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It's Larissa from Oaktree Financial. How are you going? Really, really good. Thank you.\n\nI was just giving you a call to quickly touch base with regards to your notice of intent to claim. It's been submitted, and I just wanted to quickly just let you know that it had been submitted and that the fund is actually in the process of approving that and that we you'll have the the letter of confirmation emailed to you within the next couple of days. No. That's okay. Just really wanted to quickly touch base.\n\nNothing too strenuous. Nice and easy one today. No. That's okay. Look.\n\nThat's all from me. Unless you had any questions at all? Perfect. No stress at all. I will let you go for the afternoon, and hope you have a good one.\n\nBye, Shane. 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Shat Peggy. I'm good. Thank you, Larissa. And yourself? Yes.\n\nOh, brilliant. Thank you very much. You've you've you've done well. Thank you very much. I really appreciate the call.\n\nNo. It's all good. Thank you very much. I really appreciate that. Thank you so much for letting me know.\n\nNice one. Thanks, Larissa. You too. All the best. 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It's Larissa from Oaktree Financial. How are you going?\n\nChannel 1: I'm good. Thank you, Larissa. And yourself?\n\nChannel 0: Really, really good. Thank you. I was just giving you a call to quickly touch base with regards to your notice of intent to claim. It's been\n\nChannel 1: Yes.\n\nChannel 0: submitted, and I just wanted to quickly just let you know that it had been submitted and that the fund is actually in the process of approving that and that we you'll have the the letter of confirmation emailed to you within the next couple of days.\n\nChannel 1: Oh, brilliant. Thank you very much.\n\nChannel 0: No. That's okay. Just really wanted to quickly touch base. Nothing too strenuous. Nice and easy\n\nChannel 1: You've\n\nChannel 0: one today.\n\nChannel 1: you've you've done well. Thank you very much. I really appreciate the call.\n\nChannel 0: No. That's okay. Look. That's all from me. Unless you had any questions at all?\n\nChannel 1: No. It's all good. Thank you very much. I really appreciate that. Thank you so much for letting me know.\n\nChannel 0: Perfect. No stress at all. I will let you go for the afternoon, and hope you have a good one.\n\nChannel 1: Nice one. Thanks, Larissa. You too. All the best.\n\nChannel 0: Bye, Shane. Bye.\n\nChannel 1: Thanks so much. 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Larissa.","start":7.44,"end":8.32,"sentiment":"positive","sentiment_score":0.6410217980543772},{"text":"And yourself?","start":8.32,"end":8.98,"sentiment":"neutral","sentiment_score":0.3292773962020874}],"sentiment":"positive","sentiment_score":0.5592034075941358,"channel":1,"num_words":7,"start":6.8799996,"end":8.98},{"sentences":[{"text":"Really, really good.","start":9.599999,"end":10.8,"sentiment":"positive","sentiment_score":0.7235344449679056},{"text":"Thank you.","start":10.8,"end":11.7,"sentiment":"positive","sentiment_score":0.7148016393184662},{"text":"I was just giving you a call to quickly touch base with regards to your notice of intent to claim.","start":13.055,"end":22.115,"sentiment":"neutral","sentiment_score":0.1415009841322899},{"text":"It's 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brilliant.","start":39.875,"end":40.435,"sentiment":"positive","sentiment_score":0.6631770133972168},{"text":"Thank you very much.","start":40.435,"end":41.415,"sentiment":"positive","sentiment_score":0.6151362508535385}],"sentiment":"positive","sentiment_score":0.6311498383680979,"channel":1,"num_words":6,"start":39.875,"end":41.415},{"sentences":[{"text":"No.","start":41.685,"end":42.005,"sentiment":"neutral","sentiment_score":-0.003307349979877472},{"text":"That's