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Andrew, I am not so sure if you can still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Alright. Yep. So once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cyber security, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on the last week of this month. Actually, sir, that is the reason why we would like to have an introductory meeting with you just to, like, give give you an idea regarding our services right now. Alright. When do you think so best I'm gonna call you back again, sir? Uh-huh. Hour. Okay. No. No worries. I'll put that on note. Okay. Thank you, Andrew. Nice talking to you. Thank you. Alright. Have a good day. 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This is Andrew. I'm fine, mate. How are you? Yeah.\n\nNo. I I definitely don't remember what came to last year. Sorry. Yeah. I I'm sorry.\n\nI'm just having a look at the web. The website, I'm not really sure. Yeah. I'm not really sure where you'd fit in into our current our current team to I could check this. Sorry.\n\nI'm just clicking through. Yeah. Look. I think at the moment, I I don't think there's very much of an opportunity for for this to go very far. So maybe we just place a bid for now.\n\nOkay? Look. I don't think anything's gonna gonna change in the in the short term at all. Okay. Alright.\n\nNo worries. Take care. Goodbye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.68,"end":2.0,"sentiment":"neutral","sentiment_score":0.06887808442115784},{"text":"This is Andrew.","start":2.0,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.07183472191294034},{"text":"I'm fine, mate.","start":13.3949995,"end":14.355,"sentiment":"positive","sentiment_score":0.4461919367313385},{"text":"How are you?","start":14.355,"end":15.174999,"sentiment":"positive","sentiment_score":0.3587992191314697},{"text":"Yeah.","start":43.525,"end":43.845,"sentiment":"neutral","sentiment_score":-0.04057570546865463}],"sentiment":"neutral","sentiment_score":0.24170727384361354,"num_words":11,"start":1.68,"end":43.845},{"sentences":[{"text":"No.","start":43.845,"end":44.085,"sentiment":"neutral","sentiment_score":-0.1958484649658203},{"text":"I I definitely don't remember what came to last year.","start":44.085,"end":47.045002,"sentiment":"neutral","sentiment_score":-0.1950921818614006},{"text":"Sorry.","start":47.045002,"end":47.545002,"sentiment":"neutral","sentiment_score":-0.0908135399222374},{"text":"Yeah.","start":88.329994,"end":88.829994,"sentiment":"neutral","sentiment_score":0.0011819200590252876},{"text":"I I'm sorry.","start":89.049995,"end":90.25,"sentiment":"neutral","sentiment_score":-0.06151465947429339}],"sentiment":"neutral","sentiment_score":-0.15130911761661991,"num_words":16,"start":43.845,"end":90.25},{"sentences":[{"text":"I'm just having a look at the web.","start":90.25,"end":91.71,"sentiment":"neutral","sentiment_score":-0.09087835811078548},{"text":"The website, I'm not really sure.","start":92.17,"end":93.869995,"sentiment":"neutral","sentiment_score":-0.15535807609558105},{"text":"Yeah.","start":94.89,"end":95.28999,"sentiment":"neutral","sentiment_score":-0.09468284249305724},{"text":"I'm not really sure where you'd fit in into our current our current team to I could check this.","start":95.28999,"end":104.065,"sentiment":"neutral","sentiment_score":-0.08553818260368548},{"text":"Sorry.","start":117.84,"end":118.24,"sentiment":"neutral","sentiment_score":-0.07736751437187195}],"sentiment":"neutral","sentiment_score":-0.09875574707984924,"num_words":35,"start":90.25,"end":118.24},{"sentences":[{"text":"I'm just clicking through.","start":118.24,"end":119.53999,"sentiment":"neutral","sentiment_score":-0.07390181999653578},{"text":"Yeah.","start":120.399994,"end":120.71999,"sentiment":"neutral","sentiment_score":-0.02303985320031643},{"text":"Look.","start":120.71999,"end":121.03999,"sentiment":"neutral","sentiment_score":-0.03586728870868683},{"text":"I think at the moment, I I don't think there's very much of an opportunity for for this to go very far.","start":121.03999,"end":127.715,"sentiment":"neutral","sentiment_score":-0.14688381451097401},{"text":"So