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Regarding the password you're asking earlier, is it about the Wi Fi password? Yeah. It will remain the same once the service is activated. Yeah. Mhmm. But no Internet? Yeah. Yeah. Yeah. Once the service is activated, the password will be the same once you connect to it. Okay. Mhmm. Okay. I'll update you again. You're welcome. 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Inghiong. This is Marina, yeah, from Airtel tech support. Regarding the password that you're asking earlier, is it the Wi Fi password? Regard yes. Hello?\n\nCan you hear me? Yeah. Regarding the password you're asking earlier, is it about the Wi Fi password? Yeah. It will remain the same once the service is activated.\n\nYeah. Mhmm. But no Internet? Yeah. Yeah.\n\nYeah. Once the service is activated, the password will be the same once you connect to it. Okay. Mhmm. Okay.\n\nI'll update you again. You're welcome. Bye.","paragraphs":[{"sentences":[{"text":"Hello, Inghiong.","start":1.92,"end":2.82,"sentiment":"neutral","sentiment_score":0.05203114449977875},{"text":"This is Marina, yeah, from Airtel tech support.","start":2.8799999,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.05474085919559002},{"text":"Regarding the password that you're asking earlier, is it the Wi Fi password?","start":6.0,"end":9.62,"sentiment":"neutral","sentiment_score":0.005277369601222185},{"text":"Regard yes.","start":13.385,"end":15.065,"sentiment":"neutral","sentiment_score":0.007210775278508663},{"text":"Hello?","start":15.065,"end":15.385,"sentiment":"neutral","sentiment_score":0.0030138976871967316}],"sentiment":"neutral","sentiment_score":0.024155015985553082,"num_words":26,"start":1.92,"end":15.385},{"sentences":[{"text":"Can you hear me?","start":15.385,"end":16.285,"sentiment":"neutral","sentiment_score":-0.0032585154986009},{"text":"Yeah.","start":19.224998,"end":19.705,"sentiment":"neutral","sentiment_score":0.008326658979058266},{"text":"Regarding the password you're asking earlier, is it about the Wi Fi password?","start":19.705,"end":25.404999,"sentiment":"neutral","sentiment_score":-0.005857046980124254},{"text":"Yeah.","start":30.36,"end":30.84,"sentiment":"neutral","sentiment_score":0.02747919037938118},{"text":"It will remain the same once the service is activated.","start":30.84,"end":35.420002,"sentiment":"neutral","sentiment_score":0.021031791158020497}],"sentiment":"neutral","sentiment_score":0.005412003041469845,"num_words":29,"start":15.385,"end":35.420002},{"sentences":[{"text":"Yeah.","start":35.56,"end":36.06,"sentiment":"neutral","sentiment_score":0.04324418306350708},{"text":"Mhmm.","start":42.475,"end":42.975,"sentiment":"neutral","sentiment_score":0.0027265967801213264},{"text":"But no Internet?","start":43.035,"end":44.095,"sentiment":"neutral","sentiment_score":-0.023089082911610603},{"text":"Yeah.","start":46.155,"end":46.655,"sentiment":"neutral","sentiment_score":0.19420844316482544},{"text":"Yeah.","start":47.114998,"end":47.614998,"sentiment":"neutral","sentiment_score":0.2422681748867035}],"sentiment":"neutral","sentiment_score":0.05902573559433222,"num_words":7,"start":35.56,"end":47.614998},{"sentences":[{"text":"Yeah.","start":47.915,"end":48.075,"sentiment":"neutral","sentiment_score":0.10816454142332076},{"text":"Once the service is activated, the password will be the same once you connect to it.","start":48.075,"end":54.495,"sentiment":"neutral","sentiment_score":0.07020578137598932},{"text":"Okay.","start":54.795,"end":55.295,"sentiment":"neutral","sentiment_score":0.06684015691280365},{"text":"Mhmm.","start":58.48,"end":58.98,"sentiment":"neutral","sentiment_score":0.0027038520202040672},{"text":"Okay.","start":60.8,"end":61.3,"sentiment":"neutral","sentiment_score":0.13320431113243103}],"sentiment":"neutral","sentiment_score":0.07171026817522944,"num_words":20,"start":47.915,"end":61.3},{"sentences":[{"text":"I'll update you again.","start":61.44,"end":62.739998,"sentiment":"positive","sentiment_score":0.36402029544115067},{"text":"You're welcome.","start":63.12,"end":63.92,"sentiment":"positive","sentiment_score":0.5197467654943466},{"text":"Bye.","start":63.92,"end":64.42,"sentiment":"neutral","sentiment_score":0.2363995611667633}],"sentiment":"positive","sentiment_score":0.39028203913143705,"num_words":7,"start":61.44,"end":64.42}]}}]},{"alternatives":[{"transcript":"Yes. Yeah. Sorry? Hello? Yeah. Yeah. Yeah. I Yeah. I know Wi Fi password. Same one. Yeah. Right. Yeah. Because underneath modem, I can see the password there. So it's the same one. Okay. That's good. Okay. Thank you. Mhmm. Yeah. Okay. So when you connect, let me know. And then if any problem, I'll call you back. Alright. Thank you. Yeah. 