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Good morning. This is Maureen from Airtel tech support. Am I speaking with yeah. Am I speaking with?\n\nYeah. Just wanted to ask we have received your order, but upon checking, you did not enter your identification. It is your driver's license number. Yes. Okay.\n\nYeah. That'll work as well. Yeah. You can just dictate it now. Okay.\n\nHave Sorry? U. Mhmm. Nine seven zero double eight 32. Okay.\n\nLet me just repeat. U9 708832. Okay then. We'll just inform you once the activation is successful. And just one thing one more thing.\n\nDo you already have a router or you need to get a new one? Okay. Yeah. Because upon checking your order, you opted for no contract. So that means you already have one or you'll be buying outside.\n\nBut if ever after activation and your router did not work, you can just purchase one from us or outside store will send you the suggested router if ever. Okay. Thank you. Bye for now. 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The customer is informed that they did not enter their driver's license number and is given a passport number to use. The representative confirms the customer's activation and explains that they have a router that can be purchased from them or an outside store if their router does not work."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello. Good morning. This is Maureen from Airtel tech support. Am Hey. I speaking with yeah. Am I speaking with? Yes. Yeah. Just wanted to ask we have received your order, but upon checking, you did not enter your identification. It is your driver's license number. Yes. Because Yes. I don't have an Australian driver's license. Can I give my passport number if that's okay? Okay. Yeah. That'll work as well. Yeah. You can just dictate it now. Yes. Okay. Have U, Sorry? U U. Mhmm. 9708832. Nine seven zero double eight Yes. 32. Okay. Let me just repeat. U9 Yes. 708832. Okay then. We'll just inform you once the activation is successful. And just one thing one more thing. Do you already have a router or you need to get a new one? I already selected that, but, yes, I already have it out there. Okay. Yeah. Because upon checking your order, you opted for no contract. So that means you already have one or you'll be buying outside. But Yes. if ever after activation and your router did not work, you can just purchase one from us or Okay. outside store will send you the suggested router if ever. Okay.","start_word":0,"end_word":201,"sentiment":"neutral","sentiment_score":0.02221386879682541},{"text":"Perfect. Thank you so much.","start_word":202,"end_word":206,"sentiment":"positive","sentiment_score":0.5518866777420044},{"text":"Okay.","start_word":207,"end_word":207,"sentiment":"neutral","sentiment_score":0.29007387161254883},{"text":"Thank you. Bye Thank you. for Have now. a good day.","start_word":208,"end_word":218,"sentiment":"positive","sentiment_score":0.3758121430873871},{"text":"Bye. You too. 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