okay.","start":42.005,"end":42.805,"sentiment":"neutral","sentiment_score":0.04898892901837826},{"text":"Just really wanted to quickly touch base.","start":42.805,"end":44.405003,"sentiment":"neutral","sentiment_score":0.21741664303200586},{"text":"Nothing too strenuous.","start":44.405003,"end":45.465,"sentiment":"neutral","sentiment_score":0.09650359799464543},{"text":"Nice and easy","start":46.325,"end":47.045002,"sentiment":"positive","sentiment_score":0.6949483354886373}],"sentiment":"neutral","sentiment_score":0.249433925608173,"channel":0,"num_words":16,"start":41.685,"end":47.045002},{"sentences":[{"text":"You've","start":46.995,"end":47.235,"sentiment":"positive","sentiment_score":0.6409286856651306}],"sentiment":"positive","sentiment_score":0.6409286856651306,"channel":1,"num_words":1,"start":46.995,"end":47.235},{"sentences":[{"text":"one today.","start":47.045002,"end":47.705,"sentiment":"positive","sentiment_score":0.6089689433574677}],"sentiment":"positive","sentiment_score":0.6089689433574677,"channel":0,"num_words":2,"start":47.045002,"end":47.705},{"sentences":[{"text":"you've you've done well.","start":47.235,"end":48.835,"sentiment":"positive","sentiment_score":0.6350288987159729},{"text":"Thank you very much.","start":48.835,"end":49.555,"sentiment":"positive","sentiment_score":0.6790484040975571},{"text":"I really appreciate the call.","start":49.555,"end":51.015,"sentiment":"positive","sentiment_score":0.5255566716194153}],"sentiment":"positive","sentiment_score":0.6064686591808612,"channel":1,"num_words":13,"start":47.235,"end":51.015},{"sentences":[{"text":"No.","start":51.525,"end":51.845,"sentiment":"neutral","sentiment_score":-0.06334984302520752},{"text":"That's okay.","start":51.845,"end":52.745003,"sentiment":"neutral","sentiment_score":-0.02660533133894205},{"text":"Look.","start":53.37,"end":53.69,"sentiment":"neutral","sentiment_score":0.011145192198455334},{"text":"That's all from me.","start":53.69,"end":54.57,"sentiment":"neutral","sentiment_score":0.05384350195527077},{"text":"Unless you had any questions at all?","start":54.57,"end":56.43,"sentiment":"neutral","sentiment_score":-0.005077955978257316}],"sentiment":"neutral","sentiment_score":0.004960866831243038,"channel":0,"num_words":15,"start":51.525,"end":56.43},{"sentences":[{"text":"No.","start":56.85,"end":57.17,"sentiment":"neutral","sentiment_score":-0.016615014523267746},{"text":"It's all good.","start":57.17,"end":57.649998,"sentiment":"neutral","sentiment_score":0.21511354049046835},{"text":"Thank you very much.","start":57.649998,"end":58.289997,"sentiment":"positive","sentiment_score":0.6343957781791687},{"text":"I really appreciate that.","start":58.289997,"end":59.25,"sentiment":"positive","sentiment_score":0.5969802290201187},{"text":"Thank you so much for letting me know.","start":59.25,"end":61.589996,"sentiment":"positive","sentiment_score":0.7135477885603905}],"sentiment":"positive","sentiment_score":0.5631305972114206,"channel":1,"num_words":20,"start":56.85,"end":61.589996},{"sentences":[{"text":"Perfect.","start":62.17,"end":62.65,"sentiment":"positive","sentiment_score":0.6657490730285645},{"text":"No stress at all.","start":62.65,"end":63.69,"sentiment":"positive","sentiment_score":0.43045828491449356},{"text":"I will let you go for the afternoon, and hope you have a good one.","start":63.69,"end":66.99,"sentiment":"positive","sentiment_score":0.5090585291385651}],"sentiment":"positive","sentiment_score":0.5011730074882508,"channel":0,"num_words":20,"start":62.17,"end":66.99},{"sentences":[{"text":"Nice one.","start":67.436935,"end":67.83694,"sentiment":"positive","sentiment_score":0.6144980788230896},{"text":"Thanks, Larissa.","start":67.83694,"end":68.65694,"sentiment":"positive","sentiment_score":0.511964738368988},{"text":"You too.","start":68.716934,"end":69.116936,"sentiment":"positive","sentiment_score":0.444917768239975},{"text":"All