{"metadata":{"transaction_key":"deprecated","request_id":"01a0b0f1-eae5-7d91-bc87-d254b869be95","sha256":"bfe8f974c6a021c9c58ad0ea0b1fc4a9c5dc04d5744c44d39d53c52417e05c97","created":"2026-09-17T19:57:20.052Z","duration":1.7279375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":7,"output_tokens":7},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":7,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi there. Thanks for calling.","confidence":0.98950195,"words":[{"word":"hi","start":0.32,"end":0.48,"confidence":0.66748047,"punctuated_word":"Hi","sentiment":"positive","sentiment_score":0.6383301615715027},{"word":"there","start":0.48,"end":0.88,"confidence":0.98950195,"punctuated_word":"there.","sentiment":"positive","sentiment_score":0.6704238057136536},{"word":"thanks","start":0.88,"end":1.1999999,"confidence":0.99902344,"punctuated_word":"Thanks","sentiment":"positive","sentiment_score":0.8705627918243408},{"word":"for","start":1.1999999,"end":1.36,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.8381800651550293},{"word":"calling","start":1.36,"end":1.7279375,"confidence":0.7561035,"punctuated_word":"calling.","sentiment":"positive","sentiment_score":0.5510491132736206}],"paragraphs":{"transcript":"\nHi there. Thanks for calling.","paragraphs":[{"sentences":[{"text":"Hi there.","start":0.32,"end":0.88,"sentiment":"positive","sentiment_score":0.6543769836425781},{"text":"Thanks for calling.","start":0.88,"end":1.7279375,"sentiment":"positive","sentiment_score":0.7532639900843302}],"sentiment":"positive","sentiment_score":0.7137091875076294,"num_words":5,"start":0.32,"end":1.7279375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi there. Thanks for calling.","paragraphs":[{"sentences":[{"text":"Hi there.","start":0.32,"end":0.88,"sentiment":"positive","sentiment_score":0.6543769836425781},{"text":"Thanks for calling.","start":0.88,"end":1.7279375,"sentiment":"positive","sentiment_score":0.7532639900843302}],"sentiment":"positive","sentiment_score":0.7137091875076294,"channel":1,"num_words":5,"start":0.32,"end":1.7279375}]},"summary":{"result":"success","short":"Hi there. Thanks for calling."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hi there. Thanks for calling.","start_word":0,"end_word":4,"sentiment":"positive","sentiment_score":0.7621021866798401}],"average":{"sentiment":"positive","sentiment_score":0.7621021270751953}}}}