":249,"end_word":274,"sentiment":"neutral","sentiment_score":-0.19156180322170255},{"text":"The issue with the the the current layout for our cyber security is and the reason why we don't put it at the forefront is that there's no real requirement for it at this point.","start_word":275,"end_word":309,"sentiment":"negative","sentiment_score":-0.3979671597480774},{"text":"So we're not we're not concentrating on that side of things at this time. Oh, I see. Well, I I totally understand that. And, you know, we're we're actually not, we're not expecting you guys to, replace it right away or your current security. But we just wanted to see, you Mhmm. know, if you're open to seeing how we compare. Even if you'll stay with your current cybersecurity, you will negotiate better at renewal. No. Actually, I know at this point because our cyber security is all held in house. So that are actually managed internally at this point, something that we may move away from later, but at this point, no, we're not we're not we're not entertaining it right now with with other priorities coming at the forefront, of course. Okay. Well, I totally understand that, Carlo. Alright. Well, again, I just wanted to maybe speak with you guys if you have a a rate or an available time, maybe next month, if it's possible. Because No. I I Look. know, The earliest availability is gonna be mid October. mid October. Mhmm. Well, Kyla, That will I'm be just the going earliest to note opportunity. that, mate. Yeah. Pardon? I'm just going to note that and, alright, then maybe we can talk again next in this October. Okay. No problem. Alright, sir.","start_word":310,"end_word":534,"sentiment":"neutral","sentiment_score":-0.07207237184047699},{"text":"Well, well, I just wanna thank you for the time. I you have a great day.","start_word":535,"end_word":550,"sentiment":"positive","sentiment_score":0.5436550378799438},{"text":"Okay. Take care. Take care. Bye bye.","start_word":551,"end_word":557,"sentiment":"neutral","sentiment_score":0.17562323808670044}],"average":{"sentiment":"neutral","sentiment_score":-0.024464238038537096}}}}