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Good afternoon. Ralph, it's Ronald from Cloud Solution IT.\n\nChannel 1: Hi,\n\nChannel 0: How are\n\nChannel 1: Henry.\n\nChannel 0: you doing today?\n\nChannel 1: Good. Thanks.\n\nChannel 0: Alright. Okay. That's wonderful. Sir, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.\n\nName\n\nChannel 1: Right.\n\nChannel 0: of the company again, sir, it's Cloud Solution IT.\n\nChannel 1: Yeah.\n\nChannel 0: We are a\n\nChannel 1: Just just a sec.\n\nChannel 0: sorry.\n\nChannel 1: You know, I'm not actually in IT. I'm an IT auditor. So I have no procurement or management responsibility for IT.\n\nChannel 0: Alright. What would be your designation again, sir? I\n\nChannel 1: Sorry? What was that?\n\nChannel 0: IT for audit.\n\nChannel 1: Yeah. 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Ronald reminds Henry that they were trying to introduce their company and services to Henry's CTO, Mr. Bajit Singh. Henry explains that he is not in IT, but is an audit auditor and does not have procurement or management responsibility for IT. Ronald apologizes for the misunderstanding and ends the call."},"intents":{"segments":[{"text":"Ralph, it's Ronald from Cloud Solution IT. How Hi, are you Henry. doing today? Good. Thanks. Alright. Okay. That's wonderful. Sir, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. 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How Hi, are you Henry. doing today?","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":0.13131961226463318},{"text":"Good. Thanks. Alright. Okay. That's wonderful.","start_word":19,"end_word":24,"sentiment":"positive","sentiment_score":0.5533441305160522},{"text":"Sir, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name Right. of the company again, sir, it's Cloud Solution IT. Yeah. We are a Just just a sec. sorry. You know, I'm not actually in IT. I'm an IT auditor. So I have no procurement or management responsibility for IT. Alright. What would be your designation again, sir? I Sorry? What was that? IT for audit. Yeah. I'm an auditor, so I'm not in IT. Alright. Got it, sir. Okay. Got it. I understand. 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