{"metadata":{"transaction_key":"deprecated","request_id":"019f5a07-3b58-7571-94b6-e60e8b6eb0eb","sha256":"c209d854cb8aa97b257da11049cefa48a4ee1b49a0adfa6e77fe432eb5f87b1b","created":"2026-07-13T05:50:52.558Z","duration":102.52794,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":319,"output_tokens":62},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":365,"output_tokens":365},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":365,"output_tokens":24}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi. It's Andrew from Vigilance AI. Is this Vkus? Oh, Vitus, have I caught you in a bad time? Oh, I'm sorry. But, Vitus, this is just real quick. Just wanted to introduce VytaVence AI as our twenty four seven AI security analyst, helps teams investigate every security alert in minutes, and provides you with a full audit trail without adding headcount or placing your existing staff. Because are you oh, well, I don't don't you wanna see how we compare? I mean, if you're going to stay with them, at least you will have a better deal in in renewal. I mean oh, another two years from now? Gotcha. But because can I send your email? That way you can check us through, and if ever in the future, you can or we can, you know, contact each other if ever? Alright. Is this still your email? Because, that, jury@vet.partners? Alright. Mate, I'm going to send your email. Hopefully, we can talk again. Because, you drive safe, and take care, mate. Cheers. Bye bye.","confidence":0.9921875,"words":[{"word":"oh","start":5.3599997,"end":5.52,"confidence":0.9897461,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.05741245299577713},{"word":"hi","start":5.52,"end":6.0,"confidence":0.9951172,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":0.060137152671813965},{"word":"it's","start":6.0,"end":6.3999996,"confidence":0.795166,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.06713088601827621},{"word":"andrew","start":6.3999996,"end":6.7999997,"confidence":1.0,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.10689831525087357},{"word":"from","start":6.7999997,"end":7.12,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.10000920295715332},{"word":"vigilance","start":7.12,"end":7.62,"confidence":0.953125,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.12742874026298523},{"word":"ai","start":7.68,"end":8.18,"confidence":0.89331055,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.10289067029953004},{"word":"is","start":8.72,"end":8.88,"confidence":0.9536133,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.07631048560142517},{"word":"this","start":8.88,"end":9.38,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.06164585053920746},{"word":"vkus","start":9.44,"end":9.94,"confidence":0.48946127,"punctuated_word":"Vkus?","sentiment":"neutral","sentiment_score":0.0689237043261528},{"word":"oh","start":12.915,"end":13.415,"confidence":0.93969727,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.05332494527101517},{"word":"vitus","start":13.555,"end":13.795,"confidence":0.8925781,"punctuated_word":"Vitus,","sentiment":"neutral","sentiment_score":-0.12057238817214966},{"word":"have","start":13.795,"end":14.035,"confidence":0.9350586,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.2502169907093048},{"word":"i","start":14.035,"end":14.195,"confidence":0.96435547,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.286533921957016},{"word":"caught","start":14.195,"end":14.355,"confidence":0.97509766,"punctuated_word":"caught","sentiment":"negative","sentiment_score":-0.39550548791885376},{"word":"you","start":14.355,"end":14.515,"confidence":0.99316406,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.3820054233074188},{"word":"in","start":14.515,"end":14.755,"confidence":0.97802734,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.4066157937049866},{"word":"a","start":14.755,"end":14.915,"confidence":0.9970703,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.37467196583747864},{"word":"bad","start":14.915,"end":15.075,"confidence":0.99902344,"punctuated_word":"bad","sentiment":"negative","sentiment_score":-0.39497923851013184},{"word":"time","start":15.075,"end":15.575,"confidence":0.99902344,"punctuated_word":"time?","sentiment":"negative","sentiment_score":-0.3948529958724976},{"word":"oh","start":20.915,"end":21.235,"confidence":0.97265625,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.11081071943044662},{"word":"i'm","start":21.235,"end":21.475,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1297931969165802},{"word":"sorry","start":21.475,"end":21.975,"confidence":0.9880371,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.1203734278678894},{"word":"but","start":22.515,"end":22.835,"confidence":0.8442383,"punctuated_word":"But,","sentiment":"neutral","sentiment_score":-0.015313591808080671},{"word":"vitus","start":22.835,"end":23.335,"confidence":0.9944661,"punctuated_word":"Vitus,","sentiment":"neutral","sentiment_score":0.08842268586158752},{"word":"this","start":23.475,"end":23.635,"confidence":0.99121094,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.1442793756723404},{"word":"is","start":23.635,"end":23.795,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.18515589833259585},{"word":"just","start":23.795,"end":24.115,"confidence":0.8540039,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.19012270867824552},{"word":"real","start":24.115,"end":24.435,"confidence":0.98095703,"punctuated_word":"real","sentiment":"neutral","sentiment_score":0.11085863411426544},{"word":"quick","start":24.435,"end":24.935,"confidence":0.97680664,"punctuated_word":"quick.","sentiment":"neutral","sentiment_score":0.214945450425148},{"word":"just","start":25.46,"end":25.619999,"confidence":0.984375,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.26041489839553833},{"word":"wanted","start":25.619999,"end":25.859999,"confidence":0.9819336,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.23408065736293793},{"word":"to","start":25.859999,"end":26.019999,"confidence":0.99902344,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.3571958839893341},{"word":"introduce","start":26.019999,"end":26.519999,"confidence":1.0,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.27919578552246094},{"word":"vytavence","start":26.66,"end":27.16,"confidence":0.6079346,"punctuated_word":"VytaVence","sentiment":"neutral","sentiment_score":0.2752217650413513},{"word":"ai","start":27.22,"end":27.72,"confidence":0.77734375,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.21530723571777344},{"word":"as","start":28.259998,"end":28.5,"confidence":0.35302734,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.2398302257061005},{"word":"our","start":28.5,"end":28.74,"confidence":0.99902344,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.2352657914161682},{"word":"twenty","start":28.74,"end":29.06,"confidence":1.0,"punctuated_word":"twenty","sentiment":"positive","sentiment_score":0.3452453017234802},{"word":"four","start":29.06,"end":29.22,"confidence":0.99902344,"punctuated_word":"four","sentiment":"neutral","sentiment_score":0.2520190477371216},{"word":"seven","start":29.22,"end":29.619