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"transcript":"\nHello? Yep. I need doing good. How are you? Uh-huh.\n\nUh-huh. Okay. You you mean, like, I have to create a copy of invoice to send it to your colleague? Mhmm. Right.\n\nMhmm. Okay. Alright. I got you. Got you.\n\nSo this invoice you have paid from your pocket. Right? The invoice you have paid from your pocket. Correct? And you want that money to be back from the HIPAA Victoria.\n\nSo do you want me to refund you? Alright. I'll make a copy of invoice and send it to you. I'll insert the HEPA bacteria in it. Billing name.\n\nRight. Alright. No worries. Just send me the details. We'll do it.\n\nAlright, mate. We'll do it. No worries. Yep. Cheers.\n\nThanks. See you tomorrow. Yep. Yep. Yep.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.5999999,"end":2.1,"sentiment":"neutral","sentiment_score":0.035579387098550797},{"text":"Yep.","start":6.08,"end":6.48,"sentiment":"neutral","sentiment_score":0.28859278559684753},{"text":"I need doing good.","start":6.48,"end":7.6,"sentiment":"positive","sentiment_score":0.515745036303997},{"text":"How are you?","start":7.6,"end":8.34,"sentiment":"positive","sentiment_score":0.3921242853005727},{"text":"Uh-huh.","start":14.559999,"end":15.015,"sentiment":"neutral","sentiment_score":0.08097895979881287}],"sentiment":"positive","sentiment_score":0.36445041336119177,"num_words":10,"start":1.5999999,"end":15.015},{"sentences":[{"text":"Uh-huh.","start":17.895,"end":18.395,"sentiment":"neutral","sentiment_score":0.022681085392832756},{"text":"Okay.","start":35.09,"end":35.59,"sentiment":"neutral","sentiment_score":0.05747446417808533},{"text":"You you mean, like, I have to create a copy of invoice to send it to your 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It's Nick. How are you? Good. Good. Just a quick one. I've actually paid the for the invoice. I've sent you an email about the meeting. Now I need you to prepare a second invoice, and that invoice needs to be made out to the HEPA state secretary. I'll I'll send the details in an email. And if you can make out a second invoice, that way I'll be able to get refund refunded. Does that make sense? No. I need it what happens is the money let me just move out of here. I I've paid the money. I need a refund from from the office. Now I can't just show them that invoice and show them my credit card transaction because we're a not for profit organization, and it's we have to prove that the money was was for a HEPA. So that's why the invoice needs to be made out to a HEPA Victoria. I'll send you the details. And then that shows that, yes, the money was used by a HEPA. I paid it on behalf of a HEPA, and they can then refund it to me. Otherwise, they're gonna say, look. You know? You made, yeah, I'm sorry about that, mate, but it's when you work for a not for profit, the rules are a little bit different, so I apologize. Sorry? Correct. Yes. I want the invoice to be paid bought the invoice to be made out to a HEPA Victoria, but I'll send you the details. Okay? You don't have to do it today, but when you get a chance. Alright. No. I don't want a refund. I just want the invoice made out to a HEPA. That's all. Alright. Yeah. But I just want a HEPA to be instead of Nick Nicholas Kutrimanis Yeah. Just hold on. Where is it? The bill to bill to us. Yeah. Yeah. I'll let you know what you need to bill it to. You just need to change that that billing name, but I'll let you know. Yeah. Just because the billing name needs to be changed. That's all. Okay. Okay. Alright. Thank you for that. I'll send you the details now, Ross. Thank you. No worries. 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Ross. It's Nick. How are you? Good. Good.\n\nJust a quick one. I've actually paid the for the invoice. I've sent you an email about the meeting. Now I need you to prepare a second invoice, and that invoice needs to be made out to the HEPA state secretary. I'll I'll send the details in an email.\n\nAnd if you can make out a second invoice, that way I'll be able to get refund refunded. Does that make sense? No. I need it what happens is the money let me just move out of here. I I've paid the money.