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If you record your name and reason for calling, I'll see if this person is available. Thanks, Sharon. Please stay on the line. Hello.\n\nSure. I'm here. Hello? Yes. Hello?\n\nYeah. I can. Sorry. Sorry. Just letting you know, I am actually not doing any IT specific work at the moment.\n\nI'm actually strategic on something, so I don't know the referral where I got it from, but probably not appropriate for my role right now. Yeah. I'm no longer there. Thank you. 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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: I'm looking for Sharon.\n\nChannel 1: Thanks, Sharon. Please stay on the line. Hello. Sure. I'm here.\n\nHello?\n\nChannel 0: Yes. Hello?\n\nChannel 1: Yes. Hello?\n\nChannel 0: Can you hear me?\n\nChannel 1: Yeah. I can.\n\nChannel 0: Yeah. Sharon, good day. This is Mary calling from Vigilance AI. We are a cybersecurity company that runs an AI powered MBR platform. Reason we called you, Shiron, because our CTO would love to have a quick demo with you just to introduce about our company, who we are, and what we do.\n\nAnd we just\n\nChannel 1: Sorry. Sorry. Just letting you know, I am actually not doing any IT specific work at the moment.\n\nChannel 0: mhmm.\n\nChannel 1: I'm actually strategic on something, so I don't know the referral where I got it from, but probably not appropriate for my role right\n\nChannel 0: Oh, I see. 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Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":0.04087219014763832},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.98,"sentiment":"neutral","sentiment_score":0.031648467178456485}],"sentiment":"neutral","sentiment_score":0.03219103911782012,"channel":1,"num_words":17,"start":0.24,"end":4.98},{"sentences":[{"text":"I'm looking for Sharon.","start":6.3999996,"end":8.02,"sentiment":"neutral","sentiment_score":0.03704238124191761}],"sentiment":"neutral","sentiment_score":0.03704238124191761,"channel":0,"num_words":4,"start":6.3999996,"end":8.02},{"sentences":[{"text":"Thanks, Sharon.","start":14.48,"end":15.46,"sentiment":"positive","sentiment_score":0.5016181468963623},{"text":"Please stay on the 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you hear me?","start":43.785,"end":44.845,"sentiment":"neutral","sentiment_score":0.02371715009212494}],"sentiment":"neutral","sentiment_score":0.02371715009212494,"channel":0,"num_words":4,"start":43.785,"end":44.845},{"sentences":[{"text":"Yeah.","start":45.695,"end":45.935,"sentiment":"neutral","sentiment_score":0.0794936791062355},{"text":"I can.","start":45.935,"end":46.595,"sentiment":"neutral","sentiment_score":0.11459458619356155}],"sentiment":"neutral","sentiment_score":0.10289428383111954,"channel":1,"num_words":3,"start":45.695,"end":46.595},{"sentences":[{"text":"Yeah.","start":47.065,"end":47.565,"sentiment":"neutral","sentiment_score":0.21953636407852173},{"text":"Sharon, good day.","start":47.864998,"end":48.905,"sentiment":"positive","sentiment_score":0.4355095426241557},{"text":"This is Mary calling from Vigilance AI.","start":48.905,"end":52.285,"sentiment":"neutral","sentiment_score":0.24981778008597239},{"text":"We are a cybersecurity company that runs an AI powered MBR platform.","start":53.88,"end":59.34,"sentiment":"neutral","sentiment_score":0.21838332215944925},{"text":"Reason we called you, Shiron, because our CTO would love to have a quick demo with you just to introduce about our company, who we are, and what we do.","start":60.36,"end":69.135,"sentiment":"positive","sentiment_score":0.36978457073370613}],"sentiment":"neutral","sentiment_score":0.32054578189579946,"channel":0,"num_words":53,"start":47.065,"end":69.135},{"sentences":[{"text":"And we just","start":69.835,"end":71.215004,"sentiment":"neutral","sentiment_score":-0.022233702863256138}],"sentiment":"neutral","sentiment_score":-0.022233702863256138,"channel":0,"num_words":3,"start":69.835,"end":71.215004},{"sentences":[{"text":"Sorry.","start":70.905,"end":71.225,"sentiment":"neutral","sentiment_score":-0.12974432110786438},{"text":"Sorry.","start":71.225,"end":71.725,"sentiment":"neutral","sentiment_score":-0.1990729421377182},{"text":"Just letting you know, I am actually not doing any IT specific work at the moment.","start":71.865,"end":76.284996,"sentiment":"negative","sentiment_score":-0.33939350582659245}],"sentiment":"neutral","sentiment_score":-0.3199507420261701,"channel":1,"num_words":18,"start":70.905,"end":76.284996},{"sentences":[{"text":"mhmm.","start":76.955,"end":77.455,"sentiment":"neutral","sentiment_score":-0.15813563764095306}],"sentiment":"neutral","sentiment_score":-0.15813563764095306,"channel":0,"num_words":1,"start":76.955,"end":77.455},{"sentences":[{"text":"I'm actually strategic on something, so I don't know the referral where I got it from, but probably not appropriate for my role right","start":77.705,"end":87.03,"sentiment":"neutral","sentiment_score":-0.28979087931414443}],"sentiment":"neutral","sentiment_score":-0.28979087931414443,"channel":1,"num_words":24,"start":77.705,"end":87.03},{"sentences":[{"text":"Oh, I