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This is Andrew from Vigilance AI. Is this, Lam? Oh, Lam, just a quick one. We are a cybersecurity company that helps small IT teams investigate more alerts without you hiring more analysts.\n\nAnd our AI security analyst works twenty four seven while having a human in the loop, automatically analyze the alerts, and provide you with a full audit trail. Ma'am, would you be available for a quick demo? Oh, yes. Certainly. I mean, that's fair enough.\n\nI should send you an email, Alan, so that you can check us thoroughly. Just wanted to ask what is the best email where I can send her information to? Okay. That's l a m at oh, alright. M a g l o g dot com dot e u.\n\nRight? Alright, ma'am. I really appreciate the time. Yeah, I'm going to send your email so that, again, you can check us out. I really appreciate the, appreciate your time.\n\nThank you for answering, ma'am. Take care, mate. Bye bye.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":3.4399998,"end":4.08,"sentiment":"neutral","sentiment_score":0.08183202147483826},{"text":"This is Andrew from Vigilance AI.","start":4.24,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.08474082499742508},{"text":"Is this, Lam?","start":6.3199997,"end":7.62,"sentiment":"neutral","sentiment_score":0.06516815970341365},{"text":"Oh, Lam, just a quick one.","start":11.44,"end":13.12,"sentiment":"neutral","sentiment_score":0.09425635139147441},{"text":"We are a cybersecurity company that helps small IT teams investigate more alerts without you hiring more analysts.","start":13.12,"end":20.385,"sentiment":"neutral","sentiment_score":0.13473321000734964}],"sentiment":"neutral","sentiment_score":0.11023855315787452,"num_words":35,"start":3.4399998,"end":20.385},{"sentences":[{"text":"And our AI security analyst works twenty four seven while having a human in the loop, automatically analyze the alerts, and provide you with a full audit trail.","start":20.765,"end":30.865,"sentiment":"neutral","sentiment_score":0.17751918679901532},{"text":"Ma'am, would you be available for a quick demo?","start":31.789999,"end":34.45,"sentiment":"neutral","sentiment_score":0.09737531923585468},{"text":"Oh, yes.","start":53.195,"end":53.675,"sentiment":"neutral","sentiment_score":0.10597265511751175},{"text":"Certainly.","start":53.675,"end":54.155,"sentiment":"neutral","sentiment_score":0.19712047278881073},{"text":"I mean, that's fair enough.","start":54.155,"end":55.535,"sentiment":"neutral","sentiment_score":0.20339535772800446}],"sentiment":"neutral","sentiment_score":0.1616212816701995,"num_words":45,"start":20.765,"end":55.535},{"sentences":[{"text":"I should send you an email, Alan, so that you can check us thoroughly.","start":56.315,"end":60.82,"sentiment":"neutral","sentiment_score":0.14536760108811514},{"text":"Just wanted to ask what is the best email where I can send her information to?","start":63.28,"end":68.18,"sentiment":"neutral","sentiment_score":0.03537084499839693},{"text":"Okay.","start":74.475,"end":74.875,"sentiment":"neutral","sentiment_score":0.04442906379699707},{"text":"That's l a m at oh, alright.","start":74.875,"end":84.815,"sentiment":"neutral","sentiment_score":0.0336716856275286},{"text":"M a g l o g dot com dot e u.","start":85.115,"end":87.515,"sentiment":"neutral","sentiment_score":0.0216906416145238}],"sentiment":"neutral","sentiment_score":0.06366954808484535,"num_words":49,"start":56.315,"end":87.515},{"sentences":[{"text":"Right?","start":87.515,"end":87.96,"sentiment":"neutral","sentiment_score":0.03593277186155319},{"text":"Alright, ma'am.","start":89.88,"end":90.68,"sentiment":"positive","sentiment_score":0.35174065828323364},{"text":"I really appreciate the time.","start":90.68,"end":92.2,"sentiment":"positive","sentiment_score":0.542398089170456},{"text":"Yeah, I'm going to send your email so that, again, you can check us out.","start":92.44,"end":96.14,"sentiment":"neutral","sentiment_score":0.3025640398263931},{"text":"I really appreciate the, appreciate your time.","start":96.52,"end":99.32,"sentiment":"positive","sentiment_score":0.5269860667841775}],"sentiment":"positive","sentiment_score":0.38929225330551465,"num_words":30,"start":87.515,"end":99.32},{"sentences":[{"text":"Thank