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and thanks for calling DLI. At d Good morning. DLI. This is Peter speaking. Yep.\n\nMiles is speaking. Ronald Cloud Solution. Alright. Bear with me one moment. Oh, Michael.\n\nHi, and thanks for calling DLI. At DLI, we go above and beyond to provide personalized tailored services that support you in living life to the fullest. DLI, providing endless opportunities. Your call is important to us, and we look forward to speaking with you in just a moment. If you have exploring housing options and supported independent living included in your NDIS plan, we can offer support.\n\nWe can tell you more in just a moment. Good morning. Michael speaking. I'm good. Look.\n\nI I don't wanna waste your time to say we are dealing with companies that that we're already working with, so I don't believe there'll be an opportunity. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hi, and thanks for calling DLI.","start":2.24,"end":4.34,"sentiment":"positive","sentiment_score":0.3379373128215472},{"text":"At d Good morning.","start":4.64,"end":6.3999996,"sentiment":"neutral","sentiment_score":0.1806624699383974},{"text":"DLI.","start":6.3999996,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.09242048114538191},{"text":"This is Peter speaking.","start":6.8799996,"end":8.02,"sentiment":"neutral","sentiment_score":0.08388155326247215},{"text":"Yep.","start":12.08,"end":12.4,"sentiment":"neutral","sentiment_score":0.057434312999248505}],"sentiment":"neutral","sentiment_score":0.202228422742337,"num_words":16,"start":2.24,"end":12.4},{"sentences":[{"text":"Miles is speaking.","start":12.4,"end":13.365,"sentiment":"neutral","sentiment_score":0.0552940641840299},{"text":"Ronald Cloud Solution.","start":17.525,"end":19.385,"sentiment":"neutral","sentiment_score":0.04995280131697655},{"text":"Alright.","start":23.125,"end":23.525,"sentiment":"neutral","sentiment_score":0.1083734929561615},{"text":"Bear with me one moment.","start":23.525,"end":24.665,"sentiment":"neutral","sentiment_score":0.10995075851678848},{"text":"Oh, Michael.","start":25.71,"end":28.849998,"sentiment":"neutral","sentiment_score":0.2678442746400833}],"sentiment":"neutral","sentiment_score":0.107825459380235,"num_words":14,"start":12.4,"end":28.849998},{"sentences":[{"text":"Hi, and thanks for calling DLI.","start":32.59,"end":34.69,"sentiment":"positive","sentiment_score":0.48368456463019055},{"text":"At DLI, we go above and beyond to provide personalized tailored services that support you in living life to the fullest.","start":34.989998,"end":42.555,"sentiment":"positive","sentiment_score":0.5286473518326169},{"text":"DLI, providing endless opportunities.","start":42.935,"end":45.515,"sentiment":"positive","sentiment_score":0.5088203102350235},{"text":"Your call is important to us, and we look forward to speaking with you in just a moment.","start":46.135002,"end":51.035,"sentiment":"positive","sentiment_score":0.5987745026747385},{"text":"If you have exploring housing options and supported independent living included in your NDIS plan, we can offer support.","start":53.975,"end":62.18,"sentiment":"neutral","sentiment_score":0.28830940472452266}],"sentiment":"positive","sentiment_score":0.4749235699281973,"num_words":68,"start":32.59,"end":62.18},{"sentences":[{"text":"We can tell you more in just a moment.","start":62.480003,"end":64.66,"sentiment":"neutral","sentiment_score":0.28481080796983504},{"text":"Good morning.","start":68.025,"end":68.505005,"sentiment":"neutral","sentiment_score":0.23683546483516693},{"text":"Michael speaking.","start":68.505005,"end":71.885,"sentiment":"neutral","sentiment_score":0.15047208964824677},{"text":"I'm