\n\nI need a refund from from the office. Now I can't just show them that invoice and show them my credit card transaction because we're a not for profit organization, and it's we have to prove that the money was was for a HEPA. So that's why the invoice needs to be made out to a HEPA Victoria. I'll send you the details. And then that shows that, yes, the money was used by a HEPA.\n\nI paid it on behalf of a HEPA, and they can then refund it to me. Otherwise, they're gonna say, look. You know? You made, yeah, I'm sorry about that, mate, but it's when you work for a not for profit, the rules are a little bit different, so I apologize. Sorry?\n\nCorrect. Yes. I want the invoice to be paid bought the invoice to be made out to a HEPA Victoria, but I'll send you the details. Okay? You don't have to do it today, but when you get a chance.\n\nAlright. No. I don't want a refund. I just want the invoice made out to a HEPA. That's all.\n\nAlright. Yeah. But I just want a HEPA to be instead of Nick Nicholas Kutrimanis Yeah. Just hold on. Where is it?\n\nThe bill to bill to us. Yeah. Yeah. I'll let you know what you need to bill it to. You just need to change that that billing name, but I'll let you know.\n\nYeah. Just because the billing name needs to be changed. That's all. Okay. Okay.\n\nAlright. Thank you for that. I'll send you the details now, Ross. Thank you. No worries.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello, Ross.","start":2.72,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.127168171107769},{"text":"It's Nick.","start":3.4399998,"end":4.18,"sentiment":"neutral","sentiment_score":0.15487274527549744},{"text":"How are you?","start":4.7999997,"end":5.62,"sentiment":"neutral","sentiment_score":0.20446297526359558},{"text":"Good.","start":8.8,"end":9.2,"sentiment":"positive","sentiment_score":0.647007942199707},{"text":"Good.","start":9.2,"end":9.7,"sentiment":"positive","sentiment_score":0.6046459674835205}],"sentiment":"neutral","sentiment_score":0.26990274091561633,"num_words":9,"start":2.72,"end":9.7},{"sentences":[{"text":"Just a quick one.","start":9.76,"end":10.639999,"sentiment":"neutral","sentiment_score":0.33073462545871735},{"text":"I've actually paid the for the invoice.","start":10.639999,"end":13.684999,"sentiment":"neutral","sentiment_score":0.20122612161295755},{"text":"I've sent you an email about the 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need it what happens is the money let me just move out of here.","start":53.695,"end":57.635002,"sentiment":"negative","sentiment_score":-0.3412535627683004},{"text":"I I've paid the money.","start":58.600002,"end":60.14,"sentiment":"neutral","sentiment_score":-0.10340560376644134}],"sentiment":"neutral","sentiment_score":-0.10704270620332208,"num_words":43,"start":34.28,"end":60.14},{"sentences":[{"text":"I need a refund from from the office.","start":60.280003,"end":63.9,"sentiment":"neutral","sentiment_score":-0.11483023967593908},{"text":"Now I can't just show them that invoice and show them my credit card transaction because we're a not for profit organization, and it's we have to prove that the money was was for a HEPA.","start":64.6,"end":83.105,"sentiment":"neutral","sentiment_score":-0.21823682180709308},{"text":"So that's why the invoice needs to be made out to a HEPA 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not for profit, the rules are a little bit different, so I apologize.","start":101.03,"end":111.265,"sentiment":"neutral","sentiment_score":-0.1836094567552209},{"text":"Sorry?","start":114.845,"end":115.345,"sentiment":"neutral","sentiment_score":-0.0414157509803772}],"sentiment":"neutral","sentiment_score":-0.1305967278133791,"num_words":52,"start":94.07,"end":115.345},{"sentences":[{"text":"Correct.","start":119.54,"end":120.020004,"sentiment":"neutral","sentiment_score":0.06336453557014465},{"text":"Yes.","start":120.020004,"end":120.520004,"sentiment":"neutral","sentiment_score":0.1068965345621109},{"text":"I want the invoice to be paid bought the invoice to be made out to a HEPA Victoria, but I'll send you the details.","start":125.700005,"end":133.56,"sentiment":"neutral","sentiment_score":0.08209585398435593},{"text":"Okay?","start":135.085,"end":135.585,"sentiment":"neutral","sentiment_score":0.03731626644730568},{"text":"You