{"metadata":{"transaction_key":"deprecated","request_id":"019fa622-18db-7d41-9b10-52d9c21ed95f","sha256":"4b4dd683051867d70e4cbdf32fff9de06962c66baa0cac76aef0ff4db359d728","created":"2026-07-28T00:31:21.187Z","duration":11.231937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":31},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've rang Andrew McFarlane's phone number. Please leave a message, and I'll call you back.","confidence":0.9970703,"words":[{"word":"hi","start":1.04,"end":1.36,"confidence":0.99609375,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.1173420026898384},{"word":"you've","start":1.36,"end":1.5999999,"confidence":0.97875977,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.0508742555975914},{"word":"rang","start":1.5999999,"end":1.8399999,"confidence":0.9248047,"punctuated_word":"rang","sentiment":"neutral","sentiment_score":-0.08143606781959534},{"word":"andrew","start":1.8399999,"end":2.08,"confidence":0.9970703,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.05194753408432007},{"word":"mcfarlane's","start":2.08,"end":2.56,"confidence":0.83984375,"punctuated_word":"McFarlane's","sentiment":"neutral","sentiment_score":-0.048439931124448776},{"word":"phone","start":2.56,"end":2.8,"confidence":0.99316406,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.0913708359003067},{"word":"number","start":2.8,"end":3.12,"confidence":0.99902344,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":-0.09999357163906096},{"word":"please","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.3661341071128845},{"word":"leave","start":3.28,"end":3.4399998,"confidence":0.9921875,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3665684461593628},{"word":"a","start":3.4399998,"end":3.52,"confidence":0.96533203,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4155343770980835},{"word":"message","start":3.52,"end":3.9199998,"confidence":0.9082031,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.3290468454360962},{"word":"and","start":3.9199998,"end":4.08,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.3088446259498596},{"word":"i'll","start":4.08,"end":4.24,"confidence":0.99853516,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.2805802524089813},{"word":"call","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.35350286960601807},{"word":"you","start":4.4,"end":4.48,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.3065490424633026},{"word":"back","start":4.48,"end":4.98,"confidence":0.9975586,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":-0.17837989330291748}],"paragraphs":{"transcript":"\nHi. You've rang Andrew McFarlane's phone number. Please leave a message, and I'll call you back.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.04,"end":1.36,"sentiment":"neutral","sentiment_score":0.1173420026898384},{"text":"You've rang Andrew McFarlane's phone number.","start":1.36,"end":3.12,"sentiment":"neutral","sentiment_score":-0.03640310280025005},{"text":"Please leave a message, and I'll call you back.","start":3.12,"end":4.98,"sentiment":"neutral","sentiment_score":-0.3227933843930562}],"sentiment":"neutral","sentiment_score":-0.187888567103073,"num_words":16,"start":1.04,"end":4.98}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've rang Andrew McFarlane's phone number. Please leave a message, and I'll call you back.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.04,"end":1.36,"sentiment":"neutral","sentiment_score":0.1173420026898384},{"text":"You've rang Andrew McFarlane's phone number.","start":1.36,"end":3.12,"sentiment":"neutral","sentiment_score":-0.03640310280025005},{"text":"Please leave a message, and I'll call you back.","start":3.12,"end":4.98,"sentiment":"neutral","sentiment_score":-0.3227933843930562}],"sentiment":"neutral","sentiment_score":-0.187888567103073,"channel":1,"num_words":16,"start":1.04,"end":4.98}]},"summary":{"result":"success","short":"Hi. You've rang Andrew McFarlane's phone number. Please leave a message, and I'll call you back."},"intents":{"segments":[{"text":"Please leave a message, and I'll call you back.","start_word":7,"end_word":15,"intents":[{"intent":"Leave a message","confidence_score":0.048074976}]}]},"sentiments":{"segments":[{"text":"Hi. You've rang Andrew McFarlane's phone number. Please leave a message, and I'll call you back.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":-0.15689142048358917}],"average":{"sentiment":"neutral","sentiment_score":-0.15689142288700228}}}}