good.","start":77.945,"end":78.845,"sentiment":"neutral","sentiment_score":0.28529728949069977},{"text":"Look.","start":78.905,"end":79.225,"sentiment":"neutral","sentiment_score":0.024796560406684875}],"sentiment":"neutral","sentiment_score":0.24583147000521421,"num_words":16,"start":62.480003,"end":79.225},{"sentences":[{"text":"I I don't wanna waste your time to say we are dealing with companies that that we're already working with, so I don't believe there'll be an opportunity.","start":79.225,"end":86.84,"sentiment":"neutral","sentiment_score":-0.31318083511931555},{"text":"Thank you.","start":90.02,"end":90.76,"sentiment":"neutral","sentiment_score":0.254904069006443},{"text":"Bye.","start":90.82,"end":91.32,"sentiment":"neutral","sentiment_score":0.16754478216171265}],"sentiment":"neutral","sentiment_score":-0.2610229181666528,"num_words":31,"start":79.225,"end":91.32}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi, and thanks for calling DLI. At d Good morning. DLI. This is Peter speaking.\n\nChannel 0: Hi. Yeah. Good morning. May I speak with Michael?\n\nChannel 1: Yep. Miles is speaking.\n\nChannel 0: Ronald from Cloud Solution IT.\n\nChannel 1: Ronald Cloud Solution. Alright. Bear with me one moment.\n\nChannel 0: Alright.\n\nChannel 1: Oh,\n\nChannel 0: Thank you.\n\nChannel 1: Michael. Hi, and thanks for calling DLI. At DLI, we go above and beyond to provide personalized tailored services that support you in living life to the fullest. DLI, providing endless opportunities. Your call is important to us, and we look forward to speaking with you in just a moment.\n\nIf you have exploring housing options and supported independent living included in your NDIS plan, we can offer support. We can tell you more in just a moment. Good morning. Michael\n\nChannel 0: Yeah. Good morning.\n\nChannel 1: speaking.\n\nChannel 0: Michael, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm good. Look. I I don't wanna waste your time to say we are dealing\n\nChannel 0: Uh-huh.\n\nChannel 1: with companies that that we're already working with, so I don't believe there'll be an opportunity.\n\nChannel 0: Uh-huh. Alright. Okay. No. That that would be fine.\n\nChannel 1: Thank you. Bye.\n\nChannel 0: Thank you, Michael. Okay. Have a good day.","paragraphs":[{"sentences":[{"text":"Hi, and thanks for calling DLI.","start":2.24,"end":4.34,"sentiment":"positive","sentiment_score":0.3379373128215472},{"text":"At d Good morning.","start":4.64,"end":6.3999996,"sentiment":"neutral","sentiment_score":0.1806624699383974},{"text":"DLI.","start":6.3999996,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.09242048114538191},{"text":"This is Peter speaking.","start":6.8799996,"end":8.02,"sentiment":"neutral","sentiment_score":0.08388155326247215}],"sentiment":"neutral","sentiment_score":0.21188136339187622,"channel":1,"num_words":15,"start":2.24,"end":8.02},{"sentences":[{"text":"Hi.","start":8.639999,"end":8.88,"sentiment":"neutral","sentiment_score":0.06108451634645462},{"text":"Yeah.","start":8.88,"end":9.12,"sentiment":"neutral","sentiment_score":0.07463233917951584},{"text":"Good morning.","start":9.12,"end":9.78,"sentiment":"neutral","sentiment_score":0.14574771374464035},{"text":"May I speak with Michael?","start":9.84,"end":11.059999,"sentiment":"neutral","sentiment_score":0.07745280489325523}],"sentiment":"neutral","sentiment_score":0.09049736749794748,"channel":0,"num_words":9,"start":8.639999,"end":11.059999},{"sentences":[{"text":"Yep.","start":12.08,"end":12.4,"sentiment":"neutral","sentiment_score":0.057434312999248505},{"text":"Miles is speaking.","start":12.4,"end":13.365,"sentiment":"neutral","sentiment_score":0.0552940641840299}],"sentiment":"neutral","sentiment_score":0.05582912638783455,"channel":1,"num_words":4,"start":12.08,"end":13.365},{"sentences":[{"text":"Ronald