{"metadata":{"transaction_key":"deprecated","request_id":"01a10a95-bf30-7602-8fac-645922d9c12c","sha256":"a83ef6efac5a572117ff808a791333e8ca30cd797e29997c1109c39db2f61782","created":"2026-10-05T05:42:30.165Z","duration":87.047935,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":318,"output_tokens":72},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":358,"output_tokens":358},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":358,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"Yes. Hi. Good afternoon. Peter, good day to you. This is Mary, and I'm calling from Vigilance AI. You may or you may not remember, Peter. We're trying to get in touch with you a few months ago, and at that time, you were busy. So we tried to send you an email about our company, and this is just a follow-up call to check if there's a vacant schedule with you this month of October. Just a short discussion or demo to introduce about our company. To briefly give you an idea, Vigilance AI is a managed agentic security platform. So our AI agent investigate and responds to those alerts in minutes around the clock. And we're just hoping you do have an open schedule, let's say, on the October 22. Would you be available? Oh, I see. Even just for a twenty minutes of your time? So... Mhmm. Mhmm. Mhmm. It's all up to you. Sure. No problem with that. Trying to reach you back next year. Thank you for taking this call. Have a good one. Bye.","confidence":0.99902344,"words":[{"word":"yes","start":2.56,"end":3.04,"confidence":0.9941406,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.11515524238348009},{"word":"hi","start":3.04,"end":3.4399998,"confidence":1.0,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.23632237315177915},{"word":"good","start":3.4399998,"end":3.76,"confidence":1.0,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.320961594581604},{"word":"afternoon","start":3.76,"end":4.26,"confidence":0.9995117,"punctuated_word":"afternoon.","sentiment":"neutral","sentiment_score":0.2539699375629425},{"word":"peter","start":4.96,"end":5.44,"confidence":0.8239746,"punctuated_word":"Peter,","sentiment":"positive","sentiment_score":0.3408915400505066},{"word":"good","start":5.44,"end":5.6,"confidence":0.99902344,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.4772000014781952},{"word":"day","start":5.6,"end":5.7599998,"confidence":0.9760742,"punctuated_word":"day","sentiment":"positive","sentiment_score":0.4209595322608948},{"word":"to","start":5.7599998,"end":5.8399997,"confidence":1.0,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.4098588824272156},{"word":"you","start":5.8399997,"end":6.08,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3525165319442749},{"word":"this","start":6.08,"end":6.24,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.16648322343826294},{"word":"is","start":6.24,"end":6.3999996,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.15426935255527496},{"word":"mary","start":6.3999996,"end":6.72,"confidence":0.99072266,"punctuated_word":"Mary,","sentiment":"neutral","sentiment_score":0.1410987675189972},{"word":"and","start":6.72,"end":6.8799996,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.11598590016365053},{"word":"i'm","start":6.8799996,"end":7.12,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.12696543335914612},{"word":"calling","start":7.12,"end":7.44,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.0968397706747055},{"word":"from","start":7.44,"end":7.9199996,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.1390196681022644},{"word":"vigilance","start":7.9199996,"end":8.42,"confidence":0.9628906,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.12875321507453918},{"word":"ai","start":8.88,"end":9.38,"confidence":0.9199219,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.1501752734184265},{"word":"you","start":10.639999,"end":10.719999,"confidence":0.9921875,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.051024749875068665},{"word":"may","start":10.719999,"end":10.96,"confidence":0.99902344,"punctuated_word":"may","sentiment":"neutral","sentiment_score":0.04086024686694145},{"word":"or","start":10.96,"end":11.12,"confidence":0.98828125,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.041084155440330505},{"word":"you","start":11.12,"end":11.28,"confidence":0.89746094,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.036360807716846466},{"word":"may","start":11.28,"end":11.44,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":0.03236380219459534},{"word":"not","start":11.44,"end":11.679999,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":0.03201116621494293},{"word":"remember","start":11.679999,"end":12.16,"confidence":0.9975586,"punctuated_word":"remember,","sentiment":"neutral","sentiment_score":0.037197668105363846},{"word":"peter","start":12.16,"end":12.66,"confidence":0.8286133,"punctuated_word":"Peter.","sentiment":"neutral","sentiment_score":0.03644363209605217},{"word":"we're","start":13.12,"end":13.5199995,"confidence":0.8352051,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.03325963765382767},{"word":"trying","start":13.5199995,"end":13.905,"confidence":1.0,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":0.02530248835682869},{"word":"to","start":13.905,"end":14.1449995,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.030281592160463333},{"word":"get","start":14.1449995,"end":14.304999,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.02611394226551056},{"word":"in","start":14.304999,"end":14.384999,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.02764144539833069},{"word":"touch","start":14.384999,"end":14.625,"confidence":1.0,"punctuated_word":"touch","sentiment":"neutral","sentiment_score":0.03304454684257507},{"word":"with","start":14.625,"end":14.865,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.036778923124074936},{"word":"you","start":14.865,"end":15.025,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04963383078575134},{"word":"a","start":15.025,"end":15.184999,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.03544221073389053},{"word":"few","start":15.184999,"end":15.424999,"confidence":1.0,"punctuated_word":"few","sentiment":"neutral","sentiment_score":0.02727794088423252},{"word":"months","start":15.424999,"end":15.585,"confidence":1.0,"punctuated_word":"months","sentiment":"neutral","sentiment_score":0.02616342157125473},{"word":"ago","start":15.585,"end":15.905,"confidence":0.9621582,"punctuated_word":"ago,","sentiment":"neutral","sentiment_score":0.02457767352461815},{"word":"and","start":15.905,"end":16.145,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.016866568475961685},{"word":"at","start":16.145,"end":16.305,"confidence":0.97265625,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.0040978603065013885},{"word":"that","start":16.305,"end":16.465,"confidence":0.7158203,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.004688723012804985},{"word":"time","start":16.465,"end":16.705,"confidence":0.9609375,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":-0.007055509835481644},{"word":"you","start":16.705,"end":16.865,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.007763966917991638},{"word":"were","start":16.865,"end":17.105,"confidence":0.9970703,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.031168125569820404},{"word":"busy","start":17.105,"end":17.605,"confidence":0.9941406,"punctuated_word":"busy.","sentiment":"neutral","sentiment_score":0.007431358098983765},{"word":"so","start":17.985