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Robert speaking. Who's calling? Sorry. Who's calling? From where?\n\nWhat was the call of that? Is it a sales call? No. I'll ask the question, is it a sales call? Okay.\n\nSo okay. So that's great. What do you want from me? Are you gonna give me money? No.\n\nSo it's a sales call. Are you lying to me? Are you lying to me? You're working me up. I'm overseas, and you are a sale it is a sales call.\n\nSo which company are you from? Vigilance. Okay. I will I will be following up. So, you know, it's a cold call.\n\nOkay? So, I mean, I thought we're sort of a bit past cold calls. I mean, how successful are you at your job making cold calls to CTOs? Are they is that successful for your business? Would I wanna actually do business with somebody who actually is bottom of the barrel feeding, calling CTOs for business?\n\nI'm not sure that that's the sort of company that I wanna associate with. Being an ASX listed company, I'm not sure that that's the sort of character of person that I want to deal with. So I have had the business name, and I will actually be doing something about it. And I think as a business strategy, I think you guys need to rethink the sort of people that you're targeting. If it's a scammy sort of shitty business, that's fine.\n\nKeep going. But if you're trying to target the top end of town, I'm telling you this is not the way to do it. Can you pass that on to whoever your manager is? Actually, are they around? 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Hello. Good morning. I'm looking for Robert.\n\nChannel 1: Who's calling?\n\nChannel 0: This is\n\nChannel 1: Sorry.\n\nChannel 0: Mary\n\nChannel 1: Who's calling?\n\nChannel 0: calling from Vigilance.\n\nChannel 1: From\n\nChannel 0: This\n\nChannel 1: where?\n\nChannel 0: is Mary calling from Vigilance AI. Is this Robert Velcatis?\n\nChannel 1: What was the call of that? Is\n\nChannel 0: Yeah.\n\nChannel 1: it a sales call?\n\nChannel 0: We are a\n\nChannel 1: No. I'll ask the question, is it a sales call?\n\nChannel 0: no. We are a cybersecurity\n\nChannel 1: Okay. So\n\nChannel 0: company.\n\nChannel 1: okay. So that's great. What do you want from me? Are you gonna give me money?\n\nChannel 0: No. Because you may\n\nChannel 1: No.\n\nChannel 0: or you\n\nChannel 1: So\n\nChannel 0: may not\n\nChannel 1: it's a\n\nChannel 0: remember.\n\nChannel 1: sales\n\nChannel 0: We're\n\nChannel 1: call.\n\nChannel 0: trying\n\nChannel 1: Are\n\nChannel 0: to\n\nChannel 1: you\n\nChannel 0: get\n\nChannel 1: lying\n\nChannel 0: in.\n\nChannel 1: to me? Are you lying to me? You're working me up. I'm overseas, and you are a sale it is a sales call. So which company are you from?\n\nChannel 0: Vigilance AI.\n\nChannel 1: Vigilance. Okay. I will I will be following up. So, you know, it's a cold call. Okay?\n\nSo, I mean, I thought we're sort of a bit past cold calls. I mean, how successful are you at your job making cold calls to CTOs? Are they is that successful for your business? Would I wanna actually do business with somebody who actually is bottom of the barrel feeding, calling CTOs for business? 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Or are you gonna hang up on me?","paragraphs":[{"sentences":[{"text":"It's Robert speaking.","start":0.24,"end":1.22,"sentiment":"neutral","sentiment_score":0.004063574286798636}],"sentiment":"neutral","sentiment_score":0.004063574286798636,"channel":1,"num_words":3,"start":0.24,"end":1.22},{"sentences":[{"text":"Yes.","start":3.76,"end":4.0,"sentiment":"neutral","sentiment_score":0.02500857226550579},{"text":"Hello.","start":4.0,"end":4.4,"sentiment":"neutral","sentiment_score":0.0295580867677927},{"text":"Good morning.","start":4.4,"end":5.14,"sentiment":"neutral","sentiment_score":0.1432558298110962},{"text":"I'm looking for Robert.","start":5.2,"end":6.5,"sentiment":"neutral","sentiment_score":0.031689273193478584}],"sentiment":"neutral","sentiment_score":0.05847942642867565,"channel":0,"num_words":8,"start":3.76,"end":6.5},{"sentences":[{"text":"Who's 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Vigilance.","start":12.639999,"end":13.94,"sentiment":"neutral","sentiment_score":-0.01789849034200112}],"sentiment":"neutral","sentiment_score":-0.01789849034200112,"channel":0,"num_words":3,"start":12.639999,"end":13.94},{"sentences":[{"text":"From","start":16.325,"end":16.645,"sentiment":"neutral","sentiment_score":-0.013291966170072556}],"sentiment":"neutral","sentiment_score":-0.013291966170072556,"channel":1,"num_words":1,"start":16.325,"end":16.645},{"sentences":[{"text":"This","start":16.425,"end":16.665,"sentiment":"neutral","sentiment_score":-0.01841440051794052}],"sentiment":"neutral","sentiment_score":-0.01841440051794052,"channel":0,"num_words":1,"start":16.425,"end":16.665},{"sentences":[{"text":"where?","start":16.645,"end":17.145,"sentiment":"neutral","sentiment_score":-0.010964231565594671}],"sentiment":"neutral","sentiment_score":-0.010964231565594671,"channel":1,"num_words":1,"start":16.645,"end":17.145},{"sentences":[{"text":"is Mary calling from Vigilance 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The customer suggests they may be working for the wrong company, but eventually realizes they may have the wrong person. The customer asks the agent to pass on their message to someone else in their team, but the agent refuses to do so."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"It's Robert speaking. Yes. Hello. Good morning. I'm looking for Robert. Who's calling? This is Sorry. Mary Who's calling calling? from Vigilance. From This where? is Mary calling from Vigilance AI. Is this Robert Velcatis? What was the call of that? Is Yeah. it a sales call? We are a No. I'll ask the question, is it a sales call? no. We are a cybersecurity Okay. So company. okay. So that's great. What do you want from me? Are you gonna give me money? No. Because you may No. or you So may not it's a remember. sales We're call. trying Are to you get lying in. to me? Are you lying to me? You're working me up. I'm overseas, and you are a sale it is a sales call. So which company are you from? 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