don't have to do it today, but when you get a chance.","start":136.285,"end":139.345,"sentiment":"neutral","sentiment_score":-0.0402357280254364}],"sentiment":"neutral","sentiment_score":0.04137033419683576,"num_words":40,"start":119.54,"end":139.345},{"sentences":[{"text":"Alright.","start":143.725,"end":143.88501,"sentiment":"neutral","sentiment_score":-0.02795611321926117},{"text":"No.","start":143.88501,"end":144.125,"sentiment":"neutral","sentiment_score":-0.2218627333641052},{"text":"I don't want a refund.","start":144.125,"end":145.085,"sentiment":"neutral","sentiment_score":-0.2819676220417023},{"text":"I just want the invoice made out to a HEPA.","start":145.085,"end":147.32501,"sentiment":"neutral","sentiment_score":-0.11296696364879608},{"text":"That's all.","start":147.32501,"end":148.065,"sentiment":"neutral","sentiment_score":-0.09394237399101257}],"sentiment":"neutral","sentiment_score":-0.15669533375062442,"num_words":19,"start":143.725,"end":148.065},{"sentences":[{"text":"Alright.","start":152.81,"end":153.31,"sentiment":"neutral","sentiment_score":0.0529363825917244},{"text":"Yeah.","start":154.09,"end":154.33,"sentiment":"neutral","sentiment_score":0.03434251993894577},{"text":"But I just want a HEPA to be instead of Nick Nicholas Kutrimanis Yeah.","start":154.33,"end":165.985,"sentiment":"neutral","sentiment_score":-0.007853193607713495},{"text":"Just hold on.","start":165.985,"end":166.965,"sentiment":"neutral","sentiment_score":-0.014851080874602},{"text":"Where is it?","start":167.105,"end":168.00499,"sentiment":"neutral","sentiment_score":-0.013003114300469557}],"sentiment":"neutral","sentiment_score":-0.004828563341024247,"num_words":22,"start":152.81,"end":168.00499},{"sentences":[{"text":"The bill to bill to us.","start":172.305,"end":181.72,"sentiment":"neutral","sentiment_score":-0.020053977457185585},{"text":"Yeah.","start":181.72,"end":182.22,"sentiment":"neutral","sentiment_score":0.009021678939461708},{"text":"Yeah.","start":183.31999,"end":183.56,"sentiment":"neutral","sentiment_score":0.01728810742497444},{"text":"I'll let you know what you need to bill it to.","start":183.56,"end":185.56,"sentiment":"neutral","sentiment_score":0.017759423025629738},{"text":"You just need to change that that billing name, but I'll let you know.","start":185.56,"end":192.54,"sentiment":"neutral","sentiment_score":-0.0029955881514719556}],"sentiment":"neutral","sentiment_score":0.0018000406297770414,"num_words":33,"start":172.305,"end":192.54},{"sentences":[{"text":"Yeah.","start":195.985,"end":196.305,"sentiment":"neutral","sentiment_score":0.029121680185198784},{"text":"Just because the billing name needs to be changed.","start":196.305,"end":198.305,"sentiment":"neutral","sentiment_score":-0.035045345624287925},{"text":"That's all.","start":198.305,"end":199.045,"sentiment":"neutral","sentiment_score":0.009816661011427641},{"text":"Okay.","start":199.345,"end":199.845,"sentiment":"neutral","sentiment_score":0.07792064547538757},{"text":"Okay.","start":200.465,"end":200.965,"sentiment":"neutral","sentiment_score":0.15252134203910828}],"sentiment":"neutral","sentiment_score":-0.002586508635431528,"num_words":14,"start":195.985,"end":200.965},{"sentences":[{"text":"Alright.","start":201.745,"end":202.14499,"sentiment":"neutral","sentiment_score":0.21363882720470428},{"text":"Thank you for that.","start":202.14499,"end":202.86499,"sentiment":"positive","sentiment_score":0.549519345164299},{"text":"I'll send you the details now, Ross.","start":202.86499,"end":204.78499,"sentiment":"neutral","sentiment_score":0.19112613105348178},{"text":"Thank you.","start":204.78499,"end":205.42499,"sentiment":"positive","sentiment_score":0.7476150393486023},{"text":"No worries.","start":205.42499,"end":205.985,"sentiment":"neutral","sentiment_score":0.32046979665756226}],"sentiment":"positive","sentiment_score":0.3678605498280376,"num_words":16,"start":201.745,"end":205.985},{"sentences":[{"text":"Bye.","start":205.985,"end":206.485,"sentiment":"neutral","sentiment_score":0.19061820209026337}],"sentiment":"neutral","sentiment_score":0.19061820209026337,"num_words":1,"start":205.985,"end":206.485}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello?\n\nChannel 1: Hello, Ross. It's Nick. How are you?