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Yeah. Sorry? Hello? Yeah.\n\nYeah. Yeah. I Yeah. I know Wi Fi password. Same one.\n\nYeah. Right. Yeah. Because underneath modem, I can see the password there. So it's the same one.\n\nOkay. That's good. Okay. Thank you. Mhmm.\n\nYeah. Okay. So when you connect, let me know. And then if any problem, I'll call you back. Alright.\n\nThank you. Yeah. Bye.","paragraphs":[{"sentences":[{"text":"Yes.","start":0.32,"end":0.82,"sentiment":"neutral","sentiment_score":0.10182896256446838},{"text":"Yeah.","start":10.88,"end":11.04,"sentiment":"neutral","sentiment_score":-0.001093721017241478},{"text":"Sorry?","start":11.04,"end":11.54,"sentiment":"neutral","sentiment_score":-0.007489152252674103},{"text":"Hello?","start":12.88,"end":13.38,"sentiment":"neutral","sentiment_score":-0.0006593181751668453},{"text":"Yeah.","start":14.0,"end":14.5,"sentiment":"neutral","sentiment_score":0.007175561040639877}],"sentiment":"neutral","sentiment_score":0.019952466432005166,"num_words":5,"start":0.32,"end":14.5},{"sentences":[{"text":"Yeah.","start":15.945,"end":16.445,"sentiment":"neutral","sentiment_score":0.006787851918488741},{"text":"Yeah.","start":18.724998,"end":19.224998,"sentiment":"neutral","sentiment_score":0.009743962436914444},{"text":"I Yeah.","start":21.505,"end":27.305,"sentiment":"neutral","sentiment_score":0.0021005840972065917},{"text":"I know Wi Fi password.","start":27.305,"end":28.925,"sentiment":"neutral","sentiment_score":0.006691881269216537},{"text":"Same one.","start":33.559998,"end":34.28,"sentiment":"neutral","sentiment_score":0.013001959770917892}],"sentiment":"neutral","sentiment_score":0.007290573494339531,"num_words":11,"start":15.945,"end":34.28},{"sentences":[{"text":"Yeah.","start":34.28,"end":34.78,"sentiment":"neutral","sentiment_score":0.0204818956553936},{"text":"Right.","start":36.92,"end":37.32,"sentiment":"neutral","sentiment_score":0.046274323016405106},{"text":"Yeah.","start":37.32,"end":37.72,"sentiment":"neutral","sentiment_score":0.03192766383290291},{"text":"Because underneath modem, I can see the password there.","start":37.72,"end":42.22,"sentiment":"neutral","sentiment_score":0.013497298997309472},{"text":"So it's the same one.","start":43.16,"end":44.78,"sentiment":"neutral","sentiment_score":-0.018350415304303168}],"sentiment":"neutral","sentiment_score":0.007553382174057119,"num_words":17,"start":34.28,"end":44.78},{"sentences":[{"text":"Okay.","start":45.079998,"end":45.579998,"sentiment":"neutral","sentiment_score":0.11475255340337752},{"text":"That's good.","start":46.385002,"end":47.185,"sentiment":"positive","sentiment_score":0.4279321879148483},{"text":"Okay.","start":47.185,"end":47.585,"sentiment":"neutral","sentiment_score":0.3160802721977234},{"text":"Thank you.","start":47.585,"end":48.325,"sentiment":"positive","sentiment_score":0.4981575757265091},{"text":"Mhmm.","start":50.785,"end":51.285,"sentiment":"neutral","sentiment_score":0.049950867891311646}],"sentiment":"neutral","sentiment_score":0.3332804601107325,"num_words":7,"start":45.079998,"end":51.285},{"sentences":[{"text":"Yeah.","start":53.745,"end":54.245,"sentiment":"neutral","sentiment_score":0.03795502707362175},{"text":"Okay.","start":55.265,"end":55.765,"sentiment":"neutral","sentiment_score":0.062424592673778534},{"text":"So when you connect, let me know.","start":55.905,"end":57.585,"sentiment":"neutral","sentiment_score":0.06235141945736749},{"text":"And then if any problem, I'll call you back.","start":57.585,"end":60.245,"sentiment":"neutral","sentiment_score":0.010052719877825843},{"text":"Alright.","start":61.07094,"end":61.310936,"sentiment":"neutral","sentiment_score":0.2574661374092102}],"sentiment":"neutral","sentiment_score":0.04656737748729555,"num_words":19,"start":53.745,"end":61.310936},{"sentences":[{"text":"Thank you.","start":61.310936,"end":62.210938,"sentiment":"positive","sentiment_score":0.4500998854637146},{"text":"Yeah.","start":62.750935,"end":63.000935,"sentiment":"neutral","sentiment_score":0.2501679062843323},{"text":"Bye.","start":63.000935,"end":63.500935,"sentiment":"neutral","sentiment_score":0.3211808502674103}],"sentiment":"positive","sentiment_score":0.36788713186979294,"num_words":4,"start":61.310936,"end":63.500935}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Yes.