,"end":18.224998,"confidence":0.99609375,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.03290479630231857},{"word":"we","start":18.224998,"end":18.465,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.04128529876470566},{"word":"tried","start":18.465,"end":18.865,"confidence":0.9633789,"punctuated_word":"tried","sentiment":"neutral","sentiment_score":0.03983328491449356},{"word":"to","start":18.865,"end":19.025,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.042267706245183945},{"word":"send","start":19.025,"end":19.265,"confidence":1.0,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.03986890986561775},{"word":"you","start":19.265,"end":19.425,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04514246433973312},{"word":"an","start":19.425,"end":19.664999,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.044443607330322266},{"word":"email","start":19.664999,"end":19.985,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.05616089701652527},{"word":"about","start":19.985,"end":20.305,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.039608389139175415},{"word":"our","start":20.305,"end":20.465,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.033550385385751724},{"word":"company","start":20.465,"end":20.945,"confidence":0.79345703,"punctuated_word":"company,","sentiment":"neutral","sentiment_score":0.045843712985515594},{"word":"and","start":20.945,"end":21.105,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0517398789525032},{"word":"this","start":21.105,"end":21.345,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.05878668278455734},{"word":"is","start":21.345,"end":21.425,"confidence":0.94384766,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.049355413764715195},{"word":"just","start":21.425,"end":21.744999,"confidence":0.9980469,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.06018109992146492},{"word":"a","start":21.744999,"end":21.824999,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.06460951268672943},{"word":"follow-up","start":21.824999,"end":22.305,"confidence":1.0,"punctuated_word":"follow-up","sentiment":"neutral","sentiment_score":0.05269381403923035},{"word":"call","start":22.305,"end":22.625,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.0589834526181221},{"word":"to","start":22.625,"end":22.785,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06326518952846527},{"word":"check","start":22.785,"end":23.025,"confidence":1.0,"punctuated_word":"check","sentiment":"neutral","sentiment_score":0.06869237869977951},{"word":"if","start":23.025,"end":23.185,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.051366835832595825},{"word":"there's","start":23.185,"end":23.685,"confidence":0.98291016,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.047947339713573456},{"word":"a","start":24.305,"end":24.465,"confidence":0.97802734,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.048617541790008545},{"word":"vacant","start":24.465,"end":24.965,"confidence":0.8535156,"punctuated_word":"vacant","sentiment":"neutral","sentiment_score":0.04369333013892174},{"word":"schedule","start":25.025,"end":25.425,"confidence":0.9863281,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":0.044459544122219086},{"word":"with","start":25.425,"end":25.585,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.04885665699839592},{"word":"you","start":25.585,"end":25.825,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0658063143491745},{"word":"this","start":25.825,"end":26.064999,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.046004168689250946},{"word":"month","start":26.064999,"end":26.305,"confidence":1.0,"punctuated_word":"month","sentiment":"neutral","sentiment_score":0.041989490389823914},{"word":"of","start":26.305,"end":26.465,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.044992391020059586},{"word":"october","start":26.465,"end":26.965,"confidence":0.8901367,"punctuated_word":"October.","sentiment":"neutral","sentiment_score":0.05612180382013321},{"word":"just","start":27.43,"end":27.67,"confidence":0.984375,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.057587720453739166},{"word":"a","start":27.67,"end":27.75,"confidence":0.9760742,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.06265106797218323},{"word":"short","start":27.75,"end":28.25,"confidence":1.0,"punctuated_word":"short","sentiment":"neutral","sentiment_score":0.06738197058439255},{"word":"discussion","start":28.310001,"end":28.810001,"confidence":1.0,"punctuated_word":"discussion","sentiment":"neutral","sentiment_score":0.0662601888179779},{"word":"or","start":28.87,"end":29.11,"confidence":0.99902344,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.06627658754587173},{"word":"demo","start":29.11,"end":29.43,"confidence":0.99609375,"punctuated_word":"demo","sentiment":"neutral","sentiment_score":0.06926669180393219},{"word":"to","start":29.43,"end":29.59,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0831240639090538},{"word":"introduce","start":29.59,"end":30.07,"confidence":0.9790039,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.0684531107544899},{"word":"about","start":30.07,"end":30.39,"confidence":0.95166016,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.06204972788691521},{"word":"our","start":30.39,"end":30.550001,"confidence":0.9980469,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.05479050427675247},{"word":"company","start":30.550001,"end":31.050001,"confidence":0.9995117,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":0.06745485961437225},{"word":"to","start":31.83,"end":32.07,"confidence":0.9980469,"punctuated_word":"To","sentiment":"neutral","sentiment_score":0.073463074862957},{"word":"briefly","start":32.07,"end":32.47,"confidence":1.0,"punctuated_word":"briefly","sentiment":"neutral","sentiment_score":0.06283750385046005},{"word":"give","start":32.47,"end":32.63,"confidence":1.0,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.06776314973831177},{"word":"you","start":32.63,"end":32.79,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08340834826231003},{"word":"an","start":32.79,"end":32.95,"confidence":0.7216797,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.06952990591526031},{"word":"idea","start":32.95,"end":33.45,"confidence":0.9970703,"punctuated_word":"idea,","sentiment":"neutral","sentiment_score":0.07235140353441238},{"word":"vigilance","start":33.510002,"end":34.010002,"confidence":0.9284668,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.0748942419886589},{"word":"ai","start":34.31,"end":34.63,"confidence":0.83984375,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.09776167571544649},{"word":"is","start":34.63,"end":34.79,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.06337030231952667},{"word":"a","start":34.79,"end":34.95,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.07414400577545166},{"word":"managed","start":34.95,"end":35.43,"confidence":0.9741211,"punctuated_word":"managed","sentiment":"neutral","sentiment_score":0.08977831900119781},{"word":"agentic","start":35.43,"end":35.93,"confidence":0.8208008,"punctuated_word":"agentic","sentiment":"neutral","sentiment_score":0.08227457851171494},{"word":"security","start":35.99,"end":36.49,"confidence":1.0,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.047985948622226715},{"word":"platform","start":36.55,"end":37.05,"confidence":0.951416,"punctuated_word":"platform.","sentiment":"neutral","sentiment_score":0.07943175733089447},{"word":"so","start":37.91,"end