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Bye bye.","paragraphs":[{"sentences":[{"text":"Morning.","start":7.9199996,"end":8.42,"sentiment":"neutral","sentiment_score":0.298836886882782},{"text":"Yeah.","start":11.759999,"end":12.24,"sentiment":"neutral","sentiment_score":0.08615118265151978},{"text":"I believe one of your colleague or some someone called me a couple of times already.","start":12.24,"end":17.335,"sentiment":"neutral","sentiment_score":0.049414203967899084},{"text":"And, yes, I think so.","start":18.515,"end":22.135,"sentiment":"neutral","sentiment_score":0.024795164167881013},{"text":"And we don't plan to change anything this year or next year.","start":22.515,"end":26.775,"sentiment":"neutral","sentiment_score":-0.21878781790534654}],"sentiment":"neutral","sentiment_score":-0.0378817903144019,"num_words":35,"start":7.9199996,"end":26.775},{"sentences":[{"text":"So, yeah.","start":27.154999,"end":28.699999,"sentiment":"neutral","sentiment_score":-0.05326423980295658},{"text":"No.","start":34.6,"end":34.92,"sentiment":"neutral","sentiment_score":-0.19347015023231504},{"text":"This this this year, I received a couple of quote already.","start":34.92,"end":37.739998,"sentiment":"neutral","sentiment_score":-0.1452617272734642},{"text":"Okay.","start":41.32,"end":41.82,"sentiment":"neutral","sentiment_score":0.008600231260061264},{"text":"Yes.","start":42.68,"end":43.18,"sentiment":"neutral","sentiment_score":0.035606466233730316}],"sentiment":"neutral","sentiment_score":-0.11585443327203393,"num_words":16,"start":27.154999,"end":43.18},{"sentences":[{"text":"Yes.","start":43.239998,"end":43.695,"sentiment":"neutral","sentiment_score":0.04518056660890579},{"text":"I believe just couple of days ago, I received some.","start":44.095,"end":46.895,"sentiment":"neutral","sentiment_score":0.01733982712030411},{"text":"Yeah.","start":46.895,"end":47.395,"sentiment":"neutral","sentiment_score":0.054575178772211075},{"text":"Okay.","start":51.135,"end":51.614998,"sentiment":"neutral","sentiment_score":0.17927847802639008},{"text":"Bye bye.","start":51.614998,"end":52.595,"sentiment":"neutral","sentiment_score":0.24930185079574585}],"sentiment":"neutral","sentiment_score":0.06340241308013599,"num_words":15,"start":43.239998,"end":52.595}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Yeah. Good morning. Yong, it's Ronald from Cloud Solution IT.\n\nChannel 1: Morning.\n\nChannel 0: How are you doing today?\n\nChannel 1: Yeah. I believe one of your colleague or some someone called me a couple of times already. And,\n\nChannel 0: From Cloud Solution IT, sir?\n\nChannel 1: yes, I think so. And\n\nChannel 0: I know.\n\nChannel 1: we don't plan to change anything this year or next year. So,\n\nChannel 0: The the last time that I\n\nChannel 1: yeah.\n\nChannel 0: the last time that I called you, Yong, it was October of last year, sir.\n\nChannel 1: No. This this this year, I received a couple of quote already.\n\nChannel 0: Mhmm. From cloud\n\nChannel 1: Okay.\n\nChannel 0: solution IT.\n\nChannel 1: Yes. Yes. I believe just couple of days ago, I received some. Yeah.\n\nChannel 0: Alright. Okay. No no worries.\n\nChannel 1: Okay. Bye bye.\n\nChannel 0: Thank thank you.","paragraphs":[{"sentences":[{"text":"Yeah.","start":2.24,"end":2.56,"sentiment":"neutral","sentiment_score":0.19230905175209043},{"text":"Good morning.","start":2.56,"end":3.22,"sentiment":"positive","sentiment_score":0.41799989342689514},{"text":"Yong, it's Ronald from Cloud Solution IT.","start":4.3199997,"end":8.34,"sentiment":"neutral","sentiment_score":0.3019309937953949}],"sentiment":"neutral","sentiment_score":0.3141825795173645,"channel":0,"num_words":10,"start":2.24,"end":8.34},{"sentences":[{"text":"Morning.","start":7.9199996,"end":8.42,"sentiment":"neutral","sentiment_score":0.298836886882782}],"sentiment":"neutral","sentiment_score":0.298836886882782,"channel":1,"num_words":1,"start":7.9199996,"end":8.42},{"sentences":[{"text":"How