\n\nChannel 0: Yep. I need doing good. How are you?\n\nChannel 1: Good. Good. Just a quick one. I've actually paid the for the invoice. I've sent you an\n\nChannel 0: Uh-huh.\n\nChannel 1: email about the meeting. Now\n\nChannel 0: Uh-huh.\n\nChannel 1: I need you to prepare a second invoice, and that invoice needs to be made out to the HEPA state secretary. I'll I'll send the details in an email. And if you can make\n\nChannel 0: Okay.\n\nChannel 1: out a second invoice, that way I'll be able to get refund refunded. Does that make sense?\n\nChannel 0: You you mean, like, I have to create a copy of invoice to send it to your colleague?\n\nChannel 1: No. I need it what happens is the money let me just move out of here.\n\nChannel 0: Mhmm.\n\nChannel 1: I I've paid the money. I need a\n\nChannel 0: Right.\n\nChannel 1: refund from from the office. Now I can't just show them that invoice and show them my credit card transaction because we're a not for profit organization, and it's we have to prove that the money was was for a HEPA. So that's why the invoice needs to be made out to a HEPA Victoria. I'll send you the details. And then that shows that, yes, the money was used by a HEPA.\n\nI\n\nChannel 0: Mhmm.\n\nChannel 1: paid it on behalf of a HEPA, and they can then refund it to me. Otherwise, they're gonna say, look. You know? You made,\n\nChannel 0: Okay. Alright. I got you. Got you.\n\nChannel 1: yeah, I'm sorry about that, mate, but it's when you work for a not for profit, the rules are a little bit different, so I apologize.\n\nChannel 0: So this invoice you have paid from your pocket. Right?\n\nChannel 1: Sorry?\n\nChannel 0: The invoice you have paid from your pocket. Correct?\n\nChannel 1: Correct. Yes.\n\nChannel 0: And you want that money to be back from the HIPAA Victoria.\n\nChannel 1: I want the invoice to be paid bought the invoice to be made out to a HEPA Victoria, but I'll send you the details. Okay? You don't have to do it today, but when you get a chance.\n\nChannel 0: So do you want me to refund you?\n\nChannel 1: Alright. No. I don't want a refund. I just want the invoice made out to a HEPA. That's all.\n\nChannel 0: Alright. I'll make a copy of invoice and send it to you.\n\nChannel 1: Alright. Yeah. But I just want a HEPA to be instead of Nick Nicholas Kutrimanis\n\nChannel 0: I'll insert the HEPA bacteria in it.\n\nChannel 1: Yeah. Just hold on. Where is it? The bill to bill to us. Yeah.\n\nYeah. I'll let you know what you need to bill it to. You just need to change that that billing name, but I'll let you\n\nChannel 0: Billing\n\nChannel 1: know.\n\nChannel 0: name. Right. Alright. No worries. Just send me the details.\n\nWe'll do it.\n\nChannel 1: Yeah. Just because the billing name needs to be changed. That's all. Okay.\n\nChannel 0: Alright, mate.\n\nChannel 1: Okay.\n\nChannel 0: We'll do it. No worries.\n\nChannel 1: Alright.\n\nChannel 0: Yep.\n\nChannel 1: Thank you\n\nChannel 0: Cheers.\n\nChannel 1: for that. I'll\n\nChannel 0: Thanks.\n\nChannel 1: send you the details\n\nChannel 0: See\n\nChannel 1: now,\n\nChannel 0: you tomorrow.\n\nChannel 1: Ross. Thank you. No worries.\n\nChannel 0: Yep.\n\nChannel 1: Bye.\n\nChannel 0: Yep. Yep. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.5999999,"end":2.1,"sentiment":"neutral","sentiment_score":0.035579387098550797}],"sentiment":"neutral","sentiment_score":0.035579387098550797,"channel":0,"num_words":1,"start":1.5999999,"end":2.1},{"sentences":[{"text":"Hello, Ross.","start":2.72,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.127168171107769},{"text":"It's Nick.","start":3.4399998,"end":4.18,"sentiment":"neutral","sentiment_score":0.15487274527549744},{"text":"How are you?","start":4.7999997,"end":5.62,"sentiment":"neutral","sentiment_score":0.20446297526359558}],"sentiment":"neutral","sentiment_score":0.16821010836533137,"channel":1,"num_words":7,"start":2.72,"end":5.62},{"sentences":[{"text":"Yep.","start":6.08,"end":6.48,"sentiment":"neutral","sentiment_score":0.28859278559684753},{"text":"I need doing good.","start":6.48,"end":7.6,"sentiment":"positive","sentiment_score":0.515745036303997},{"text":"How are