{"metadata":{"transaction_key":"deprecated","request_id":"01a0c63f-c934-7701-a9b1-979fa1510300","sha256":"82837d99570ed1302eebd61535512d4b693cc3b7107408cf0bb53eadd9447de9","created":"2026-09-21T23:14:26.319Z","duration":59.543938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":44,"output_tokens":44},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":44,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Reese Holters. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","confidence":1.0,"words":[{"word":"reese","start":2.6399999,"end":2.96,"confidence":0.24975586,"punctuated_word":"Reese","sentiment":"neutral","sentiment_score":-0.16981995105743408},{"word":"holters","start":2.96,"end":3.32,"confidence":0.7171224,"punctuated_word":"Holters.","sentiment":"neutral","sentiment_score":-0.16859665513038635},{"word":"isn't","start":3.6799998,"end":4.0,"confidence":0.9970703,"punctuated_word":"Isn't","sentiment":"negative","sentiment_score":-0.6487842798233032},{"word":"available","start":4.0,"end":4.48,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.6199936270713806},{"word":"right","start":4.48,"end":4.72,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.6991174817085266},{"word":"now","start":4.72,"end":5.2,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.6211202144622803},{"word":"please","start":5.2,"end":5.6,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.3891599178314209},{"word":"leave","start":5.6,"end":5.7599998,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.34744739532470703},{"word":"a","start":5.7599998,"end":5.92,"confidence":0.9980469,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.39547163248062134},{"word":"detailed","start":5.92,"end":6.3999996,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.32701820135116577},{"word":"message","start":6.3999996,"end":6.8799996,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.35893869400024414},{"word":"after","start":6.8799996,"end":7.12,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.1888542473316193},{"word":"the","start":7.12,"end":7.2799997,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.31723931431770325},{"word":"tone","start":7.2799997,"end":7.7599998,"confidence":1.0,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.2752857208251953},{"word":"when","start":7.7599998,"end":8.0,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.06357163190841675},{"word":"you","start":8.0,"end":8.16,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0805911049246788},{"word":"have","start":8.16,"end":8.32,"confidence":0.98535156,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.07041659206151962},{"word":"finished","start":8.32,"end":8.639999,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.10434725880622864},{"word":"recording","start":8.639999,"end":9.139999,"confidence":0.9975586,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.0968797504901886},{"word":"you","start":9.2,"end":9.36,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07800529897212982},{"word":"may","start":9.36,"end":9.5199995,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.06866574287414551},{"word":"hang","start":9.5199995,"end":9.76,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.0666271224617958},{"word":"up","start":9.76,"end":10.0,"confidence":0.78515625,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":-0.05257750302553177},{"word":"or","start":10.0,"end":10.24,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.07819436490535736},{"word":"press","start":10.24,"end":10.48,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.09271961450576782},{"word":"1","start":10.48,"end":10.719999,"confidence":1.0,"punctuated_word":"1","sentiment":"neutral","sentiment_score":-0.03021743893623352},{"word":"for","start":10.719999,"end":10.96,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.025938235223293304},{"word":"more","start":10.96,"end":11.12,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.04344404488801956},{"word":"options","start":11.12,"end":11.62,"confidence":1.0,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":-0.036442846059799194}],"paragraphs":{"transcript":"\nReese Holters. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Reese Holters.","start":2.6399999,"end":3.32,"sentiment":"neutral","sentiment_score":-0.16920830309391022},{"text":"Isn't available right now.","start":3.6799998,"end":5.2,"sentiment":"negative","sentiment_score":-0.6472539007663727},{"text":"Please leave a detailed message after the tone.","start":5.2,"end":7.7599998,"sentiment":"neutral","sentiment_score":-0.3249268904328346},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":7.7599998,"end":11.62,"sentiment":"neutral","sentiment_score":-0.0659092366695404}],"sentiment":"neutral","sentiment_score":-0.22467192699169292,"num_words":29,"start":2.6399999,"end":11.62}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Reese Holters. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Reese Holters.","start":2.6399999,"end":3.32,"sentiment":"neutral","sentiment_score":-0.16920830309391022},{"text":"Isn't available right now.","start":3.6799998,"end":5.2,"sentiment":"negative","sentiment_score":-0.6472539007663727},{"text":"Please leave a detailed message after the tone.","start":5.2,"end":7.7599998,"sentiment":"neutral","sentiment_score":-0.3249268904328346},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":7.7599998,"end":11.62,"sentiment":"neutral","sentiment_score":-0.0659092366695404}],"sentiment":"neutral","sentiment_score":-0.22467192699169292,"channel":1,"num_words":29,"start":2.6399999,"end":11.62}]},"summary":{"result":"success","short":"Reese Holters. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options."},"intents":{"segments":[{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start_word":14,"end_word":28,"intents":[{"intent":"Leave voicemail","confidence_score":0.03799704}]}]},"sentiments":{"segments":[{"text":"Reese Holters.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":-0.16929569840431213},{"text":"Isn't available right now.","start_word":2,"end_word":5,"sentiment":"negative","sentiment_score":-0.6450303196907043},{"text":"Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","start_word":6,"end_word":28,"sentiment":"neutral","sentiment_score":-0.15977102518081665}],"average":{"sentiment":"neutral","sentiment_score":-0.26054388826543634}}}}