999,"confidence":0.9980469,"punctuated_word":"seven","sentiment":"neutral","sentiment_score":0.24823369085788727},{"word":"ai","start":29.619999,"end":29.939999,"confidence":0.98828125,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.19365809857845304},{"word":"security","start":29.939999,"end":30.419998,"confidence":0.9892578,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.12734216451644895},{"word":"analyst","start":30.419998,"end":30.919998,"confidence":0.8486328,"punctuated_word":"analyst,","sentiment":"neutral","sentiment_score":0.27743059396743774},{"word":"helps","start":31.3,"end":31.699999,"confidence":0.9970703,"punctuated_word":"helps","sentiment":"neutral","sentiment_score":0.2820993661880493},{"word":"teams","start":31.699999,"end":32.18,"confidence":0.9790039,"punctuated_word":"teams","sentiment":"neutral","sentiment_score":0.26106148958206177},{"word":"investigate","start":32.18,"end":32.68,"confidence":0.9838867,"punctuated_word":"investigate","sentiment":"neutral","sentiment_score":0.18924790620803833},{"word":"every","start":32.739998,"end":33.059998,"confidence":0.99902344,"punctuated_word":"every","sentiment":"neutral","sentiment_score":0.3121597170829773},{"word":"security","start":33.059998,"end":33.54,"confidence":1.0,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.1191706284880638},{"word":"alert","start":33.54,"end":33.86,"confidence":1.0,"punctuated_word":"alert","sentiment":"neutral","sentiment_score":0.1971370428800583},{"word":"in","start":33.86,"end":34.019997,"confidence":0.9921875,"punctuated_word":"in","sentiment":"positive","sentiment_score":0.3910840153694153},{"word":"minutes","start":34.019997,"end":34.519997,"confidence":0.8376465,"punctuated_word":"minutes,","sentiment":"positive","sentiment_score":0.38518476486206055},{"word":"and","start":34.899998,"end":35.14,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2930552065372467},{"word":"provides","start":35.14,"end":35.54,"confidence":0.99316406,"punctuated_word":"provides","sentiment":"neutral","sentiment_score":0.32624953985214233},{"word":"you","start":35.54,"end":35.699997,"confidence":0.99121094,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.3707913756370544},{"word":"with","start":35.699997,"end":35.94,"confidence":0.9970703,"punctuated_word":"with","sentiment":"positive","sentiment_score":0.40312516689300537},{"word":"a","start":35.94,"end":36.18,"confidence":0.67626953,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.3794025182723999},{"word":"full","start":36.18,"end":36.42,"confidence":0.9970703,"punctuated_word":"full","sentiment":"positive","sentiment_score":0.4099462330341339},{"word":"audit","start":36.42,"end":36.739998,"confidence":0.9951172,"punctuated_word":"audit","sentiment":"neutral","sentiment_score":0.3131934106349945},{"word":"trail","start":36.739998,"end":37.14,"confidence":0.99902344,"punctuated_word":"trail","sentiment":"neutral","sentiment_score":0.28706058859825134},{"word":"without","start":37.14,"end":37.46,"confidence":0.99902344,"punctuated_word":"without","sentiment":"neutral","sentiment_score":0.217818945646286},{"word":"adding","start":37.46,"end":37.94,"confidence":0.9980469,"punctuated_word":"adding","sentiment":"neutral","sentiment_score":0.09548217803239822},{"word":"headcount","start":37.94,"end":38.44,"confidence":0.78222656,"punctuated_word":"headcount","sentiment":"neutral","sentiment_score":0.03810689598321915},{"word":"or","start":38.5,"end":38.739998,"confidence":0.99316406,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.16864563524723053},{"word":"placing","start":38.739998,"end":39.22,"confidence":0.57128906,"punctuated_word":"placing","sentiment":"neutral","sentiment_score":0.07217714190483093},{"word":"your","start":39.22,"end":39.46,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.17699410021305084},{"word":"existing","start":39.46,"end":39.96,"confidence":1.0,"punctuated_word":"existing","sentiment":"neutral","sentiment_score":0.08073926717042923},{"word":"staff","start":40.1,"end":40.6,"confidence":0.93847656,"punctuated_word":"staff.","sentiment":"neutral","sentiment_score":0.09226471185684204},{"word":"because","start":41.195,"end":41.675,"confidence":0.38867188,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":-0.02295835316181183},{"word":"are","start":41.754997,"end":41.995,"confidence":0.7788086,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.012106239795684814},{"word":"you","start":41.995,"end":42.234997,"confidence":0.9838867,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.008323274552822113},{"word":"oh","start":46.555,"end":47.055,"confidence":0.8198242,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":-0.03764713555574417},{"word":"well","start":48.155,"end":48.554996,"confidence":0.9423828,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":-0.07972443848848343},{"word":"i","start":48.554996,"end":48.635,"confidence":0.6010742,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.14844727516174316},{"word":"don't","start":48.635,"end":48.875,"confidence":0.6765137,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.12076856195926666},{"word":"don't","start":48.875,"end":49.034996,"confidence":0.84155273,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.08601346611976624},{"word":"you","start":49.034996,"end":49.195,"confidence":0.9633789,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.06526370346546173},{"word":"wanna","start":49.195,"end":49.515,"confidence":0.9980469,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":-0.010119451209902763},{"word":"see","start":49.515,"end":49.675,"confidence":0.9970703,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.015501298010349274},{"word":"how","start":49.675,"end":49.835,"confidence":1.0,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.012394465506076813},{"word":"we","start":49.835,"end":50.074997,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.029607776552438736},{"word":"compare","start":50.074997,"end":50.555,"confidence":0.9748535,"punctuated_word":"compare?","sentiment":"neutral","sentiment_score":0.006218403577804565},{"word":"i","start":50.555,"end":50.714996,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.014184899628162384},{"word":"mean","start":50.714996,"end":51.195,"confidence":0.9975586,"punctuated_word":"mean,","sentiment":"neutral","sentiment_score":-0.004158422350883484},{"word":"if","start":51.195,"end":51.354996,"confidence":0.9350586,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.019499145448207855},{"word":"you're","start":51.354996,"end":51.594997,"confidence":0.9301758,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.003123651025816798},{"word":"going","start":51.594997,"end":51.914997,"confidence":1.0,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.006528407335281372},{"word":"to","start":51.914997,"end":52.234997,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.00021945685148239136},{"word":"stay","start":52.234997,"end":52.475,"confidence":0.99902344,"punctuated_word":"stay","sentiment":"neutral","sentiment_score":0.002623915672302246},{"word":"with","start":52.475,"end":52.714996