":38.31,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.07334394007921219},{"word":"our","start":38.31,"end":38.63,"confidence":0.99902344,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.06257764995098114},{"word":"ai","start":38.63,"end":38.95,"confidence":0.99902344,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.0778455138206482},{"word":"agent","start":38.95,"end":39.43,"confidence":0.9980469,"punctuated_word":"agent","sentiment":"neutral","sentiment_score":0.05887029320001602},{"word":"investigate","start":39.43,"end":39.93,"confidence":0.9165039,"punctuated_word":"investigate","sentiment":"neutral","sentiment_score":0.07685534656047821},{"word":"and","start":39.989998,"end":40.23,"confidence":0.99121094,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06433309614658356},{"word":"responds","start":40.23,"end":40.71,"confidence":0.70996094,"punctuated_word":"responds","sentiment":"neutral","sentiment_score":0.0741691142320633},{"word":"to","start":40.71,"end":40.87,"confidence":0.9902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0903526023030281},{"word":"those","start":40.87,"end":41.190002,"confidence":1.0,"punctuated_word":"those","sentiment":"neutral","sentiment_score":0.08732502162456512},{"word":"alerts","start":41.190002,"end":41.59,"confidence":1.0,"punctuated_word":"alerts","sentiment":"neutral","sentiment_score":0.06308670341968536},{"word":"in","start":41.59,"end":41.83,"confidence":0.9970703,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.08656224608421326},{"word":"minutes","start":41.83,"end":42.225,"confidence":1.0,"punctuated_word":"minutes","sentiment":"neutral","sentiment_score":0.1019265353679657},{"word":"around","start":42.465,"end":42.704998,"confidence":1.0,"punctuated_word":"around","sentiment":"neutral","sentiment_score":0.07976074516773224},{"word":"the","start":42.704998,"end":43.204998,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.064643494784832},{"word":"clock","start":43.305,"end":43.805,"confidence":0.73779297,"punctuated_word":"clock.","sentiment":"neutral","sentiment_score":0.07026493549346924},{"word":"and","start":43.905,"end":44.225,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.05141835659742355},{"word":"we're","start":44.225,"end":44.465,"confidence":0.9260254,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.0519220158457756},{"word":"just","start":44.465,"end":44.785,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.05177073553204536},{"word":"hoping","start":44.785,"end":45.285,"confidence":1.0,"punctuated_word":"hoping","sentiment":"neutral","sentiment_score":0.055161185562610626},{"word":"you","start":45.344997,"end":45.504997,"confidence":0.98828125,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05280504003167152},{"word":"do","start":45.504997,"end":45.664997,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.038060516119003296},{"word":"have","start":45.664997,"end":45.905,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.03780221939086914},{"word":"an","start":45.905,"end":46.065,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.037642400711774826},{"word":"open","start":46.065,"end":46.385,"confidence":1.0,"punctuated_word":"open","sentiment":"neutral","sentiment_score":0.057798899710178375},{"word":"schedule","start":46.385,"end":46.885,"confidence":0.92700195,"punctuated_word":"schedule,","sentiment":"neutral","sentiment_score":0.053332746028900146},{"word":"let's","start":47.504997,"end":47.745,"confidence":1.0,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":0.04727423936128616},{"word":"say","start":47.745,"end":47.905,"confidence":0.97094727,"punctuated_word":"say,","sentiment":"neutral","sentiment_score":0.04319356009364128},{"word":"on","start":47.905,"end":48.144997,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.0485851988196373},{"word":"the","start":48.144997,"end":48.305,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.039534758776426315},{"word":"october","start":48.305,"end":49.394997,"confidence":0.9935913,"punctuated_word":"October","sentiment":"neutral","sentiment_score":0.05319738760590553},{"word":"22","start":49.394997,"end":50.484993,"confidence":0.9935913,"punctuated_word":"22.","sentiment":"neutral","sentiment_score":0.03984135761857033},{"word":"would","start":50.945,"end":51.184998,"confidence":1.0,"punctuated_word":"Would","sentiment":"neutral","sentiment_score":0.0285346657037735},{"word":"you","start":51.184998,"end":51.344997,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02428043633699417},{"word":"be","start":51.344997,"end":51.504997,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.015736229717731476},{"word":"available","start":51.504997,"end":52.004997,"confidence":0.99902344,"punctuated_word":"available?","sentiment":"neutral","sentiment_score":0.006596528925001621},{"word":"oh","start":63.260002,"end":63.58,"confidence":0.71203613,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.1126563549041748},{"word":"i","start":63.58,"end":63.82,"confidence":0.9760742,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.09872891008853912},{"word":"see","start":63.82,"end":63.98,"confidence":0.9926758,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.07753525674343109},{"word":"even","start":63.98,"end":64.22,"confidence":0.9941406,"punctuated_word":"Even","sentiment":"neutral","sentiment_score":-0.06439420580863953},{"word":"just","start":64.22,"end":64.46,"confidence":0.9980469,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.06728766113519669},{"word":"for","start":64.46,"end":64.62,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.0721319168806076},{"word":"a","start":64.62,"end":64.78,"confidence":0.83203125,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.06474249064922333},{"word":"twenty","start":64.78,"end":65.1,"confidence":0.9970703,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":-0.05094372481107712},{"word":"minutes","start":65.1,"end":65.42,"confidence":0.9970703,"punctuated_word":"minutes","sentiment":"neutral","sentiment_score":-0.0561642199754715},{"word":"of","start":65.42,"end":65.58,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.09557411074638368},{"word":"your","start":65.58,"end":65.9,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.08966787904500961},{"word":"time","start":65.9,"end":66.4,"confidence":0.86035156,"punctuated_word":"time?","sentiment":"neutral","sentiment_score":-0.08413198590278625},{"word":"so","start":67.020004,"end":67.520004,"confidence":0.984375,"punctuated_word":"So...","sentiment":"neutral","sentiment_score":-0.0976618304848671},{"word":"mhmm","start":70.38,"end":70.88,"confidence":0.953125,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.03069208562374115},{"word":"mhmm","start":72.465,"end":72.965,"confidence":0.89611816,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.01703745126724243},{"word":"mhmm","start":75.585,"end":75.66499,"confidence":0.8967285,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.01293735671788454},{"word":"it's","start":75.66499,"end":75.825,"confidence":0.49884033,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.0026841573417186737},{"word":"all","start":75.825,"end":75.98499,"confidence":0.7338867,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.006705392152070999},{"word":"up","start":75.98499,"end":76.225,"confidence":0.47070312,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.0072533488273620605},{"word":"to","start":76.225,"end":76.30499,"confidence":0.34521484,