{"metadata":{"transaction_key":"deprecated","request_id":"01a0d1cc-0c32-73e2-ac7e-f84e47fbc99e","sha256":"fa72c23443abf10d57c4b10ad4cafb3cd1a1331a3e8504df00e3baeaa6ffa2a2","created":"2026-09-24T05:03:26.646Z","duration":14.399938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":30},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":13}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0498853617. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":0.96,"end":1.28,"confidence":0.9951172,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6582126021385193},{"word":"message","start":1.28,"end":1.68,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.572516143321991},{"word":"can","start":1.68,"end":1.8399999,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.6928839087486267},{"word":"be","start":1.8399999,"end":2.0,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6362931132316589},{"word":"left","start":2.0,"end":2.24,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.6372265815734863},{"word":"on","start":2.24,"end":2.3999999,"confidence":0.99902344,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5274661183357239},{"word":"this","start":2.3999999,"end":2.56,"confidence":0.99609375,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.63107830286026},{"word":"service","start":2.56,"end":3.06,"confidence":0.9926758,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.5833902955055237},{"word":"0498853617","start":3.36,"end":9.3,"confidence":0.9962891,"punctuated_word":"0498853617.","sentiment":"neutral","sentiment_score":-0.2694664001464844},{"word":"this","start":9.36,"end":9.599999,"confidence":0.99902344,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8680765628814697},{"word":"message","start":9.599999,"end":10.0,"confidence":0.99316406,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8412297368049622},{"word":"bank","start":10.0,"end":10.24,"confidence":0.9941406,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9115405082702636},{"word":"is","start":10.24,"end":10.48,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9240546226501464},{"word":"full","start":10.48,"end":10.96,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8846088647842407},{"word":"please","start":10.96,"end":11.28,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8804526329040527},{"word":"try","start":11.28,"end":11.5199995,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8419044613838196},{"word":"again","start":11.5199995,"end":11.84,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8238673806190491},{"word":"later","start":11.84,"end":12.34,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8489326238632202},{"word":"goodbye","start":13.28,"end":13.78,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5235220193862915}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0498853617. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.96,"end":3.06,"sentiment":"negative","sentiment_score":-0.6173833832144737},{"text":"0498853617.","start":3.36,"end":9.3,"sentiment":"neutral","sentiment_score":-0.2694664001464844},{"text":"This message bank is full.","start":9.36,"end":10.96,"sentiment":"negative","sentiment_score":-0.8859020590782165},{"text":"Please try again later.","start":10.96,"end":12.34,"sentiment":"negative","sentiment_score":-0.8487892746925354},{"text":"Goodbye.","start":13.28,"end":13.78,"sentiment":"negative","sentiment_score":-0.5235220193862915}],"sentiment":"negative","sentiment_score":-0.7135117304952521,"num_words":19,"start":0.96,"end":13.78}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0498853617. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.96,"end":3.06,"sentiment":"negative","sentiment_score":-0.6173833832144737},{"text":"0498853617.","start":3.36,"end":9.3,"sentiment":"neutral","sentiment_score":-0.2694664001464844},{"text":"This message bank is full.","start":9.36,"end":10.96,"sentiment":"negative","sentiment_score":-0.8859020590782165},{"text":"Please try again later.","start":10.96,"end":12.34,"sentiment":"negative","sentiment_score":-0.8487892746925354},{"text":"Goodbye.","start":13.28,"end":13.78,"sentiment":"negative","sentiment_score":-0.5235220193862915}],"sentiment":"negative","sentiment_score":-0.7135117304952521,"channel":1,"num_words":19,"start":0.96,"end":13.78}]},"summary":{"result":"success","short":"No message can be left on this service. 0498853617. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Please try again later.","start_word":14,"end_word":17,"intents":[{"intent":"Inform about full message bank","confidence_score":0.011478021}]},{"text":"Goodbye.","start_word":18,"end_word":18,"intents":[{"intent":"Request to try again later","confidence_score":0.44969368}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service.","start_word":0,"end_word":7,"sentiment":"negative","sentiment_score":-0.6136063933372498},{"text":"0498853617.","start_word":8,"end_word":8,"sentiment":"neutral","sentiment_score":-0.2694664001464844},{"text":"This message bank is full. Please try again later. Goodbye.","start_word":9,"end_word":18,"sentiment":"negative","sentiment_score":-0.810490608215332}],"average":{"sentiment":"negative","sentiment_score":-0.6432204564412435}}}}