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In India.","paragraphs":[{"sentences":[{"text":"Do not cut negotiated on there.","start":0.24,"end":2.5,"sentiment":"negative","sentiment_score":-0.4211326738198598},{"text":"Hello.","start":4.08,"end":4.58,"sentiment":"neutral","sentiment_score":0.01551245991140604},{"text":"Hi.","start":6.16,"end":6.3999996,"sentiment":"neutral","sentiment_score":0.07037130743265152},{"text":"How are you?","start":6.3999996,"end":7.22,"sentiment":"neutral","sentiment_score":0.08705110102891922},{"text":"I is this you then?","start":10.639999,"end":12.015,"sentiment":"neutral","sentiment_score":-0.030495046824216842}],"sentiment":"neutral","sentiment_score":-0.14576463791308925,"num_words":16,"start":0.24,"end":12.015},{"sentences":[{"text":"I'm actually calling Airtel to because I do have another number that I wanted to speak to somebody about.","start":15.8550005,"end":22.595001,"sentiment":"neutral","sentiment_score":-0.1446622194428193},{"text":"Okay.","start":22.654999,"end":22.975,"sentiment":"neutral","sentiment_score":-0.051747918128967285},{"text":"Sorry about that.","start":22.975,"end":23.792938,"sentiment":"neutral","sentiment_score":-0.1808952440818151},{"text":"In India.","start":26.672937,"end":27.33294,"sentiment":"neutral","sentiment_score":-0.06798559240996838}],"sentiment":"neutral","sentiment_score":-0.13915948018431665,"num_words":25,"start":15.8550005,"end":27.33294}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Do not cut negotiated on there.\n\nChannel 0: Hello? Airtel?\n\nChannel 1: Hello. Hi. How are you?\n\nChannel 0: I was just talking to you before.\n\nChannel 1: I is this you then?\n\nChannel 0: Well, you're calling Airtel, or you're not calling? Who are you calling?\n\nChannel 1: I'm actually calling Airtel to because I do have another number that I wanted to speak to somebody about. Okay.\n\nChannel 0: What's\n\nChannel 1: Sorry about\n\nChannel 0: up? What\n\nChannel 1: that.\n\nChannel 0: do you have a number in Australia or in India?\n\nChannel 1: In India.\n\nChannel 0: Well, you need to call India for that. No problem. Okay. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Do not cut negotiated on there.","start":0.24,"end":2.5,"sentiment":"negative","sentiment_score":-0.4211326738198598}],"sentiment":"negative","sentiment_score":-0.4211326738198598,"channel":1,"num_words":6,"start":0.24,"end":2.5},{"sentences":[{"text":"Hello?","start":2.56,"end":3.06,"sentiment":"neutral","sentiment_score":-0.02381741628050804},{"text":"Airtel?","start":3.12,"end":3.62,"sentiment":"neutral","sentiment_score":-0.015608355402946472}],"sentiment":"neutral","sentiment_score":-0.019712885841727257,"channel":0,"num_words":2,"start":2.56,"end":3.62},{"sentences":[{"text":"Hello.","start":4.08,"end":4.58,"sentiment":"neutral","sentiment_score":0.01551245991140604},{"text":"Hi.","start":6.16,"end":6.3999996,"sentiment":"neutral","sentiment_score":0.07037130743265152},{"text":"How are you?","start":6.3999996,"end":7.22,"sentiment":"neutral","sentiment_score":0.08705110102891922}],"sentiment":"neutral","sentiment_score":0.06940741408616305,"channel":1,"num_words":5,"start":4.08,"end":7.22},{"sentences":[{"text":"I was just talking to you before.","start":7.9199996,"end":9.54,"sentiment":"neutral","sentiment_score":-0.021782612960253443}],"sentiment":"neutral","sentiment_score":-0.021782612960253443,"channel":0,"num_words":7,"start":7.9199996,"end":9.54},{"sentences":[{"text":"I is this you then?","start":10.639999,"end":12.015,"sentiment":"neutral","sentiment_score":-0.030495046824216842}],"sentiment":"neutral","sentiment_score":-0.030495046824216842,"channel":1,"num_words":5,"start":10.639999,"end":12.015},{"sentences":[{"text":"Well, you're calling Airtel, or you're not calling?","start":12.634999,"end":14.554999,"sentiment":"neutral","sentiment_score":-0.16877530328929424},{"text":"Who are you calling?","start":14.554999,"end":15.375,"sentiment":"neutral","sentiment_score":-0.16800334677100182}],"sentiment":"neutral","sentiment_score":-0.16851798444986343,"channel":0,"num_words":12,"start":12.634999,"end":15.375},{"sentences":[{"text":"I'm