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.01289692148566246},{"word":"you","start":76.30499,"end":76.80499,"confidence":0.7614746,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.0024746768176555634},{"word":"sure","start":79.34499,"end":79.825,"confidence":0.9980469,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":0.08926071971654892},{"word":"no","start":79.825,"end":80.064995,"confidence":0.99902344,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.16387319564819336},{"word":"problem","start":80.064995,"end":80.465,"confidence":1.0,"punctuated_word":"problem","sentiment":"neutral","sentiment_score":0.15710341930389404},{"word":"with","start":80.465,"end":80.625,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.051836803555488586},{"word":"that","start":80.625,"end":80.865,"confidence":0.99902344,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.08014685660600662},{"word":"trying","start":80.865,"end":81.185,"confidence":0.9707031,"punctuated_word":"Trying","sentiment":"neutral","sentiment_score":0.09625520557165146},{"word":"to","start":81.185,"end":81.34499,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0489279069006443},{"word":"reach","start":81.34499,"end":81.585,"confidence":0.99902344,"punctuated_word":"reach","sentiment":"neutral","sentiment_score":0.04514826461672783},{"word":"you","start":81.585,"end":81.66499,"confidence":0.9941406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.01775854080915451},{"word":"back","start":81.66499,"end":81.905,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.03115808591246605},{"word":"next","start":81.905,"end":82.225,"confidence":1.0,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.010572127997875214},{"word":"year","start":82.225,"end":82.725,"confidence":1.0,"punctuated_word":"year.","sentiment":"neutral","sentiment_score":0.06509296596050262},{"word":"thank","start":83.265,"end":83.505,"confidence":0.9707031,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4940197169780731},{"word":"you","start":83.505,"end":83.66499,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.550025463104248},{"word":"for","start":83.66499,"end":83.905,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.5742467641830444},{"word":"taking","start":83.905,"end":84.225,"confidence":1.0,"punctuated_word":"taking","sentiment":"positive","sentiment_score":0.463688462972641},{"word":"this","start":84.225,"end":84.465,"confidence":1.0,"punctuated_word":"this","sentiment":"positive","sentiment_score":0.4899900257587433},{"word":"call","start":84.465,"end":84.784996,"confidence":0.9995117,"punctuated_word":"call.","sentiment":"positive","sentiment_score":0.4109092950820923},{"word":"have","start":84.784996,"end":85.024994,"confidence":1.0,"punctuated_word":"Have","sentiment":"positive","sentiment_score":0.4908573031425476},{"word":"a","start":85.024994,"end":85.104996,"confidence":1.0,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.4581140875816345},{"word":"good","start":85.104996,"end":85.34499,"confidence":1.0,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.39630740880966187},{"word":"one","start":85.34499,"end":85.744995,"confidence":1.0,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":0.27524834871292114},{"word":"bye","start":85.744995,"end":86.244995,"confidence":0.9770508,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.09631051123142242}],"paragraphs":{"transcript":"\nYes. Hi. Good afternoon. Peter, good day to you. This is Mary, and I'm calling from Vigilance AI.\n\nYou may or you may not remember, Peter. We're trying to get in touch with you a few months ago, and at that time, you were busy. So we tried to send you an email about our company, and this is just a follow-up call to check if there's a vacant schedule with you this month of October. Just a short discussion or demo to introduce about our company. To briefly give you an idea, Vigilance AI is a managed agentic security platform.\n\nSo our AI agent investigate and responds to those alerts in minutes around the clock. And we're just hoping you do have an open schedule, let's say, on the October 22. Would you be available? Oh, I see. Even just for a twenty minutes of your time?\n\nSo... Mhmm. Mhmm. Mhmm. It's all up to you.\n\nSure. No problem with that. Trying to reach you back next year. Thank you for taking this call. Have a good one.\n\nBye.","paragraphs":[{"sentences":[{"text":"Yes.","start":2.56,"end":3.04,"sentiment":"neutral","sentiment_score":0.11515524238348009},{"text":"Hi.","start":3.04,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.23632237315177915},{"text":"Good afternoon.","start":3.4399998,"end":4.26,"sentiment":"neutral","sentiment_score":0.28746576607227325},{"text":"Peter, good day to you.","start":4.96,"end":6.08,"sentiment":"positive","sentiment_score":0.40028529763221743},{"text":"This is Mary, and I'm calling from Vigilance AI.","start":6.08,"end":9.38,"sentiment":"neutral","sentiment_score":0.1355100671450297}],"sentiment":"neutral","sentiment_score":0.2304125688970089,"num_words":18,"start":2.56,"end":9.38},{"sentences":[{"text":"You may or you may not remember, Peter.","start":10.639999,"end":12.66,"sentiment":"neutral","sentiment_score":0.03841827856376767},{"text":"We're trying to get in touch with you a few months ago, and at that time, you were busy.","start":13.12,"end":17.605,"sentiment":"neutral","sentiment_score":0.01816007338072124},{"text":"So we tried to send you an email about our company, and this is just a follow-up call to check if there's a vacant schedule with you this month of October.","start":17.985,"end":26.965,"sentiment":"neutral","sentiment_score":0.0493249126499699},{"text":"Just a short discussion or demo to introduce about our company.","start":27.43,"end":31.050001,"sentiment":"neutral","sentiment_score":0.0659360448745164},{"text":"To briefly give you an idea, Vigilance AI is a managed agentic security platform.","start":31.83,"end":37.05,"sentiment":"neutral","sentiment_score":0.07421387253063065}],"sentiment":"neutral","sentiment_score":0.04753916414387255,"num_words":83,"start":10.639999,"end":37.05},{"sentences":[{"text":"So our AI agent investigate and responds to those alerts in minutes around the clock.","start":37.91,"end":43.805,"sentiment":"neutral","sentiment_score":0.07546114921569824},{"text":"And we're just hoping you do have an open schedule, let's say, on the October 22.","start":43.905,"end":50.484993,"sentiment":"neutral","sentiment_score":0.04745878861285746},{"text":"Would you be available?","start":50.945,"end":52.004997,"sentiment":"neutral","sentiment_score":0.01878696517087519},{"text":"Oh, I see.","start":63.260002,"end":63.98,"sentiment":"neutral","sentiment_score":-0.09630684057871501},{"text":"Even just for a twenty minutes of your time?","start":63.98,"end":66.4,"sentiment":"neutral","sentiment_score":-0.07167091055048837}],"sentiment":"neutral","sentiment_score":0.02196695744753518,"num_words":47,"start":37.91,"end":66.4},{"sentences":[{"text":"So...","start":67.020004,"end":67.520004,"sentiment":"neutral","sentiment_score":-0.0976618304848671},{"text":"Mhmm.","start":70.38,"end":70.88,"sentiment":"neutral","sentiment_score":-0.03069208562374115},{"text":"Mhmm.","start":72.465,"end":72.965,"sentiment":"neutral","sentiment_score":-0.01703745126724243},{"text":"Mhmm.","start":75.585,"end":75.66499,"sentiment":"neutral","sentiment_score":-0.01293735671788454},{"text":"It's all up to