\n\nChannel 0: Hello, Inghiong. This is Marina, yeah, from Airtel tech support. Regarding the password that you're asking earlier, is it the Wi Fi password?\n\nChannel 1: Yeah. Sorry? Hello?\n\nChannel 0: Regard\n\nChannel 1: Yeah.\n\nChannel 0: yes. Hello? Can you hear me?\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Yeah. Regarding the password\n\nChannel 1: I\n\nChannel 0: you're asking earlier, is it about the Wi Fi password?\n\nChannel 1: Yeah. I know Wi Fi password.\n\nChannel 0: Yeah. It will remain the same once\n\nChannel 1: Same\n\nChannel 0: the\n\nChannel 1: one.\n\nChannel 0: service\n\nChannel 1: Yeah.\n\nChannel 0: is activated. Yeah.\n\nChannel 1: Right. Yeah. Because underneath modem, I can see the password there.\n\nChannel 0: Mhmm. But\n\nChannel 1: So\n\nChannel 0: no Internet?\n\nChannel 1: it's the same one. Okay.\n\nChannel 0: Yeah.\n\nChannel 1: That's good.\n\nChannel 0: Yeah.\n\nChannel 1: Okay. Thank you.\n\nChannel 0: Yeah. Once the service is activated, the password\n\nChannel 1: Mhmm.\n\nChannel 0: will be the same once you connect\n\nChannel 1: Yeah.\n\nChannel 0: to it. Okay.\n\nChannel 1: Okay. So when you connect, let me know. And then if any\n\nChannel 0: Mhmm.\n\nChannel 1: problem, I'll call you back.\n\nChannel 0: Okay.\n\nChannel 1: Alright. Thank\n\nChannel 0: I'll update\n\nChannel 1: you.\n\nChannel 0: you again.\n\nChannel 1: Yeah. Bye.\n\nChannel 0: You're welcome. Bye.","paragraphs":[{"sentences":[{"text":"Yes.","start":0.32,"end":0.82,"sentiment":"neutral","sentiment_score":0.10182896256446838}],"sentiment":"neutral","sentiment_score":0.10182896256446838,"channel":1,"num_words":1,"start":0.32,"end":0.82},{"sentences":[{"text":"Hello, Inghiong.","start":1.92,"end":2.82,"sentiment":"neutral","sentiment_score":0.05203114449977875},{"text":"This is Marina, yeah, from Airtel tech support.","start":2.8799999,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.05474085919559002},{"text":"Regarding the password that you're asking earlier, is it the Wi Fi 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support named Marina is on the phone with Inghretion, who is asking about a password. Marina confirms that the Wi Fi password is the same as the previous one and explains that the service will remain the same once activated. Inghretion is instructed to inform Marina if there are any problems and to call back if needed."},"intents":{"segments":[{"text":"Regarding the password that you're asking earlier, is it the Wi Fi password? Yeah. Sorry?","start_word":11,"end_word":25,"intents":[{"intent":"Verify wi fi password","confidence_score":0.020956216}]},{"text":"Thank I'll update you. you again. Yeah.","start_word":141,"end_word":147,"intents":[{"intent":"Update service availability","confidence_score":0.0016418898}]}]},"sentiments":{"segments":[{"text":"Yes. Hello, Inghiong. This is Marina, yeah, from Airtel tech support. Regarding the password that you're asking earlier, is it the Wi Fi password? Yeah. Sorry? Hello? Regard Yeah. yes. Hello? Can you hear me? Yeah. Yeah. Yeah. Regarding the password I you're asking earlier, is it about the Wi Fi password? Yeah. I know Wi Fi password. Yeah. It will remain the same once Same the one. service Yeah. is activated. Yeah. Right. Yeah. Because underneath modem, I can see the password there. Mhmm. But So no Internet? it's the same one. Okay. Yeah.","start_word":0,"end_word":94,"sentiment":"neutral","sentiment_score":0.017098870128393173},{"text":"That's good.","start_word":95,"end_word":96,"sentiment":"positive","sentiment_score":0.432138055562973},{"text":"Yeah. Okay.","start_word":97,"end_word":98,"sentiment":"neutral","sentiment_score":0.27917420864105225},{"text":"Thank you.","start_word":99,"end_word":100,"sentiment":"positive","sentiment_score":0.48024457693099976},{"text":"Yeah. Once the service is activated, the password Mhmm. will be the same once you connect Yeah. to it. Okay. Okay. So when you connect, let me know. And then if any Mhmm. problem, I'll call you back. Okay. 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