from Cloud Solution IT.","start":14.435,"end":16.935,"sentiment":"neutral","sentiment_score":0.0660618558526039}],"sentiment":"neutral","sentiment_score":0.0660618558526039,"channel":0,"num_words":5,"start":14.435,"end":16.935},{"sentences":[{"text":"Ronald Cloud 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opportunity.","start":81.625,"end":86.84,"sentiment":"neutral","sentiment_score":-0.2768872547894716}],"sentiment":"neutral","sentiment_score":-0.2768872547894716,"channel":1,"num_words":16,"start":81.625,"end":86.84},{"sentences":[{"text":"Uh-huh.","start":87.909996,"end":87.99,"sentiment":"neutral","sentiment_score":-0.06769372522830963},{"text":"Alright.","start":87.99,"end":88.47,"sentiment":"neutral","sentiment_score":0.003999644424766302},{"text":"Okay.","start":88.47,"end":88.869995,"sentiment":"neutral","sentiment_score":-0.01769447512924671},{"text":"No.","start":88.869995,"end":89.03,"sentiment":"neutral","sentiment_score":-0.1010141372680664},{"text":"That that would be fine.","start":89.03,"end":90.25,"sentiment":"neutral","sentiment_score":-0.033204616606235506}],"sentiment":"neutral","sentiment_score":-0.03871397513689266,"channel":0,"num_words":9,"start":87.909996,"end":90.25},{"sentences":[{"text":"Thank 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Michael tells Ronald that they are dealing with companies that are already working with them and offers support. Michael declines to waste Ronald's time and Michael ends the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hi, and thanks for calling DLI.","start_word":0,"end_word":5,"sentiment":"positive","sentiment_score":0.34194886684417725},{"text":"At d Good morning. DLI. This is Peter speaking. Hi. Yeah. Good morning. May I speak with Michael? Yep. Miles is speaking. Ronald from Cloud Solution IT. Ronald Cloud Solution. Alright. Bear with me one moment. Alright.","start_word":6,"end_word":42,"sentiment":"neutral","sentiment_score":0.09484405815601347},{"text":"Oh, Thank you.","start_word":43,"end_word":45,"sentiment":"positive","sentiment_score":0.3452589511871338},{"text":"Michael.","start_word":46,"end_word":46,"sentiment":"neutral","sentiment_score":0.2727212905883789},{"text":"Hi, and thanks for calling DLI. At DLI, we go above and beyond to provide personalized tailored services that support you in living life to the fullest. DLI, providing endless opportunities. Your call is important to us, and we look forward to speaking with you in just a moment.","start_word":47,"end_word":95,"sentiment":"positive","sentiment_score":0.5302110314369202},{"text":"If you have exploring housing options and supported independent living included in your NDIS plan, we can offer support. We can tell you more in just a moment. Good morning. Michael Yeah. Good morning. speaking. Michael, it's Ronald from Cloud Solution IT. How are you doing today? I'm good. Look. I I don't wanna waste your time to say we are dealing Uh-huh. with companies that that we're already working with, so I don't believe there'll be an opportunity. Uh-huh. Alright. Okay. No. That that would be fine. Thank you. Bye.","start_word":96,"end_word":186,"sentiment":"neutral","sentiment_score":0.03257777541875839},{"text":"Thank you, Michael.","start_word":187,"end_word":189,"sentiment":"positive","sentiment_score":0.3623078465461731},{"text":"Okay.","start_word":190,"end_word":190,"sentiment":"neutral","sentiment_score":0.2944612503051758},{"text":"Have a good day.","start_word":191,"end_word":194,"sentiment":"positive","sentiment_score":0.387749046087265}],"average":{"sentiment":"neutral","sentiment_score":0.1858662081436372}}}}