you.","start":75.66499,"end":76.80499,"sentiment":"neutral","sentiment_score":0.005329236388206482}],"sentiment":"neutral","sentiment_score":-0.014631393572522534,"num_words":9,"start":67.020004,"end":76.80499},{"sentences":[{"text":"Sure.","start":79.34499,"end":79.825,"sentiment":"neutral","sentiment_score":0.08926071971654892},{"text":"No problem with that.","start":79.825,"end":80.865,"sentiment":"neutral","sentiment_score":0.11324006877839565},{"text":"Trying to reach you back next year.","start":80.865,"end":82.725,"sentiment":"neutral","sentiment_score":0.04498758539557457},{"text":"Thank you for taking this call.","start":83.265,"end":84.784996,"sentiment":"positive","sentiment_score":0.4971466213464737},{"text":"Have a good one.","start":84.784996,"end":85.744995,"sentiment":"positive","sentiment_score":0.4051317870616913}],"sentiment":"neutral","sentiment_score":0.24820640767839822,"num_words":22,"start":79.34499,"end":85.744995},{"sentences":[{"text":"Bye.","start":85.744995,"end":86.244995,"sentiment":"neutral","sentiment_score":0.09631051123142242}],"sentiment":"neutral","sentiment_score":0.09631051123142242,"num_words":1,"start":85.744995,"end":86.244995}]}}]},{"alternatives":[{"transcript":"Not really. I I think we have to leave it into next year to maybe maybe the middle maybe not to end of January or February because we... We're just too busy this this Saturday Christmas. Yeah. I mean, we we won't be able to to get into it. That's why. So so maybe give me a callback in in in middle of January, and and then we can discuss what what options we got. Okay then. Thank you. Alright. Bye.","confidence":0.9589844,"words":[{"word":"not","start":52.895,"end":53.135002,"confidence":0.71240234,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.09942644834518433},{"word":"really","start":53.135002,"end":53.615,"confidence":0.7993164,"punctuated_word":"really.","sentiment":"neutral","sentiment_score":-0.1606217473745346},{"word":"i","start":53.615,"end":53.775,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.19900338351726532},{"word":"i","start":53.775,"end":53.855,"confidence":0.8105469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.20129181444644928},{"word":"think","start":53.855,"end":53.975,"confidence":0.99902344,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.198932483792305},{"word":"we","start":53.975,"end":54.095,"confidence":0.7939453,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.2170444279909134},{"word":"have","start":54.095,"end":54.255,"confidence":0.9326172,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.22401924431324005},{"word":"to","start":54.255,"end":54.335,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.20614662766456604},{"word":"leave","start":54.335,"end":54.575,"confidence":0.9863281,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.21722283959388733},{"word":"it","start":54.575,"end":54.815002,"confidence":0.9760742,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.17182236909866333},{"word":"into","start":54.815002,"end":55.055,"confidence":0.3557129,"punctuated_word":"into","sentiment":"neutral","sentiment_score":-0.19451701641082764},{"word":"next","start":55.055,"end":55.295,"confidence":0.7895508,"punctuated_word":"next","sentiment":"neutral","sentiment_score":-0.17031915485858917},{"word":"year","start":55.295,"end":55.535,"confidence":0.9980469,"punctuated_word":"year","sentiment":"neutral","sentiment_score":-0.17439138889312744},{"word":"to","start":55.535,"end":55.775,"confidence":0.68066406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.16915763914585114},{"word":"maybe","start":55.775,"end":56.275,"confidence":0.89453125,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":-0.1326138824224472},{"word":"maybe","start":56.335,"end":56.655,"confidence":0.97314453,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":-0.1166658252477646},{"word":"the","start":56.655,"end":57.12,"confidence":0.75634766,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1191294565796852},{"word":"middle","start":57.36,"end":57.72,"confidence":0.9902344,"punctuated_word":"middle","sentiment":"neutral","sentiment_score":-0.13144148886203766},{"word":"maybe","start":57.72,"end":58.079998,"confidence":0.45141602,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":-0.13488028943538666},{"word":"not","start":58.079998,"end":58.239998,"confidence":0.73339844,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.1464013308286667},{"word":"to","start":58.239998,"end":58.399998,"confidence":0.48535156,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.14222940802574158},{"word":"end","start":58.399998,"end":58.64,"confidence":0.85839844,"punctuated_word":"end","sentiment":"neutral","sentiment_score":-0.11066243797540665},{"word":"of","start":58.64,"end":58.8,"confidence":0.98095703,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.12720397114753723},{"word":"january","start":58.8,"end":59.12,"confidence":1.0,"punctuated_word":"January","sentiment":"neutral","sentiment_score":-0.11404479295015336},{"word":"or","start":59.12,"end":59.36,"confidence":0.9760742,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.15078909695148468},{"word":"february","start":59.36,"end":59.68,"confidence":0.9892578,"punctuated_word":"February","sentiment":"neutral","sentiment_score":-0.10963469743728638},{"word":"because","start":59.68,"end":59.92,"confidence":0.75,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.15210868418216705},{"word":"we","start":59.92,"end":60.16,"confidence":1.0,"punctuated_word":"we...","sentiment":"neutral","sentiment_score":-0.0865890383720398},{"word":"we're","start":60.16,"end":60.32,"confidence":0.9975586,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":-0.2948051393032074},{"word":"just","start":60.32,"end":60.48,"confidence":0.99609375,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.31840187311172485},{"word":"too","start":60.48,"end":60.64,"confidence":0.98535156,"punctuated_word":"too","sentiment":"negative","sentiment_score":-0.4073234796524048},{"word":"busy","start":60.64,"end":61.14,"confidence":1.0,"punctuated_word":"busy","sentiment":"negative","sentiment_score":-0.34526655077934265},{"word":"this","start":61.6,"end":61.64,"confidence":0.96777344,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.4177899658679962},{"word":"this","start":61.64,"end":61.68,"confidence":0.9243164,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.5023857951164246},{"word":"saturday","start":61.68,"end":62.16,"confidence":0.23840332,"punctuated_word":"Saturday","sentiment":"negative","sentiment_score":-0.4986896812915802},{"word":"christmas","start":62.16,"end":62.66,"confidence":0.9211426,"punctuated_word":"Christmas.","sentiment":"negative","sentiment_score":-0.4289933443069458},{"word":"yeah","start":66.479996,"end":66.979996,"confidence":0.7602539,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.08202987909317017},{"word":"i","start":67.119995,"end":67.2,"confidence":0.8989258,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.14567694067955017},{"word":"mean","start":67.2,"end":67.36,"confidence":0.96362305,"punctuated_word":"mean,","sentiment":"neutral","sentiment_score":-0.16010695695877075},{"word":"we","start":67.36,"end":67.759995,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.19870862364768985},{"word":"we","start":67.759995,"end":68.0,"confidence":0.9140625,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.20990926027297976},{"word":"won't","start":68.0,"end":68.24,"confidence":0.99902344,"punctuated_word":"won't","sentiment