the best.","start":69.116936,"end":70.01694,"sentiment":"positive","sentiment_score":0.5145094196001688}],"sentiment":"positive","sentiment_score":0.5206988255182902,"channel":1,"num_words":9,"start":67.436935,"end":70.01694},{"sentences":[{"text":"Bye, Shane.","start":70.48694,"end":71.12694,"sentiment":"neutral","sentiment_score":0.24575489759445193},{"text":"Bye.","start":71.12694,"end":71.62694,"sentiment":"neutral","sentiment_score":0.21863996982574463}],"sentiment":"neutral","sentiment_score":0.23671658833821616,"channel":0,"num_words":3,"start":70.48694,"end":71.62694},{"sentences":[{"text":"Thanks so much.","start":71.35693,"end":72.076935,"sentiment":"positive","sentiment_score":0.6259816884994507},{"text":"Bye 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She reminds him that he will receive a letter of confirmation soon and that everything is okay. Larissa thanks Shane and ends the call on a positive note."},"intents":{"segments":[{"text":"I was just giving you a call to quickly touch base with regards to your notice of intent to claim. It's been Yes. submitted, and I just wanted to quickly just let you know that it had been submitted and that the fund is actually in the process of approving that and that we you'll have the the letter of confirmation emailed to you within the next couple of days. Oh, brilliant.","start_word":26,"end_word":97,"intents":[{"intent":"Provide notice for claim","confidence_score":0.000034820438},{"intent":"Touch base with information","confidence_score":0.0018681865}]}]},"sentiments":{"segments":[{"text":"Hello, Shat Peggy. Hi, Shane. It's Larissa from Oaktree Financial. How are you going?","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":0.14857085049152374},{"text":"I'm good. Thank you, Larissa. And yourself? Really, really good. Thank you.","start_word":14,"end_word":25,"sentiment":"positive","sentiment_score":0.6214421987533569},{"text":"I was just giving you a call to quickly touch base with regards to your notice of intent to claim. It's been Yes. submitted, and I just wanted to quickly just let you know that it had been submitted and that the fund is actually in the process of approving that and that we you'll have the the letter of confirmation emailed to you within the next couple of days.","start_word":26,"end_word":95,"sentiment":"neutral","sentiment_score":0.16802236437797546},{"text":"Oh, brilliant. Thank you very much.","start_word":96,"end_word":101,"sentiment":"positive","sentiment_score":0.6323676705360413},{"text":"No. That's okay. Just really wanted to quickly touch base. Nothing too strenuous.","start_word":102,"end_word":114,"sentiment":"neutral","sentiment_score":0.1329040378332138},{"text":"Nice and easy You've one today. you've you've done well. Thank you very much. I really appreciate the call.","start_word":115,"end_word":133,"sentiment":"positive","sentiment_score":0.6145136952400208},{"text":"No. That's okay. Look. That's all from me. Unless you had any questions at all? No. It's all good.","start_word":134,"end_word":152,"sentiment":"neutral","sentiment_score":0.04056393727660179},{"text":"Thank you very much. I really appreciate that. Thank you so much for letting me know. Perfect. No stress at all. I will let you go for the afternoon, and hope you have a good one. Nice one. Thanks, Larissa. You too. All the best.","start_word":153,"end_word":197,"sentiment":"positive","sentiment_score":0.5605160593986511},{"text":"Bye, Shane. Bye.","start_word":198,"end_word":200,"sentiment":"neutral","sentiment_score":0.2367165833711624},{"text":"Thanks so much.","start_word":201,"end_word":203,"sentiment":"positive","sentiment_score":0.6005196571350098},{"text":"Bye bye.","start_word":204,"end_word":205,"sentiment":"neutral","sentiment_score":0.22645416855812073}],"average":{"sentiment":"neutral","sentiment_score":0.3257925203531095}}}}