you?","start":7.6,"end":8.34,"sentiment":"positive","sentiment_score":0.3921242853005727}],"sentiment":"positive","sentiment_score":0.44099322333931923,"channel":0,"num_words":8,"start":6.08,"end":8.34},{"sentences":[{"text":"Good.","start":8.8,"end":9.2,"sentiment":"positive","sentiment_score":0.647007942199707},{"text":"Good.","start":9.2,"end":9.7,"sentiment":"positive","sentiment_score":0.6046459674835205},{"text":"Just a quick one.","start":9.76,"end":10.639999,"sentiment":"neutral","sentiment_score":0.33073462545871735},{"text":"I've actually paid the for the invoice.","start":10.639999,"end":13.684999,"sentiment":"neutral","sentiment_score":0.20122612161295755},{"text":"I've sent you an","start":13.825,"end":14.625,"sentiment":"neutral","sentiment_score":0.11789525672793388}],"sentiment":"neutral","sentiment_score":0.2620444876306197,"channel":1,"num_words":17,"start":8.8,"end":14.625},{"sentences":[{"text":"Uh-huh.","start":14.559999,"end":15.015,"sentiment":"neutral","sentiment_score":0.08097895979881287}],"sentiment":"neutral","sentiment_score":0.08097895979881287,"channel":0,"num_words":1,"start":14.559999,"end":15.015},{"sentences":[{"text":"email about the meeting.","start":14.625,"end":16.005001,"sentiment":"neutral","sentiment_score":0.065855598077178},{"text":"Now","start":16.785,"end":17.285,"sentiment":"neutral","sentiment_score":0.00940077006816864}],"sentiment":"neutral","sentiment_score":0.05456463247537613,"channel":1,"num_words":5,"start":14.625,"end":17.285},{"sentences":[{"text":"Uh-huh.","start":17.895,"end":18.395,"sentiment":"neutral","sentiment_score":0.022681085392832756}],"sentiment":"neutral","sentiment_score":0.022681085392832756,"channel":0,"num_words":1,"start":17.895,"end":18.395},{"sentences":[{"text":"I need you to prepare a second invoice, and that invoice needs to be made out to the HEPA state secretary.","start":18.225,"end":26.724998,"sentiment":"neutral","sentiment_score":0.023799691526662736},{"text":"I'll I'll send the details in an email.","start":29.88,"end":32.22,"sentiment":"neutral","sentiment_score":0.0788063919171691},{"text":"And if you can 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HEPA.","start":64.6,"end":83.105,"sentiment":"neutral","sentiment_score":-0.21823682180709308},{"text":"So that's why the invoice needs to be made out to a HEPA Victoria.","start":83.105,"end":86.565,"sentiment":"neutral","sentiment_score":-0.10929455900830883},{"text":"I'll send you the details.","start":87.43,"end":88.81,"sentiment":"neutral","sentiment_score":0.03185717277228832},{"text":"And then that shows that, yes, the money was used by a 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not for profit, the rules are a little bit different, so I apologize.","start":103.245,"end":111.265,"sentiment":"neutral","sentiment_score":-0.19006417476787016}],"sentiment":"neutral","sentiment_score":-0.19006417476787016,"channel":1,"num_words":26,"start":103.245,"end":111.265},{"sentences":[{"text":"So this invoice you have paid from your pocket.","start":110.815,"end":113.935,"sentiment":"neutral","sentiment_score":-0.043041406406296626},{"text":"Right?","start":113.935,"end":114.42,"sentiment":"neutral","sentiment_score":-0.009014930576086044}],"sentiment":"neutral","sentiment_score":-0.03963875882327557,"channel":0,"num_words":10,"start":110.815,"end":114.42},{"sentences":[{"text":"Sorry?","start":114.845,"end":115.345,"sentiment":"neutral","sentiment_score":-0.0414157509803772}],"sentiment":"neutral","sentiment_score":-0.0414157509803772,"channel":1,"num_words":1,"start":114.845,"end":115.345},{"sentences":[{"text":"The invoice you have paid from your 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a representative from a organization called HEPA, contacts Ross to provide details on a missing invoice and request a refund. Nick explains that the refund will be made to the organization's billing, and that the invoice must be made out to a HEPA Victoria. Nick apologizes for the confusion and explains that the rules for proof of payment require a change to the billing name."