actually calling Airtel to because I do have another number that I wanted to speak to somebody about.","start":15.8550005,"end":22.595001,"sentiment":"neutral","sentiment_score":-0.1446622194428193},{"text":"Okay.","start":22.654999,"end":22.975,"sentiment":"neutral","sentiment_score":-0.051747918128967285}],"sentiment":"neutral","sentiment_score":-0.1400165043771267,"channel":1,"num_words":20,"start":15.8550005,"end":22.975},{"sentences":[{"text":"What's","start":22.954998,"end":23.275,"sentiment":"neutral","sentiment_score":-0.1103748083114624}],"sentiment":"neutral","sentiment_score":-0.1103748083114624,"channel":0,"num_words":1,"start":22.954998,"end":23.275},{"sentences":[{"text":"Sorry about","start":22.975,"end":23.455,"sentiment":"neutral","sentiment_score":-0.20478373020887375}],"sentiment":"neutral","sentiment_score":-0.20478373020887375,"channel":1,"num_words":2,"start":22.975,"end":23.455},{"sentences":[{"text":"up?","start":23.275,"end":23.435,"sentiment":"neutral","sentiment_score":-0.18127697706222537},{"text":"What","start":23.435,"end":23.675,"sentiment":"neutral","sentiment_score":-0.13965025544166565}],"sentiment":"neutral","sentiment_score":-0.1604636162519455,"channel":0,"num_words":2,"start":23.275,"end":23.675},{"sentences":[{"text":"that.","start":23.455,"end":23.792938,"sentiment":"neutral","sentiment_score":-0.13311827182769775}],"sentiment":"neutral","sentiment_score":-0.13311827182769775,"channel":1,"num_words":1,"start":23.455,"end":23.792938},{"sentences":[{"text":"do you have a number in Australia or in India?","start":23.835,"end":26.255,"sentiment":"neutral","sentiment_score":-0.07743166759610176}],"sentiment":"neutral","sentiment_score":-0.07743166759610176,"channel":0,"num_words":10,"start":23.835,"end":26.255},{"sentences":[{"text":"In India.","start":26.672937,"end":27.33294,"sentiment":"neutral","sentiment_score":-0.06798559240996838}],"sentiment":"neutral","sentiment_score":-0.06798559240996838,"channel":1,"num_words":2,"start":26.672937,"end":27.33294},{"sentences":[{"text":"Well, you need to call India for that.","start":27.322937,"end":28.842937,"sentiment":"neutral","sentiment_score":-0.16974210925400257},{"text":"No problem.","start":28.842937,"end":29.402937,"sentiment":"neutral","sentiment_score":0.09071076288819313},{"text":"Okay.","start":29.402937,"end":29.722939,"sentiment":"neutral","sentiment_score":0.24263976514339447},{"text":"Thank you.","start":29.722939,"end":30.202938,"sentiment":"positive","sentiment_score":0.4775319993495941},{"text":"Bye.","start":30.202938,"end":30.702938,"sentiment":"neutral","sentiment_score":0.16238102316856384}],"sentiment":"neutral","sentiment_score":0.013112102768250875,"channel":0,"num_words":14,"start":27.322937,"end":30.702938}]},"summary":{"result":"success","short":"The customer is calling Airtel and asks the agent what number they have on file. The agent tells the customer to call India for Airtel and the call ends."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Do not cut negotiated on there.","start_word":0,"end_word":5,"sentiment":"negative","sentiment_score":-0.4121307134628296},{"text":"Hello? Airtel? Hello. Hi. How are you? I was just talking to you before. I is this you then? Well, you're calling Airtel, or you're not calling? Who are you calling? I'm actually calling Airtel to because I do have another number that I wanted to speak to somebody about. Okay. What's Sorry about up? What that. do you have a number in Australia or in India? In India. Well, you need to call India for that. No problem. Okay.","start_word":6,"end_word":85,"sentiment":"neutral","sentiment_score":-0.09133096784353256},{"text":"Thank you.","start_word":86,"end_word":87,"sentiment":"positive","sentiment_score":0.471475213766098},{"text":"Bye.","start_word":88,"end_word":88,"sentiment":"neutral","sentiment_score":0.2177898585796356}],"average":{"sentiment":"neutral","sentiment_score":-0.09094212749811607}}}}