{"metadata":{"transaction_key":"deprecated","request_id":"019f4539-20a5-7311-ba4c-37ad7d8899b8","sha256":"6048d3a86428ad77142429b8e712f371b751ebffd8dcfa21a990726f1842dfb3","created":"2026-07-09T04:53:20.419Z","duration":6.1919374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":28},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Kim. Just leave a message, and I'll get back to you as soon as I can.","confidence":0.99902344,"words":[{"word":"hi","start":0.88,"end":1.12,"confidence":0.9975586,"punctuated_word":"Hi.","sentiment":"positive","sentiment_score":0.3780168890953064},{"word":"you've","start":1.12,"end":1.4399999,"confidence":0.99902344,"punctuated_word":"You've","sentiment":"positive","sentiment_score":0.4026116728782654},{"word":"reached","start":1.4399999,"end":1.8399999,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"positive","sentiment_score":0.4071245789527893},{"word":"kim","start":1.8399999,"end":2.34,"confidence":0.9914551,"punctuated_word":"Kim.","sentiment":"positive","sentiment_score":0.3961690366268158},{"word":"just","start":2.56,"end":2.8,"confidence":0.99902344,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.3162240982055664},{"word":"leave","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.17863689363002777},{"word":"a","start":3.04,"end":3.12,"confidence":0.9951172,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.15061074495315552},{"word":"message","start":3.12,"end":3.4399998,"confidence":0.935791,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.2093009352684021},{"word":"and","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2936030626296997},{"word":"i'll","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.3072797954082489},{"word":"get","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.2352459132671356},{"word":"back","start":4.0,"end":4.16,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.2790784239768982},{"word":"to","start":4.16,"end":4.24,"confidence":0.9970703,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.3830816149711609},{"word":"you","start":4.24,"end":4.4,"confidence":0.99902344,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.5005024075508118},{"word":"as","start":4.4,"end":4.48,"confidence":0.9980469,"punctuated_word":"as","sentiment":"positive","sentiment_score":0.33515238761901855},{"word":"soon","start":4.48,"end":4.72,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.3192266821861267},{"word":"as","start":4.72,"end":4.7999997,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.3142673671245575},{"word":"i","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.49435511231422424},{"word":"can","start":4.96,"end":5.46,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.21177129447460177}],"paragraphs":{"transcript":"\nHi. You've reached Kim. Just leave a message, and I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.12,"sentiment":"positive","sentiment_score":0.3780168890953064},{"text":"You've reached Kim.","start":1.12,"end":2.34,"sentiment":"positive","sentiment_score":0.40196842948595685},{"text":"Just leave a message, and I'll get back to you as soon as I can.","start":2.56,"end":5.46,"sentiment":"neutral","sentiment_score":0.30188911557197573}],"sentiment":"neutral","sentiment_score":0.32169783742804275,"num_words":19,"start":0.88,"end":5.46}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Kim. Just leave a message, and I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.12,"sentiment":"positive","sentiment_score":0.3780168890953064},{"text":"You've reached Kim.","start":1.12,"end":2.34,"sentiment":"positive","sentiment_score":0.40196842948595685},{"text":"Just leave a message, and I'll get back to you as soon as I can.","start":2.56,"end":5.46,"sentiment":"neutral","sentiment_score":0.30188911557197573}],"sentiment":"neutral","sentiment_score":0.32169783742804275,"channel":1,"num_words":19,"start":0.88,"end":5.46}]},"summary":{"result":"success","short":"Hi. You've reached Kim. Just leave a message, and I'll get back to you as soon as I can."},"intents":{"segments":[{"text":"Just leave a message, and I'll get back to you as soon as I can.","start_word":4,"end_word":18,"intents":[{"intent":"Leave message","confidence_score":0.69118047}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Kim.","start_word":0,"end_word":3,"sentiment":"positive","sentiment_score":0.39541640877723694},{"text":"Just leave a message, and I'll get back to you as soon as I can.","start_word":4,"end_word":18,"sentiment":"neutral","sentiment_score":0.29646310210227966}],"average":{"sentiment":"neutral","sentiment_score":0.32473550524030415}}}}