":"neutral","sentiment_score":-0.17964684963226318},{"word":"be","start":68.24,"end":68.32,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.1895035058259964},{"word":"able","start":68.32,"end":68.64,"confidence":1.0,"punctuated_word":"able","sentiment":"neutral","sentiment_score":-0.18813523650169373},{"word":"to","start":68.64,"end":68.88,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.21232615411281583},{"word":"to","start":68.88,"end":69.04,"confidence":0.9941406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.2399437725543976},{"word":"get","start":69.04,"end":69.2,"confidence":0.6660156,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.21346470713615415},{"word":"into","start":69.2,"end":69.44,"confidence":0.97509766,"punctuated_word":"into","sentiment":"neutral","sentiment_score":-0.18773992359638217},{"word":"it","start":69.44,"end":69.6,"confidence":0.8156738,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.19574379920959473},{"word":"that's","start":69.6,"end":69.759995,"confidence":0.99316406,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.12123189866542816},{"word":"why","start":69.759995,"end":70.0,"confidence":0.82128906,"punctuated_word":"why.","sentiment":"neutral","sentiment_score":-0.11266223341226578},{"word":"so","start":70.0,"end":70.5,"confidence":0.94384766,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.055528655648231506},{"word":"so","start":71.485,"end":71.565,"confidence":0.4633789,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.037574682384729385},{"word":"maybe","start":71.565,"end":71.885,"confidence":0.41430664,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":-0.04732581973075867},{"word":"give","start":71.885,"end":72.045006,"confidence":0.9902344,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.02952095866203308},{"word":"me","start":72.045006,"end":72.125,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.023111799731850624},{"word":"a","start":72.125,"end":72.205,"confidence":0.99121094,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.021969059482216835},{"word":"callback","start":72.205,"end":72.525,"confidence":0.8911133,"punctuated_word":"callback","sentiment":"neutral","sentiment_score":-0.01622943952679634},{"word":"in","start":72.525,"end":72.845,"confidence":0.9921875,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.015649836510419846},{"word":"in","start":72.845,"end":73.165,"confidence":0.9506836,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.01904093474149704},{"word":"in","start":73.165,"end":73.40501,"confidence":0.95947266,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.020809585228562355},{"word":"middle","start":73.40501,"end":73.645004,"confidence":0.72998047,"punctuated_word":"middle","sentiment":"neutral","sentiment_score":-0.02219869010150433},{"word":"of","start":73.645004,"end":73.805,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.022429760545492172},{"word":"january","start":73.805,"end":74.305,"confidence":0.6834717,"punctuated_word":"January,","sentiment":"neutral","sentiment_score":-0.02173141948878765},{"word":"and","start":75.885,"end":75.965004,"confidence":0.9667969,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.004960153251886368},{"word":"and","start":75.965004,"end":76.205,"confidence":0.9589844,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.005106426775455475},{"word":"then","start":76.205,"end":76.365005,"confidence":0.33032227,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.014909230172634125},{"word":"we","start":76.365005,"end":76.605,"confidence":0.9589844,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.02600223198533058},{"word":"can","start":76.605,"end":77.005005,"confidence":0.86621094,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.03449689969420433},{"word":"discuss","start":77.005005,"end":77.40501,"confidence":0.5751953,"punctuated_word":"discuss","sentiment":"neutral","sentiment_score":0.03076939284801483},{"word":"what","start":77.40501,"end":77.805,"confidence":0.9970703,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.01918196678161621},{"word":"what","start":77.805,"end":77.965004,"confidence":0.9580078,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.017862293869256973},{"word":"options","start":77.965004,"end":78.285,"confidence":0.8769531,"punctuated_word":"options","sentiment":"neutral","sentiment_score":0.0026222988963127136},{"word":"we","start":78.285,"end":78.445,"confidence":0.99316406,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.0004319809377193451},{"word":"got","start":78.445,"end":78.945,"confidence":0.96484375,"punctuated_word":"got.","sentiment":"neutral","sentiment_score":0.005805613473057747},{"word":"okay","start":82.812935,"end":83.132935,"confidence":0.9658203,"punctuated_word":"Okay","sentiment":"neutral","sentiment_score":0.2240096777677536},{"word":"then","start":83.132935,"end":83.37294,"confidence":0.907959,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":0.2682311236858368},{"word":"thank","start":83.37294,"end":83.69294,"confidence":0.98828125,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5325309038162231},{"word":"you","start":83.69294,"end":84.19294,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.5535678863525391},{"word":"alright","start":85.132935,"end":85.532936,"confidence":0.66711426,"punctuated_word":"Alright.","sentiment":"positive","sentiment_score":0.3732845187187195},{"word":"bye","start":85.532936,"end":86.032936,"confidence":0.9343262,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.1939208209514618}],"paragraphs":{"transcript":"\nNot really. I I think we have to leave it into next year to maybe maybe the middle maybe not to end of January or February because we... We're just too busy this this Saturday Christmas. Yeah. I mean, we we won't be able to to get into it.\n\nThat's why. So so maybe give me a callback in in in middle of January, and and then we can discuss what what options we got. Okay then. Thank you. Alright.\n\nBye.","paragraphs":[{"sentences":[{"text":"Not really.","start":52.895,"end":53.615,"sentiment":"neutral","sentiment_score":-0.13002409785985947},{"text":"I I think we have to leave it into next year to maybe maybe the middle maybe not to end of January or February because we...","start":53.615,"end":60.16,"sentiment":"neutral","sentiment_score":-0.15839472269782653},{"text":"We're just too busy this this Saturday Christmas.","start":60.16,"end":62.66,"sentiment":"negative","sentiment_score":-0.4017069786787033},{"text":"Yeah.","start":66.479996,"end":66.979996,"sentiment":"neutral","sentiment_score":-0.08202987909317017},{"text":"I mean, we we won't be able to to get into it.","start":67.119995,"end":69.6,"sentiment":"neutral","sentiment_score":-0.19340881084402403}],"sentiment":"neutral","sentiment_score":-0.2039776005002917,"num_words":49,"start":52.895,"end":69.6},{"sentences":[{"text":"That's why.","start":69.6,"end":70.0,"sentiment":"neutral","sentiment_score":-0.11694706603884697},{"text":"So so maybe give me a callback in in in middle of January, and and then we can discuss what what options we got.","start":70.0,"end":78.945,"sentiment":"neutral","sentiment_score":-0.008832053126146397},{"text":"Okay then.","start":82.812935,"end":83.37294,"sentiment":"neutral","sentiment_score":0.2461204007267952},{"text":"Thank you.","start":83.37294,"end":84.19294,"sentiment":"positive","sentiment_score":0.5430493950843811},{"text":"Alright.","start":85.132935,"end":85.532936,"sentiment":"positive","sentiment_score":0.3732845187187195}],"sentiment":"neutral","sentiment_score":0.04857292591083434,"num_words":31,"start":69.6,"end":85.532936},{"sentences":[{"text":"Bye.","start":85.532936,"end":86.032936,"sentiment":"neutral","sentiment_score":0.1939208209514618}],"sentiment":"neutral","sentiment_score":0.1939208209514618,"num_words":1,"start":85.532936,"end":86.032936}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Yes. Hi. Good afternoon. Peter, good day to you. This is Mary, and I'm calling from Vigilance AI.