,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.023205041885375977},{"word":"them","start":52.714996,"end":53.214996,"confidence":0.9946289,"punctuated_word":"them,","sentiment":"neutral","sentiment_score":-0.0282534584403038},{"word":"at","start":53.434998,"end":53.515,"confidence":0.99316406,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.05218669772148132},{"word":"least","start":53.515,"end":53.754997,"confidence":1.0,"punctuated_word":"least","sentiment":"neutral","sentiment_score":-0.06628674268722534},{"word":"you","start":53.754997,"end":53.914997,"confidence":0.875,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03901404142379761},{"word":"will","start":53.914997,"end":54.155,"confidence":0.99902344,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.02738458663225174},{"word":"have","start":54.155,"end":54.394997,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.04614935070276261},{"word":"a","start":54.394997,"end":54.894997,"confidence":0.96777344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.013253293931484222},{"word":"better","start":55.640003,"end":56.04,"confidence":0.93115234,"punctuated_word":"better","sentiment":"neutral","sentiment_score":-0.005626849830150604},{"word":"deal","start":56.04,"end":56.36,"confidence":1.0,"punctuated_word":"deal","sentiment":"neutral","sentiment_score":0.0163307785987854},{"word":"in","start":56.36,"end":56.84,"confidence":0.5258789,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.040607549250125885},{"word":"in","start":56.84,"end":57.08,"confidence":0.98535156,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.044442318379879},{"word":"renewal","start":57.08,"end":57.58,"confidence":0.9423828,"punctuated_word":"renewal.","sentiment":"neutral","sentiment_score":-0.03550630062818527},{"word":"i","start":58.280003,"end":58.36,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.01780160516500473},{"word":"mean","start":58.36,"end":58.86,"confidence":1.0,"punctuated_word":"mean","sentiment":"neutral","sentiment_score":0.016142219305038452},{"word":"oh","start":64.6,"end":64.76,"confidence":0.9494629,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":0.008693456649780273},{"word":"another","start":64.76,"end":65.16,"confidence":1.0,"punctuated_word":"another","sentiment":"neutral","sentiment_score":0.00568782351911068},{"word":"two","start":65.16,"end":65.4,"confidence":1.0,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.006327874958515167},{"word":"years","start":65.4,"end":65.72,"confidence":1.0,"punctuated_word":"years","sentiment":"neutral","sentiment_score":0.003705555573105812},{"word":"from","start":65.72,"end":65.96,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.004204025492072105},{"word":"now","start":65.96,"end":66.46,"confidence":0.94750977,"punctuated_word":"now?","sentiment":"neutral","sentiment_score":-0.0003039184957742691},{"word":"gotcha","start":67.0,"end":67.5,"confidence":0.9288737,"punctuated_word":"Gotcha.","sentiment":"neutral","sentiment_score":0.04060543701052666},{"word":"but","start":68.925,"end":69.165,"confidence":0.9873047,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.02408047765493393},{"word":"because","start":69.165,"end":69.405,"confidence":0.76171875,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.019464794546365734},{"word":"can","start":69.645004,"end":69.885,"confidence":0.9819336,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.028696920722723007},{"word":"i","start":69.885,"end":70.125,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.03446778655052185},{"word":"send","start":70.125,"end":70.445,"confidence":0.99902344,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.027876857668161392},{"word":"your","start":70.445,"end":70.845,"confidence":0.6225586,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.02510223537683487},{"word":"email","start":70.845,"end":71.325005,"confidence":0.97314453,"punctuated_word":"email?","sentiment":"neutral","sentiment_score":0.03587917983531952},{"word":"that","start":71.325005,"end":71.565,"confidence":1.0,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.04605070501565933},{"word":"way","start":71.565,"end":71.805,"confidence":1.0,"punctuated_word":"way","sentiment":"neutral","sentiment_score":0.07596488296985626},{"word":"you","start":71.805,"end":71.965004,"confidence":0.5234375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08363479375839233},{"word":"can","start":71.965004,"end":72.285,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.08912641555070877},{"word":"check","start":72.285,"end":72.525,"confidence":0.9453125,"punctuated_word":"check","sentiment":"neutral","sentiment_score":0.07772921025753021},{"word":"us","start":72.525,"end":72.685005,"confidence":0.98291016,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.0558975525200367},{"word":"through","start":72.685005,"end":72.925,"confidence":0.71276855,"punctuated_word":"through,","sentiment":"neutral","sentiment_score":0.08749369531869888},{"word":"and","start":72.925,"end":73.165,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.08327613770961761},{"word":"if","start":73.165,"end":73.485,"confidence":0.984375,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.06371061503887177},{"word":"ever","start":73.485,"end":73.725,"confidence":0.98535156,"punctuated_word":"ever","sentiment":"neutral","sentiment_score":0.06991613656282425},{"word":"in","start":73.725,"end":73.965004,"confidence":0.9589844,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.049153249710798264},{"word":"the","start":73.965004,"end":74.125,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04376646131277085},{"word":"future","start":74.125,"end":74.605,"confidence":0.81640625,"punctuated_word":"future,","sentiment":"neutral","sentiment_score":0.05917578935623169},{"word":"you","start":74.605,"end":74.845,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0395895354449749},{"word":"can","start":74.845,"end":75.245,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.035818807780742645},{"word":"or","start":75.405,"end":75.565,"confidence":0.9941406,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.05530669540166855},{"word":"we","start":75.565,"end":75.725,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.03634076192975044},{"word":"can","start":75.725,"end":76.045,"confidence":0.99316406,"punctuated_word":"can,","sentiment":"neutral","sentiment_score":0.04024242609739304},{"word":"you","start":76.045,"end":76.205,"confidence":0.8125,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.025227535516023636},{"word":"know","start":76.205,"end":76.445,"confidence":0.9995117,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.027662916108965874},{"word":"contact","start":76.445,"end":76.925,"confidence":1.0,"punctuated_word":"contact","sentiment":"neutral","sentiment_score":0.03569718450307846},{"word":"each","start":76.925,"end":77.165,"confidence":0.9980469,"punctuated_word":"each","sentiment":"neutral","sentiment_score":0.017304502427577972},{"word":"other","start":77.165,"end":77.485,"confidence":1.0,"punctuated_word":"other","sentiment":"neutral","sentiment_score":0.024235408753156665},{"word":"if","start":77.485,"end":77.565,"confidence":0.8442383,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.019424868747591972},{"word":"ever","start":77.565,"end":78.065,"confidence":0.7919922,"punctuated_word":"ever?","sentiment":"neutral","sentiment_score":0.032646600157022476},{"word":"alright","start":81.62,"end":82.12,"confidence":0.9797363,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.07822632789611816},{"word":"is","start":82.42,"end":82.58,"confidence":0.9951172,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.04816216230392456},{"word":"this","start":82.58,"end":82.74,"confidence":0.9902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.04959387704730034},{"word":"still","start":82.74,"end":82.979996,"confidence":0.99902344,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.03897744417190552},{"word":"your","start":82.979996,"end":83.22,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.026298359036445618},{"word":"email","start":83.22,"end":83.72,"confidence":0.87719727,"punctuated_word":"email?","sentiment":"neutral","sentiment_score":0.033155523240566254},{"word":"because","start":83.78,"end":84.28,"confidence":0.91381836,"punctuated_word":"Because,","sentiment":"neutral","sentiment_score":0.015206651762127876},{"word":"that","start":84.58,"end":85.06,"confidence":0.8063965,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":0.018321538344025612},{"word":"jury@vet.partners","start":85.46,"end":87.8,"confidence":0.88793945,"punctuated_word":"jury@vet.partners?","sentiment":"neutral","sentiment_score":0.029078051447868347},{"word":"alright","start":90.96294,"end":91.46294,"confidence":0.91186523,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.18155112862586975},{"word":"mate","start":91.602936,"end":91.84294,"confidence":0.9020996,"punctuated_word":"Mate,","sentiment":"neutral","sentiment_score":0.18110546469688416},{"word":"i'm","start":91.84294,"end":92.08294,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.19954095780849457},{"word":"going","start":92.08294,"end":92.242935,"confidence":1.0,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.18226715922355652},{"word":"to","start":92.242935,"end":92.32294,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.19301864504814148},{"word":"send","start":92.32294,"end":92.562935,"confidence":1.0,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.1503508985042572},{"word":"your","start":92.562935,"end":92.882935,"confidence":0.93603516,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.14550261199474335},{"word":"email","start":92.882935,"end":93.282936,"confidence":0.99316406,"punctuated_word":"email.","sentiment":"neutral","sentiment_score":0.17120283842086792},{"word":"hopefully","start":93.44294,"end":93.76294,"confidence":0.97753906,"punctuated_word":"Hopefully,","sentiment":"neutral","sentiment_score":0.22528621554374695},{"word":"we","start":93.76294,"end":93.922935,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.23197975754737857},{"word":"can","start":93.922935,"end":94.16294,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.22229664027690887},{"word":"talk","start":94.16294,"end":94.40294,"confidence":0.99902344,"punctuated_word":"talk","sentiment":"neutral","sentiment_score":0.23248133063316345},{"word":"again","start":94.40294,"end":94.80294,"confidence":0.8654785,"punctuated_word":"again.","sentiment":"neutral","sentiment_score":0.2931085526943207},{"word":"because","start":94.96294,"end":95.282936,"confidence":0.6861572,"punctuated_word":"Because,","sentiment":"neutral","sentiment_score":0.3153981566429138},{"word":"you","start":95.52294,"end":95.68294,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.35491877794265747},{"word":"drive","start":95.68294,"end":96.00294,"confidence":1.0,"punctuated_word":"drive","sentiment":"positive","sentiment_score":0.39183080196380615},{"word":"safe","start":96.00294,"end":96.32294,"confidence":0.84033203,"punctuated_word":"safe,","sentiment":"positive","sentiment_score":0.3590583801269531},{"word":"and","start":96.32294,"end":96.80294,"confidence":1.0,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.3644205033779144},{"word":"take","start":96.80294,"end":97.04294,"confidence":0.99902344,"punctuated_word":"take","sentiment":"positive","sentiment_score":0.4083395302295685},{"word":"care","start":97.04294,"end":97.282936,"confidence":0.99902344,"punctuated_word":"care,","sentiment":"positive","sentiment_score":0.3604022264480591},{"word":"mate","start":97.282936,"end":97.602936,"confidence":0.99853516,"punctuated_word":"mate.","sentiment":"positive","sentiment_score":0.3404998779296875},{"word":"cheers","start":97.602936,"end":98.102936,"confidence":1.0,"punctuated_word":"Cheers.","sentiment":"positive","sentiment_score":0.39950236678123474},{"word":"bye","start":99.84294,"end":100.08294,"confidence":0.9560547,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.26997894048690796},{"word":"bye","start":100.08294,"end":100.58294,"confidence":0.9951172,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":0.19313055276870728}],"paragraphs":{"transcript":"\nOh, hi. It's Andrew from Vigilance AI. Is this Vkus? Oh, Vitus, have I caught you in a bad time? Oh, I'm sorry.\n\nBut, Vitus, this is just real quick. Just wanted to introduce VytaVence AI as our twenty four seven AI security analyst, helps teams investigate every security alert in minutes, and provides you with a full audit trail without adding headcount or placing your existing staff. Because are you oh, well, I don't don't you wanna see how we compare? I mean, if you're going to stay with them, at least you will have a better deal in in renewal. I mean oh, another two years from now?\n\nGotcha. But because can I send your email? That way you can check us through, and if ever in the future, you can or we can, you know, contact each other if ever? Alright. Is this still your email?\n\nBecause, that, jury@vet.partners? Alright. Mate, I'm going to send your email. Hopefully, we can talk again. Because, you drive safe, and take care, mate.\n\nCheers. Bye bye.