{"metadata":{"transaction_key":"deprecated","request_id":"019fd515-1828-78a1-9f19-ad12d1d6a202","sha256":"bc1746a8a10aa7a34aec0187debeaa36bc120734ea03b0f2c140c453c39c3e13","created":"2026-08-06T03:19:18.234Z","duration":11.303938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":31},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've rang Andrew McFarlane's phone number. Please leave a message, and I'll call you back.","confidence":0.9970703,"words":[{"word":"hi","start":0.88,"end":1.1999999,"confidence":0.99609375,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.11734208464622498},{"word":"you've","start":1.1999999,"end":1.4399999,"confidence":0.9802246,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.05087428539991379},{"word":"rang","start":1.4399999,"end":1.68,"confidence":0.90478516,"punctuated_word":"rang","sentiment":"neutral","sentiment_score":-0.08143602311611176},{"word":"andrew","start":1.68,"end":1.92,"confidence":0.9970703,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.05194759368896485},{"word":"mcfarlane's","start":1.92,"end":2.3999999,"confidence":0.8382161,"punctuated_word":"McFarlane's","sentiment":"neutral","sentiment_score":-0.04843994230031967},{"word":"phone","start":2.3999999,"end":2.6399999,"confidence":0.9970703,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.09137076139450072},{"word":"number","start":2.6399999,"end":2.8799999,"confidence":0.99902344,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":-0.09999345242977142},{"word":"please","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.36613404750823975},{"word":"leave","start":3.12,"end":3.28,"confidence":0.9970703,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3665683269500733},{"word":"a","start":3.28,"end":3.4399998,"confidence":0.9658203,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4155343174934387},{"word":"message","start":3.4399998,"end":3.76,"confidence":0.91967773,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.3290468156337738},{"word":"and","start":3.76,"end":3.9199998,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.30884477496147156},{"word":"i'll","start":3.9199998,"end":4.08,"confidence":0.99902344,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.28058022260665894},{"word":"call","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.3535027801990509},{"word":"you","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.3065487742424011},{"word":"back","start":4.4,"end":4.9,"confidence":0.9980469,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":-0.17837989330291748}],"paragraphs":{"transcript":"\nHi. You've rang Andrew McFarlane's phone number. Please leave a message, and I'll call you back.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.11734208464622498},{"text":"You've rang Andrew McFarlane's phone number.","start":1.1999999,"end":2.8799999,"sentiment":"neutral","sentiment_score":-0.036403050025304154},{"text":"Please leave a message, and I'll call you back.","start":2.8799999,"end":4.9,"sentiment":"neutral","sentiment_score":-0.3227933280997806}],"sentiment":"neutral","sentiment_score":-0.1878885105252266,"num_words":16,"start":0.88,"end":4.9}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've rang Andrew McFarlane's phone number. Please leave a message, and I'll call you back.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.11734208464622498},{"text":"You've rang Andrew McFarlane's phone number.","start":1.1999999,"end":2.8799999,"sentiment":"neutral","sentiment_score":-0.036403050025304154},{"text":"Please leave a message, and I'll call you back.","start":2.8799999,"end":4.9,"sentiment":"neutral","sentiment_score":-0.3227933280997806}],"sentiment":"neutral","sentiment_score":-0.1878885105252266,"channel":1,"num_words":16,"start":0.88,"end":4.9}]},"summary":{"result":"success","short":"Hi. You've rang Andrew McFarlane's phone number. Please leave a message, and I'll call you back."},"intents":{"segments":[{"text":"Please leave a message, and I'll call you back.","start_word":7,"end_word":15,"intents":[{"intent":"Leave message","confidence_score":0.33544797}]}]},"sentiments":{"segments":[{"text":"Hi. You've rang Andrew McFarlane's phone number. Please leave a message, and I'll call you back.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":-0.15689139068126678}],"average":{"sentiment":"neutral","sentiment_score":-0.15689139212331463}}}}