you for answering, ma'am.","start":99.32,"end":100.78,"sentiment":"positive","sentiment_score":0.5604015111923217},{"text":"Take care, mate.","start":102.784874,"end":103.42487,"sentiment":"positive","sentiment_score":0.36155252655347186},{"text":"Bye bye.","start":103.42487,"end":104.08488,"sentiment":"neutral","sentiment_score":0.16741976886987686}],"sentiment":"positive","sentiment_score":0.42215046733617784,"num_words":10,"start":99.32,"end":104.08488}]}}]},{"alternatives":[{"transcript":"Hello? Speaking. Yeah. Speaking. I would like to see some, you know, of your material or your description of the solutions and accreditation before we engage with further discussion. Is that okay? Yeah. Yeah, please. You can send to my email, lam@maglog.com.au. Maglog. Maglog. That's m a g l o g. Yes, please. Yeah. Thanks. Bye bye. 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Speaking. Yeah. Speaking. I would like to see some, you know, of your material or your description of the solutions and accreditation before we engage with further discussion.\n\nIs that okay? Yeah. Yeah, please. You can send to my email, lam@maglog.com.au. Maglog.\n\nMaglog. That's m a g l o g. Yes, please. Yeah. Thanks.\n\nBye bye. 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Speaking.\n\nChannel 0: Oh, hi. This is Andrew from Vigilance AI. Is this, Lam?\n\nChannel 1: Yeah. Speaking.\n\nChannel 0: Oh, Lam, just a quick one. We are a cybersecurity company that helps small IT teams investigate more alerts without you hiring more analysts. And our AI security analyst works twenty four seven while having a human in the loop, automatically analyze the alerts, and provide you with a full audit trail. Ma'am, would you be available for a quick demo?\n\nChannel 1: I would like to see some, you know, of your material or your description of the solutions and accreditation before we engage with further discussion. Is that okay?\n\nChannel 0: Oh, yes. Certainly. I mean, that's fair enough. I should send you an\n\nChannel 1: Yeah.\n\nChannel 0: email, Alan, so that you can check us thoroughly.\n\nChannel 1: Yeah, please.\n\nChannel 0: Just wanted to ask what is the best email where I can send her information to?\n\nChannel 1: You can send to my email, lam@maglog.com.au.\n\nChannel 0: Okay. That's l a m at\n\nChannel 1: Maglog. Maglog. That's m a g l o\n\nChannel 0: oh, alright.\n\nChannel 1: g.\n\nChannel 0: M a g l o g dot com dot e u. Right?\n\nChannel 1: Yes, please. Yeah.\n\nChannel 0: Alright, ma'am. I really appreciate the time. Yeah, I'm going to send your email so that, again, you can check us out. I really appreciate the, appreciate your time. Thank you for answering, ma'am.\n\nChannel 1: Thanks. Bye bye. Bye.\n\nChannel 0: Take care, mate. 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u.","start":85.115,"end":87.515,"sentiment":"neutral","sentiment_score":0.0216906416145238},{"text":"Right?","start":87.515,"end":87.96,"sentiment":"neutral","sentiment_score":0.03593277186155319}],"sentiment":"neutral","sentiment_score":0.02287748580177625,"channel":0,"num_words":12,"start":85.115,"end":87.96},{"sentences":[{"text":"Yes, please.","start":87.92,"end":88.64,"sentiment":"neutral","sentiment_score":0.07848642021417618},{"text":"Yeah.","start":88.64,"end":89.14,"sentiment":"neutral","sentiment_score":0.1597180217504501}],"sentiment":"neutral","sentiment_score":0.1055636207262675,"channel":1,"num_words":3,"start":87.92,"end":89.14},{"sentences":[{"text":"Alright, ma'am.","start":89.88,"end":90.68,"sentiment":"positive","sentiment_score":0.35174065828323364},{"text":"I really appreciate the time.","start":90.68,"end":92.2,"sentiment":"positive","sentiment_score":0.542398089170456},{"text":"Yeah, I'm going to send your email so that, again, you can check us out.","start":92.44,"end":96.14,"sentiment":"neutral","sentiment_score":0.3025640398263931},{"text":"I really appreciate the, appreciate your time.","start":96.52,"end":99.32,"sentiment":"positive","sentiment_score":0.5269860667841775},{"text":"Thank you for answering, ma'am.","start":99.32,"end":100.78,"sentiment":"positive","sentiment_score":0.5604015111923217}],"sentiment":"positive","sentiment_score":0.4248483053901616,"channel":0,"num_words":34,"start":89.88,"end":100.78},{"sentences":[{"text":"Thanks.","start":101.025,"end":101.505,"sentiment":"positive","sentiment_score":0.42681729793548584},{"text":"Bye