\n\nYou may or you may not remember, Peter. We're trying to get in touch with you a few months ago, and at that time, you were busy. So we tried to send you an email about our company, and this is just a follow-up call to check if there's a vacant schedule with you this month of October. Just a short discussion or demo to introduce about our company. To briefly give you an idea, Vigilance AI is a managed agentic security platform.\n\nSo our AI agent investigate and responds to those alerts in minutes around the clock. And we're just hoping you do have an open schedule, let's say, on the October 22. Would you be available?\n\nChannel 1: Not really. I I think we have to leave it into next year to maybe maybe the middle maybe not to end of January or February because we... We're just too busy this this Saturday Christmas.\n\nChannel 0: Oh, I see. Even just for a twenty minutes of your time?\n\nChannel 1: Yeah.\n\nChannel 0: So...\n\nChannel 1: I mean, we we won't be able to to get into it. That's why. So\n\nChannel 0: Mhmm.\n\nChannel 1: so maybe give me a callback\n\nChannel 0: Mhmm.\n\nChannel 1: in in in middle of January,\n\nChannel 0: Mhmm. It's all\n\nChannel 1: and and\n\nChannel 0: up\n\nChannel 1: then\n\nChannel 0: to you.\n\nChannel 1: we can discuss what what options we got.\n\nChannel 0: Sure. No problem with that. Trying to reach you back next year.\n\nChannel 1: Okay then.\n\nChannel 0: Thank\n\nChannel 1: Thank\n\nChannel 0: you for\n\nChannel 1: you.\n\nChannel 0: taking this call. Have a good\n\nChannel 1: Alright.\n\nChannel 0: one.\n\nChannel 1: Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Yes.","start":2.56,"end":3.04,"sentiment":"neutral","sentiment_score":0.11515524238348009},{"text":"Hi.","start":3.04,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.23632237315177915},{"text":"Good afternoon.","start":3.4399998,"end":4.26,"sentiment":"neutral","sentiment_score":0.28746576607227325},{"text":"Peter, good day to you.","start":4.96,"end":6.08,"sentiment":"positive","sentiment_score":0.40028529763221743},{"text":"This is Mary, and I'm calling from Vigilance AI.","start":6.08,"end":9.38,"sentiment":"neutral","sentiment_score":0.1355100671450297}],"sentiment":"neutral","sentiment_score":0.2304125688970089,"channel":0,"num_words":18,"start":2.56,"end":9.38},{"sentences":[{"text":"You may or you may not remember, Peter.","start":10.639999,"end":12.66,"sentiment":"neutral","sentiment_score":0.03841827856376767},{"text":"We're trying to get in touch with you a few months ago, and at that time, you were busy.","start":13.12,"end":17.605,"sentiment":"neutral","sentiment_score":0.01816007338072124},{"text":"So we tried to send you an email about our company, and this is just a follow-up call to check if there's a vacant schedule with you this month of October.","start":17.985,"end":26.965,"sentiment":"neutral","sentiment_score":0.0493249126499699},{"text":"Just a short discussion or demo to introduce about our company.","start":27.43,"end":31.050001,"sentiment":"neutral","sentiment_score":0.0659360448745164},{"text":"To briefly give you an idea, Vigilance AI is a managed agentic security platform.","start":31.83,"end":37.05,"sentiment":"neutral","sentiment_score":0.07421387253063065}],"sentiment":"neutral","sentiment_score":0.04753916414387255,"channel":0,"num_words":83,"start":10.639999,"end":37.05},{"sentences":[{"text":"So our AI agent investigate and responds to those alerts in minutes around the clock.","start":37.91,"end":43.805,"sentiment":"neutral","sentiment_score":0.07546114921569824},{"text":"And we're just hoping you do have an open schedule, let's say, on the October 22.","start":43.905,"end":50.484993,"sentiment":"neutral","sentiment_score":0.04745878861285746},{"text":"Would you be available?","start":50.945,"end":52.004997,"sentiment":"neutral","sentiment_score":0.01878696517087519}],"sentiment":"neutral","sentiment_score":0.05618302047784839,"channel":0,"num_words":35,"start":37.91,"end":52.004997},{"sentences":[{"text":"Not really.","start":52.895,"end":53.615,"sentiment":"neutral","sentiment_score":-0.13002409785985947},{"text":"I I think we have to leave it into next year to maybe maybe the middle maybe not to end of January or February because we...","start":53.615,"end":60.16,"sentiment":"neutral","sentiment_score":-0.15839472269782653},{"text":"We're just too busy this this Saturday Christmas.","start":60.16,"end":62.66,"sentiment":"negative","sentiment_score":-0.4017069786787033}],"sentiment":"neutral","sentiment_score":-0.21088796709146765,"channel":1,"num_words":36,"start":52.895,"end":62.66},{"sentences":[{"text":"Oh, I see.","start":63.260002,"end":63.98,"sentiment":"neutral","sentiment_score":-0.09630684057871501},{"text":"Even just for a twenty minutes of your time?","start":63.98,"end":66.4,"sentiment":"neutral","sentiment_score":-0.07167091055048837}],"sentiment":"neutral","sentiment_score":-0.07782989305754502,"channel":0,"num_words":12,"start":63.260002,"end":66.4},{"sentences":[{"text":"Yeah.","start":66.479996,"end":66.979996,"sentiment":"neutral","sentiment_score":-0.08202987909317017}],"sentiment":"neutral","sentiment_score":-0.08202987909317017,"channel":1,"num_words":1,"start":66.479996,"end":66.979996},{"sentences":[{"text":"So...","start":67.020004,"end":67.520004,"sentiment":"neutral","sentiment_score":-0.0976618304848671}],"sentiment":"neutral","sentiment_score":-0.0976618304848671,"channel":0,"num_words":1,"start":67.020004,"end":67.520004},{"sentences":[{"text":"I mean, we we won't be able to to get into it.","start":67.119995,"end":69.6,"sentiment":"neutral","sentiment_score":-0.19340881084402403},{"text":"That's why.","start":69.6,"end":70.0,"sentiment":"neutral","sentiment_score":-0.11694706603884697},{"text":"So","start":70.0,"end":70.5,"sentiment":"neutral","sentiment_score":-0.055528655648231506}],"sentiment":"neutral","sentiment_score":-0.1740219011902809,"channel":1,"num_words":15,"start":67.119995,"end":70.5},{"sentences":[{"text":"Mhmm.","start":70.38,"end":70.88,"sentiment":"neutral","sentiment_score":-0.03069208562374115}],"sentiment":"neutral","sentiment_score":-0.03069208562374115,"channel":0,"num_words":1,"start":70.38,"end":70.88},{"sentences":[{"text":"so maybe give me a callback","start":71.485,"end":72.525,"sentiment":"neutral","sentiment_score":-0.029288626586397488}],"sentiment":"neutral","sentiment_score":-0.029288626586397488,"channel":1,"num_words":6,"start":71.485,"end":72.525},{"sentences":[{"text":"Mhmm.","start":72.465,"end":72.965,"sentiment":"neutral","sentiment_score":-0.01703745126724243}],"sentiment":"neutral","sentiment_score":-0.01703745126724243,"channel":0,"num_words":1,"start":72.465,"end":72.965},{"sentences":[{"text":"in in in middle of January,","start":72.525,"end":74.305,"sentiment":"neutral","sentiment_score":-0.02031003776937723}],"sentiment":"neutral","sentiment_score":-0.02031003776937723,"channel":1,"num_words":6,"start":72.525,"end":74.305},{"sentences":[{"text":"Mhmm.","start":75.585,"end":75.66499,"sentiment":"neutral","sentiment_score":-0.01293735671788454},{"text":"It's