maybe we just place a bid for now.","start":128.095,"end":129.855,"sentiment":"neutral","sentiment_score":-0.07410059993465741}],"sentiment":"neutral","sentiment_score":-0.11494226325806733,"num_words":37,"start":118.24,"end":129.855},{"sentences":[{"text":"Okay?","start":129.855,"end":130.355,"sentiment":"neutral","sentiment_score":-0.04209652170538902},{"text":"Look.","start":135.69499,"end":135.855,"sentiment":"neutral","sentiment_score":-0.2199305295944214},{"text":"I don't think anything's gonna gonna change in the in the short term at all.","start":135.855,"end":140.36,"sentiment":"negative","sentiment_score":-0.45428899526596067},{"text":"Okay.","start":142.42,"end":142.92,"sentiment":"neutral","sentiment_score":0.05834154784679413},{"text":"Alright.","start":145.14,"end":145.64,"sentiment":"neutral","sentiment_score":0.152056485414505}],"sentiment":"negative","sentiment_score":-0.36136652352778537,"num_words":19,"start":129.855,"end":145.64},{"sentences":[{"text":"No worries.","start":145.86,"end":146.5,"sentiment":"neutral","sentiment_score":0.002562381327152252},{"text":"Take care.","start":146.5,"end":147.23999,"sentiment":"neutral","sentiment_score":0.32181218452751637},{"text":"Goodbye.","start":147.45999,"end":147.95999,"sentiment":"positive","sentiment_score":0.4428506791591644}],"sentiment":"neutral","sentiment_score":0.21831996217370034,"num_words":5,"start":145.86,"end":147.95999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. This is Andrew.\n\nChannel 0: Yeah. Good afternoon. Andrew, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm fine, mate. How are you?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Andrew, I am not so sure if you can still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT.\n\nChannel 1: Yeah. No. I I definitely don't remember what came to last year. Sorry.\n\nChannel 0: Alright. Yep. So once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cyber security, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference.\n\nAnd we're hoping, sir, that you have an available time this coming week, maybe on the last week of this month.\n\nChannel 1: Yeah. I I'm sorry. I'm just having a look at the web. The website, I'm not really sure. Yeah.\n\nI'm not really sure where you'd fit in into our current our current team to I could check\n\nChannel 0: Actually,\n\nChannel 1: this.\n\nChannel 0: sir, that is the reason why we would like to have an introductory meeting with you just to, like, give give you an idea regarding our services right now.\n\nChannel 1: Sorry. I'm just clicking through. Yeah. Look. I think at the moment, I I don't think there's very much of an opportunity for for this to go very far.\n\nSo maybe we just place a bid for now. Okay?\n\nChannel 0: Alright. When do you think so best I'm gonna call you back again, sir?\n\nChannel 1: Look. I don't think anything's gonna gonna change in the in the short term at all.\n\nChannel 0: Uh-huh. Hour. Okay. No. No worries.\n\nChannel 1: Okay.\n\nChannel 0: I'll put that on note. Okay. Thank you, Andrew.\n\nChannel 1: Alright. No\n\nChannel 0: Nice\n\nChannel 1: worries.\n\nChannel 0: talking\n\nChannel 1: Take\n\nChannel 0: to you. Thank\n\nChannel 1: care.\n\nChannel 0: you. Alright.\n\nChannel 1: Goodbye.\n\nChannel 0: Have a good day. Thank you.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.68,"end":2.0,"sentiment":"neutral","sentiment_score":0.06887808442115784},{"text":"This is Andrew.","start":2.0,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.07183472191294034}],"sentiment":"neutral","sentiment_score":0.07109556253999472,"channel":1,"num_words":4,"start":1.68,"end":2.8999999},{"sentences":[{"text":"Yeah.","start":4.72,"end":5.04,"sentiment":"neutral","sentiment_score":0.1803538203239441},{"text":"Good afternoon.","start":5.04,"end":5.7799997,"sentiment":"positive","sentiment_score":0.474777489900589},{"text":"Andrew, it's Ronald from Cloud Solution IT.","start":6.3199997,"end":10.5,"sentiment":"neutral","sentiment_score":0.31659812160900663},{"text":"How are you doing 