are you doing 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sir?","start":18.575,"end":20.595001,"sentiment":"neutral","sentiment_score":0.02559884525835514}],"sentiment":"neutral","sentiment_score":0.02559884525835514,"channel":0,"num_words":5,"start":18.575,"end":20.595001},{"sentences":[{"text":"yes, I think so.","start":20.595001,"end":22.135,"sentiment":"neutral","sentiment_score":0.025862748734652996},{"text":"And","start":22.515,"end":22.994999,"sentiment":"neutral","sentiment_score":-0.06379584968090057}],"sentiment":"neutral","sentiment_score":0.007931029051542282,"channel":1,"num_words":5,"start":20.595001,"end":22.994999},{"sentences":[{"text":"I know.","start":22.655,"end":23.235,"sentiment":"neutral","sentiment_score":-0.09196420758962631}],"sentiment":"neutral","sentiment_score":-0.09196420758962631,"channel":0,"num_words":2,"start":22.655,"end":23.235},{"sentences":[{"text":"we don't plan to change anything this year or next 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sir.","start":29.390001,"end":34.05,"sentiment":"neutral","sentiment_score":-0.04298121097187201}],"sentiment":"neutral","sentiment_score":-0.04298121097187201,"channel":0,"num_words":15,"start":29.390001,"end":34.05},{"sentences":[{"text":"No.","start":34.6,"end":34.92,"sentiment":"neutral","sentiment_score":-0.19347015023231504},{"text":"This this this year, I received a couple of quote already.","start":34.92,"end":37.739998,"sentiment":"neutral","sentiment_score":-0.1452617272734642}],"sentiment":"neutral","sentiment_score":-0.14927909585336843,"channel":1,"num_words":12,"start":34.6,"end":37.739998},{"sentences":[{"text":"Mhmm.","start":39.875,"end":40.375,"sentiment":"neutral","sentiment_score":-0.0028082747012376785},{"text":"From 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Ronald reminds Yong that they don't plan to make changes this year or next and that they received a couple of quotes already. Yong thanks Ronald and ends the call."},"intents":{"segments":[{"text":"This this this year, I received a couple of quote already.","start_word":81,"end_word":91,"intents":[{"intent":"Receive quote","confidence_score":0.02658786}]},{"text":"This this this year, I received a couple of quote already. Mhmm.","start_word":81,"end_word":92,"intents":[{"intent":"Confirm quote","confidence_score":0.09480391}]}]},"sentiments":{"segments":[{"text":"Yeah.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.19230905175209043},{"text":"Good morning.","start_word":1,"end_word":2,"sentiment":"positive","sentiment_score":0.406510591506958},{"text":"Yong, it's Ronald from Cloud Solution IT. Morning.","start_word":3,"end_word":10,"sentiment":"neutral","sentiment_score":0.3108859658241272},{"text":"How are you doing today?","start_word":11,"end_word":15,"sentiment":"positive","sentiment_score":0.3470500707626343},{"text":"Yeah. I believe one of your colleague or some someone called me a couple of times already. And, From Cloud Solution IT, sir? yes, I think so. And I know. we don't plan to change anything this year or next year. So, The the last time that I yeah. the last time that I called you, Yong, it was October of last year, sir. No. This this this year, I received a couple of quote already. Mhmm. From cloud Okay. solution IT. Yes. Yes. I believe just couple of days ago, I received some. Yeah. Alright. Okay. No no worries. Okay. Bye bye.","start_word":16,"end_word":118,"sentiment":"neutral","sentiment_score":-0.018870942294597626},{"text":"Thank thank you.","start_word":119,"end_word":121,"sentiment":"positive","sentiment_score":0.5915620923042297}],"average":{"sentiment":"neutral","sentiment_score":0.044869829705879515}}}}