see.","start":88.090004,"end":89.15,"sentiment":"neutral","sentiment_score":-0.10519619037707646},{"text":"Because I believe that you are the CTO here at WFG.","start":89.37,"end":93.39,"sentiment":"neutral","sentiment_score":-0.10399628261273558}],"sentiment":"neutral","sentiment_score":-0.10425340570509434,"channel":0,"num_words":14,"start":88.090004,"end":93.39},{"sentences":[{"text":"now.","start":93.97,"end":94.369995,"sentiment":"neutral","sentiment_score":-0.09218332916498184},{"text":"Yeah.","start":94.369995,"end":94.61,"sentiment":"neutral","sentiment_score":-0.11890608072280884},{"text":"I'm no longer there.","start":94.61,"end":95.83,"sentiment":"neutral","sentiment_score":-0.21333590522408485}],"sentiment":"neutral","sentiment_score":-0.17740550513068834,"channel":1,"num_words":6,"start":93.97,"end":95.83},{"sentences":[{"text":"No longer.","start":96.275,"end":97.015,"sentiment":"neutral","sentiment_score":-0.16976720094680786},{"text":"I see.","start":97.235,"end":97.955,"sentiment":"neutral","sentiment_score":-0.07249393686652184},{"text":"Okay then.","start":97.955,"end":98.675,"sentiment":"neutral","sentiment_score":0.003949626348912716},{"text":"I'll make a note of it.","start":98.675,"end":99.955,"sentiment":"neutral","sentiment_score":0.11664694175124168},{"text":"But thank you for taking this call.","start":99.955,"end":101.735,"sentiment":"positive","sentiment_score":0.38241871765681673}],"sentiment":"neutral","sentiment_score":0.1526415605882281,"channel":0,"num_words":19,"start":96.275,"end":101.735},{"sentences":[{"text":"Thank you.","start":102.020935,"end":102.76094,"sentiment":"positive","sentiment_score":0.4709633141756058}],"sentiment":"positive","sentiment_score":0.4709633141756058,"channel":1,"num_words":2,"start":102.020935,"end":102.76094},{"sentences":[{"text":"Have a good one.","start":102.435,"end":103.494995,"sentiment":"positive","sentiment_score":0.4700065702199936}],"sentiment":"positive","sentiment_score":0.4700065702199936,"channel":0,"num_words":4,"start":102.435,"end":103.494995},{"sentences":[{"text":"You too.","start":103.54094,"end":103.94094,"sentiment":"neutral","sentiment_score":0.21552759408950806},{"text":"Bye.","start":103.94094,"end":104.44094,"sentiment":"neutral","sentiment_score":0.09386102110147476}],"sentiment":"neutral","sentiment_score":0.17497206976016363,"channel":1,"num_words":3,"start":103.54094,"end":104.44094}]},"summary":{"result":"success","short":"A cybersecurity company representative named Mary called Shiron to offer a demo and introduce their AI MBR platform. Shiron wasn't present and Mary left a message on her voicemail explaining that she is not currently involved in IT work and may not be appropriate for her role. Shiron's voicemail informed Mary that she will make a note of her call."},"intents":{"segments":[{"text":"This is Mary calling from Vigilance AI. We are a cybersecurity company that runs an AI powered MBR platform. Reason we called you, Shiron, because our CTO would love to have a quick demo with you just to introduce about our company, who we are, and what we do. And we just Sorry.","start_word":48,"end_word":100,"intents":[{"intent":"Introduce company details","confidence_score":0.000015249268}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. I'm looking for Sharon.","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":0.03548937663435936},{"text":"Thanks, Sharon.","start_word":21,"end_word":22,"sentiment":"positive","sentiment_score":0.5016181468963623},{"text":"Please stay on the line. Hello. Sure. I'm here. Hello? Yes. Hello? Yes. Hello? Can you hear me? Yeah. I can. Yeah.","start_word":23,"end_word":44,"sentiment":"neutral","sentiment_score":0.11685964465141296},{"text":"Sharon, good day.","start_word":45,"end_word":47,"sentiment":"positive","sentiment_score":0.4331844747066498},{"text":"This is Mary calling from Vigilance AI. We are a cybersecurity company that runs an AI powered MBR platform.","start_word":48,"end_word":66,"sentiment":"neutral","sentiment_score":0.2314924597740173},{"text":"Reason we called you, Shiron, because our CTO would love to have a quick demo with you just to introduce about our company, who we are, and what we do.","start_word":67,"end_word":96,"sentiment":"positive","sentiment_score":0.3621769845485687},{"text":"And we just Sorry. Sorry. Just letting you know, I am actually not doing any IT specific work at the moment. mhmm. I'm actually strategic on something, so I don't know the referral where I got it from, but probably not appropriate for my role right Oh, I see. Because I believe that you are the CTO here at WFG. now. Yeah. I'm no longer there. No longer. I see. Okay then. I'll make a note of it.","start_word":97,"end_word":174,"sentiment":"neutral","sentiment_score":-0.17832009494304657},{"text":"But thank you for taking this call. Thank you. Have a good one.","start_word":175,"end_word":187,"sentiment":"positive","sentiment_score":0.4277662932872772},{"text":"You too. Bye.","start_word":188,"end_word":190,"sentiment":"neutral","sentiment_score":0.1686197817325592}],"average":{"sentiment":"neutral","sentiment_score":0.06536563704995547}}}}