{"metadata":{"transaction_key":"deprecated","request_id":"019ea9b8-1289-75a3-9d45-36ad06d1239d","sha256":"6ad1ad83fcf1bf6c697e52a14add0c1187268b2926d345cec83e0c8e4c3c6a66","created":"2026-06-09T00:11:14.198Z","duration":4.8959374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"To record your name and reason for calling, I'll see if this person is available.","confidence":1.0,"words":[{"word":"to","start":0.08,"end":0.24,"confidence":0.4580078,"punctuated_word":"To","sentiment":"neutral","sentiment_score":-0.1126667782664299},{"word":"record","start":0.24,"end":0.48,"confidence":1.0,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.15444812178611755},{"word":"your","start":0.48,"end":0.88,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.11076225340366364},{"word":"name","start":0.88,"end":1.04,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.18474112451076508},{"word":"and","start":1.04,"end":1.28,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.15422382950782776},{"word":"reason","start":1.28,"end":1.68,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.23596735298633575},{"word":"for","start":1.68,"end":1.8399999,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.17951834201812744},{"word":"calling","start":1.8399999,"end":2.34,"confidence":0.9975586,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.1978677660226822},{"word":"i'll","start":2.3999999,"end":2.6399999,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.14503267407417297},{"word":"see","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.22452138364315033},{"word":"if","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.15869927406311035},{"word":"this","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.19527436792850497},{"word":"person","start":3.1999998,"end":3.52,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.1893429458141327},{"word":"is","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.12833261489868164},{"word":"available","start":3.76,"end":4.26,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.1264219880104065}],"paragraphs":{"transcript":"\nTo record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"To record your name and reason for calling, I'll see if this person is available.","start":0.08,"end":4.26,"sentiment":"neutral","sentiment_score":-0.16652138779560724}],"sentiment":"neutral","sentiment_score":-0.16652138779560724,"num_words":15,"start":0.08,"end":4.26}]}}]}],"paragraphs":{"transcript":"\nChannel 1: To record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"To record your name and reason for calling, I'll see if this person is available.","start":0.08,"end":4.26,"sentiment":"neutral","sentiment_score":-0.16652138779560724}],"sentiment":"neutral","sentiment_score":-0.16652138779560724,"channel":1,"num_words":15,"start":0.08,"end":4.26}]},"summary":{"result":"success","short":"To record your name and reason for calling, I'll see if this person is available."},"intents":{"segments":[{"text":"To record your name and reason for calling, I'll see if this person is available.","start_word":1,"end_word":15,"intents":[{"intent":"Record caller information","confidence_score":0.24801494}]}]},"sentiments":{"segments":[{"text":"To record your name and reason for calling, I'll see if this person is available.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":-0.16930805146694183}],"average":{"sentiment":"neutral","sentiment_score":-0.16930804252624512}}}}