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":5.3599997,"end":6.0,"sentiment":"neutral","sentiment_score":0.05877480283379555},{"text":"It's Andrew from Vigilance AI.","start":6.0,"end":8.18,"sentiment":"neutral","sentiment_score":0.10087156295776367},{"text":"Is this Vkus?","start":8.72,"end":9.94,"sentiment":"neutral","sentiment_score":0.06896001348892848},{"text":"Oh, Vitus, have I caught you in a bad time?","start":12.915,"end":15.575,"sentiment":"neutral","sentiment_score":-0.3059279151260853},{"text":"Oh, I'm sorry.","start":20.915,"end":21.975,"sentiment":"neutral","sentiment_score":-0.12032578140497208}],"sentiment":"neutral","sentiment_score":-0.11267256671967714,"num_words":23,"start":5.3599997,"end":21.975},{"sentences":[{"text":"But, Vitus, this is just real quick.","start":22.515,"end":24.935,"sentiment":"neutral","sentiment_score":0.13121016589658602},{"text":"Just wanted to introduce VytaVence AI as our twenty four seven AI security analyst, helps teams investigate every security alert in minutes, and provides you with a full audit trail without adding headcount or placing your existing staff.","start":25.46,"end":40.6,"sentiment":"neutral","sentiment_score":0.24743786807122983},{"text":"Because are you oh, well, I don't don't you wanna see how we compare?","start":41.195,"end":50.555,"sentiment":"neutral","sentiment_score":-0.03477078050907169},{"text":"I mean, if you're going to stay with them, at least you will have a better deal in in renewal.","start":50.555,"end":57.58,"sentiment":"neutral","sentiment_score":-0.008341912052128465},{"text":"I mean oh, another two years from now?","start":58.280003,"end":66.46,"sentiment":"neutral","sentiment_score":0.007782330270856619}],"sentiment":"neutral","sentiment_score":0.11183608760896685,"num_words":87,"start":22.515,"end":66.46},{"sentences":[{"text":"Gotcha.","start":67.0,"end":67.5,"sentiment":"neutral","sentiment_score":0.04060543701052666},{"text":"But because can I send your email?","start":68.925,"end":71.325005,"sentiment":"neutral","sentiment_score":0.027938321764980043},{"text":"That way you can check us through, and if ever in the future, you can or we can, you know, contact each other if ever?","start":71.325005,"end":78.065,"sentiment":"neutral","sentiment_score":0.05097571551799774},{"text":"Alright.","start":81.62,"end":82.12,"sentiment":"neutral","sentiment_score":0.07822632789611816},{"text":"Is this still your email?","start":82.42,"end":83.72,"sentiment":"neutral","sentiment_score":0.03923747316002846}],"sentiment":"neutral","sentiment_score":0.0457687248977331,"num_words":39,"start":67.0,"end":83.72},{"sentences":[{"text":"Because, that, jury@vet.partners?","start":83.78,"end":87.8,"sentiment":"neutral","sentiment_score":0.020868747184673946},{"text":"Alright.","start":90.96294,"end":91.46294,"sentiment":"neutral","sentiment_score":0.18155112862586975},{"text":"Mate, I'm going to send your email.","start":91.602936,"end":93.282936,"sentiment":"neutral","sentiment_score":0.17471265367099217},{"text":"Hopefully, we can talk again.","start":93.44294,"end":94.80294,"sentiment":"neutral","sentiment_score":0.2410304993391037},{"text":"Because, you drive safe, and take care, mate.","start":94.96294,"end":97.602936,"sentiment":"positive","sentiment_score":0.361858531832695}],"sentiment":"neutral","sentiment_score":0.23196527905141315,"num_words":24,"start":83.78,"end":97.602936},{"sentences":[{"text":"Cheers.","start":97.602936,"end":98.102936,"sentiment":"positive","sentiment_score":0.39950236678123474},{"text":"Bye bye.","start":99.84294,"end":100.58294,"sentiment":"neutral","sentiment_score":0.23155474662780762}],"sentiment":"neutral","sentiment_score":0.28753728667895,"num_words":3,"start":97.602936,"end":100.58294}]}}]},{"alternatives":[{"transcript":"Hello? Yes, please. I'm actually driving at the moment, and I'm in Perth. But we already have a we already have a stock. Look. Look. We we we have a we have a contract with them for two years. That is that's another two years. Yeah. Yeah. Look, we can send me an email. That's fine. That is correct. Yes. Thank you.","confidence":0.9760742,"words":[{"word":"hello","start":3.84,"end":4.34,"confidence":0.9765625,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.01764712855219841},{"word":"yes","start":11.12,"end":11.36,"confidence":0.92163086,"punctuated_word":"Yes,","sentiment":"neutral","sentiment_score":0.13534653186798096},{"word":"please","start":11.36,"end":11.86,"confidence":0.6621094,"punctuated_word":"please.","sentiment":"neutral","sentiment_score":0.10193619132041933},{"word":"i'm","start":16.625,"end":16.865,"confidence":0.9921875,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.23052483797073364},{"word":"actually","start":16.865,"end":17.265,"confidence":0.9941406,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":-0.21379339694976807},{"word":"driving","start":17.265,"end":17.664999,"confidence":1.0,"punctuated_word":"driving","sentiment":"neutral","sentiment_score":-0.1821536421775818},{"word":"at","start":17.664999,"end":17.824999,"confidence":0.9980469,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.1801948845386505},{"word":"the","start":17.824999,"end":17.984999,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1643882393836975},{"word":"moment","start":17.984999,"end":18.305,"confidence":0.892334,"punctuated_word":"moment,","sentiment":"neutral","sentiment_score":-0.14373579621315002},{"word":"and","start":18.305,"end":18.465,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.09521561115980148},{"word":"i'm","start":18.465,"end":18.705,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1186404675245285},{"word":"in","start":18.705,"end":18.865,"confidence":0.9892578,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.08679823577404022},{"word":"perth","start":18.865,"end":19.365,"confidence":0.92456055,"punctuated_word":"Perth.","sentiment":"neutral","sentiment_score":-0.1302521526813507},{"word":"but","start":41.14,"end":41.3,"confidence":0.90771484,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.0447588711977005},{"word":"we","start":41.3,"end":41.46,"confidence":0.9980469,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.11073558032512663},{"word":"already","start":41.46,"end":41.86,"confidence":0.9980469,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.0584755465388298},{"word":"have","start":41.86,"end":42.36,"confidence":0.99316406,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.05760683119297027},{"word":"a","start":42.82,"end":43.06,"confidence":0.7636719,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.02034412696957588},{"word":"we","start":43.06,"end":43.22,"confidence":0.92578125,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.010115623474121094},{"word":"already","start":43.22,"end":43.54,"confidence":1.0,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.006273098289966583},{"word":"have","start":43.54,"end":44.04,"confidence":0.9760742,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0010244101285934448},{"word":"a","start":44.115,"end":44.615,"confidence":0.7963867,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.014318104833364488},{"word":"stock","start":50.347504,"end":50.847504,"confidence":0.7336426,"punctuated_word":"stock.","sentiment":"neutral","sentiment_score":-0.03496459126472473},{"word":"look","start":57.7,"end":58.1,"confidence":0.5253906,"punctuated_word":"Look.","sentiment":"neutral","sentiment_score":0.02646157518029213},{"word":"look","start":58.1,"end":58.5,"confidence":0.8901367,"punctuated_word":"Look.","sentiment":"neutral","sentiment_score":0.031037993729114532},{"word":"we","start":58.5,"end":58.980003,"confidence":0.5205078,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.02861473150551319},{"word":"we","start":58.980003,"end":59.18,"confidence":0.9560547,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.042338889092206955},{"word":"we","start":59.18,"end":59.38,"confidence":0.6933594,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.04022430256009102},{"word":"have","start":59.38,"end":59.7,"confidence":0.97998047,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.030