},"intents":{"segments":[{"text":"I've actually paid the for the invoice. I've sent you an Uh-huh. email about the meeting.","start_word":22,"end_word":37,"intents":[{"intent":"Send invoice","confidence_score":0.16780555}]},{"text":"I need you to prepare a second invoice, and that invoice needs to be made out to the HEPA state secretary.","start_word":40,"end_word":60,"intents":[{"intent":"Prepare second invoice","confidence_score":0.10174443}]},{"text":"out a second invoice, that way I'll be able to get refund refunded. Does that make sense?","start_word":75,"end_word":91,"intents":[{"intent":"Obtain refund","confidence_score":0.0026516211}]},{"text":"And you want that money to be back from the HIPAA Victoria. I want the invoice to be paid bought the invoice to be made out to a HEPA Victoria, but I'll send you the details. Okay? You don't have to do it today, but when you get a chance. So do you want me to refund you? Alright.","start_word":290,"end_word":348,"intents":[{"intent":"Request refund","confidence_score":0.37263426}]}]},"sentiments":{"segments":[{"text":"Hello? Hello, Ross. It's Nick. How are you? Yep.","start_word":0,"end_word":8,"sentiment":"neutral","sentiment_score":0.16854172945022583},{"text":"I need doing good. How are you? Good. Good.","start_word":9,"end_word":17,"sentiment":"positive","sentiment_score":0.5187993049621582},{"text":"Just a quick one. I've actually paid the for the invoice. I've sent you an Uh-huh. email about the meeting. Now Uh-huh. I need you to prepare a second invoice, and that invoice needs to be made out to the HEPA state secretary. I'll I'll send the details in an email. And if you can make Okay. out a second invoice, that way I'll be able to get refund refunded. Does that make sense? You you mean, like, I have to create a copy of invoice to send it to your colleague? No.","start_word":18,"end_word":110,"sentiment":"neutral","sentiment_score":0.0519457571208477},{"text":"I need it what happens is the money let me just move out of here.","start_word":111,"end_word":125,"sentiment":"negative","sentiment_score":-0.3362550437450409},{"text":"Mhmm. I I've paid the money. I need a Right. refund from from the office. Now I can't just show them that invoice and show them my credit card transaction because we're a not for profit organization, and it's we have to prove that the money was was for a HEPA. So that's why the invoice needs to be made out to a HEPA Victoria. I'll send you the details. And then that shows that, yes, the money was used by a HEPA. I Mhmm. paid it on behalf of a HEPA, and they can then refund it to me. Otherwise, they're gonna say, look. You know? You made, Okay. Alright. I got you. Got you. yeah, I'm sorry about that, mate, but it's when you work for a not for profit, the rules are a little bit different, so I apologize. So this invoice you have paid from your pocket. Right? Sorry? The invoice you have paid from your pocket. Correct? Correct. Yes. And you want that money to be back from the HIPAA Victoria. I want the invoice to be paid bought the invoice to be made out to a HEPA Victoria, but I'll send you the details. Okay? You don't have to do it today, but when you get a chance. So do you want me to refund you? Alright. No. I don't want a refund. I just want the invoice made out to a HEPA. That's all. Alright. I'll make a copy of invoice and send it to you. Alright. Yeah. But I just want a HEPA to be instead of Nick Nicholas Kutrimanis I'll insert the HEPA bacteria in it. Yeah. Just hold on. Where is it? The bill to bill to us. Yeah. Yeah. I'll let you know what you need to bill it to. You just need to change that that billing name, but I'll let you Billing know. name. Right. Alright. No worries. Just send me the details. We'll do it. Yeah. Just because the billing name needs to be changed. That's all. Okay. Alright, mate. Okay. We'll do it. No worries. Alright. Yep.","start_word":126,"end_word":477,"sentiment":"neutral","sentiment_score":-0.03802476266653023},{"text":"Thank you Cheers. for that. I'll Thanks.","start_word":478,"end_word":484,"sentiment":"positive","sentiment_score":0.47737205028533936},{"text":"send you the details See now, you tomorrow. Ross.","start_word":485,"end_word":493,"sentiment":"neutral","sentiment_score":0.15917927026748657},{"text":"Thank you.","start_word":494,"end_word":495,"sentiment":"positive","sentiment_score":0.7331013679504395},{"text":"No worries. Yep. Bye. Yep. Yep. 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