all","start":75.66499,"end":75.98499,"sentiment":"neutral","sentiment_score":0.0020106174051761627}],"sentiment":"neutral","sentiment_score":-0.002972040635844072,"channel":0,"num_words":3,"start":75.585,"end":75.98499},{"sentences":[{"text":"and and","start":75.885,"end":76.205,"sentiment":"neutral","sentiment_score":-0.005033290013670921}],"sentiment":"neutral","sentiment_score":-0.005033290013670921,"channel":1,"num_words":2,"start":75.885,"end":76.205},{"sentences":[{"text":"up","start":75.98499,"end":76.225,"sentiment":"neutral","sentiment_score":0.0072533488273620605}],"sentiment":"neutral","sentiment_score":0.0072533488273620605,"channel":0,"num_words":1,"start":75.98499,"end":76.225},{"sentences":[{"text":"then","start":76.205,"end":76.365005,"sentiment":"neutral","sentiment_score":0.014909230172634125}],"sentiment":"neutral","sentiment_score":0.014909230172634125,"channel":1,"num_words":1,"start":76.205,"end":76.365005},{"sentences":[{"text":"to you.","start":76.225,"end":76.80499,"sentiment":"neutral","sentiment_score":0.007685799151659012}],"sentiment":"neutral","sentiment_score":0.007685799151659012,"channel":0,"num_words":2,"start":76.225,"end":76.80499},{"sentences":[{"text":"we can discuss what what options we got.","start":76.365005,"end":78.945,"sentiment":"neutral","sentiment_score":0.017038589576259255}],"sentiment":"neutral","sentiment_score":0.017038589576259255,"channel":1,"num_words":8,"start":76.365005,"end":78.945},{"sentences":[{"text":"Sure.","start":79.34499,"end":79.825,"sentiment":"neutral","sentiment_score":0.08926071971654892},{"text":"No problem with that.","start":79.825,"end":80.865,"sentiment":"neutral","sentiment_score":0.11324006877839565},{"text":"Trying to reach you back next year.","start":80.865,"end":82.725,"sentiment":"neutral","sentiment_score":0.04498758539557457}],"sentiment":"neutral","sentiment_score":0.07142784104992946,"channel":0,"num_words":12,"start":79.34499,"end":82.725},{"sentences":[{"text":"Okay then.","start":82.812935,"end":83.37294,"sentiment":"neutral","sentiment_score":0.2461204007267952}],"sentiment":"neutral","sentiment_score":0.2461204007267952,"channel":1,"num_words":2,"start":82.812935,"end":83.37294},{"sentences":[{"text":"Thank","start":83.265,"end":83.505,"sentiment":"positive","sentiment_score":0.4940197169780731}],"sentiment":"positive","sentiment_score":0.4940197169780731,"channel":0,"num_words":1,"start":83.265,"end":83.505},{"sentences":[{"text":"Thank","start":83.37294,"end":83.69294,"sentiment":"positive","sentiment_score":0.5325309038162231}],"sentiment":"positive","sentiment_score":0.5325309038162231,"channel":1,"num_words":1,"start":83.37294,"end":83.69294},{"sentences":[{"text":"you for","start":83.505,"end":83.905,"sentiment":"positive","sentiment_score":0.5621361136436462}],"sentiment":"positive","sentiment_score":0.5621361136436462,"channel":0,"num_words":2,"start":83.505,"end":83.905},{"sentences":[{"text":"you.","start":83.69294,"end":84.19294,"sentiment":"positive","sentiment_score":0.5535678863525391}],"sentiment":"positive","sentiment_score":0.5535678863525391,"channel":1,"num_words":1,"start":83.69294,"end":84.19294},{"sentences":[{"text":"taking this call.","start":83.905,"end":84.784996,"sentiment":"positive","sentiment_score":0.4548625946044922},{"text":"Have a good","start":84.784996,"end":85.34499,"sentiment":"positive","sentiment_score":0.4484262665112813}],"sentiment":"positive","sentiment_score":0.4516444305578868,"channel":0,"num_words":6,"start":83.905,"end":85.34499},{"sentences":[{"text":"Alright.","start":85.132935,"end":85.532936,"sentiment":"positive","sentiment_score":0.3732845187187195}],"sentiment":"positive","sentiment_score":0.3732845187187195,"channel":1,"num_words":1,"start":85.132935,"end":85.532936},{"sentences":[{"text":"one.","start":85.34499,"end":85.744995,"sentiment":"neutral","sentiment_score":0.27524834871292114}],"sentiment":"neutral","sentiment_score":0.27524834871292114,"channel":0,"num_words":1,"start":85.34499,"end":85.744995},{"sentences":[{"text":"Bye.","start":85.532936,"end":86.032936,"sentiment":"neutral","sentiment_score":0.1939208209514618}],"sentiment":"neutral","sentiment_score":0.1939208209514618,"channel":1,"num_words":1,"start":85.532936,"end":86.032936},{"sentences":[{"text":"Bye.","start":85.744995,"end":86.244995,"sentiment":"neutral","sentiment_score":0.09631051123142242}],"sentiment":"neutral","sentiment_score":0.09631051123142242,"channel":0,"num_words":1,"start":85.744995,"end":86.244995}]},"summary":{"result":"success","short":"Mary frombound talks to Peter from an AI company calledGenerationance AI. She is following up on a previous email about their company and offers a demo to introduce their managed agentic security platform. Peter is busy and unable to schedule a demo until January or February, so Mary suggests they talk in the middle of January and they agree to touch base in January."},"intents":{"segments":[{"text":"So we tried to send you an email about our company, and this is just a follow-up call to check if there's a vacant schedule with you this month of October.","start_word":45,"end_word":75,"intents":[{"intent":"Check availability","confidence_score":0.37822577}]},{"text":"so maybe give me a callback Mhmm. in in in middle of January, Mhmm. It's all and and up then to you. we can discuss what what options we got. Sure.","start_word":202,"end_word":232,"intents":[{"intent":"Schedule callback","confidence_score":0.40398446}]}]},"sentiments":{"segments":[{"text":"Yes. Hi. Good afternoon.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.2188366949558258},{"text":"Peter, good day to you.","start_word":4,"end_word":8,"sentiment":"positive","sentiment_score":0.3849763572216034},{"text":"This is Mary, and I'm calling from Vigilance AI. You may or you may not remember, Peter. We're trying to get in touch with you a few months ago, and at that time, you were busy. So we tried to send you an email about our company, and this is just a follow-up call to check if there's a vacant schedule with you this month of October. Just a short discussion or demo to introduce about our company. To briefly give you an idea, Vigilance AI is a managed agentic security platform. So our AI agent investigate and responds to those alerts in minutes around the clock. And we're just hoping you do have an open schedule, let's say, on the October 22. Would you be available? Not really. I I think we have to leave it into next year to maybe maybe the middle maybe not to end of January or February because we... We're just too busy this this Saturday Christmas. Oh, I see. Even just for a twenty minutes of your time? Yeah. So... I mean, we we won't be able to to get into it. That's why. So Mhmm. so maybe give me a callback Mhmm. in in in middle of January, Mhmm. It's all and and up then to you. we can discuss what what options we got. Sure. No problem with that. Trying to reach you back next year. Okay then.","start_word":9,"end_word":245,"sentiment":"neutral","sentiment_score":-0.009718532674014568},{"text":"Thank Thank you for you. taking this call. Have a good Alright.","start_word":246,"end_word":257,"sentiment":"positive","sentiment_score":0.4680413007736206},{"text":"one. Bye. Bye.","start_word":258,"end_word":260,"sentiment":"neutral","sentiment_score":0.1897418797016144}],"average":{"sentiment":"neutral","sentiment_score":0.02961205636988805}}}}