227255076169968},{"word":"a","start":59.7,"end":59.780003,"confidence":0.72265625,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.028773445636034012},{"word":"we","start":59.780003,"end":60.02,"confidence":0.9770508,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.02070363610982895},{"word":"have","start":60.02,"end":60.18,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.022346556186676025},{"word":"a","start":60.18,"end":60.260002,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.025448031723499295},{"word":"contract","start":60.260002,"end":60.660004,"confidence":0.99609375,"punctuated_word":"contract","sentiment":"neutral","sentiment_score":0.016482099890708923},{"word":"with","start":60.660004,"end":60.82,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.014025133103132248},{"word":"them","start":60.82,"end":61.06,"confidence":0.9941406,"punctuated_word":"them","sentiment":"neutral","sentiment_score":0.0036470070481300354},{"word":"for","start":61.06,"end":61.300003,"confidence":0.9970703,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.012684553861618042},{"word":"two","start":61.300003,"end":61.460003,"confidence":0.8691406,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.020249079912900925},{"word":"years","start":61.460003,"end":61.960003,"confidence":0.9050293,"punctuated_word":"years.","sentiment":"neutral","sentiment_score":0.015319496393203735},{"word":"that","start":62.34,"end":62.5,"confidence":0.5878906,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.0017298012971878052},{"word":"is","start":62.5,"end":62.620003,"confidence":0.9741211,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0024751946330070496},{"word":"that's","start":62.74,"end":62.980003,"confidence":0.6989746,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.006542511284351349},{"word":"another","start":62.980003,"end":63.22,"confidence":0.9741211,"punctuated_word":"another","sentiment":"neutral","sentiment_score":0.012090228497982023},{"word":"two","start":63.22,"end":63.460003,"confidence":0.9980469,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.0163780078291893},{"word":"years","start":63.460003,"end":63.960003,"confidence":0.9921875,"punctuated_word":"years.","sentiment":"neutral","sentiment_score":0.0066031720489263535},{"word":"yeah","start":66.9,"end":67.4,"confidence":0.9470215,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0285845510661602},{"word":"yeah","start":78.355,"end":78.835,"confidence":0.9916992,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05655492842197418},{"word":"look","start":78.835,"end":79.155,"confidence":0.3604126,"punctuated_word":"Look,","sentiment":"neutral","sentiment_score":0.06524801254272461},{"word":"we","start":79.155,"end":79.235,"confidence":0.76708984,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.06462813913822174},{"word":"can","start":79.235,"end":79.395004,"confidence":0.8310547,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.06549636274576187},{"word":"send","start":79.395004,"end":79.555,"confidence":0.99316406,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.06835749745368958},{"word":"me","start":79.555,"end":79.715004,"confidence":0.5546875,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.0827212929725647},{"word":"an","start":79.715004,"end":79.875,"confidence":0.9248047,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.07196706533432007},{"word":"email","start":79.875,"end":80.115,"confidence":0.69555664,"punctuated_word":"email.","sentiment":"neutral","sentiment_score":0.07800103724002838},{"word":"that's","start":80.115,"end":80.275,"confidence":0.97265625,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.13094156980514526},{"word":"fine","start":80.275,"end":80.775,"confidence":0.9951172,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.11739398539066316},{"word":"that","start":88.770004,"end":89.01,"confidence":0.9921875,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.1371743232011795},{"word":"is","start":89.01,"end":89.17,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.1652827262878418},{"word":"correct","start":89.17,"end":89.67,"confidence":0.9975586,"punctuated_word":"correct.","sentiment":"neutral","sentiment_score":0.15338312089443207},{"word":"yes","start":98.08287,"end":98.48287,"confidence":0.91552734,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.2969949245452881},{"word":"thank","start":98.48287,"end":98.72288,"confidence":0.9970703,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5393006801605225},{"word":"you","start":98.72288,"end":99.22288,"confidence":0.9975586,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.43055033683776855}],"paragraphs":{"transcript":"\nHello? Yes, please. I'm actually driving at the moment, and I'm in Perth. But we already have a we already have a stock. Look.\n\nLook. We we we have a we have a contract with them for two years. That is that's another two years. Yeah. Yeah.\n\nLook, we can send me an email. That's fine. That is correct. Yes. Thank you.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.84,"end":4.34,"sentiment":"neutral","sentiment_score":0.01764712855219841},{"text":"Yes, please.","start":11.12,"end":11.86,"sentiment":"neutral","sentiment_score":0.11864136159420013},{"text":"I'm actually driving at the moment, and I'm in Perth.","start":16.625,"end":19.365,"sentiment":"neutral","sentiment_score":-0.15456972643733025},{"text":"But we already have a we already have a stock.","start":41.14,"end":50.847504,"sentiment":"neutral","sentiment_score":0.021731431782245635},{"text":"Look.","start":57.7,"end":58.1,"sentiment":"neutral","sentiment_score":0.02646157518029213}],"sentiment":"neutral","sentiment_score":-0.043624646651248135,"num_words":24,"start":3.84,"end":58.1},{"sentences":[{"text":"Look.","start":58.1,"end":58.5,"sentiment":"neutral","sentiment_score":0.031037993729114532},{"text":"We we we have a we have a contract with them for two years.","start":58.5,"end":61.960003,"sentiment":"neutral","sentiment_score":0.022934587007122382},{"text":"That is that's another two years.","start":62.34,"end":63.960003,"sentiment":"neutral","sentiment_score":0.00763648593177398},{"text":"Yeah.","start":66.9,"end":67.4,"sentiment":"neutral","sentiment_score":0.0285845510661602},{"text":"Yeah.","start":78.355,"end":78.835,"sentiment":"neutral","sentiment_score":0.05655492842197418}],"sentiment":"neutral","sentiment_score":0.021003504648156788,"num_words":23,"start":58.1,"end":78.835},{"sentences":[{"text":"Look, we can send me an email.","start":78.835,"end":80.115,"sentiment":"neutral","sentiment_score":0.07091705820390157},{"text":"That's fine.","start":80.115,"end":80.775,"sentiment":"neutral","sentiment_score":0.1241677775979042},{"text":"That is correct.","start":88.770004,"end":89.67,"sentiment":"neutral","sentiment_score":0.15194672346115112},{"text":"Yes.","start":98.08287,"end":98.48287,"sentiment":"neutral","sentiment_score":0.2969949245452881},{"text":"Thank you.","start":98.48287,"end":99.22288,"sentiment":"positive","sentiment_score":0.4849255084991455}],"sentiment":"neutral","sentiment_score":0.1644960716366768,"num_words":15,"start":78.835,"end":99.22288}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi. It's Andrew from Vigilance AI. Is this Vkus?