{"metadata":{"transaction_key":"deprecated","request_id":"019fa703-4654-7790-9728-7effd54e3955","sha256":"ddd160d1619f2f1c8cd6898d505f5732964e56cde98883656d9a17f1e4f02143","created":"2026-07-28T04:37:18.308Z","duration":7.5599375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":28},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called Scott. Please leave a message, and I'll get back to you as soon as I can.","confidence":0.9995117,"words":[{"word":"hi","start":3.28,"end":3.52,"confidence":0.95874023,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.17341956496238708},{"word":"you've","start":3.52,"end":3.76,"confidence":0.79174805,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.11482679098844528},{"word":"called","start":3.76,"end":4.0,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.01964479684829712},{"word":"scott","start":4.0,"end":4.48,"confidence":0.9909668,"punctuated_word":"Scott.","sentiment":"neutral","sentiment_score":0.07490073889493942},{"word":"please","start":4.48,"end":4.7999997,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.1731322854757309},{"word":"leave","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.15483027696609497},{"word":"a","start":4.96,"end":5.04,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1834193766117096},{"word":"message","start":5.04,"end":5.44,"confidence":0.9482422,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.0742531269788742},{"word":"and","start":5.44,"end":5.52,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.030972391366958615},{"word":"i'll","start":5.52,"end":5.68,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.03352992981672287},{"word":"get","start":5.68,"end":5.8399997,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.019338756799697876},{"word":"back","start":5.8399997,"end":6.0,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.014042079448699951},{"word":"to","start":6.0,"end":6.08,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06070643663406372},{"word":"you","start":6.08,"end":6.16,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.09978827834129332},{"word":"as","start":6.16,"end":6.24,"confidence":0.87060547,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.04455801844596863},{"word":"soon","start":6.24,"end":6.48,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.0458015501499176},{"word":"as","start":6.48,"end":6.64,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.05692416429519653},{"word":"i","start":6.64,"end":6.89,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.18494057655334473},{"word":"can","start":6.89,"end":7.39,"confidence":0.9995117,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.024668481200933456}],"paragraphs":{"transcript":"\nHi. You've called Scott. Please leave a message, and I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.28,"end":3.52,"sentiment":"neutral","sentiment_score":0.17341956496238708},{"text":"You've called Scott.","start":3.52,"end":4.48,"sentiment":"neutral","sentiment_score":0.0566942443450292},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start":4.48,"end":7.39,"sentiment":"neutral","sentiment_score":-0.0024750716984272003}],"sentiment":"neutral","sentiment_score":0.016125064343214035,"num_words":19,"start":3.28,"end":7.39}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called Scott. Please leave a message, and I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.28,"end":3.52,"sentiment":"neutral","sentiment_score":0.17341956496238708},{"text":"You've called Scott.","start":3.52,"end":4.48,"sentiment":"neutral","sentiment_score":0.0566942443450292},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start":4.48,"end":7.39,"sentiment":"neutral","sentiment_score":-0.0024750716984272003}],"sentiment":"neutral","sentiment_score":0.016125064343214035,"channel":1,"num_words":19,"start":3.28,"end":7.39}]},"summary":{"result":"success","short":"Hi. You've called Scott. Please leave a message, and I'll get back to you as soon as I can."},"intents":{"segments":[{"text":"Please leave a message, and I'll get back to you as soon as I can.","start_word":4,"end_word":18,"intents":[{"intent":"Leave message","confidence_score":0.6208146}]}]},"sentiments":{"segments":[{"text":"Hi. You've called Scott. Please leave a message, and I'll get back to you as soon as I can.","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":0.023169586434960365}],"average":{"sentiment":"neutral","sentiment_score":0.023169585636683872}}}}