bye.","start":101.505,"end":102.165,"sentiment":"neutral","sentiment_score":0.2783147394657135},{"text":"Bye.","start":102.384995,"end":102.884995,"sentiment":"neutral","sentiment_score":0.25437355041503906}],"sentiment":"neutral","sentiment_score":0.309455081820488,"channel":1,"num_words":4,"start":101.025,"end":102.884995},{"sentences":[{"text":"Take care, mate.","start":102.784874,"end":103.42487,"sentiment":"positive","sentiment_score":0.36155252655347186},{"text":"Bye bye.","start":103.42487,"end":104.08488,"sentiment":"neutral","sentiment_score":0.16741976886987686}],"sentiment":"neutral","sentiment_score":0.2838994234800339,"channel":0,"num_words":5,"start":102.784874,"end":104.08488}]},"summary":{"result":"success","short":"An agent fromGenerationance AI calls a cybersecurity company to offer a demo of their AI security analysts and provide a full audit trail. The agent asks the customer, Lam, to send a demo email so they can check it out and thanks her for her time. The agent also asks for the best email to send the information to and thanks the customer for her time."},"intents":{"segments":[{"text":"Ma'am, would you be available for a quick demo?","start_word":67,"end_word":75,"intents":[{"intent":"Request demo","confidence_score":0.5132341}]},{"text":"I should send you an Yeah. email, Alan, so that you can check us thoroughly. Yeah, please.","start_word":112,"end_word":128,"intents":[{"intent":"Send email","confidence_score":0.6987245}]},{"text":"You can send to my email, lam@maglog.com.au. Okay. That's l a m at Maglog. Maglog. That's m a g l o oh, alright. g. M a g l o g dot com dot e u. Right? Yes, please.","start_word":145,"end_word":182,"intents":[{"intent":"Confirm contact information","confidence_score":0.0017695556}]},{"text":"I really appreciate the time. Yeah, I'm going to send your email so that, again, you can check us out. I really appreciate the, appreciate your time. Thank you for answering, ma'am. Thanks.","start_word":186,"end_word":218,"intents":[{"intent":"Express appreciation","confidence_score":0.17956412}]}]},"sentiments":{"segments":[{"text":"Hello? Speaking. Oh, hi. This is Andrew from Vigilance AI. Is this, Lam? Yeah. Speaking. Oh, Lam, just a quick one. We are a cybersecurity company that helps small IT teams investigate more alerts without you hiring more analysts. And our AI security analyst works twenty four seven while having a human in the loop, automatically analyze the alerts, and provide you with a full audit trail. Ma'am, would you be available for a quick demo? I would like to see some, you know, of your material or your description of the solutions and accreditation before we engage with further discussion. Is that okay? Oh, yes. Certainly. I mean, that's fair enough. I should send you an Yeah. email, Alan, so that you can check us thoroughly. Yeah, please. Just wanted to ask what is the best email where I can send her information to? You can send to my email, lam@maglog.com.au. Okay. That's l a m at Maglog. Maglog. That's m a g l o oh, alright. g. M a g l o g dot com dot e u. Right? Yes, please. Yeah.","start_word":0,"end_word":183,"sentiment":"neutral","sentiment_score":0.08641763776540756},{"text":"Alright, ma'am. I really appreciate the time.","start_word":184,"end_word":190,"sentiment":"positive","sentiment_score":0.4414915144443512},{"text":"Yeah, I'm going to send your email so that, again, you can check us out.","start_word":191,"end_word":205,"sentiment":"neutral","sentiment_score":0.3089436888694763},{"text":"I really appreciate the, appreciate your time. Thank you for answering, ma'am. Thanks.","start_word":206,"end_word":218,"sentiment":"positive","sentiment_score":0.5292645692825317},{"text":"Bye bye. Bye.","start_word":219,"end_word":221,"sentiment":"neutral","sentiment_score":0.2687908411026001},{"text":"Take care, mate.","start_word":222,"end_word":224,"sentiment":"positive","sentiment_score":0.3561432361602783},{"text":"Bye bye.","start_word":225,"end_word":226,"sentiment":"neutral","sentiment_score":0.1881476491689682}],"average":{"sentiment":"neutral","sentiment_score":0.14746240551552076}}}}