\n\nChannel 1: Yes, please.\n\nChannel 0: Oh, Vitus, have I caught you in a bad time?\n\nChannel 1: I'm actually driving at the moment, and I'm in Perth.\n\nChannel 0: Oh, I'm sorry. But, Vitus, this is just real quick. Just wanted to introduce VytaVence AI as our twenty four seven AI security analyst, helps teams investigate every security alert in minutes, and provides you with a full audit trail without adding headcount or placing your existing staff.\n\nChannel 1: But\n\nChannel 0: Because\n\nChannel 1: we already\n\nChannel 0: are\n\nChannel 1: have\n\nChannel 0: you\n\nChannel 1: a we already have a\n\nChannel 0: oh, well, I don't don't you wanna see how we compare?\n\nChannel 1: stock.\n\nChannel 0: I mean, if you're going to stay with them, at least you will have a better deal in in renewal.\n\nChannel 1: Look. Look.\n\nChannel 0: I mean\n\nChannel 1: We we we have a we have a contract with them for two years. That is that's another two years.\n\nChannel 0: oh, another two years from now?\n\nChannel 1: Yeah.\n\nChannel 0: Gotcha. But because can I send your email? That way you can check us through, and if ever in the future, you can or we can, you know, contact each other if ever?\n\nChannel 1: Yeah. Look, we can send me an email. That's fine.\n\nChannel 0: Alright. Is this still your email? Because, that, jury@vet.partners?\n\nChannel 1: That is correct.\n\nChannel 0: Alright. Mate, I'm going to send your email. Hopefully, we can talk again. Because, you drive safe, and take care, mate. Cheers.\n\nChannel 1: Yes. Thank you.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.84,"end":4.34,"sentiment":"neutral","sentiment_score":0.01764712855219841}],"sentiment":"neutral","sentiment_score":0.01764712855219841,"channel":1,"num_words":1,"start":3.84,"end":4.34},{"sentences":[{"text":"Oh, hi.","start":5.3599997,"end":6.0,"sentiment":"neutral","sentiment_score":0.05877480283379555},{"text":"It's Andrew from Vigilance AI.","start":6.0,"end":8.18,"sentiment":"neutral","sentiment_score":0.10087156295776367},{"text":"Is this Vkus?","start":8.72,"end":9.94,"sentiment":"neutral","sentiment_score":0.06896001348892848}],"sentiment":"neutral","sentiment_score":0.08287874609231949,"channel":0,"num_words":10,"start":5.3599997,"end":9.94},{"sentences":[{"text":"Yes, please.","start":11.12,"end":11.86,"sentiment":"neutral","sentiment_score":0.11864136159420013}],"sentiment":"neutral","sentiment_score":0.11864136159420013,"channel":1,"num_words":2,"start":11.12,"end":11.86},{"sentences":[{"text":"Oh, Vitus, have I caught you in a bad time?","start":12.915,"end":15.575,"sentiment":"neutral","sentiment_score":-0.3059279151260853}],"sentiment":"neutral","sentiment_score":-0.3059279151260853,"channel":0,"num_words":10,"start":12.915,"end":15.575},{"sentences":[{"text":"I'm actually driving at the moment, and I'm in Perth.","start":16.625,"end":19.365,"sentiment":"neutral","sentiment_score":-0.15456972643733025}],"sentiment":"neutral","sentiment_score":-0.15456972643733025,"channel":1,"num_words":10,"start":16.625,"end":19.365},{"sentences":[{"text":"Oh, I'm sorry.","start":20.915,"end":21.975,"sentiment":"neutral","sentiment_score":-0.12032578140497208},{"text":"But, Vitus, this is just real quick.","start":22.515,"end":24.935,"sentiment":"neutral","sentiment_score":0.13121016589658602},{"text":"Just wanted to introduce VytaVence AI as our twenty four seven AI security analyst, helps teams investigate every security alert in minutes, and provides you with a full audit trail without adding headcount or placing your existing staff.","start":25.46,"end":40.6,"sentiment":"neutral","sentiment_score":0.24743786807122983}],"sentiment":"neutral","sentiment_score":0.207502766745165,"channel":0,"num_words":48,"start":20.915,"end":40.6},{"sentences":[{"text":"But","start":41.14,"end":41.3,"sentiment":"neutral","sentiment_score":0.0447588711977005}],"sentiment":"neutral","sentiment_score":0.0447588711977005,"channel":1,"num_words":1,"start":41.14,"end":41.3},{"sentences":[{"text":"Because","start":41.195,"end":41.675,"sentiment":"neutral","sentiment_score":-0.02295835316181183}],"sentiment":"neutral","sentiment_score":-0.02295835316181183,"channel":0,"num_words":1,"start":41.195,"end":41.675},{"sentences":[{"text":"we already","start":41.3,"end":41.86,"sentiment":"neutral","sentiment_score":0.08460556343197823}],"sentiment":"neutral","sentiment_score":0.08460556343197823,"channel":1,"num_words":2,"start":41.3,"end":41.86},{"sentences":[{"text":"are","start":41.754997,"end":41.995,"sentiment":"neutral","sentiment_score":0.012106239795684814}],"sentiment":"neutral","sentiment_score":0.012106239795684814,"channel":0,"num_words":1,"start":41.754997,"end":41.995},{"sentences":[{"text":"have","start":41.86,"end":42.36,"sentiment":"neutral","sentiment_score":0.05760683119297027}],"sentiment":"neutral","sentiment_score":0.05760683119297027,"channel":1,"num_words":1,"start":41.86,"end":42.36},{"sentences":[{"text":"you","start":41.995,"end":42.234997,"sentiment":"neutral","sentiment_score":0.008323274552822113}],"sentiment":"neutral","sentiment_score":0.008323274552822113,"channel":0,"num_words":1,"start":41.995,"end":42.234997},{"sentences":[{"text":"a we already have a","start":42.82,"end":44.615,"sentiment":"neutral","sentiment_score":-0.003859584033489227}],"sentiment":"neutral","sentiment_score":-0.003859584033489227,"channel":1,"num_words":5,"start":42.82,"end":44.615},{"sentences":[{"text":"oh, well, I don't don't you wanna see how we compare?","start":46.555,"end":50.555,"sentiment":"neutral","sentiment_score":-0.04402382621033625}],"sentiment":"neutral","sentiment_score":-0.04402382621033625,"channel":0,"num_words":11,"start":46.555,"end":50.555},{"sentences":[{"text":"stock.","start":50.347504,"end":50.847504,"sentiment":"neutral","sentiment_score":-0.03496459126472473}],"sentiment":"neutral","sentiment_score":-0.03496459126472473,"channel":1,"num_words":1,"start":50.347504,"end":50.847504},{"sentences":[{"text":"I mean, if you're going to stay with them, at least you will have a better deal in in renewal.","start":50.555,"end":57.58,"sentiment":"neutral","sentiment_score":-0.008341912052128465}],"sentiment":"neutral","sentiment_score":-0.008341912052128465,"channel":0,"num_words":20,"start":50.555,"end":57.58},{"sentences":[{"text":"Look.","start":57.7,"end":58.1,"sentiment":"neutral","sentiment_score":0.02646157518029213},{"text":"Look.","start":58.1,"end":58.5,"sentiment":"neutral","sentiment_score":0.031037993729114532}],"sentiment":"neutral","sentiment_score":0.02874978445470333,"channel":1,"num_words":2,"start":57.7,"end":58.5},{"sentences":[{"text":"I mean","start":58.280003,"end":58.86,"sentiment":"neutral","sentiment_score":0.01697191223502159}],"sentiment":"neutral","sentiment_score":0.01697191223502159,"channel":0,"num_words":2,"start":58.280003,"end":58.86},{"sentences":[{"text":"We we we have a we have a contract with them for two years.","start":58.5,"end":61.960003,"sentiment":"neutral","sentiment_score":0.022934587007122382},{"text":"That