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sir?","start":131.775,"end":134.595,"sentiment":"neutral","sentiment_score":0.005660470181073134}],"sentiment":"neutral","sentiment_score":0.007529912682782326,"channel":0,"num_words":14,"start":131.135,"end":134.595},{"sentences":[{"text":"Look.","start":135.69499,"end":135.855,"sentiment":"neutral","sentiment_score":-0.2199305295944214},{"text":"I don't think anything's gonna gonna change in the in the short term at 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a good day.","start":147.74493,"end":148.38493,"sentiment":"positive","sentiment_score":0.6661786288022995},{"text":"Thank you.","start":148.38493,"end":149.12494,"sentiment":"neutral","sentiment_score":0.3255268819630146}],"sentiment":"positive","sentiment_score":0.5526280465225378,"channel":0,"num_words":6,"start":147.74493,"end":149.12494}]},"summary":{"result":"success","short":"An IT company representative named Ronald calls a customer named Andrew to introduce their company and offer their services. He apologizes for not remembering the previous conversation and suggests an introductory meeting to give Andrew an idea of their services. However, Andrew declines and says there is little opportunity for the meeting to go far, so they agree to put a bid on the meeting and end the call."},"intents":{"segments":[{"text":"Andrew, I am not so sure if you can still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":32,"end_word":87,"intents":[{"intent":"Introduce company and services","confidence_score":0.002642413}]},{"text":"Andrew, I am not so sure if you can still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Yeah.","start_word":32,"end_word":97,"intents":[{"intent":"Arrange meeting with cloud solution it","confidence_score":0.0009267469}]},{"text":"So once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cyber security, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more.","start_word":112,"end_word":149,"intents":[{"intent":"Discuss cloud solutions","confidence_score":0.0020299377},{"intent":"Provide information and services","confidence_score":0.001366151}]},{"text":"And we're hoping, sir, that you have an available time this coming week, maybe on the last week of this month. Yeah.","start_word":181,"end_word":202,"intents":[{"intent":"Schedule meeting","confidence_score":0.26923674}]},{"text":"I think at the moment, I I don't think there's very much of an opportunity for for this to go very far. So maybe we just place a bid for now. Okay?","start_word":276,"end_word":307,"intents":[{"intent":"Place bid","confidence_score":0.00860222}]}]},"sentiments":{"segments":[{"text":"Hello. This is Andrew. Yeah.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.09898678213357924},{"text":"Good afternoon.","start_word":5,"end_word":6,"sentiment":"positive","sentiment_score":0.4567667245864868},{"text":"Andrew, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":7,"end_word":18,"sentiment":"neutral","sentiment_score":0.32415372133255005},{"text":"I'm fine, mate. How are you? I'm doing wonderful. Thank you for asking.","start_word":19,"end_word":31,"sentiment":"positive","sentiment_score":0.5637547969818115},{"text":"Andrew, I am not so sure if you can still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Yeah. No. I I definitely don't remember what came to last year. Sorry. Alright. Yep. So once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cyber security, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on the last week of this month. Yeah. I I'm sorry. I'm just having a look at the web. The website, I'm not really sure. Yeah. I'm not really sure where you'd fit in into our current our current team to I could check Actually, this. sir, that is the reason why we would like to have an introductory meeting with you just to, like, give give you an idea regarding our services right now. Sorry. I'm just clicking through. Yeah. Look. I think at the moment, I I don't think there's very much of an opportunity for for this to go very far. So maybe we just place a bid for now. Okay? Alright. When do you think so best I'm gonna call you back again, sir? 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