{"metadata":{"transaction_key":"deprecated","request_id":"019f49bb-ab8c-7df2-9666-a3425852f93d","sha256":"ad5416b02c0f12fceb56f78b5be115ea33c2db5c92ed3a792a8d910b2298dd33","created":"2026-07-10T01:54:24.698Z","duration":12.527938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":41,"output_tokens":41},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":41,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You have reached the voice mail of. Please leave your name, your contact number, a brief message after the tone. I'll get back to you as soon as I can. Thank you.","confidence":1.0,"words":[{"word":"you","start":0.24,"end":0.48,"confidence":0.99902344,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.1091611236333847},{"word":"have","start":0.48,"end":0.79999995,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.07645977288484573},{"word":"reached","start":0.79999995,"end":1.04,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.14741766452789307},{"word":"the","start":1.04,"end":1.28,"confidence":0.9863281,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.10688024014234544},{"word":"voice","start":1.28,"end":1.52,"confidence":0.9819336,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":-0.1090116798877716},{"word":"mail","start":1.52,"end":1.8399999,"confidence":1.0,"punctuated_word":"mail","sentiment":"neutral","sentiment_score":-0.12341234087944032},{"word":"of","start":1.8399999,"end":2.34,"confidence":0.6402588,"punctuated_word":"of.","sentiment":"neutral","sentiment_score":-0.1193944588303566},{"word":"please","start":3.12,"end":3.52,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.1368187963962555},{"word":"leave","start":3.52,"end":3.84,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.12428199499845503},{"word":"your","start":3.84,"end":4.0,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.10714057087898254},{"word":"name","start":4.0,"end":4.5,"confidence":1.0,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":-0.1171899437904358},{"word":"your","start":4.7999997,"end":5.12,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.13947321474552157},{"word":"contact","start":5.12,"end":5.52,"confidence":0.99902344,"punctuated_word":"contact","sentiment":"neutral","sentiment_score":-0.19985604286193848},{"word":"number","start":5.52,"end":6.02,"confidence":0.9941406,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.14958031475543976},{"word":"a","start":6.24,"end":6.48,"confidence":0.9350586,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.13493160903453827},{"word":"brief","start":6.48,"end":6.8799996,"confidence":0.99902344,"punctuated_word":"brief","sentiment":"neutral","sentiment_score":-0.10173339396715164},{"word":"message","start":6.8799996,"end":7.3799996,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.1945892721414566},{"word":"after","start":7.52,"end":7.8399997,"confidence":0.98828125,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.12140899151563644},{"word":"the","start":7.8399997,"end":8.0,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.12166419625282288},{"word":"tone","start":8.0,"end":8.5,"confidence":0.9995117,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.12639586627483368},{"word":"i'll","start":8.639999,"end":8.96,"confidence":0.9980469,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.05499491095542908},{"word":"get","start":8.96,"end":9.2,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.025724679231643677},{"word":"back","start":9.2,"end":9.44,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.017687857151031494},{"word":"to","start":9.44,"end":9.599999,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.043953388929367065},{"word":"you","start":9.599999,"end":9.84,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.16942085325717926},{"word":"as","start":9.84,"end":10.08,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.07614915072917938},{"word":"soon","start":10.08,"end":10.4,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.0452500581741333},{"word":"as","start":10.4,"end":10.639999,"confidence":1.0,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.05980102717876434},{"word":"i","start":10.639999,"end":10.8,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.22059552371501925},{"word":"can","start":10.8,"end":11.3,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.14452172815799713},{"word":"thank","start":11.36,"end":11.679999,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7077901363372803},{"word":"you","start":11.679999,"end":12.179999,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4338768422603607}],"paragraphs":{"transcript":"\nYou have reached the voice mail of. Please leave your name, your contact number, a brief message after the tone. I'll get back to you as soon as I can. Thank you.","paragraphs":[{"sentences":[{"text":"You have reached the voice mail of.","start":0.24,"end":2.34,"sentiment":"neutral","sentiment_score":-0.11310532582657677},{"text":"Please leave your name, your contact number, a brief message after the tone.","start":3.12,"end":8.5,"sentiment":"neutral","sentiment_score":-0.1365434005856514},{"text":"I'll get back to you as soon as I can.","start":8.639999,"end":11.3,"sentiment":"neutral","sentiment_score":0.0822723463177681},{"text":"Thank you.","start":11.36,"end":12.179999,"sentiment":"positive","sentiment_score":0.5708334892988205}],"sentiment":"neutral","sentiment_score":-0.01882534520700574,"num_words":32,"start":0.24,"end":12.179999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You have reached the voice mail of. Please leave your name, your contact number, a brief message after the tone. I'll get back to you as soon as I can. Thank you.","paragraphs":[{"sentences":[{"text":"You have reached the voice mail of.","start":0.24,"end":2.34,"sentiment":"neutral","sentiment_score":-0.11310532582657677},{"text":"Please leave your name, your contact number, a brief message after the tone.","start":3.12,"end":8.5,"sentiment":"neutral","sentiment_score":-0.1365434005856514},{"text":"I'll get back to you as soon as I can.","start":8.639999,"end":11.3,"sentiment":"neutral","sentiment_score":0.0822723463177681},{"text":"Thank you.","start":11.36,"end":12.179999,"sentiment":"positive","sentiment_score":0.5708334892988205}],"sentiment":"neutral","sentiment_score":-0.01882534520700574,"channel":1,"num_words":32,"start":0.24,"end":12.179999}]},"summary":{"result":"success","short":"You have reached the voice mail of. Please leave your name, your contact number, a brief message after the tone. I'll get back to you as soon as I can. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":30,"end_word":31,"intents":[{"intent":"Leave voicemail","confidence_score":0.2472016}]}]},"sentiments":{"segments":[{"text":"You have reached the voice mail of. Please leave your name, your contact number, a brief message after the tone. I'll get back to you as soon as I can.","start_word":0,"end_word":29,"sentiment":"neutral","sentiment_score":-0.056238386780023575},{"text":"Thank you.","start_word":30,"end_word":31,"sentiment":"positive","sentiment_score":0.6709973216056824}],"average":{"sentiment":"neutral","sentiment_score":-0.00302601587481615}}}}