is that's another two years.","start":62.34,"end":63.960003,"sentiment":"neutral","sentiment_score":0.00763648593177398}],"sentiment":"neutral","sentiment_score":0.01834515668451786,"channel":1,"num_words":20,"start":58.5,"end":63.960003},{"sentences":[{"text":"oh, another two years from now?","start":64.6,"end":66.46,"sentiment":"neutral","sentiment_score":0.004719136282801628}],"sentiment":"neutral","sentiment_score":0.004719136282801628,"channel":0,"num_words":6,"start":64.6,"end":66.46},{"sentences":[{"text":"Yeah.","start":66.9,"end":67.4,"sentiment":"neutral","sentiment_score":0.0285845510661602}],"sentiment":"neutral","sentiment_score":0.0285845510661602,"channel":1,"num_words":1,"start":66.9,"end":67.4},{"sentences":[{"text":"Gotcha.","start":67.0,"end":67.5,"sentiment":"neutral","sentiment_score":0.04060543701052666},{"text":"But because can I send your email?","start":68.925,"end":71.325005,"sentiment":"neutral","sentiment_score":0.027938321764980043},{"text":"That way you can check us through, and if ever in the future, you can or we can, you know, contact each other if ever?","start":71.325005,"end":78.065,"sentiment":"neutral","sentiment_score":0.05097571551799774}],"sentiment":"neutral","sentiment_score":0.045774744767131226,"channel":0,"num_words":33,"start":67.0,"end":78.065},{"sentences":[{"text":"Yeah.","start":78.355,"end":78.835,"sentiment":"neutral","sentiment_score":0.05655492842197418},{"text":"Look, we can send me an email.","start":78.835,"end":80.115,"sentiment":"neutral","sentiment_score":0.07091705820390157},{"text":"That's fine.","start":80.115,"end":80.775,"sentiment":"neutral","sentiment_score":0.1241677775979042}],"sentiment":"neutral","sentiment_score":0.08013098910450936,"channel":1,"num_words":10,"start":78.355,"end":80.775},{"sentences":[{"text":"Alright.","start":81.62,"end":82.12,"sentiment":"neutral","sentiment_score":0.07822632789611816},{"text":"Is this still your email?","start":82.42,"end":83.72,"sentiment":"neutral","sentiment_score":0.03923747316002846},{"text":"Because, that, jury@vet.partners?","start":83.78,"end":87.8,"sentiment":"neutral","sentiment_score":0.020868747184673946}],"sentiment":"neutral","sentiment_score":0.03744665947225359,"channel":0,"num_words":9,"start":81.62,"end":87.8},{"sentences":[{"text":"That is correct.","start":88.770004,"end":89.67,"sentiment":"neutral","sentiment_score":0.15194672346115112}],"sentiment":"neutral","sentiment_score":0.15194672346115112,"channel":1,"num_words":3,"start":88.770004,"end":89.67},{"sentences":[{"text":"Alright.","start":90.96294,"end":91.46294,"sentiment":"neutral","sentiment_score":0.18155112862586975},{"text":"Mate, I'm going to send your email.","start":91.602936,"end":93.282936,"sentiment":"neutral","sentiment_score":0.17471265367099217},{"text":"Hopefully, we can talk again.","start":93.44294,"end":94.80294,"sentiment":"neutral","sentiment_score":0.2410304993391037},{"text":"Because, you drive safe, and take care, mate.","start":94.96294,"end":97.602936,"sentiment":"positive","sentiment_score":0.361858531832695},{"text":"Cheers.","start":97.602936,"end":98.102936,"sentiment":"positive","sentiment_score":0.39950236678123474}],"sentiment":"neutral","sentiment_score":0.2683664919300513,"channel":0,"num_words":22,"start":90.96294,"end":98.102936},{"sentences":[{"text":"Yes.","start":98.08287,"end":98.48287,"sentiment":"neutral","sentiment_score":0.2969949245452881},{"text":"Thank you.","start":98.48287,"end":99.22288,"sentiment":"positive","sentiment_score":0.4849255084991455}],"sentiment":"positive","sentiment_score":0.42228198051452637,"channel":1,"num_words":3,"start":98.08287,"end":99.22288},{"sentences":[{"text":"Bye bye.","start":99.84294,"end":100.58294,"sentiment":"neutral","sentiment_score":0.23155474662780762}],"sentiment":"neutral","sentiment_score":0.23155474662780762,"channel":0,"num_words":2,"start":99.84294,"end":100.58294}]},"summary":{"result":"success","short":"An agent fromGenerationance AI calls Vkus to introduce their AI security analyst, VytaVence. The agent explains that they already have a contract with them for two years and offers to send an email to Vkus to discuss further. They confirm the email address and end the call on a friendly note."},"intents":{"segments":[{"text":"Just wanted to introduce VytaVence AI as our twenty four seven AI security analyst, helps teams investigate every security alert in minutes, and provides you with a full audit trail without adding headcount or placing your existing staff.","start_word":43,"end_word":80,"intents":[{"intent":"Introduce vytaence ai","confidence_score":0.699347},{"intent":"Provide audit trail","confidence_score":0.03291803}]},{"text":"stock. I mean, if you're going to stay with them, at least you will have a better deal in in renewal. Look.","start_word":104,"end_word":125,"intents":[{"intent":"Compare stock","confidence_score":0.48651892}]},{"text":"But because can I send your email? That way you can check us through, and if ever in the future, you can or we can, you know, contact each other if ever? Yeah.","start_word":157,"end_word":189,"intents":[{"intent":"Send email","confidence_score":0.77355963},{"intent":"Contact","confidence_score":0.0058962014}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi. It's Andrew from Vigilance AI. Is this Vkus? Yes, please. Oh, Vitus, have I caught you in a bad time? I'm actually driving at the moment, and I'm in Perth. Oh, I'm sorry. But, Vitus, this is just real quick. Just wanted to introduce VytaVence AI as our twenty four seven AI security analyst, helps teams investigate every security alert in minutes, and provides you with a full audit trail without adding headcount or placing your existing staff. But Because we already are have you a we already have a oh, well, I don't don't you wanna see how we compare? stock. I mean, if you're going to stay with them, at least you will have a better deal in in renewal. Look. Look. I mean We we we have a we have a contract with them for two years. That is that's another two years. oh, another two years from now? Yeah. Gotcha. But because can I send your email? That way you can check us through, and if ever in the future, you can or we can, you know, contact each other if ever? Yeah. Look, we can send me an email. That's fine. Alright. Is this still your email? Because, that, jury@vet.partners? That is correct. Alright. Mate, I'm going to send your email. Hopefully, we can talk again.","start_word":0,"end_word":223,"sentiment":"neutral","sentiment_score":0.04942930489778519},{"text":"Because, you drive safe, and take care, mate. Cheers.","start_word":224,"end_word":232,"sentiment":"positive","sentiment_score":0.3630771040916443},{"text":"Yes.","start_word":233,"end_word":233,"sentiment":"neutral","sentiment_score":0.2969949245452881},{"text":"Thank you.","start_word":234,"end_word":235,"sentiment":"positive","sentiment_score":0.4668004512786865},{"text":"Bye bye.","start_word":236,"end_word":237,"sentiment":"neutral","sentiment_score":0.26227474212646484}],"average":{"sentiment":"neutral","sentiment_score":0.0708809107950289}}}}